Professional Remote Service for Stamford, Connecticut Computer Networks from Microsoft Certified Consultants
Small businesses have traditionally been overlooked by large IT support organizations. Some small companies allow themselves to become excessively dependent on freelance engineers or small support organizations who don't have the size or broad knowledge to respond promptly or efficiently to network crises. Still other small businesses resort to mass-market support firms that employ technicians taught to provide by-the-numbers fixes for common problems but who do not have the background and versatility to handle the variety of environments and lack of standardization that characterizes small company IT systems.

Progent's time-tested approach to providing low-cost and effective technical service to small businesses has made Progent one of the most respected Microsoft Gold network service firms in the industry. Progent has delivered online help to businesses in every state in the U.S. and offers in-person help in almost all zip codes.

For medium-size and enterprise businesses, Progent offers co-sourcing and project management support to reinforce the technical skills of your in-house IT service team. Co-sourcing can save money and help meet schedules for big IT initiatives such as application programming, disaster recover/business continuity planning, network security evaluations, office consolidations, or technology migrations.

Progent can also provide access to certified experts to assist your business to design and execute a sensible cloud computing strategy.

Core Technical Areas Serviced by Progent for Stamford, Connecticut Business Networks
As a Microsoft Gold Certified Partner IT service firm that maintains a large team of Cisco qualified CCIE networking consultants and Apple certified engineers, Progent provides urgent troubleshooting and low-cost online consulting to Stamford, CT small businesses for a broad array of computer technologies such as:

Support Delivery Alternatives for Stamford, Connecticut Companies
Progent has a variety of alternatives for providing small and midsize businesses with affordable computer services for troubleshooting, consulting, hosting, and IT management. Progent's model for providing computer support services is based on the Help Desk Call Center operational structure common to big IT support groups. Progent's Help Desk Support Mechanism ensures rapid response, thorough service documentation, dependable follow-up, and tight cost control across an array of IT support delivery modes that include online repairs, onsite support, top-level consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center offers urgent and routine online support for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned service experts can help customers to troubleshoot and fix network issues without the expense or delay of in-person support calls. The experience of Progent's network engineers allows them to resolve most network issues rapidly. For the toughest problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-based registration process for first-time customers to accommodate urgent situations and Progent bills by the minute with zero startup fees or time minimums, so you are invoiced only for the help you receive. Experts you can access online include Cisco-qualified CCIEs, Microsoft-certified MCSEs, and CISSP-certified security engineers. Find out additional details concerning Progent's online computer support expertise.

  • On-site Service
    Progent offers onsite computer assistance for signed-up clients in larger cities in the U.S. Progent's onsite support personnel can operate in tandem with Progent's online support engineers to deliver small and midsize businesses the ideal combination: on-premises support technicians when you require them as well as the on-line expertise of Progent's worldwide team of IT engineers, security professionals, and business application programmers. The wait time for on-site service calls is usually under 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises service. Find out more about how and why to register for Progent's onsite network service.

  • Help Desk Call Center
    Progent's Help Desk Outsourcing Services are intended for small and midsize businesses who require fast and reliable access to a professional Contact Center with effective phone support, online repair tools, and sufficient technical depth for all needed escalation. Because smaller companies usually are constrained by limited IT funds and can spare scant management attention for dealing with IT support, Progent's Helpdesk Services can be the most efficient way to ensure that business information systems are always up and running. Learn more details concerning Progent's Contact Center outsourcing services.

