Online Security Support and Vulnerability Testing for St. Paul Small Office Information Networks
For fast help with network security problems, small companies in St. Paul, MN, have access to expert expertise online by contacting Progent's security engineers. Progent's online service staff is ready on a 24x7 basis to provide fast and low-cost help with security emergencies that are impacting the productivity of your network. Progent's security engineers are certified to provide help for systems based on Microsoft Windows, Linux, Apple Mac, Sun Solaris, and popular derivatives of UNIX. Progent's wide array of consulting services encompasses firewall technology, email systems, protected system architecture, and information recovery. Progent's support team has earned the industry's most advanced security certifications including Certified Information Security Manager (CISM) and ISSAP.
Progent offers online security assistance on a per-minute basis with no minimum times and without extra fees for setup or after hours service. By charging by the minute and by delivering world-class support, Progent's pricing model keeps expenses under control and eliminates situations where simple solutions result in major charges.
Our System Has Been Hacked: What Do We Do?
If your business is now experiencing a security emergency, go to Progent's Urgent Remote Computer Support to learn how to receive fast help.
For organizations who have prepared in advance for being hacked, the step-by-step incident handling model promoted by Global Information Assurance Certification is Progent's recommended method of handling a major security attack.
Overview of Security Services
Coordinating network protection and staying ready for restoring vital information and systems following a security breach demands a continual effort involving a variety of technologies and processes. Progent's certified professionals can support your organization at all levels in your efforts to protect your information system, from security audits to designing a complete security plan. Key technologies covered by Progent's experts include Security Planning and Prevention, Information Recovery and Security Failure Analysis, and Managed Protection from E-mail-Borne Spam and Viruses.
Planning and Building Secure Environments
Every business ought to have a thoroughly considered security plan that includes both preventive and responsive elements. The proactive plan is a set of precautions that works to reduce security holes. The post-attack plan defines activities to assist IT personnel to evaluate the losses resulting from an attack, remediate the damage, record the event, and revive network activity as soon as feasible. Progent can advise you how to incorporate protection into your business processes. Progent can configure auditing software, create and build a safe IT infrastructure, and propose processes and policies to enhance the protection of your network. Progent's security professionals are ready to assist you to configure a firewall, deploy safe online and mobile connectivity to email and data, and install an efficient VPN.
If you are looking for an affordable option for outsourcing your security management, Progent's 24x7 Network Support Packages feature non-stop online server monitoring and fast resolution of emergencies.
Data Recovery and Security Forensics
Progent offers expertise in restoring networks and devices that have been hacked, are in question, or have stopped working as a result of a security breakdown. Progent can show you how to determine the damage caused by the assault, return your company to normal business operations, and retrieve information lost owing to the breach. Progent's security engineers can also perform a thorough forensic analysis by examining event logs and utilizing a variety of advanced assessment techniques. Progent's experience with security problems reduces your downtime and permits Progent to suggest effective measures to prevent or mitigate new attacks.
Backup and Recovery Solutions Based on Data Protection Manager (DPM)
Microsoft DPM is a revolutionary backup and recovery product utilizing fast disk systems to improve reliability, speed, and ease of administration. Progent's certified Data Protection Manager support professionals can assist your company to develop a practical business continuity plan, design an affordable high-availability IT architecture, configure a Microsoft DPM-based backup and recovery solution, thoroughly test your system, educate your administrative staff or regular service providers how to maintain Microsoft Data Protection Manager, or handle extensive information technology outsourcing services such as remote hosting of Data Protection Manager servers in Progent's data center. For more information, see System Center Data Protection Manager Expertise.
Managed Spam and Virus Blocking
Progent has partnered with Postini to offer small and midsize businesses E-Mail Guard, an outsourced service that stops spam and e-mail attacks before they are able to penetrate your network firewall. Learn additional details concerning E-Mail Guard Managed Spam and Virus Filtering.
