For small business network systems located anywhere in the state of Tennessee, Progent's Microsoft and Cisco authorized professionals can deliver online assistance and remote troubleshooting to resolve your network systems troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and delays normally associated with on-site service calls.

If your Tennessee business is situated beyond the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby network support choices may be limited in skills, or unavailable during a crisis. This results in a network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís staff of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical tasks for a diverse range of clients. This means you get not only the technical competency needed for the job, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

ProSight DPS Managed Cloud Backup
Progent's ProSight Data Protection Services cloud backup provides small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Find out more about the complete ProSight series of value-priced network monitoring and management services for small and mid-size businesses.

Consulting and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to move from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you get the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration expertise to help you to design and execute an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of new assurance features, more affordable VMM storage fabric, and other enhancements.

MS Project Server Consulting
Progent's certified Microsoft Project Server and Project Online experts offer advanced remote and onsite support for Project Server as well as for all Microsoft platforms that integrate closely with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional and Project Web App set up, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 management,Office Excel and Office 365 Excel development, and Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to support local, branch office, home-based, and mobile users so that they can utilize Project Server to collaborate securely and productively. Progent's network security consultants can help you to define and enforce security workflows that protect important business data without interfering with the efficient sharing of authorized information.

Unified CM and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (Unified CM), previously named CallManager, operates as the heart of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX by integrating tightly with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of CUCM configuration and troubleshooting in areas such as integrating VoIP phones and video IP phones, reviewing dial plans, configuring SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE networking support, creating Cisco UCS server failover solutions for high availability, and integration with Exchange Server and Skype for Business.

Migration Help for SharePoint 2013
Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the scope of IT knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business benefit to your information network. Progent's Microsoft Gold-certified consulting team can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in specific jobs related to your SharePoint 2013 migration.

Video Conferencing Consulting Support
Progent can provide the services of a certified video conferencing and telepresence consultant with expertise integrating products from the leading telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help you to plan, install, expand, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your information system. Progent can also provide the expertise of infrastructure engineers able to help companies of all sizes to build and troubleshoot a network that delivers the performance, reliability, protection, and scalability you need to accommodate your telepresence solution.

Microsoft Dynamics GP Support
Progent can provide a Microsoft Dynamics GP (Great Plains) consulting expert to assist you to support and enhance your Microsoft Dynamics GP-powered management information system. Progent can also assist you to plan and deploy an efficient Dynamics GP upgrade from an older accounting package so that you retain your information, improve your security, extend your financial reporting and analytics, leverage Microsoft Office support, and minimize network disruption by architecting and completing an efficient migration plan.

Management Consulting for Microsoft Lync Server 2013
Microsoft Lync 2013 enables organizations of any size to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with instant messaging (IM). instant messaging, real-time presence, audio/video and web meetings with application sharing, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants can help you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT staff and users. Progent has expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook clients, Excel and PowerPoint. If your company are already running Microsoft Lync Server, Progent's Microsoft Skype for Business Server experts can help you to design and implement out a smooth upgrade to Skype for Business.

ProSight Managed Services for Network Management
Progent provides a selection of affordable, fixed-price services intended to allow small and mid-size businesses to utilize the same cutting-edge IT solutions used by many of the industry's leading corporations. The ProSight portfolio of network monitoring and management services addresses all critical facets of modern networking such as email protection, behavioral-based threat defense, patch management, automated backup and disaster recovery, infrastructure management, private cloud hosting, and network infrastructure documentation management. To download Progent's white paper about the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with all of the network security services addressed under GIAC accreditation such as auditing infrastructure vulnerability, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting security incidents.

64-bit Processing Upgrade Help
Progentís 64-bit upgrade support specialists can help you to update your application servers and workstations efficiently from 32 to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit processing, plan an economical migration strategy that minimizes business interruptions, and offer timely online support to assist your organization to install 64-bit operating systems and application software on your existing computers. Progent's Microsoft Gold certified processing consultants can help you to integrate the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.

Get in Touch with a Progent Network Support Expert
To find out how to contact a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Online Computer Help.














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