Expert Cisco Phone-based Computer Support Services for St. Louis Small Business Network Systems
For small organizations and new ventures in St. Louis or throughout the state of Missouri, Progent offers convenient, quick, and economical communication with Cisco CCIE-qualified network experts. Cisco CCIEs are top-level network engineers who earn this elite certification only after strenuous examinations administered by Cisco. CCIE-certified consultants can tackle the most complex problems associated with network integration, repair, and optimization. Progent’s CCIE-qualified professionals work closely with Cisco's internal engineers in analyzing problems with IOS utilities and developing workarounds or receiving program patches to fix problems. A Cisco-qualified CCIE knows how to detect the source of network difficulties stemming from network appliances or applications.
Progent can provide fast contact with a CCIE expert by telephone so that you can receive urgent help for complicated network issues that are impacting productivity but are outside the scope of your ordinary network maintenance resources. Progent's Cisco CCIE-certified consultants can examine your network via state-of-the-art remote support utilities in order to provide rapid and efficient diagnosis and remediation of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide Internet providers, and consequently their help is not easily accessible to small businesses. Progent is one of the few support firms to make CCIEs accessible to assist small and mid-size businesses. In addition, Progent offers quick contact with a CCIE by phone so that you can get immediate help for urgent network issues that are hurting business productivity.
To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, visit Urgent Support.
As a registered partner for Cisco Systems and maintaining among the largest teams of Cisco-qualified CCIE experts of any independent support company, Progent offers unbeatable expertise in delivering connectivity solutions focused on Cisco technology. Because Progent is also a Microsoft Gold Certified Partner and provides professional application help for a wide array of popular applications, Progent can help you achieve end-to-end information technology solutions that maximize the competitive value of your network.CCIEs are an exceptional value because their deep expertise allows them to resolve the most intractable problems rapidly. In typical cases, less qualified engineers can wrestle with the same tasks for many hours or days. The majority of Progent's CCIEs are not only experienced with Cisco products, but also have a variety of advanced technical certifications such as Microsoft MCSE, and an important network security certification such as CISSP or GIAC. This allows Progent to offer end-to-end services that incorporate a broad range of IT products without requiring needless expenses and time penalties managing too many consultants.
To see additional details about Progent's professional help for Cisco technology, choose a topic:
How Does Our St. Louis Company Begin Getting Online Cisco Certified Technical Support from Progent?
To initiate Progent's remote support for St. Louis or to find out more about Progent's online support options, contact Progent at 888-412-5546 or send email to information@progent.com. If you have an urgent requirement for IT help, visit Immediate Emergency Support.
Additional Consulting Services Offered by Progent
Progent's core support services include technology integration, MS Exchange expertise, corporate security planning, desktop assistance, and Help Desk outsourcing services. Progent's Application Experts Team offers in-depth consulting expertise for specific business applications. Help offered by the Application Experts Team includes:
By providing a convenient centralized resource for network generalists and specialists, Progent can deliver timely, inexpensive, and thorough information technology solutions that meet the specific needs of companies in St. Louis or throughout the state of Missouri.
MS Live Communications Server delivers IM and Real Presence in a scalable, world-class solution featuring advanced protection, seamless compatibility with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security with this simple-to-manage, highly available IM platform. Effective deployments of LCS call for careful planning and thought before roll out. Progent's Microsoft-certified consultants can provide the skill needed to realize all the benefits of LCS across your whole organization.
Even if your business has a small network services staff and a modest technology budget, your information system can still have the same high reliability and responsiveness that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-qualified network professionals, the latest system management products for proactive monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your mission-critical network applications and hardware operating. Progent's 24x7 Network Management Services include round-the-clock system monitoring, server monitoring, and application monitoring to reduce support expenses, resolve trouble spots quickly, and prepare for issues before they impact system performance. Progent is experienced at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to perform comprehensive process management. Progent can help with Microsoft Operations Manager 2000 and Microsoft Operations Manager 2005 to offer small company networks enterprise-class reliability, security and capacity.
For custom program development, Progent can provide software design experts to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's fault tolerant support services for small business networks provides Microsoft and Cisco-qualified consulting experts who can help you implement clustered servers to create a robust network that incorporates essential technologies and processes for line-of-business environments. Progent’s fault-tolerant system consultants can show you how to create non-stop networks by designing and integrating the expanding suite of Microsoft Windows Cluster servers. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By showing you how to create your non-stop network based on Microsoft Windows Server 2003 Cluster, Progent’s consulting experts can help implement a network architecture with features such as high-availability Internet access, network load balancing, fault tolerant data center design, high-availability interoffice connectivity, high-reliability multi-site systems, and fail-safe disaster recovery.
Small to mid-sized businesses can now enjoy all the benefits of MOM and also have quick access to Progent’s Microsoft and Cisco qualified network support professionals. With Progent's economically priced IT service packages, mid-size organizations can select a simple MOM-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to offer small business networks enterprise-class availability, protection and productivity.
Progent has agency relationships with several of the communications industry's leading data/voice carriers and can provide your company the same communications services you can get by dealing direct. Progent can also help you to determine the service plans that make the most sense for your organization and can provide world-class consulting support to help you incorporate your data/voice services into a communications solution that maximizes the productivity of your IT network. Carriers whose connections are available by Progent include AT&T, Speakeasy, and NextWeb.
In addition to offering Microsoft Dynamics GP specialists, Progent can supply experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Best Software, and QuickBooks Pro by Intuit. Progent's consultants also can show you how to build and support a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.
For medium-size businesses who need IT consulting services, Progent can deliver an array of options such as local service, remote support, off-site Call Center, 24x7 support with remote network monitoring, temporary staffing, business relocation support, software development, and professional consulting. For medium-size companies in California or other areas covered by Progent's field engineers, Progent offers professional in-person support for solving technical issues rapidly and affordably.
Progent's Data Center engineers can show you how to identify high availability data centers that meet the specific requirements of your company. High availability Internet Data Centers are especially appealing to small companies due to of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to create an on-site data center with even a basic level of fault tolerance is too costly for the majority of small companies. Progent can show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and support services.