Specialized Security Services Available from Progent
Progent's certified consultants offer unique consulting support in vital areas of computer security such as:
Security Vulnerability Audits and Security Compliance Assessment
Progent provides experience with security auditing software such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic network tests to uncover potential security gaps. Progent has broad skills with these and similar tools and can help your company to understand audit results and respond appropriately. Progent's security consultants also can perform web software testing and can perform expert evaluation of enterprise-wide security to determine your organization's compliance with important global security specifications such as FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security covering fixed wireless equipment plus portable handsets. Find out more information about Progent's Vulnerability Audits and Security Compliance Testing.
Managing Microsoft Internet Security and Acceleration (ISA) Server MS ISA Server 2006 offers policy-based protection, improved performance, and simple administration of complex networks by providing both a firewall and a Web acceleration mechanism integrated with Microsoft's Windows Server operating system. The ISA Server firewall provides extensive data filtering, control of access policy, and traffic routing. The Web cache improves network performance by storing frequently accessed Web content.
Progent's MS ISA Server support service provides small and midsize companies assistance from certified engineers who know how to design and deploy a solution that supports your protection requirements without restricting system productivity.
Cisco PIX Firewall and ASA Firewall Help
Progent can offer the services of a Cisco Certified Internetwork Expert (CCIE) or Cisco CCNP expert to show you how to choose, deploy, and support Cisco PIX Firewalls and ASA Firewalls. Learn additional information about Cisco PIX and ASA Firewall Expertise.
Cisco Protection, VPN and Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver world-class technical expertise for Cisco's complete family of security and Virtual Private Network (VPN) solutions such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, and Catalyst switches. Find out more details concerning Cisco Security, VPN and Aironet Wireless Expertise.
Other Firewall and Virtual Private Network (VPN) Solutions
In addition to supporting a broad range of protection technologies available from Microsoft and Cisco Systems, Progent offers small companies top-level engineering services for technologies from other popular firewall and Virtual Private Network suppliers including:
Unannounced Intrusion Checking Consulting
Unannounced intrusion checking is a vital method for allowing organizations to find out how vulnerable their information systems are to potential threats by showing how thoroughly network security processes and mechanisms stand up to authorized but unpublicized penetration efforts instigated by seasoned security engineers using advanced hacking techniques. Learn additional details concerning Progent's Penetration Testing Services.
CISM Security Consulting Expertise
Certified Information Security Manager identifies the core skills and international benchmarks of service that IT security professionals are required to achieve. It provides business management the assurance that consultants who have been awarded their accreditation possess the background and skill to provide efficient security management and consulting support. Progent can offer a CISM-certified consultant to assist your enterprise in critical security disciplines including information security governance, risk assessment, information protection program control, and incident response support.
CISSP Security Consulting Services
Progent's CISSP experts are security engineers who have earned CISSP accreditation through verified experience, rigorous study, and exhaustive examination. CISSP qualification recognizes expertise in an international standard for IT security. ANSI has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included within CISSP include security management procedures, security design and test systems, access permission systems, software development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.
Information Systems Security Architecture Professionals Engineering Services for Protected Network Architecture
Progent's ISSAP certified security experts are experts who have been awarded ISSAP certification as a result of thorough examination and extensive hands-on work with information security architecture. ISSAP consultants have acquired in-depth knowledge of access management systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
CISA Support Expertise
The CISA accreditation is a prestigious qualification that signifies mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass a comprehensive test given by the ISACA international professional association. Progent can provide the services of a CISA-qualified security audit professional able to assist businesses in the areas of information systems audit process, IT enforcement, network assets and infrastructure planned useful life, information technology service delivery, protecting data assets, and disaster recovery planning.
GIAC Support Services
Global Information Assurance Certification was established in 1999 to validate the skill of network security experts. GIAC's goal is to verify that an accredited security consultant has the skills necessary to provide services in important categories of network, data, and application software security. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent offers the help of certified consultants for all of the network security capabilities covered under GIAC accreditation topics including auditing networks, incident response, traffic analysis, and web application security.
