Introduction to Progent's Support Expertise for BlackBerry Technology
BlackBerry Consulting ServicesMobile connectivity to messages, address books, schedules, and the web has become a critical capability of information systems for companies of all sizes. BlackBerry smartphones are some of the most popular solutions for achieving location-independent communications. But the network architecture required to support RIM BlackBerry handhelds has become steadily more sophisticated as the pressure fault tolerance and rock-solid security has increased. Progent's BlackBerry qualified consultants specialize in providing small businesses enterprise-class network support and technical services that are affordable and efficient.

As a Microsoft Gold certified Partner with more than a decade of experience consulting on Exchange Server, Progent's consultants can give you access to broad assistance in integrating RIM BlackBerry and Microsoft products by offering services such as Exchange 2010 consulting as well as by offering related services such as Lync Server 2010 integration and MS Office Communications Server consulting to manage IM and rich presence. Progent's MS SQL Server 2016 integration consultants and Microsoft SQL 2014 experts can configure and troubleshoot your SQL database system to operate efficiently with BlackBerry BES Server, and Progent's Microsoft Data Protection Manager specialists can assist you to develop archiving and recovery procedures to guard your data and reduce productivity loss in the event of a breakdown of your messaging solution.

Progent also retains a large team of Cisco qualified CCIE network engineers who are accessible online to provide advanced support for architecting and repairing your IT network infrastructure so it supports your BlackBerry system with high levels of resilience, expandability, security, and manageability. Cisco Certified Internetwork Experts are highly-qualified networking professionals who are awarded this prestigious classification only through strenuous testing by Cisco. CCIEs can resolve the most intractable problems associated with network planning, setup, repair, and maintenance.

Technical Help for BlackBerry BES Server
Research in Motion's high-end platform for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange Server, Lotus, or Novell GroupWise clients to send and receive messages that are encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide selection of vital administrative jobs ranging from BlackBerry configuration and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry BES Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control client configurations with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to implement important tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and manage BES Server's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the overall health of your system

Progent's Remote BlackBerry-Certified Support is Fast and Economical
For businesses in Spokane, Washington who need fast and affordable help from an authorized RIM BlackBerry support professional, Progent offers effective online assistance from a veteran support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and enables specialists to solve technical issues quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide professional help in fields including resolving synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can in addition help you to resolve a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote consulting services for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by solving issues quickly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
To ask Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.

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