Expert Online Help for Sioux Falls, South Dakota Small Business Computers from Certified Consultants
Small businesses have traditionally been overlooked by major network service firms. Some small companies allow themselves to become overly reliant on individual consultants or small consulting organizations who don't have the size or broad skill sets to react quickly or efficiently to technical crises. Other small businesses turn to mass-market support firms staffed with personnel trained to offer standardized solutions to ordinary issues but who are missing the background and technical scope to deal with the diversity of configurations and lack of standards that characterizes small company IT systems.

Progent's proven methodology for delivering low-cost and effective technical service to small companies has made Progent among the top Microsoft Gold IT service organizations in the United States. Progent has delivered online support to companies in every state in the country and can dispatch in-person help in most zip codes.

For mid-size and large businesses, Progent offers co-sourcing support to add to the subject matter expertise of your in-house network service staff. This can reduce expenses and help meet schedules for big IT initiatives such as software design and development, disaster recover/business continuity planning and testing, security audits, office consolidations, or software migrations.

Progent can also offer the services of certified consultants to assist your business to design and implement a sensible cloud computing strategy.

Key Technologies Supported by Progent for Businesses in Sioux Falls, South Dakota
Progent's group of world-class experts offers support for all aspects of network technology found in companies of any size. Technologies served by Progent in Sioux Falls include:

Service Delivery Options Available for Sioux Falls, South Dakota Businesses
Progent offers a selection of alternatives for providing small companies and local governments with cost-effective computer services for technical support, consulting, hosting, and IT management. Progent's paradigm for delivering network support services is based on the Help Desk Call Center operational structure common to big IT support organizations. Progent's Helpdesk Support Model promotes fast support, comprehensive activity records, consistent follow-through, and tight cost control across a range of network support delivery options that include remote repairs, in-person support, high-end consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and routine remote assistance for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's seasoned service experts can help customers to troubleshoot and repair hardware and software problems without the expense or time loss of on-premises service visits. The background of Progent's network consultants allows them to resolve most network issues rapidly. For complex problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced specialists. Progent provides a streamlined, web-accessible registration process for new clients to accommodate emergency network problems and Progent bills per minute with zero sign-up fees or time minimums, so you are invoiced only for the help you receive. Experts you can access remotely include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security engineers. Find out additional details about Progent's remote computer troubleshooting services.

  • Onsite Support
    Progent provides onsite technical support for signed-up clients in larger cities in the U.S. Progent's on-site support personnel can work in tandem with Progent's remote service experts to give small businesses the best of both worlds: hands-on service technicians when you require them as well as the on-line expertise of Progent's seasoned team of network engineers, security professionals, and business application programmers. The response time for in-person service visits is typically under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent customer for on-premises service. Find out more concerning how and why to register for Progent's onsite network support.

  • Help Desk
    Progent's Helpdesk Services are intended for small and midsize businesses who need fast and dependable support from an online Help Desk with efficient phone assistance, remote troubleshooting tools, and enough technical strength for all needed problem escalation. Because small and midsize companies usually have tight IT funds and can spare little executive bandwidth for dealing with network support, Progent's Help Desk Call Center Services can be the most cost-effective way to make sure that small business computer systems are always up and running. Read more about Progent's Help Desk Call Center services.

  • Consulting Expertise
    Progent offers small companies affordable access to enterprise-class IT professionals who can deliver assistance with critical products and technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network architecture, network security consulting, non-stop it system engineering, virtual server solutions, plus configuration, customization and support for business programs such as financials, operations, management reporting, sales automation, and office productivity suites. Progent can provide assistance with one-time projects including site relocations and massive system upgrades, longer term initiatives such as business reporting software development and customization, relational database software programming and DBA services, and web design, on-going support including server monitoring and system administration, or urgent response such as data restoration and virus cleanup.

