Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were once among the most popular products for achieving mobile access to messaging, scheduling, web applications, and other vital business information. Progent offers St. Louis, Missouri businesses the services of BlackBerry-qualified professionals who can assist companies to maintain their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has become the standard for companies of all sizes, effective deployment and support of BlackBerry technology has grown increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently resort to outside support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can help small organizations to plan, manage, and repair BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient online support capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and safely.

BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs such a calendars, address books, to-do lists, IM, and specialized business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones have push-based access to Exchange email as well as to instant messaging-capable applications through Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified consultants can help you design, configure, and support BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help your company to define and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs assessment, system design, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which administration approach and physical components meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, server hardware and storage, network design, and application set up.

To optimize system security, Progent's BlackBerry consultant can help your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-qualified security engineers to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.
















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