Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining mobile connectivity to email, calendars, web programs, and other critical business data. Progent can provide Shreveport, Louisiana companies support from BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for companies of all sizes, successful deployment and maintenance of BlackBerry technology has become more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry products productively into their information network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

BlackBerry BES Server Consulting Help
The BlackBerry BES Server gives businesses a single and secure source for integrating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs such a schedules, address books, tasks, notes, and custom business programs. Due to BlackBerry BES Server integration with Exchange, mobile workers with BlackBerry smartphones can have effortless access to Exchange email and to IM-enabled applications via Microsoft Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-qualified consultants can help you plan, deploy, and troubleshoot BlackBerry BES Server so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry consultant has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, solution design, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, server hardware and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry expert can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Qualified Consultant
If you wish to ask Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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