Tennessee Computer Consultants

If your Tennessee organization is situated beyond the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

Easy Payment Methods
Progent's easy payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 30 terms are available for recurring business accounts.

In-depth Expertise in Microsoft's Leading Server Environments
Progent offers broad experience with Microsoft’s leading server platforms and applications. Progent offers Microsoft Windows 2008 consulting, Microsoft Windows Server 2003 technical support, Microsoft Windows 2000 engineering services, Microsoft Exchange 2007 design services, Exchange Server 2003 upgrade services, and SQL Server 2008 design services.

Application Consulting
Progent's Experts Team offers consulting expertise in key software applications. By representing a single source for IT generalists and subject matter experts, Progent can tailor fast, affordable and complete IT solutions that fit the individual needs of your business. Application expertise offered by Progent include ERP, MRP and accounting software support plus support and customized training services for Project, Microsoft Excel and Microsoft Office Word.

PC Desktop Support Services
Progent's desktop support staff can help you to set up desktop computers, laptops, or wireless devices as needed or assist you to design and execute a mass move to a new version of an OS or a new release of an important end-user program. Progent's Microsoft-certified desktop consultants can install programs from the Office suite of productivity products or Microsoft Dynamics financial and customer relationship programs on your workstations so they interact productively with other Microsoft programs, products from popular vendors, SQL databases, and key services throughout your network. For example, Progent can set up Outlook email client on a workstation or laptop to match both the usage pattern of your employee and the security requirements of your business. Progent can also offer on-line and on-site technical services for desktops.

Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service computer support firm like Progent as opposed to a freelance consultant, your company is assured fast access to experienced experts whenever you need them. You do not have to be concerned that illness, classes, vacations, or conflicting priorities with different clients will cause you to be without help when you have a crisis.

Easy Engagement and Pricing Structure
Progent makes it simple to become a customer. Progent requests no complicated contracts, no minimum commitment, no retainer fees, and no minimum support time. All service time is fully documented and invoiced to the precise number of minutes used. By-the-minute billing avoids situations in which clients are charged major bucks for quick repairs. Your company is billed exclusively for the support you get.

Experienced with a Wide Range of Business Networks
Progent’s expert certified engineers have provided IT support services to thousands of businesses in hundreds of diverse sectors, giving Progent a unique experience on what computer network solutions work and which ones don’t. Progent has delivered remote network support service to companies in every state in the U.S. and offers on-premise support in most zip codes. Progent regularly receives customer testimonials attesting to the high quality of Progent's support team.

Sun Solaris Consulting Services
Progent offers your company access to certified Sun Solaris engineers, service professionals certified by Microsoft and Cisco, and security specialists with GIAC and CISA credentials. Progent’s can provide consultants to support Sun Solaris co-existence with Microsoft and Linux-based environments and can also help your company to implement migrations between Microsoft and Sun-based environments.

Linux Support and Windows/Linux Integration
If your small business IT environment mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive system that allows all your operating systems to coexist peacefully for simpler administration, seamless data exchange, fault tolerance, high performance, and integrated security. If you are creating Linux based-software on a network that incorporates Microsoft Windows-powered servers, desktops, and applications, Progent can provide full-service network outsourcing that allows you to concentrate on your area of high-value expertise.

Custom Software Development
Progent can provide experienced application software designers and developers for building custom business software in areas that include eCommerce, external and internal web sites, Microsoft Dynamics GP financials customization and training, Microsoft Dynamics NAV support, and custom management reports. Progent has extensive experience with both simple and substantial software development projects for organizations of all sizes.

Automated Server Monitoring with System Center Operations Manager
Progent provides an assortment of network maintenance packages built on System Center Operations Manager. Progent's automated, round-the-clock network monitoring makes your server management proactive instead of crisis-based. By anticipating potential issues before they cause network downtime, Progent's automated server monitoring can keep your information network free of untimely and costly service outages.

Expert Wireless Consulting and Support
Progent’s Wireless Technology Services offer small businesses a quick, cost effective way to select and deploy advanced wireless technology. Few small organizations possess in-house Information Technology staffs with the expertise or time to stay abreast of the fast-paced world of wireless technology, and even fewer have the field-proven experience to cut through the hype in order to select and implement optimal network solutions. Progent’s long experience both as an integrator and user of wireless products makes it possible to offer world-class consulting services for a broad assortment of wireless network applications. Progent's BlackBerry-certified engineers can help businesses plan, install, manage, and maintain mobile environments that utilize BlackBerry handheld devices and BlackBerry BES Server.

Cisco PIX and ASA Firewall Consulting
Progent’s Cisco CCIE-certified security consultants offer expert Cisco PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.