  • IT Consulting Services
    Progent provides small companies budget-friendly access to world-class consultants who can provide assistance with vital products and technologies such as Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network protection engineering, fault tolerant it system design, server virtualization strategies, plus configuration, programming and training for business applications including accounting, ERP, business analytics, sales automation, and office productivity software. Progent can help with short-term projects including office relocations and major software migrations, longer term initiatives such as management analytics application development and customization, database application programming and DBA support, and web design, continuing services including network monitoring and network administration, or emergency services like data restoration and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for key applications like Exchange Server and SQL Server in order to provide small companies with greater degrees of reliability, security, and recoverability than is possible with the class of on-site data center that is achievable for most small and midsize businesses. Because Progent utilizes the same data centers that support the gear of some of the planet's biggest IT companies, Progent can eliminate the expense of building and managing the infrastructure needed for enterprise-class cooling, power failover, and uninterruptible Internet access. For managed applications, Progent can also see to it that upgrades and revisions remain updated, protection and performance is continually tracked, and systems and data files are consistently backed up and ready for full and rapid recovery. Learn more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small organization's production servers in an environment that not only delivers the top degree of dependability and expandability but that is also simple for customers to migrate to another service firm or to move in-house if your situation warrants it. Progent's Private Cloud hosting is based on proven virtualization techniques that permit businesses with mixed networks to save dramatically on the expense of capital equipment, system support, and IT management while achieving world-class availability and an unparalleled level of vendor flexibility. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally managed solution, can support the multi- OS and non- standardized environments common with small businesses, and retains ownership of the licenses in the client's possession so that migrating to a different virtualized system is quick, reliable, and affordable. This eliminates ending up a captive to a single hosting provider while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent offers advanced remote support to help businesses of all sizes connect their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that utilize physical resources as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background providing high-level consulting services remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.

Why Progent Offers the Right Choice for Stamford, Connecticut Small Businesses
Progent's staff size, scope of technical expertise, and familiarity with corporate IT support enable small companies to avoid the problems related to over dependence on small service firms or individual engineers.

Teaming with Progent allows your small business to:

  • Prevent Excessive Dependence on Freelance Consultants
    For network services, smaller companies sometimes depend heavily on freelance consultants. Though individual support providers carry lower expenses than more substantial support organizations and can afford to charge nominally lower fees, they are often too overworked to respond quickly to critical problems. If an independent engineer is occupied with another client, ill, on vacation, or in training, the lack of replacement staff may force your company to wait for help in case of an emergency. The more your company expands, system downtime or problems with critical programs become more costly. The money you believed you were saving on an independent consultant can disappear fast because of lower output. Also, when freelance consultants confront new problems, the lack of a big engineering group to rely on for advice forces them to learn with the meter running while your company winds up footing the costs for their ongoing education.

  • Gain Access to Expertise in Complex Information Technology Issues
    The majority of small service organizations or independent engineers who concentrate on small company IT consulting may excel at delivering routine solutions but lack the seasoning to deal cost-effectively with complicated network configurations that have a variety of operating systems, many locations, VoIP systems, remote workers, interconnected financial and operational applications, eCommerce, and custom line-of-business applications. Progent's background with worldwide enterprises and Progent's extensive staff of experts can be valuable to your company because big-company networks are by nature complicated, support problems require thorough understanding of in numerous technical disciplines, and reaching a high degree of stability, availability, and security calls for industry-tested leading practices.

  • Create a Firm Foundation for Growth
    Small companies typically begin with an IT system implemented on a tight budget. Lacking a strong basis, a series of improvised fixes often get tossed on top of a marginal foundation. As a company grows, reliability and expandability problems can undermine the success of the organization. Such networks require thorough evaluation, intelligent strategic planning, and in-depth experience to migrate to a network environment that will provide the solid basis to handle critical business requirements and support future growth.

  • Work with Solution Consultants, Not Resellers
    Smaller businesses need direction and insight to work through an increasingly complex array of technology options offered for accelerating growth and improving productivity. They do not need an IT engineer or service firm that attempts to sell them products. Progent eliminates conflicted motives by not reselling hardware and software. Progent offers consulting and services exclusively. This allows Progent to align technical support with the real needs of customers. Mixing network support and product reselling can result in a conflict where the recommended solution is based on a predetermined technology rather than being driven by the true requirements of a small business.

How to Contact Progent
In case your Stamford, Connecticut business wants to contact Progent for network outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Support
For immediate online support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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