Remote Security Consulting and Compliance Auditing
for Shreveport Small Office IT Networks
To get immediate assistance with network security issues, small companies in Shreveport, LA, can find expert expertise online by contacting Progent's security engineers. Progent's online support consultants are ready on a 24x7 basis to provide effective and low-cost assistance with security problems that are impacting the productivity of your IT network. Progent's accredited security consultants are certified to provide help for systems powered by Microsoft, Linux, Macintosh, Solaris, and popular derivatives of UNIX. Progent's wide selection of consulting services covers firewall configuration, email systems, protected network architecture, and information recovery. Progent's support team has earned the industry's top security credentials including CISA and CISSP.
Progent offers online security assistance on a per-minute basis without minimum minutes and without extra fees for sign-up or off-hour support. By billing by the minute and by providing top level support, Progent's billing structure keeps costs under control and avoids situations where quick fixes turn into major bills.
We've Been Attacked: What Should We Do?
If your network is currently fighting a network security crisis, visit Progent's Urgent Remote Technical Support to see how to get fast aid.
For companies that have prepared carefully for a security breech, the formal post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a serious security penetration.
Overview of Small Business Security Expertise
Managing computer security plus planning for recovering vital information and systems after a security breach requires a continual process that entails an array of technologies and processes. Progent's certified security experts can assist your business at all levels in your efforts to protect your IT system, ranging from security evaluation to creating a comprehensive security program. Some areas covered by Progent's security engineers include Planning and Implementation, Data Recovery and Security Forensics, and Managed Filtering of Email-Borne Spam and Viruses.
Designing and Implementing Protected Environments
Every business ought to have a thoroughly thought out security plan that incorporates both proactive and reactive steps. The pre-attack strategy is a set of steps that works to reduce vulnerabilities. The post-attack plan defines activities to help IT personnel to inventory the damage caused by a breach, remediate the damage, record the event, and restore network activity as soon as feasible. Progent can advise you how to design protection into your business operations. Progent can configure scanning software, create and implement a safe network architecture, and propose processes and policies that will enhance the protection of your information system. Progent's security professionals are available to help you to configure a firewall, deploy protected remote connectivity to e-mail and information, and install an efficient virtual private network (VPN).
If your company is interested in an affordable way for jobbing out your network security administration, Progent's 24x7 Monitoring Options feature continual online network monitoring and quick resolution of problems.
System Recovery and Security Forensics
Progent offers skill in restoring networks and devices that have been compromised, are suspect, or have ceased to function as a result of a security attack. Progent can show you how to evaluate the losses caused by the attack, restore ordinary business operations, and retrieve information lost owing to the breach. Progent's certified specialists can also oversee a thorough failure analysis by examining activity logs and utilizing other advanced assessment techniques. Progent's experience with security issues minimizes your downtime and permits Progent to propose efficient measures to prevent or contain future assaults.
Backup and Recovery Strategies Built on System Center Data Protection Manager
Data Protection Manager (DPM) is a ground breaking data backup and recovery technology based on disk-to-disk subsystems to improve fault tolerance, throughput, and ease of administration. Progent's expert Data Protection Manager consultants can assist you to develop a practical business continuity plan, design a cost-effective fault-tolerant IT architecture, deploy a Microsoft Data Protection Manager-based backup and recovery system, thoroughly validate your DPM system, educate your administrative personnel or regular consultants how to manage Microsoft Data Protection Manager, or provide complete IT outsourcing such as remote housing of virtual or physical DPM machines in Progent's world-class data center. To read more, go to Data Protection Manager Expertise.
Outsourced Spam and Virus Filtering
Progent has teamed with Postini to provide small businesses E-Mail Guard, an outsourced service that blocks spam and email attacks before they can breach your network firewall. Learn additional information about E-Mail Guard Managed Spam and Virus Blocking.
