Affordable Network Support from Microsoft Certified Consultants for Businesses in Sunnyvale, CA
By delivering professional know-how whenever you need it, making available in-depth knowledge for critical applications, providing innovative services such as virtual data center hosting, billing solely for services you receive, and requiring no sign-up or retainer fees for standard services, Progent allows your company to maximize the competitive value of your It network and reduce service costs. Progent understands that network protection, dependability, and performance are as critical to small companies as to large enterprises but that small organizations lack the leverage to invest aggressively in computer networks and internal service staffs. Progent's fundamental competitive advantage is that no IT consulting firm can match Progent's ability to provide the network support expertise your business needs whenever you need it and at a cost you can justify.

For medium-size and enterprise companies, Progent offers co-sourcing services to reinforce the subject matter expertise of your internal network support staff. This can reduce expenses and minimize technical risks for major IT initiatives like application programming, disaster recovery planning and testing, security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition provide access to certified consultants to help your company to design and implement your cloud strategy.

Main Technologies Supported by Progent for Sunnyvale, California Office Networks
As a Microsoft Gold Certified Partner IT service company with a large team of Cisco certified CCIE network consultants and Apple accredited consultants, Progent provides urgent troubleshooting and low-cost online consulting to Sunnyvale, CA businesses for a wide range of information technologies such as:

Service Delivery Alternatives for Sunnyvale, California Businesses
Progent has a selection of alternatives for providing small companies with cost-effective IT services for technical support, system architecture, hosting services, and network management. Progent's model for providing IT support services is based on the Call Center structure common to larger IT groups. Progent's Helpdesk Support Mechanism promotes rapid support, thorough service documentation, consistent follow-through, and tight cost control across an array of network service delivery options that include remote troubleshooting, onsite help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's certified support experts can help clients to analyze and repair hardware and software issues without the cost or delay of in-person support visits. The background of Progent's network engineers allows them to resolve most network issues quickly. For the toughest problems, Progent's depth of knowledge allows the support team to escalate support calls to advanced specialists. Progent provides a convenient, web-based registration process for new clients to accommodate urgent situations and Progent bills by the minute with zero sign-up charges or minimums, so you pay only for the support you receive. Experts available remotely include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security professionals. Find out more information about Progent's remote network troubleshooting services.

  • Onsite Support
    Progent provides onsite computer support for signed-up customers in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in tandem with Progent's online service engineers to give small businesses the optimal solution: onsite support technicians when you require them plus the on-line expertise of Progent's seasoned staff of network engineers, security specialists, and business application programmers. The wait time for on-site support calls is usually under one business day. There is no start-up or retainer charge for becoming a Progent client for onsite support. Find out more details about how and why to register for Progent's in-person network support services.

  • Phone Support
    Progent's Contact Center Outsourcing Services are designed for small and midsize businesses who need prompt and reliable access to a professional Helpdesk with efficient telephone support, remote troubleshooting tools, and enough technical strength for all needed escalation. Because small and midsize companies usually have limited IT funds and can spare scant management bandwidth for handling network support, Progent's Contact Center Outsourcing Services could be the most cost-effective way to make sure that business computer systems stay up and running. Read more details about Progent's Help Desk outsourcing services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses budget-friendly access to enterprise-class consultants who can provide assistance with critical products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, company-wide network security consulting, fault tolerant it system design, virtualization strategies, plus integration, programming and support for business programs including accounting, ERP and MRP, reporting, CRM, and productivity suites. Progent can help with one-time projects including office moves and major system migrations, longer term projects such as business analytics software development and customization, relational database application programming and administration support, and web design, on-going support including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and system management, or emergency response like disaster recovery and malware removal.

