Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most popular solutions for maintaining mobile access to email, scheduling, web-based programs, and other critical business information. Progent offers St. Paul, Minnesota businesses the services of BlackBerry-qualified professionals who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations of any size, effective integration and support of BlackBerry technology has become more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote support model, gives small businesses an economical solution for integrating BlackBerry technology seamlessly into their business information system.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can monitor and control BlackBerry devices across your business, define security policies that are right for your company, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and safely.

Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Exchange Server, Domino, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to ensure maximum data protection. BES Server also streamlines a broad selection of vital administrative jobs that span from smartphone configuration and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-qualified consultants can help you utilize BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user and group settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and manage BES Server's high-availability infrastructure using virtual servers
  • Deploy BlackBerry devices remotely
  • Set specialized management roles
  • Automatically track and analyze the overall health of your BlackBerry solution

Expert RIM BlackBerry Technical Support Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible by phone to deliver prompt assistance to businesses in the St. Paul area or throughout the state of Minnesota. Progent's seasoned online consulting team has helped IT organizations solve computer problems and reduce IT service costs in every state in the United States and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide online help for a broad selection of technologies related to BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can in addition help you to troubleshoot a broad array of problems concerning synchronization, handset detection, email consistency, web access, wireless connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a leader in providing countrywide online consulting services for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support expenses low and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs analysis, system architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, server hardware and storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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