Expert Remote Service for Sioux Falls, South Dakota Small Business Computers from Microsoft Certified Engineers
Small businesses have traditionally been overlooked by major network service firms. Some small companies permit themselves to become overly reliant on freelance consultants or small consulting organizations who don't have the bandwidth or comprehensive knowledge to react promptly or effectively to technical emergencies. Still other small companies turn to giant service firms staffed with technicians taught to offer standardized fixes for ordinary problems but who do not have the experience and technical scope to deal with the diversity of configurations and absence of standards typical of small company information systems.

Progent's proven methodology for providing low-cost and successful network service to small companies has made Progent one of the top Microsoft network consulting organizations in the United States. Progent has provided remote help to companies in every state in the United States and offers onsite support in most zip codes.

For mid-size and large companies, Progent offers co-sourcing support to add to the technical skills of your internal IT service team. This can cut costs and help meet schedules for big projects like application programming, disaster recover/business continuity planning, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide the services of certified experts to assist your business to design and implement a sensible cloud computing strategy.

Key Products and Technologies Supported by Progent for Business Networks in Sioux Falls, South Dakota
Progent's national group of world-class experts offers help for all facets of network technology deployed by businesses of any size. Areas served by Progent in and around Sioux Falls include:

Support Delivery Options for Sioux Falls, South Dakota Businesses
Progent has a selection of alternatives for providing small and midsize businesses and local governments with cost-effective computer services for troubleshooting, system architecture, hosting services, and network management outsourcing. Progent's paradigm for delivering computer support services is built on the Call Center operational structure familiar to larger IT groups. Progent's Helpdesk Service Mechanism promotes fast response, thorough service records, reliable follow-up, and strict expense control across an array of network support delivery options that include online repairs, onsite help, top-level consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and routine remote service for Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's seasoned support professionals can help clients to troubleshoot and repair hardware and software problems without the cost or time loss of on-premises support calls. The background of Progent's network engineers allows them to resolve the majority of network issues quickly. For the toughest problems, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent provides a convenient, web-based registration process for new clients to address urgent network problems and Progent bills per minute with no sign-up charges or time minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISSP-certified security professionals. Find out more details about Progent's online computer troubleshooting expertise.

  • On-site Service
    Progent offers on-site technical assistance for signed-up clients in larger cities in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's remote support engineers to deliver small companies the optimal solution: in-person support professionals when you require them as well as the remote expertise of Progent's worldwide staff of network consultants, security professionals, and business software programmers. The response time for in-person service visits is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent customer for on-premises support. Learn more about how to register for Progent's in-person computer support services.

  • Phone Support
    Progent's Contact Center Services are intended for small and midsize businesses who require fast and dependable access to a professional Helpdesk with efficient telephone assistance, online repair tools, and sufficient technical strength for all needed problem escalation. Since smaller companies usually are constrained by tight IT budgets and can spare little executive attention for handling network support, Progent's Contact Center Outsourcing Services can be the most efficient option to make sure that business information systems are always up and running. Learn more details about Progent's Help Desk Call Center services.

  • Consulting Expertise
    Progent provides small and midsize businesses budget-friendly access to enterprise-class IT professionals who can provide assistance with vital technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network architecture, company-wide network security engineering, non-stop it system consulting, server virtualization solutions, plus configuration, customization and training for business applications such as accounting, operations, business analytics, sales automation, and productivity software. Progent can provide assistance with one-time projects including office relocations and massive system migrations, extended projects such as management information application programming and customization, database application programming and DBA services, and web development, continuing support such as server monitoring and system administration, or emergency services such as data restoration and malware removal.