  • Application Hosting
    Progent offers hosting for vital applications such as Exchange Server and MS SQL in order to provide small businesses with greater levels of availability, security, and performance than is feasible with the class of internal data center that is realistically affordable for the majority of small businesses. Because Progent uses the same facilities that support the equipment of many of the planet's largest IT companies, Progent can save you the investment in building and managing the systems needed for world-class cooling, power failover, and redundant Internet access. For managed application servers, Progent can also see to it that upgrades and service packs remain updated, protection and efficiency is continually monitored, and systems are regularly backed up and ready for full and prompt restoration. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for all of a small organization's production servers in an environment that not only provides the highest degree of availability and scalability but that is also convenient for customers to transfer to a different support provider or to move internally whenever your business situation warrants it. Progent's Private Cloud hosting is built around tested virtual server techniques that allow businesses with multi-vendor environments to save dramatically on the costs of hardware, infrastructure support, and network management while achieving world-class reliability and an unprecedented degree of vendor alternatives. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally managed package, can support the mixed- OS and non- standardized networks typical of smaller businesses, and retains ownership of the software in the customer's possession so that migrating to a new virtualized system is fast, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting service while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online support to help businesses of any size integrate their information networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Information Security
Progent offers a collection of low-cost, set-price monthly managed services designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    Email Guard is Progent's email filtering and encryption solution that uses the technology of leading data security companies to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily get by legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the complete malware attack progression including filtering, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory standards such as IPPA, FIRPA, and PCI and, when needed, can help you to recover your critical information. Learn more about ProSight Data Protection Services managed cloud backup.

Why Progent Is the Smart Alternative for Sunnyvale, California Small Businesses
Progent's staff size, depth of information technology skill, and familiarity with corporate network consulting allow small and midsize companies to sidestep the pitfalls associated with over reliance on small support organizations or freelance engineers.

Teaming with Progent's Experts enables your small business to:

  • Avoid Over Dependence on Freelance Support Consultants
    For IT services, smaller businesses sometimes rely excessively on freelance consultants. Though individual support providers carry lower overhead than more substantial support organizations and can typically bill apparently lower fees, they are frequently too overworked to react quickly to critical problems. If a freelance consultant is busy with different customer, sick, on travelling, or in training, the lack of backup staff may force your business to go without help during a crisis. As your company expands, system downtime or difficulties with line-of-business programs get more costly. The money you believed you were saving on a freelancer can be eaten up fast due to lost productivity. In addition, when freelance engineers confront unfamiliar problems, the unavailability of a large consulting team to rely on for help requires them to train in place while your organization winds up with the costs for their ongoing training.

  • Gain Access to Expertise in Complex IT Solutions
    Many smaller support organizations or independent engineers specializing in small business network consulting are capable of delivering routine fixes but don't have the experience to deal efficiently with complicated IT infrastructures with mixed platforms, multiple sites, VoIP systems, remote workforces, interconnected accounting and analytical software, data-driven web sites, and custom business software. Progent's background with worldwide enterprises and Progent's extensive staff of specialists can be valuable to your business because big-company environments are inherently complicated, integration problems require in-depth understanding of in numerous technical disciplines, and achieving an acceptable level of stability, availability, and security requires industry-tested leading practices.

  • Create a Solid Basis for Seamless Growth
    Small companies typically start with a network implemented on a tight budget. Lacking a strong architecture, a sequence of band-aid repairs commonly get tossed onto of a marginal foundation. As a company evolves, reliability and scalability issues can obstruct the productivity of the business. These networks require proper evaluation, intelligent strategic analysis, and broad-based expertise to migrate to an IT environment that can act as the solid foundation to handle current business requirements and ease future growth.

  • Work with Solution Providers, Not Product Vendors
    Small businesses need guidance and insight to navigate through an ever more complicated array of technology alternatives offered for accelerating business growth and enhancing efficiency. They do not need a network consultant or support firm that attempts to sell them products. Progent avoids conflicts of interest by not reselling hardware and software. Progent offers services and expertise only. This permits Progent to align technical support with the genuine interests of clients. Combining network support and product reselling can lead to a conflict where the proposed solution is based on a predetermined technology rather than being based on the actual requirements of a client.

Get in Touch with Progent
If your Sunnyvale, California company wants to get in touch with Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Fast Remote Network Help
For immediate online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

© 2002- 2017 Progent Corporation. All rights reserved.