Minneapolis/St Paul, MN Metro Area Contact Information:

City Street Address Contact Information
Minneapolis, MN 100 South Fifth Street
Suite 1900
Minneapolis, Minnesota, 55402
Sales Phone: 612-444-2140

Link: Minneapolis Network Support Services
Saint Paul, MN 445 Minnesota Street
Suite 1500
St. Paul, Minnesota, 55101
Sales Phone: 651-333-4229

Link: Saint Paul Network Support Services

Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business data. Progent offers St. Paul, Minnesota companies the services of BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the complexity of small business networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for organizations of any size, successful deployment and support of BlackBerry technology has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations frequently resort to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products productively into their information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Consulting Services for BlackBerry BES Server
RIM's high-end platform for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Exchange Server, Domino, or Groupwise users to send and receive emails that stay encrypted during wireless transit to ensure optimum security. BES Server also simplifies a broad variety of key administrative jobs ranging from smartphone deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-qualified consultants can assist you to use BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control client settings with BlackBerry's extensive library of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to perform important procedures not supported by the less advanced BES Server Express. These tasks include:

  • Install and support BlackBerry's high-availability infrastructure using VMware
  • Install BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and analyze the health of your BlackBerry system

Progent's Online BlackBerry-Qualified Technical Support is Fast and Affordable
For businesses in St. Paul, Minnesota who require fast and affordable help from an authorized BlackBerry consultant, Progent delivers efficient online help from a veteran support team who have provided network solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer expert help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can also assist your business to resolve a broad array of issues concerning synchronization, handset detection, messaging reconciliation, web access, mobile connections, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online help for small office networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support costs at a minimum and, by solving issues quickly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to define and install appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.

Contact Progent to Get Help from a BlackBerry-Certified Expert
In order to get in touch with Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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