  • Application Hosting
    Progent offers hosting for key applications like Exchange Server and Microsoft SQL Server to provide small businesses with greater levels of reliability, protection, and recoverability than is possible with the class of in-house data center that is practical for most small and midsize businesses. Because Progent utilizes the same facilities that support the equipment of some of the planet's largest information technology companies, Progent can eliminate the cost of creating and maintaining the systems needed for world-class cooling, power backup, and redundant Internet connectivity. For hosted application servers, Progent can also ensure that upgrades and revisions stay current, security and efficiency is continually tracked, and systems are consistently archived and available for full and rapid recovery. Find out additional information concerning Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for all of a small or midsize organization's production servers in an environment that not only delivers the highest level of availability and expandability but that is in addition easy for clients to transfer to another support firm or to move in-house when your situation calls for it. Progent's Private Cloud hosting is structured around tested virtual server techniques that permit companies with multi-vendor environments to save significantly on the expense of hardware, system maintenance, and network management while getting enterprise-class dependability and an unparalleled degree of vendor flexibility. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed solution, can support the mixed- OS and loosely standardized networks typical of small businesses, and retains ownership of the software licenses in the client's possession so that migrating to a new virtualized host is fast, safe, and inexpensive. This eliminates becoming a prisoner of a single hosting service while still providing all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent can provide expert online support to help organizations of all sizes connect their information networks with popular public clouds including Azure and Amazon AWS. Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine on-premises IT assets as well as cloud services. To assist you to integrate public clouds with networks, Progent offers a range of public cloud integration services such as Office 365 integration with on-premises Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.

Why Progent Offers the Right Alternative for Sioux Falls, South Dakota Small Businesses
Progent's size, breadth of technical expertise, and experience with enterprise IT consulting enable small businesses to avoid the pitfalls associated with over reliance on small service organizations or independent consultants.

Working with Progent's Experts enables your business to:

  • Prevent Over Dependence on Individual Support Consultants
    For network support, smaller businesses sometimes depend heavily on freelance consultants. Although individual support providers carry lower overhead than larger IT service firms and can typically bill apparently lower rates, individuals are frequently spread too thin to respond rapidly to urgent network problems. If an independent engineer is busy with different client, ill, on travelling, or in class, the absence of backup staff may force your company to go without help during an emergency. As your small business grows, system downtime or difficulties with line-of-business applications get more costly. The dollars you believed you were saving on a freelancer can disappear fast due to lower productivity. In addition, when freelance engineers encounter new technologies, the unavailability of a large engineering group to depend on for assistance forces them to learn in place while your business ends up with the bill for their continuing education.

  • Gain Access to Expertise in Sophisticated Information Technology Solutions
    The majority of small service organizations or independent consultants who concentrate on small company IT support may excel at providing connect-the-dots solutions but don't have the background to work efficiently with complex network infrastructures with mixed platforms, many sites, VoIP implementations, remote clients, integrated accounting and operational applications, eCommerce, and custom line-of-business software. Progent's background with worldwide enterprises and Progent's extensive team of experts can be valuable to your company because enterprise networks are by nature complicated, integration problems require in-depth knowledge in many technical disciplines, and achieving a high level of robustness, reliability, and security calls for enterprise-proven leading practices.

  • Create a Solid Basis for Seamless Growth
    Small companies typically begin with an IT system implemented on a shoestring budget. Lacking a solid architecture, a series of improvised fixes often get piled on top of a tenuous foundation. As a company grows, reliability and scalability problems can obstruct the success of the organization. These networks need proper assessment, smart strategic planning, and broad-based expertise to upgrade to an IT environment that will provide the solid basis to handle current business requirements and ease downstream growth.

  • Work with Solution Finders, Not Product Resellers
    Small companies require guidance and insight to navigate through an ever more complex maze of technology options offered for accelerating growth and improving efficiency. Businesses do not need a network engineer or support firm that attempts to promote products. Progent eliminates conflicted motives by not reselling hardware and software. Progent sells consulting and services only. This allows Progent to match technical support with the real interests of clients. Mixing network support and product reselling can lead to a situation where the proposed solution is built around a predetermined technology rather than being driven by the actual requirements of a customer.

How to Contact Progent
If your Sioux Falls, South Dakota company wants to get in touch with Progent about IT outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Fast Online Network Support
For fast remote support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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