Low-cost Network Support from Microsoft and Cisco Qualified Professionals for Companies in St Petersburg, FL
By offering world-class know-how whenever you need it, providing in-depth expertise for critical business applications, providing innovative services like virtual server hosting, invoicing only for help you receive, and charging no sign-up fees or retainers for standard services, Progent helps your company to increase the competitive value of your It network and cut support costs. Progent recognizes that network security, dependability, and efficiency are just as critical to small businesses as to large enterprises but that small organizations lack the economy of scale to spend aggressively in information technology and in-house service staffs. Progent's fundamental competitive advantage is that no network consulting firm can match Progent's ability to deliver the network support expertise your company needs when you need it and at a cost you can afford.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to add to the subject matter expertise of your in-house network service personnel. This can reduce expenses and minimize technical risks for big IT initiatives such as software development, business continuity preparedness, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also provide the services of certified consultants to help your business to design and implement a sensible cloud strategy.

Core Practice Areas Serviced by Progent for Office Networks in St Petersburg, Florida
Progent offers the services of accredited experts for all aspects of business network technology found in small and midsize companies. Products and technologies supported by Progent's consultants include:

Support Delivery Alternatives for St Petersburg, Florida Businesses
Progent has a selection of alternatives for providing small businesses with cost-effective IT services for troubleshooting, consulting, hosting, and network management outsourcing. Progent's model for delivering IT support services is built on the Help Desk Call Center structure familiar to larger IT support organizations. Progent's Helpdesk Support Model ensures rapid support, thorough activity records, reliable follow-up, and tight expense monitoring across a range of IT support delivery modes that include online troubleshooting, on-premises help, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center offers emergency and scheduled online assistance for Microsoft Windows, Linux, Apple, and Cisco-based systems in the United States and worldwide. Progent's certified support experts can assist customers to analyze and repair network issues without the expense or delay of on-premises support calls. The background of Progent's IT consultants makes it possible to handle most IT issues quickly. For the most challenging issues, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a streamlined, web-based signup process for new customers to address urgent network problems and Progent bills per minute with no startup charges or time minimums, so you pay only for the help you get. Specialists you can access online include Cisco-qualified CCIEs, Microsoft-qualified MCSEs, and CISM-certified security engineers. Learn additional information about Progent's remote computer support services.

  • On-site Support
    Progent offers on-site technical support for signed-up clients in larger cities in the U.S. Progent's onsite service personnel can work in tandem with Progent's online service experts to deliver small companies the ideal combination: in-person support professionals when you need them as well as the remote expertise of Progent's worldwide team of network consultants, security professionals, and business software developers. The response time for in-person service calls is typically under one business day. Progent requires no sign-up or retainer fee for registering as a Progent customer for on-premises support. Find out more concerning how and why to register for Progent's in-person network support services.

  • Phone Support
    Progent's Help Desk Call Center Services are designed for small and midsize businesses who need prompt and dependable access to an online Help Desk with effective telephone support, remote troubleshooting capability, and sufficient technical strength for all needed escalation. Because small and midsize companies typically are constrained by tight IT budgets and can provide scant executive attention for dealing with network support tasks, Progent's Help Desk Call Center Outsourcing Services can be the most efficient way to ensure that business computer networks stay up and running. Learn more details concerning Progent's Help Desk services.

  • IT Consulting Expertise
    Progent provides small and midsize businesses affordable availability of enterprise-class consultants who can provide assistance with critical products and technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, network security consulting, high availability it system design, virtualization solutions, plus configuration, programming and training for business programs including financials, operations, business analytics, sales automation, and office productivity packages. Progent can provide assistance with one-time projects such as office relocations and major system upgrades, extended initiatives such as business information software programming and support, relational database application programming and administration services, and web development, continuing services including Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for IT infrastructure monitoring and network administration, or urgent response like data restoration and virus cleanup.