Special Security Services Available from Progent
Progent's veteran engineers can provide unique support in vital areas of IT security including:
Security Vulnerability Evaluation and Security Compliance Testing
Progent offers expertise with security auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of automatic network tests to uncover potential security gaps. Progent has broad experience with these and similar utilities and can assist you to understand assessment results and react efficiently. Progent's certified security engineers also provide web application testing and can perform expert assessments of enterprise-wide security to assess your company's compliance with major global security standards including FISMA, PCI, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless security covering fixed wireless equipment as well as portable devices. Find out additional details concerning Progent's Vulnerability Evaluation and Security Compliance Testing.
Setting up Microsoft ISA Server MS ISA Server provides rules-based protection, improved performance, and simple management of internetworking by incorporating both a firewall and a Web cache mechanism coordinated with Microsoft's Microsoft Windows 2003 Server operating system. The ISA Server firewall delivers extensive security filtering, management of access rights, and traffic direction. The cache improves network throughput by remembering repeatedly accessed Web content.
Progent's MS ISA Server 2006 engineering service gives small companies access to certified engineers who can plan and implement a solution that meets your security needs without restricting network efficiency.
Cisco PIX Firewall and ASA Firewall Consulting
Progent can give you access to a Cisco CCIE engineer or Cisco Certified Network Professional (CCNP) to assist you to choose, configure, and support Cisco PIX Firewalls and ASA Firewalls. Learn the details about Cisco PIX and ASA Firewall Expertise.
Cisco Security, Virtual Private Network (VPN) and Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class consulting services for Cisco's entire range of protection and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points, and Catalyst switches. Find out additional details about Cisco Security, Virtual Private Network and Aironet Wireless Expertise.
Other Firewall and Virtual Private Network Technologies
In addition to supporting a wide array of security solutions available from Microsoft and Cisco Systems, Progent offers small and mid-size businesses expert support for solutions from other important firewall and Virtual Private Network (VPN) suppliers such as:
Stealth Penetration Checking Consulting
Unannounced penetration testing is a valuable method for allowing companies to understand how exposed their IT systems are to real-world attacks by testing how thoroughly network protection procedures and technologies stand up to planned but unannounced intrusion attempts launched by veteran security engineers using the latest hacking methods. Get more information concerning Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager identifies the fundamental competencies and international standards of service that computer security managers are expected to master. CISM provides business management the assurance that those who have earned their certification possess the background and knowledge to provide efficient security management and consulting services. Progent can offer a CISM-certified support professional to assist your enterprise in vital security disciplines such as information security governance, risk management, data protection program management, and incident handling management.
CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP status as a result of verified experience, rigorous study, and formal examination. CISSP qualification indicates expertise in an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security design and test systems, connection control systems, applications development security, operations security, physical security, cryptography, telecommunications, network security, and business continuity planning.
Information Systems Security Architecture Professionals (ISSAP) Engineering Support for Secure IT Infrastructure
Progent's ISSAP certified security consultants are consultants who have been awarded ISSAP certification as a result of rigorous examination and substantial hands-on work with information security design. ISSAP consultants have acquired comprehensive knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
CISA Support Services
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that signifies mastery in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates undergo a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-certified security professional trained to assist businesses in the fields of information systems audit services, IT administration, systems and infrastructure planned useful life, information technology support, protecting data resources, and business continuity planning.
Global Information Assurance Certification Consulting Services
Global Information Assurance Certification was founded in 1999 to validate the knowledge of information technology security experts. GIAC's goal is to make sure that a certified security consultant has the skills necessary to deliver services in key areas of network, data, and application security. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the U.S. NSA. Progent offers the support of certified professionals for any of the security services covered under GIAC certification programs such as auditing perimeters, security incident response, intrusion detection, and web-based services security.
Get in Touch with Progent for Computer Security Consulting Services
If your business is situated in Shreveport or elsewhere in Louisiana and you need computer security engineering help, telephone Progent at 800-993-9400 or send email to security-help@progent.com.
