Online Security Consulting and Compliance Assessment
for Spokane Small Company Computer Networks
For immediate help with computer security problems, small businesses in Spokane, WA, have access to world-class expertise online from Progent's security engineers. Progent's online support consultants are available round the clock to provide effective and economical help with security issues that are impacting the productivity of your network. Progent's security engineers are qualified to support environments powered by Microsoft Windows, Linux, Apple, Sun Solaris, and popular versions of UNIX. Progent's wide selection of consulting services encompasses firewall configuration, messaging systems, secure system design, and data restoration. Progent's support team has earned the industry's most advanced security credentials including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP).
Progent offers online security help on a per-minute basis with no minimum call duration and without extra fees for sign-up or off-hour service. By charging by the minute and by delivering top level support, Progent's billing model keeps costs under control and avoids scenarios where simple fixes result in big charges.
Our System Has Been Attacked: What Are We Supposed to Do?
In case your network is currently faced with a network security emergency, refer to Progent's Emergency Remote Computer Help to see how to receive fast help.
For companies that have planned carefully for a security breech, the formal post-attack response procedure outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a serious security penetration.
Introduction to Progent's Security Support Services
Coordinating network security and preparedness for recovering critical data and functions following a security breach demands a continual effort involving a variety of technologies and processes. Progent's certified security engineers can help your organization at any level in your efforts to protect your information system, from security evaluation to creating a complete security plan. Key areas supported by Progent's security engineers include Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of E-mail-Borne Threats.
Planning and Building Secure Networks
Any organization should develop a thoroughly thought out security plan that includes both preventive and responsive activity. The pre-attack strategy is a set of precautions that works to minimize vulnerabilities. The reactive strategy specifies activities to help IT personnel to assess the losses caused by a breach, repair the damage, record the experience, and restore business functions as quickly as feasible. Progent can show you how to build security into your business processes. Progent can set up auditing utilities, define and build a safe network infrastructure, and propose procedures and policies that will maximize the protection of your information system. Progent's security professionals are ready to help you to configure a firewall, deploy safe offsite connectivity to e-mail and data, and install an efficient virtual private network (VPN).
If your company is looking for an affordable way for outsourcing your security administration, Progent's Round-the-clock Network Support Services feature automated remote system tracking and fast resolution of emergencies.
System Restoration and Security Forensics
Progent offers skill in recovering networks and servers that have been compromised, are suspect, or have failed as a result of a security breakdown. Progent can show you how to evaluate the losses resulting from the attack, restore ordinary business operations, and recover data lost owing to the assault. Progent's certified engineers can also perform a thorough failure evaluation by examining event logs and using a variety of proven forensics tools. Progent's background with security problems reduces your off-air time and permits Progent to recommend effective measures to avoid or contain future assaults.
Fault Tolerant Backup and Restore Solutions Built on Data Protection Manager (DPM)
Data Protection Manager (DPM) is a ground breaking fault tolerant backup and recovery product centered around disk-to-disk systems to increase fault tolerance, performance, and manageability. Progent's certified System Center Data Protection Manager support professionals can assist your company to develop an effective business continuity strategy, design an affordable fault-tolerant IT architecture, configure a Data Protection Manager-based backup and recovery solution, comprehensively validate your DPM system, educate your administrative personnel or local consultants how to maintain Microsoft DPM, or handle complete information technology outsourcing services such as off-site housing of DPM servers in Progent's data center. To learn more, visit System Center Data Protection Manager Consulting Services.
Managed Spam and Virus Filtering
Progent has teamed with Postini to offer small businesses E-Mail Guard, an outsourced service that intercepts spam and email-borne threats before they can breach your corporate firewall. Find out the details about E-Mail Guard Outsourced Spam and Virus Blocking.
Specialized Security Services Offered by Progent
Progent's seasoned consultants can provide world-class specialized help in vital facets of computer security such as:
Security Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive network scans to reveal possible security gaps. Progent has extensive skills with these and similar utilities and can assist you to analyze assessment results and respond efficiently. Progent's security engineers also provide web software validation and can perform expert evaluation of corporate-wide security to determine your company's compliance with major global security standards such as HIPPA, PCI, and ISO. Also, Progent can assess the strength of your wireless security including fixed wireless equipment as well as mobile devices. Find out additional details concerning Progent's Vulnerability Audits and Compliance Testing.
