Greater Twin Cities Metro Area Contact Information:

Boston Onsite IT Consulting
Progent locations in the Greater Twin Cities Metro Area

City Street Address Contact Information
Minneapolis, MN 100 South Fifth Street
Suite 1900
Minneapolis, Minnesota, 55402
Sales Phone: 331-251-1422

Link: Minneapolis Network Support Services

Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile access to email, calendars, web programs, and other critical business data. Progent offers St. Paul, Minnesota businesses the expertise of BlackBerry-qualified experts who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for organizations of any size, effective integration and support of BlackBerry technology has grown increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their information network.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.

BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs like calendars, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones have effortless access to Exchange messages as well as to IM-aware software via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-qualified consultants can assist you to design, deploy, and troubleshoot BlackBerry BES Server so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

Expert RIM BlackBerry Technical Support Available Online from Progent
Progent's certified BlackBerry engineers are available by phone to deliver prompt technical help to businesses in the St. Paul area or anywhere in the state of Minnesota. Progent's experienced remote technical support experts have helped IT organizations solve network issues and cut IT service expenses in every state in the country and built a large base of satisfied clients. (See Progent's client testimonials.)

Progent can provide remote assistance for a broad array of technologies associated with RIM BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to perform common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can also help your company to troubleshoot a wide range of issues concerning synchronization, device recognition, messaging reconciliation, web access, wireless connections, Instant Messaging, desktop software installation, and Desktop Redirector.

As a leader in providing countrywide online technical assistance for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support costs low and, by solving problems quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, implementing over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist you to define and implement appropriate security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, install access control lists, control Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Support from a RIM BlackBerry-Qualified Consultant
To ask Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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