Contact Progent for Computer Security Help
If your organization is located in St. Paul or anywhere in the state of Minnesota and you need security support services, call Progent at 800-993-9400 or email security-help@progent.com.
E-Mail Guard is Progent's affordable anti-spam and antivirus service that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other types of email-borne attacks on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed anti-spam and virus defense services that defuse email attacks before they are able to breech the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail application, irrespective of server platform, hardware type, or data center location.
Microsoft Expert Exchange 2003 Computer Consultants Support
Progent's certified engineers provide technical support and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting expertise for Microsoft Exchange Server include planning, installation, project management, local and remote technical support, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2003. Progent’s consulting team can help you design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft Windows 2000 Server, SQL Server, Microsoft ISA Server 20066, Biztalk Server, Microsoft Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Microsoft Application Center, SharePoint Server, SharePoint Services, Microsoft Virtual Server 2005, Project Server, and Operations Manager 2007 and MOM 2005.
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan in case of an IT system catastrophe. Progent can help you develop a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system architecture that takes into account reliability issues involving a broad array of network technologies and processes.
Progent’s professionals provide experience in multiple disciplines relevant to mobile connectivity including network topology, wireless data synchronization, wireless protection, wireless email, Windows Mobile 2003. PDA integration, RIM Blackberry, and mobile software programming. Progent's Microsoft certified consultants can save your organization work and expense by using their wireless experience to show you how to choose and integrate wireless connectivity solutions that fit the needs of your company. Progent can also tune your IT infrastructure so that wireless data devices perform better.
Progent’s Microsoft certified consultants provide small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical software rapidly and automatically to specified users, lower software costs and stay compliant by understanding patterns of usage, enhance Windows protection by improving your awareness of vulnerability and by installing targeted updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently exploiting the administrative capabilities built into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and asset tracking management including software and appliance inventory.
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by offering help services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business goals.
If you are producing UNIX or Linux software in an environment that has MS Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that frees you to focus on your field of high-value expertise while avoiding the continual hassle of managing your business network. By using automated network monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an affordable solution for supporting an information system that features high reliability, security, and efficiency. Progent's Linux developer assistance services include comprehensive information technology outsourcing, virtual server infrastructure, online and on-sitesupport and troubleshooting, network monitoring, and help desk call center services.
Progent's Microsoft-certified support staff offers computer help and IT expertise for Microsoft Operations Manager and for the growing line of Application Management Packs that extend the benefits of MOM to a wide range of business-critical applications. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to give small information networks ultra-high availability, protection and speed. Progent can show you how to take full advantage of Microsoft Operations Manager by performing needs assessment, deployment, configuration, customization, troubleshooting, Help Desk support, security consulting, and administration. With more than five years of experience working with the NetIQ technology upon which Microsoft Operations Manager is based, Progent's network consulting professionals can offer small businesses world-class expertise with MOM.
Progent’s Technical Response Center offers nationwide remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-certified service professionals provide phone support and online secure network access to troubleshoot and resolve technical problems quickly and economically. The breadth of technical expertise available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to appropriate specialists as required.
Progent has agency relationships with some of the industry's leading data/voice carriers and can offer your company the same data/voice services you can purchase by buying direct. Progent can also show you how to identify the service packages that make the best sense for your business and can deliver professional consulting support to help you incorporate your data/voice services into a communications solution that optimizes the productivity of your IT network. Carriers whose services are available through Progent include AT&T, Speakeasy, and New Edge Networks.
For custom application creation, Progent can provide software design experts to produce business software in areas such as eCommerce, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Microsoft Windows Server Update Services allows network managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT personnel can completely and effortlessly manage the installation of updates that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up user's computers, establishing the Group Policy parameters, and making sure your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your network environment.