Consulting and Technical Support for Research In Motion BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones from Research in Motion are among the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web-based programs, and other critical business information. As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has become the norm for businesses of any size, effective deployment and support of BlackBerry solutions has grown increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-qualified engineers who can assist small businesses to design, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) offers companies a single and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve consistent information for applications such a schedules, contact lists, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users carrying BlackBerry smartphones have effortless connectivity with Exchange messages and to instant messaging-aware applications through Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-qualified consultants can assist you to design, install, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to design a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, processors and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Support from a BlackBerry-Qualified Consultant
To ask Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.
















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