Managing Microsoft Internet Security and Acceleration (ISA) Server 2006 Microsoft ISA Server 2006 provides rules-based protection, enhanced throughput, and simple administration of complex networks by providing both an advanced firewall and a Web cache server coordinated with Microsoft's Microsoft Windows 2003 Server operating system. The ISA Server firewall provides extensive data filtering, management of connectivity policy, and traffic direction. The Web cache improves network throughput by storing frequently requested Web content.
Progent's Microsoft ISA Server 2006 support service provides small and midsize companies access to certified engineers who can design and implement a solution that matches your protection requirements while avoiding restricting system productivity.
Cisco PIX Firewall and ASA Firewall Expertise
Progent can give you access to a Cisco CCIE engineer or Cisco Certified Network Professional to assist you to choose, configure, and support Cisco PIX and ASA Firewalls. Find out additional information concerning Cisco PIX Firewall and ASA Firewall Help.
Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting expertise for Cisco's complete family of security and VPN solutions such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points and bridges, and Catalyst family switches. Read more details about Cisco Security, VPN and Wireless Support.
Other Firewall and VPN Consulting Services
In addition to supporting a wide array of protection solutions from Microsoft and Cisco Systems, Progent can provide small and mid-size businesses top-level engineering services for technologies from other important firewall and Virtual Private Network suppliers including:
Stealth Penetration Testing Services
Stealth penetration testing is a valuable method for allowing companies to find out how exposed their networks are to serious attacks by testing how effectively corporate protection policies and mechanisms stand up against planned but unpublicized intrusion attempts launched by seasoned security engineers utilizing the latest intrusion methods. Get more details about Progent's Penetration Testing Services.
CISM Security Support Services
CISM identifies the core competencies and international benchmarks of service that IT security professionals are required to achieve. It provides business management the confidence that consultants who have been awarded their CISM have the background and skill to provide effective security management and engineering services. Progent can provide a CISM-certified consultant to help your enterprise in vital security disciplines such as data protection governance, risk assessment, data security program management, and crisis response management.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status as a result of demonstrated experience, rigorous study, and exhaustive examination. CISSP Certification recognizes expertise in a worldwide standard for information security. ANSI has granted the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include security management practices, security architecture and models, access control methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.
ISSAP Engineering Services for Protected System Infrastructure
Progent's ISSAP certified security consultants are consultants who have been awarded ISSAP accreditation following thorough examination and extensive hands-on work with information security design. ISSAP security experts have in-depth knowledge of access management systems and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-qualified security specialists can assist your company with all phases of secure network architecture.
CISA Consulting Services
The CISA accreditation is a globally recognized achievement that indicates expertise in information system security auditing. Certified by ANSI, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA professional association. Progent offers the expertise of a CISA-qualified security professional trained to assist companies in the fields of IS audit services, IT administration, network assets and architecture planned useful life, IT support, protecting information assets, and disaster recovery planning.
GIAC (Global Information Assurance Certification) Support Services
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security engineers. GIAC's goal is to make sure that a certified security consultant has the knowledge needed to deliver services in important categories of network, data, and application security. GIAC certifications are acknowledged by companies and institutions all over the world including and the United States National Security Agency. Progent offers the help of GIAC certified consultants for any of the security capabilities addressed within GIAC certification topics such as assessing networks, security incident response, intrusion detection, and web application security.
Get in Touch with Progent for Computer Security Consulting Services
If your company is situated in Spokane or elsewhere in Washington and you're trying to find computer security support services, phone Progent at 800-993-9400 or send email to security-help@progent.com.
Progent offers a variety of data transport services from top carriers including AT&T, Speakeasy, and New Edge Networks. Data transport technologies available through Progent include ISDN, DSL, Frame Relay over DSL, T1, ATM, Private Line, plus stationary and moving wireless. Progent can support you with all facets of creating and implementing a cohesive data communications system that optimizes the business value of your IT network. Progent can also provide consulting and support services covering areas from computer troubleshooting to comprehensive IT outsourcing so that your data communications plans can meet your goals.
