Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were once one of the most popular products for achieving location-independent connectivity to messaging, scheduling, web programs, and other critical business data. Progent can provide Spokane, Washington companies the services of BlackBerry-qualified experts who can help businesses to maintain their BlackBerry deployments or transition efficiently to a modern smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses often resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical alternative for incorporating BlackBerry technology productively into their information system.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and safely.

Consulting Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of RIM BlackBerry devices, providing a centralized solution for controlling critical jobs like smartphone installation, updates, and deactivation and providing a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and supports over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry Enterprise Server offers a variety of data protection capabilities beginning with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows excellent versatility in selecting degrees of security to meet the specific requirements of your mobile network. Progent's BlackBerry certified engineers can assist you to choose advanced security functions and enable them remotely. Samples of these wirelessly selectable security settings include:

  • Lock down a smartphone
  • Erase data from a missing or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Enable built-in defenses against malicious attacks

BlackBerry BES Server also offers versatility in selecting ways to keep mobile users from installing or running unsafe or prohibited code. Progent can assist you to select blocking techniques like:

  • List exactly which applications are permitted on the device
  • Block external programs from using persistent memory on the BlackBerry smartphone
  • Select which resources external software can use on the smartphone
  • Restrict the types of access external applications running on the device can initialize
  • Block all external applications from being installed or executed on the BlackBerry smartphone

Professional BlackBerry Consulting and Technical Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to deliver prompt assistance to businesses in the Spokane region or anywhere in the state of Washington. Progent's seasoned online consulting team has helped IT organizations solve network problems and cut IT service costs in every state in the country and established a large following of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a wide selection of issues related to RIM BlackBerry products such as synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can in addition help your company to resolve a wide range of problems associated with synchronization, device recognition, messaging consistency, web access, mobile connections, IM, desktop software installation, and Desktop Redirector.

As a top innovator in delivering nationwide online help for small office networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs at a minimum and, by dealing with issues promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including resolving enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, configuring wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help your company to select and implement sensible security options.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to contact Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.

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