Affordable Network Support from Microsoft Certified Consultants for Businesses in Sunnyvale, CA
By delivering professional know-how whenever you need it, making available in-depth knowledge for critical applications, providing innovative services such as virtual data center hosting, billing solely for services you receive, and requiring no sign-up or retainer fees for standard services, Progent allows your company to maximize the competitive value of your It network and reduce service costs. Progent understands that network protection, dependability, and performance are as critical to small companies as to large enterprises but that small organizations lack the leverage to invest aggressively in computer networks and internal service staffs. Progent's fundamental competitive advantage is that no IT consulting firm can match Progent's ability to provide the network support expertise your business needs whenever you need it and at a cost you can justify.

For medium-size and enterprise companies, Progent offers co-sourcing services to reinforce the subject matter expertise of your internal network support staff. This can reduce expenses and minimize technical risks for major IT initiatives like application programming, disaster recovery planning and testing, security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition provide access to certified consultants to help your company to design and implement your cloud strategy.

Main Technologies Supported by Progent for Sunnyvale, California Office Networks
As a Microsoft Gold Certified Partner IT service company with a large team of Cisco certified CCIE network consultants and Apple accredited consultants, Progent provides urgent troubleshooting and low-cost online consulting to Sunnyvale, CA businesses for a wide range of information technologies such as:

Service Delivery Alternatives for Sunnyvale, California Businesses
Progent has a selection of alternatives for providing small companies with cost-effective IT services for technical support, system architecture, hosting services, and network management. Progent's model for providing IT support services is based on the Call Center structure common to larger IT groups. Progent's Helpdesk Support Mechanism promotes rapid support, thorough service documentation, consistent follow-through, and tight cost control across an array of network service delivery options that include remote troubleshooting, onsite help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's certified support experts can help clients to analyze and repair hardware and software issues without the cost or delay of in-person support visits. The background of Progent's network engineers allows them to resolve most network issues quickly. For the toughest problems, Progent's depth of knowledge allows the support team to escalate support calls to advanced specialists. Progent provides a convenient, web-based registration process for new clients to accommodate urgent situations and Progent bills by the minute with zero sign-up charges or minimums, so you pay only for the support you receive. Experts available remotely include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security professionals. Find out more information about Progent's remote network troubleshooting services.

  • Onsite Support
    Progent provides onsite computer support for signed-up customers in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in tandem with Progent's online service engineers to give small businesses the optimal solution: onsite support technicians when you require them plus the on-line expertise of Progent's seasoned staff of network engineers, security specialists, and business application programmers. The wait time for on-site support calls is usually under one business day. There is no start-up or retainer charge for becoming a Progent client for onsite support. Find out more details about how and why to register for Progent's in-person network support services.

  • Phone Support
    Progent's Contact Center Outsourcing Services are designed for small and midsize businesses who need prompt and reliable access to a professional Helpdesk with efficient telephone support, remote troubleshooting tools, and enough technical strength for all needed escalation. Because small and midsize companies usually have limited IT funds and can spare scant management bandwidth for handling network support, Progent's Contact Center Outsourcing Services could be the most cost-effective way to make sure that business computer systems stay up and running. Read more details about Progent's Help Desk outsourcing services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses budget-friendly access to enterprise-class consultants who can provide assistance with critical products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, company-wide network security consulting, fault tolerant it system design, virtualization strategies, plus integration, programming and support for business programs including accounting, ERP and MRP, reporting, CRM, and productivity suites. Progent can help with one-time projects including office moves and major system migrations, longer term projects such as business analytics software development and customization, relational database application programming and administration support, and web design, on-going support including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and system management, or emergency response like disaster recovery and malware removal.

  • Application Hosting
    Progent offers hosting for vital applications such as Exchange Server and MS SQL in order to provide small businesses with greater levels of availability, security, and performance than is feasible with the class of internal data center that is realistically affordable for the majority of small businesses. Because Progent uses the same facilities that support the equipment of many of the planet's largest IT companies, Progent can save you the investment in building and managing the systems needed for world-class cooling, power failover, and redundant Internet access. For managed application servers, Progent can also see to it that upgrades and service packs remain updated, protection and efficiency is continually monitored, and systems are regularly backed up and ready for full and prompt restoration. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for all of a small organization's production servers in an environment that not only provides the highest degree of availability and scalability but that is also convenient for customers to transfer to a different support provider or to move internally whenever your business situation warrants it. Progent's Private Cloud hosting is built around tested virtual server techniques that allow businesses with multi-vendor environments to save dramatically on the costs of hardware, infrastructure support, and network management while achieving world-class reliability and an unprecedented degree of vendor alternatives. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally managed package, can support the mixed- OS and non- standardized networks typical of smaller businesses, and retains ownership of the software in the customer's possession so that migrating to a new virtualized system is fast, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting service while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online support to help businesses of any size integrate their information networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

Why Progent Offers the Right Alternative for Sunnyvale, California Businesses
Progent's size, depth of technical skill, and familiarity with enterprise network consulting enable small and midsize businesses to sidestep the problems related to over reliance on thinly staffed service organizations or individual engineers.

Teaming with Progent's Experts enables your business to:

  • Prevent Over Reliance on Individual Support Consultants
    For network services, smaller companies often rely excessively on individual consultants. Though individual support engineers carry lower expenses than more substantial IT service organizations and can afford to bill apparently smaller fees, individuals are often too busy to respond quickly to urgent problems. If an independent consultant is occupied with different customer, ill, on vacation, or in training, the absence of replacement staff may require your business to go without assistance during an emergency. As your company grows, system downtime or problems with line-of-business programs become more expensive. The money you thought you were conserving on a freelancer can be eaten up quickly due to lower productivity. Also, when independent engineers confront unfamiliar technologies, the unavailability of a large consulting group to fall back on for advice forces them to train on the job while your company winds up footing the bill for their ongoing education.

  • Gain Access to Expertise in Advanced IT Solutions
    Many smaller support firms or freelance engineers who concentrate on small business network support are capable of providing routine solutions but don't have the experience to deal cost-effectively with complex IT configurations with a variety of operating systems, multiple offices, Voice over IP systems, remote workforces, interconnected accounting and operational software, eCommerce, and specialized business applications. Progent's experience with worldwide companies and Progent's large team of experts can be valuable to your company because big-company environments are by nature complicated, support issues require in-depth understanding of in many technical areas, and reaching an acceptable degree of robustness, reliability, and protection calls for enterprise-tested leading practices.

  • Build a Solid Foundation for Growth
    Small companies typically start with a network implemented on a shoestring budget. Without a proper basis, a sequence of improvised fixes often get piled onto of a tenuous foundation. As a business evolves, stability and expandability problems can undermine the success of the business. Such networks require thorough evaluation, intelligent strategic analysis, and in-depth expertise to migrate to an IT infrastructure that can act as the solid foundation to handle current business needs and support downstream expansion.

  • Team with Solution Providers, Not Resellers
    Small companies need guidance and insight to navigate through an ever more complex array of technology options offered for accelerating growth and improving productivity. Businesses do not need a network consultant or service firm that tries to sell them a product. Progent eliminates conflicted motives by not reselling hardware and software. Progent offers consulting and services exclusively. This allows Progent to align consulting services with the real needs of clients. Combining IT consulting and product reselling can lead to a conflict where the recommended solution is based on a predetermined technology instead of being driven by the actual requirements of a client.

Get in Touch with Progent
If your Sunnyvale, California business wants to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, phone 800-993-9400 or see Contact Progent.

Fast Remote Network Support
For fast online help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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