Overview of Progent's Consulting Expertise for RIM BlackBerry Solutions
RIM BlackBerry Consulting and Support ExpertiseWireless connectivity to messages, address books, schedules, and web applications is a vital feature of information systems for companies of any size. RIM BlackBerry smartphones are among the most popular solutions for achieving location-independent connectivity. However the infrastructure required to support BlackBerry smartphones has become significantly more complex as the demand for non-stop operation and and air-tight security has increased. Progent's RIM qualified engineers specialize in providing small companies world-class network expertise and troubleshooting services that are affordable and effective.

Being a Microsoft Gold certified Partner with years of background working with MS Exchange Server, Progent's consultants can give you access to in-depth expertise for integrating RIM BlackBerry and Microsoft products by delivering services such as Exchange 2010 Server consulting and by offering complementary services such as Microsoft Lync Server 2010 integration and Microsoft Office Communications Server consulting to manage Instant Messaging and rich presence. Progent's MS SQL 2016 consultants and MS SQL 2014 consultants can configure and troubleshoot your SQL system to operate optimally with BES Server, and Progent's Microsoft Data Protection Manager experts can help you to design archiving and recovery processes to guard your data and minimize productivity loss in case of a breakdown of your messaging solution.

Progent also retains a large team of Cisco qualified CCIE network engineers who are available online to provide advanced support for architecting and troubleshooting your company's network so that it accommodates your BlackBerry system with enterprise levels of fault tolerance, expandability, protection, and maintainability. Cisco Certified Internetwork Experts are highly-qualified network professionals who are awarded this prestigious status only through intense testing by Cisco. CCIEs are able to handle the most complicated problems associated with network planning, configuration, troubleshooting, and support.

Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry wireless handsets, providing a single platform for handling key jobs such as smartphone deployment, upgrades, and deactivation while also providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange Server, Groupwise, or Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Help

BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in selecting degrees of security to match the special requirements of your network. Progent's BlackBerry certified engineers can assist your company to select advanced security features and activate them wirelessly. Examples of these wirelessly configurable security features are:

  • Disable a smartphone
  • Erase information from a missing or stolen smartphone
  • Disable Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry Enterprise Server also provides versatility in selecting mechanisms to prevent BlackBerry users from loading or executing unsafe or prohibited software. Progent can assist you to choose protective processes like:

  • List exactly what programs are allowed on the device
  • Block external applications from allocating persistent memory on the device
  • Select what resources third-party programs can access on the BlackBerry device
  • Limit the types of access third-party programs running on the BlackBerry smartphone can establish
  • Block all third-party applications from being loaded or executed on the device

Expert RIM BlackBerry Technical Services Available Online from Progent
Progent's certified BlackBerry engineers are accessible by phone to deliver prompt assistance to businesses in the St. Paul area or throughout the state of Minnesota. Progent's experienced online technical support experts have helped businesses solve computer issues and cut support costs in every state in the U.S. and established a large following of satisfied customers. (See Progent's client testimonials.)

Progent can provide online help for a broad selection of technologies related to BlackBerry software and devices including synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can also assist you to resolve a wide array of issues concerning synchronization, device recognition, messaging consistency, web access, wireless connections, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online support for small company networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs low and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, set up the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs assessment, system design, installation planning and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration approach and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, server hardware and storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to perform company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Expert
To get in touch with Progent about consulting support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.
















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