Progent’s IT outsourcing services offer affordable network consulting for medium-size businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building an on-line business solution, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting network service budgets to increase in a more moderate and controlled manner than is possible by assembling a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust network foundation for your vital Windows-powered applications such as Office XP, Microsoft Office 2003, and Office 2000.
Progent’s experienced Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform,eliminating possible OS-specific security gaps. PIX firewalls provide a variety of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, interoffice and remote access IPSec VPN connectivity, smart networking services, and flexible management options. Cisco's ASA 5500 Adaptive Security Appliances utilize technology proven in firewalls from Cisco's PIX 500 product line. Progent’s network security consultants can help you select and configure any PIX or ASA security appliances including the the Cisco PIX 506E, the PIX 525 Firewall, and the ASA 5550 Adaptive Security Appliance.
Email Guard from Postini offers constantly upgraded spam and virus filtering, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager services via Progent’s E-Mail Guard antispam and anti-virus aggregation offering. Progent’s certified email protection consultants can help you devise an email safety strategy that includes spam filtering and virus protection technologies and processes.
For businesses with a mix of Mac and Microsoft Windows computers, Microsoft offers two products for running Windows applications on Apple systems: Virtual PC and Remote Desktop Connection Client. Progent's Apple-certified Macintosh consultants can show you how to set up Virtual PC for Mac or Remote Desktop Connection Client for Mac so you can operate Windows software on Apple Mac workstations.
Les Kent has a 25-year track record of effective network integration, business management, marketing, and operations. He has shown a talent for creating elegant information technology solutions in his roles as as a system architect, application developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and major enterprises.
Progent’s Cisco-qualified network experts provide experienced PIX Firewall consulting services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of security, speed and availability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPSec VPN networking, intelligent access services, and flexible administrative solutions. Progent’s Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
For enterprises with branch offices in California or any area served by Progent's consultants, Progent's Microsoft-qualified IT support experts and authorized Cisco network consultants can provide a variety of network support services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, network architecture, on-site or remote branch office support, and technical support for data center hosting facilities. A Progent network consultant can show you how to plan a multi-office network that makes efficient use of co-location services and Internet data centers. Progent’s Microsoft qualified consultants can help major corporations plan, deploy and support massive rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SMS Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP experts can assist you to deploy Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and wireless networking.
The open architecture of Microsoft Great Plains makes it possible to develop custom applications that offer all of the core capability of proven Microsoft Dynamics Great Plains solutions but also meet the unique needs of your business. With access to the Modifier that comes with Microsoft Visual Basic for Applications, program designers can work with the most widely used programming environment in the industry to adapt Microsoft GP information views, create or modify business logic, define forms and reports, or extend interaction with Microsoft Office software. Progent's expertise with Microsoft .NET support, Microsoft SQL Server support, and programming projects with VBasic, XML and other developer environments make it possible to create specialized line-of-business software and web commerce programs that integrate transparently with Microsoft Great Plains.
Progent's SonicWALL consultants can help you select, deploy, and maintain the SonicWALL Firewall, SonicWALL VPN and SonicWALL PRO family of products and can provide training to help you to manage SonicWALL protection technology. Progent's CISSP certified consultants, CISM certified security engineers, and CISA qualified IS security audit specialists can show you how to design an end-to-end network protection strategy, including documented policies, and build protection into your corporate practices.
In conducting IT projects for corporate clients, Progent uses a phased approach based on defined milestones so as to meet budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and expert implementation. All phases are documented to provide a detailed summary of IT services performed and to assist in downstream system support.
The Certified Information Systems Auditor credential is a prestigious achievement that signifies expertise in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-qualified security engineer trained to help companies in the fields of IS audit process, IT governance, systems and infrastructure lifecycle, IT support, protection of information assets, and disaster recovery preparedness.
Progent's Computer Help Desk Outsourcing Services are intended especially for small businesses who require fast availability of a Help Desk Call Center with expert telephone support and full escalation capability but who have to work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support,
Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