  • Application Server Hosting
    Progent offers hosting for mission-critical applications such as Exchange Server and Microsoft SQL in order to provide small and midsize companies with greater degrees of availability, security, and performance than is possible using the class of in-house data center that is achievable for most small businesses. Since Progent uses the same facilities that host the gear of some of the world's largest IT companies, Progent can eliminate the investment in building and managing the infrastructure required for world-class environmental control, electrical failover, and redundant Internet access. For managed application servers, Progent can also see to it that upgrades and revisions remain current, security and performance is constantly monitored, and systems and data files are regularly archived and available for complete and rapid restoration. Learn additional information concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting services for the entirety of a small or midsize company's servers in an environment that not only provides the highest level of availability and scalability but that is also simple for customers to migrate to a different support provider or to move internally when your circumstance calls for it. Progent's Private Cloud hosting service is based on mature virtualization technologies that permit small businesses with mixed environments to benefit significantly on the costs of hardware, infrastructure maintenance, and network management while achieving world-class dependability and an unprecedented degree of vendor alternatives. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally managed package, can handle the mixed- platform and non- standardized environments typical of small businesses, and keeps ownership of the licenses in the customer's possession so that moving to a different virtual host is quick, safe, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent can provide advanced remote support services to help businesses of any size integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that utilize on-premises resources along with public clouds. To assist you to incorporate public cloud services with networks, Progent offers a range of cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.

Why Progent Offers the Right Choice for Sioux Falls, South Dakota Businesses
Progent's size, breadth and depth of technical expertise, and experience with corporate network consulting allow small businesses to sidestep the problems associated with excessive dependence on thinly staffed service firms or independent consultants.

Teaming with Progent's Experts enables your company to:

  • Prevent Over Dependence on Individual Consultants
    For IT support, smaller businesses often rely excessively on independent engineers. Although freelance support engineers carry lower expenses than more substantial IT service firms and can typically bill nominally smaller fees, freelancers are sometimes spread too thin to respond rapidly to urgent network problems. If a freelance engineer is occupied with another client, ill, on vacation, or in class, the absence of backup staff may force your company to wait for help during an emergency. As your company grows, network unavailability or difficulties with critical programs become more costly. The money you believed you were conserving on a freelancer can evaporate quickly due to lower output. Also, when freelance engineers confront new technologies, the unavailability of a large engineering team to fall back on for assistance forces them to learn with the meter running while your company winds up footing the costs for their continuing training.

  • Have Access to Expertise in Advanced IT Issues
    The majority of small support firms or independent engineers focused on small company IT consulting may excel at delivering connect-the-dots fixes but don't have the seasoning to deal efficiently with complicated IT environments that have a variety of operating systems, multiple offices, VoIP systems, remote clients, integrated financial and operational applications, data-driven web sites, and specialized business applications. Progent's background with worldwide companies and Progent's large team of specialists can be valuable to your small business because enterprise networks are characteristically complex, support problems require thorough knowledge in many technical disciplines, and achieving a high level of stability, reliability, and security requires industry-proven best practices.

  • Create a Solid Foundation for Seamless Growth
    Small businesses typically start with a network cobbled together on a shoestring budget. Lacking a carefully designed basis, a series of ad hoc fixes often get thrown on top of a marginal structure. As a business grows, stability and expandability problems can hinder the productivity of the business. These networks require thorough evaluation, intelligent strategic analysis, and broad-based experience to migrate to a network infrastructure that will provide the reliable foundation to handle critical business needs and support downstream growth.

  • Work with Solution Providers, Not Resellers
    Small companies require guidance and education to work through an ever more complex maze of IT options available for accelerating business growth and enhancing efficiency. Businesses do not need a network consultant or service organization that attempts to sell them a product. Progent eliminates conflicted motives by not reselling any products. Progent provides consulting and services exclusively. This permits Progent to match technical support with the genuine needs of customers. Combining network support and product selling can lead to a situation where the proposed solution is built around a preselected vendor instead of being driven by the true requirements of a small business.

Get in Touch with Progent
If your Sioux Falls, South Dakota company wants to get in touch with Progent about IT outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Fast Online Technical Help
For fast online assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















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