Consulting Support Services for RIM BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs from Research in Motion are one of the most successful solutions for achieving mobile access to messaging, scheduling, web programs, and other critical business information. As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of BlackBerry technology has become increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-Gold certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's proven online service delivery model, gives small businesses an affordable alternative for integrating BlackBerry products productively into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and control BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and support of BlackBerry smartphones, offering a centralized platform for handling critical tasks like smartphone deployment, updates, and retirement and also offering a strong foundation for security and high availability. BlackBerry BES Server delivers seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry BES Server Configuration Support

BES Server offers a wealth of data protection capabilities beginning with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BES Server also allows excellent flexibility in adjusting levels of security to meet the special requirements of your company's environment. Progent's BlackBerry certified engineers can assist you to select powerful security functions and activate them wirelessly. Samples of these over-the-air configurable security settings include:

  • Lock down a BlackBerry device
  • Wipe data from a lost or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate internal protection against malicious attacks

BlackBerry BES Server also offers flexibility in determining ways to keep BlackBerry users from installing or executing unsecure or unauthorized applications. Progent can help you to choose blocking techniques such as:

  • Specify exactly what programs are permitted on the device
  • Prevent third-party applications from using non-volatile memory on the device
  • Select what resources third-party programs can access on the smartphone
  • Limit the types of connections third-party programs running on the smartphone can initialize
  • Prevent all third-party software from being loaded or run on the device

Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can in addition assist you to troubleshoot a wide array of issues concerning synchronization, handset detection, email reconciliation, web access, wireless connectivity, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small business IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support costs low and, by resolving problems promptly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, system architecture, installation planning and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which management model and physical components meet your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Qualified Expert
To contact Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.

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