World-class Online Consulting Services for BlackBerry Environments
RIM BlackBerry Online Integration AssistanceSafe and reliable connectivity from smartphones to collaborative messaging systems like Exchange Server, Lotus, or Novell GroupWise has become a strategic requirement for businesses of any size who want to maximize productivity. Research in Motion's BlackBerry smartphones and the BlackBerry Enterprise Server (BES) are among the most popular solutions for building and managing wireless connectivity. However, supporting productive BlackBerry systems is increasingly challenging due to the advanced tools available to fulfill the demand for enterprise-class protection and fault tolerance. Progent's BlackBerry certified consultants are expert at delivering online consulting and support expertise for BlackBerry environments, lowering support costs and taking care of problems more quickly than is feasible via ordinary on-site consulting.

Progent maintains a seasoned team of remote engineers certified to maintain networks that incorporate technology from all popular vendors. (Refer to industry certifications of Progent's consultants.) Progent's Cisco-certified CCIE engineers can help your company to resolve complex issues with your network environment. Progent's Apple qualified experts can help you to integrate Macintosh computers with your mobile connectivity environment and can provide expertise with Apple iPhone integration and management. Progent's Linux engineers can offer assistance for supporting servers based on all leading versions of Linux including RedHat Linux, SUSE, Debian GNU/Linux, CentOS, Ubuntu, Mandriva Linux, PCLlinuxOS, fedora, and Gentoo. This range of support skills permits Progent to act as a one-stop source for consulting consulting needed in mixed-platform environments and avoids the blame game that small businesses often encounter when trying to find computer support.

Progent's IT security engineers have been awarded prestigious security certifications such as CISM and ISSAP. Progent's enterprise-class security experts can help you make smart choices in selecting from the many options available with configuring BlackBerry Enterprise Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security services for small businesses include two low-cost security vulnerability testing service packages that enable small businesses to receive an objective security assessment from a Progent security consultant to uncover potential risks in the security profile you present on both sides of your firewall.

BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for applications like calendars, address books, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange messages and to instant messaging-enabled software via Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified consultants can show you how to plan, deploy, and support BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

Expert BlackBerry Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver prompt technical help to businesses in the St. Paul area or throughout the state of Minnesota. Progent's seasoned online technical support team has helped businesses resolve computer issues and reduce IT service costs in every state in the United States and built a substantial base of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide remote assistance for a wide array of issues associated with RIM BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified service professionals can also assist your business to resolve a broad range of problems concerning synchronization, device recognition, messaging reconciliation, web access, mobile connections, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online consulting services for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs low and, by dealing with problems quickly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements assessment, system architecture, installation planning and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to determine which administration approach and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software versions, processors and storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Qualified Expert
In order to contact Progent about consulting assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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