Cisco has developed an extensive array of routers including appliances built to provide the security, performance, and availability levels demanded by small and mid-size businesses. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, such as the Cisco Small Business 100, the Cisco 800 and 1800 Series Routers, Cisco 2800 and 7200 Routers, plus older 1700 and 2600 Routers.
Progent's Microsoft-certified professionals have 20 years of
background planning, installing, and
supporting email systems for
clients in Northern California and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting
services to make sure that your email environment
features protection, high availability,
easy connectivity for remote and mobile users,
time-saving administrative utilities, and
seamless integration with telephony. Progent
provides expertise and support services
for Exchange 2007 Server, Exchange 2003 Server, Microsoft Exchange 2000 Server, and Microsoft Exchange Server 5.5. Progent
can also assist small or mid-size companies to
upgrade from Exchange 5.5, Exchange 2000, or Exchange 2003
Server to Exchange Server 2007.
Progent's Microsoft certified experts offer three ways to help mid-size and large companies create a cost-effective and productive in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help companies sift through the various high-quality Help Desk software packages on the market and determine which products might be excessively expensive, miss key functions, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk team for occasional projects or to fill in for absent or incapacitated workers.
Medium-size businesses can get all the benefits of Microsoft's MOM and have quick availability of Progent’s Microsoft and Cisco qualified network support experts. Thanks to Progent's economically priced network support packages, mid-size businesses can choose a simple MOM-based co-sourcing package with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote service. For companies with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer medium-size company networks enterprise-class reliability, security and productivity.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for networks that mix Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows users.
Progent provides the services of Microsoft and Cisco-qualified IT consulting professionals to offer clients affordable ways to help companies maximize the benefits of Microsoft and Cisco products. For environments that span from remote offices to nationwide enterprises, Progent's expert engineers can help you enhance your network's e-mail infrastructure, security, reliability, throughput, and system management.
Progent has developed a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation sent by every staff member to each client. The discipline of detailing and organizing service records allows more efficient support and avoids a slew of common problems such as when a service customer is effectively held captive to a consultant who won’t release the keys to the kingdom.
Progent's SonicWALL consultants can help you select, deploy, and manage the SonicWALL Firewall, SonicWALL VPN and SonicWALL PRO product line and can provide training to help you to manage SonicWALL protection appliances. Progent's CISSP certified consultants, CISM certified security engineers, and CISA qualified security audit consultants can help you create a complete security plan, including written policies, and design security into your corporate operations.
Progent can show you how to prepare and execute an efficient migration to Microsoft Dynamics GP so that you retain your data, improve your security, enhance your analytics, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and following a sensible migration strategy. Progent can also help train new Great Plains users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that integrate transparently with Great Plains.
Progent's Symantec consultants can assist you to support older releases of Symantec Firewall and Symantec VPN appliances such as the Raptor and VelociRaptor line or help you upgrade to more recent technology from Symantec or other vendors. Progent can also help you create and execute a complete security strategy that can incorporate Firewall/VPN appliances and software, managed security and network defense services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going technical support, administration, training, and security expertise.
Progent's Microsoft-certified support staff offers network troubleshooting and information technology expertise for Microsoft Operations Manager and for the expanding line of Application Management Packs that extend the power of MOM to a broad range of vital applications. Progent offers consulting for Microsoft Operations Manager 2005 and MOM 2000 to bring small business systems maximum reliability, protection and speed. Progent can show you how to take full advantage of Microsoft Operations Manager by performing needs analysis, deployment, configuration, customization, technical support, Help Desk services, security planning, and management. With over five years of experience with the NetIQ technology upon which MOM is based, Progent's IT consulting experts can offer small businesses enterprise-class expertise with MOM.
Progent's Experts Group offers support in key areas including Apple OS integration and programs; Expertise for Linux, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical application support; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom program development and integration; Web, electronic business, Electronic Data Interchange, and client information portal design and deployment; SQL support and performance help; Management intelligence consulting; and Telecom architecture consulting.
