Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most popular solutions for achieving location-independent connectivity to email, calendars, web programs, and other vital business data. Progent can provide Spokane, Washington companies support from BlackBerry-qualified consultants who can assist businesses to maintain their BlackBerry environments or migrate efficiently to a modern mobile solution.

As the sophistication of small company networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, effective integration and support of BlackBerry solutions has grown increasingly difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses often turn to external consulting firms who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-qualified engineers who can help small organizations to plan, manage, and repair BlackBerry solutions economically and efficiently, eliminating the necessity for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry products productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Technical Services for BlackBerry BES Server
Research in Motion's advanced solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, Lotus Domino, or Groupwise users to send and receive emails that stay encrypted in transit to provide optimum security. BES Server also simplifies a wide selection of critical management jobs ranging from smartphone configuration and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-qualified engineers can help you use BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Update BlackBerry smartphone software remotely
  • Manage user settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-qualified engineers can also assist your company to utilize BES Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability architecture based on virtualization
  • Deploy BlackBerry devices remotely
  • Establish specialized management roles
  • Automatically track and report on the health of your solution

How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can in addition assist you to resolve a broad range of issues associated with synchronization, handset detection, email reconciliation, web access, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.

As a leader in providing nationwide remote help for small office networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses at a minimum and, by solving problems promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and assist you to define and install sensible security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.
















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