Overview of Progent's Consulting Expertise for RIM BlackBerry Solutions
RIM BlackBerry Consulting and Support ServicesMobile access to messages, address books, calendars, and the web is a critical capability of IT networks for companies of all types. RIM BlackBerry smartphones are among the most powerful solutions for maintaining anywhere, anytime connectivity. However the network architecture required to accommodate RIM BlackBerry smartphones has grown significantly more complex as the demand for high availability and rock-solid security has heightened. Progent's BlackBerry certified engineers specialize in providing small companies enterprise-class network expertise and technical services that are economical and efficient.

As a Microsoft Gold Partner with years of experience consulting on Microsoft Exchange Server, Progent can provide in-depth expertise for incorporating RIM BlackBerry and Microsoft products by delivering services like Microsoft Exchange 2010 Server consulting as well as by delivering complementary support services such as Lync Server deployment and MS Office Communications Server consulting to help control Instant Messaging and Presence. Progent's Microsoft SQL Server 2016 integration consultants and Microsoft SQL 2014 consultants can configure and repair your SQL server to work optimally with BlackBerry Enterprise Server (BES), and Progent's MS Data Protection Manager experts can assist you to develop backup and restore processes to safeguard your data and minimize productivity disruption in the event of a crash of your messaging solution.

Progent also retains a staff of Cisco certified CCIE network consultants who are accessible online to offer expert support for architecting and repairing your network so it supports your BlackBerry system with high levels of fault tolerance, expandability, security, and maintainability. Cisco Certified Internetwork Experts are highly-qualified network consultants who are awarded this prestigious certification only after intense examination by Cisco. CCIEs can handle the most complicated problems surrounding network architecture, implementation, repair, and support.

BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a schedules, contact lists, to-do lists, IM, and custom business software. Due to BlackBerry BES Server integration with Exchange Server, mobile workers carrying BlackBerry handsets have push-based access to Exchange email and to IM-enabled software through Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-qualified engineers can assist you to design, deploy, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Progent's Online BlackBerry-Qualified Support is Quick and Affordable
For companies in St. Louis, Missouri who require fast and affordable access to a qualified RIM BlackBerry support professional, Progent provides efficient remote assistance from a veteran network support team who have provided network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and enables specialists to fix problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert help in areas including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability system architecture for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also assist your business to troubleshoot a wide range of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connections, IM, PC application installation, and Desktop Redirector.

As a leader in providing nationwide remote technical assistance for small company networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses at a minimum and, by solving issues quickly, maximizes the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, control Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs assessment, system architecture, installation strategy and execution, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about alternatives for software editions, processors and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can help you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-qualified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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