  • Application Hosting
    Progent offers hosting for mission-critical applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small and midsize businesses with greater degrees of availability, protection, and recoverability than is possible using the class of in-house data center that is realistically affordable for most small organizations. Because Progent utilizes the same data centers that host the gear of some of the world's biggest information technology organizations, Progent can save you the cost of building and managing the infrastructure required for enterprise-class environmental control, electrical backup, and redundant Internet access. For managed application servers, Progent can also ensure that patches and service packs remain updated, protection and efficiency is constantly tracked, and systems and data files are regularly archived and available for complete and prompt restoration. Learn more concerning Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides full hosting for the entirety of a small company's servers in a setting that not only provides the top degree of availability and extensibility but that is in addition simple for clients to migrate to another service provider or to bring internally whenever your circumstance warrants it. Progent's Private Cloud hosting is built around tested virtualization technologies that permit companies with mixed environments to save significantly on the expense of hardware, system support, and network administration while getting world-class dependability and an unparalleled level of vendor flexibility. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered package, can support the mixed- platform and non- standardized environments common with smaller companies, and keeps control of the software licenses in the customer's hands so that migrating to a different virtual system is quick, safe, and inexpensive. This avoids becoming a captive to a specific hosting service while still providing all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent can provide expert online support services to help companies of any size integrate their networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that combine local resources as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.

Why Progent Offers the Smart Alternative for St Petersburg, Florida Small Businesses
Progent's staff size, breadth of technical skill, and familiarity with corporate IT consulting allow small and midsize companies to avoid the pitfalls related to over reliance on small service organizations or independent consultants.

Teaming with Progent's Experts enables your company to:

  • Prevent Excessive Reliance on Individual Consultants
    For IT services, small businesses sometimes rely heavily on independent consultants. Although individual service engineers carry lower expenses than more substantial IT service firms and can typically bill apparently lower rates, individuals are frequently spread too thin to respond rapidly to urgent network problems. If a freelance engineer is busy with different client, sick, on travelling, or in class, the absence of replacement staff may force your company to wait for assistance during an emergency. As your small business expands, network downtime or problems with line-of-business applications become more expensive. The money you believed you were conserving on a freelancer can evaporate fast because of lost productivity. In addition, when independent engineers encounter new problems, the unavailability of a big consulting team to depend on for assistance forces them to learn with the meter running while your business winds up footing the costs for their continuing education.

  • Gain Access to Certified Professionals in Complex Network Issues
    Many smaller support organizations or independent engineers who concentrate on small company network consulting may excel at delivering routine solutions but don't have the background to deal cost-effectively with complicated IT infrastructures with mixed operating systems, multiple offices, VoIP systems, mobile workforces, interconnected financial and analytical software, data-driven web sites, and custom line-of-business applications. Progent's experience with global companies and Progent's extensive staff of specialists can be valuable to your business because big-company environments are characteristically complex, integration problems require in-depth understanding of in numerous technical areas, and reaching an acceptable level of robustness, availability, and security requires enterprise-proven processes.

  • Create a Firm Basis for Seamless Growth
    Small businesses often start with a network cobbled together on a shoestring budget. Lacking a solid basis, a sequence of ad hoc fixes commonly get thrown onto of a marginal foundation. As a company evolves, stability and scalability problems can obstruct the productivity of the business. Such environments require proper evaluation, intelligent strategic analysis, and in-depth expertise to upgrade to a network environment that will act as the solid basis to meet critical business needs and ease future growth.

  • Work with Solution Finders, Not Product Vendors
    Smaller businesses require guidance and education to navigate through an ever more complicated maze of IT options available for enabling business growth and enhancing productivity. Businesses do not need an IT consultant or service firm that tries to sell them a product. Progent eliminates conflicts of interest by not selling any products. Progent provides services and expertise only. This allows Progent to align technical support services with the real needs of clients. Mixing network consulting and product reselling can result in a situation where the proposed solution is based on a preselected vendor instead of being driven by the true needs of a small business.

How to Contact Progent
If your St Petersburg, Florida company needs to get in touch with Progent for network outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Fast Online Network Assistance
For fast online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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