For business computer networks located in the state of Tennessee, Progent's Microsoft and Cisco authorized technical experts can provide online help and remote troubleshooting to repair your computer network troubles fast and affordably. Progent has acquired world-class skills, sophisticated tools, and support knowledge bases to identify and fix IT problems without the cost and time delays associated with in-person service dispatches.

If your Tennessee small business is situated outside of the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local network support options may be limited in expertise, or not available during an emergency. This can result in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of clients. This means you obtain not only the technical skills needed for the task, but an expert with field proven methods for applying that expertise to provide excellent network solutions.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progentís exclusive group of Cisco certified CCIE consultants have been awarded a designation restricted to the most accomplished specialists for planning, configuring, implementing, and debugging a diverse range of Cisco network and interconnectivity products. There are only 7,000 certified CCIEs around the world, and attaining certification involves extensive proof of competency through written examinations and hands-on lab testing to make sure that CCIEís can apply knowledge to practical situations. CCIEís have a foundational knowledge of core networking technologies and protocols that allow for quickly crafting multi-vendor solutions.

MySQL Database Application Programming and Database Administration Support
Progent's MySQL database management experts offer a range of economical online support services to assist companies of any size to maximize the strategic value of their MySQL environment. Support services available from Progent for MySQL environments include DBA services, software development, and database migration help.

Android Phone and Tablet Integration
Progent's Android smartphone integration consulting have years of background delivering remote and on-premises support for organizations of any size who want to integrate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve technical issues that involve numerous manufacturers and that entail a combination of legacy and up-to-date information technology. Progent provides cost-effective online consulting to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you finish strategic IT initiatives on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide support for all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one training to help you manage and use Android phones and tablets to maximize their business value.

Microsoft Virtual Desktop Support
Microsoft's virtual desktop solutions reduce the effort needed for network managers to install applications so they are consistent throughout an entire user base, provide the power to manage rights to critical data, and allow quick deployment of additional or upgraded workstations. With Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services. Microsoft's new VDI infrastructure behind Remote Desktop Services streamlines desktop connectivity, enhances responsiveness, tightens security, unifies management, and provides a nearly seamless user experience. Progent's Windows Server 2008 R2 engineers can help your company to assess the strategic advantages of Microsoft's desktop virtualization technologies, configure pilot and on-line deployments, improve your network architecture to support virtualized clients effectively, assess and remediate security issues, and educate your network managers to utilize best practices to achieve maximum payback from client virtualization.

Eliminate Dependence on Freelance Consultants
By creating a relationship with a full-service network consulting and support organization like Progent rather than with a freelance consultant, your company is ensured fast availability of experienced experts when you require them. You no longer have to be concerned that illness, training, vacations, or conflicting priorities with different customers will cause you to be without support during a crisis.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN customized for your environment, offering your business a wireless solution that has the coverage, speed, load-handling capability, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service. Progentís on-premises survey includes onsite walkthroughs, RF and security assessment of your existing WLAN, evaluation of your site's floor plans, testing for radio frequency contention, signal propagation modeling, identification of optimum locations for client-requested Wireless Access Points (WAPs) such as Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report describing a new WLAN.

Microsoft Project Server Setup and Support
Progent's Microsoft Project Server and Project Online experts can provide comprehensive online and onsite support for Project Server and for Microsoft platforms that integrate in conjunction with Project Server. Consulting support services provided by Progent include Project Professional planning and support, SharePoint 2013 planning and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 management,Excel and Office 365 Excel development, and PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE consultants to help your company to enhance your environment to support local, branch office, at-home, and mobile workers so they can utilize Project Server to collaborate securely and efficiently. Progent's certified security engineers can assist your IT team to define and police security workflows that protect important business data without interfering with the productive sharing of legitimate data.

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, availability, BOYD integration, plus built-in BI. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft certified SQL Server 2016 consultants offer remote and onsite expertise to assist businesses of any size to design, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.

Web Development
If you want to revamp your corporate web, create internal web sites for applications such as human resources or employee education, build a powerful Web presence for a new business, or build world-class, database-driven web applications, Progent can provide skilled and seasoned web architects and developers. Progent's experts can also assist you to support your web solutions by designing and managing a protected, robust server and communications infrastructure that includes offsite and wireless access. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for leading web site development platforms. For database-driven web applications, Progent can provide the services of MS SQL Server developers, Oracle programmers and DBAs, and MySQL consultants.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent offers Windows 2016 clustering consulting, Microsoft Windows Server 2012 clustering consulting and support and Microsoft Windows Server 2008 R2 clustering support services to enable your company design clustered server environments that offer world-class uptime, even for routine maintenance functions. This zero-downtime feature is feasible because any server in a cluster can be brought off-line for servicing without impacting clients. Server clustering also allows support staff to install vital security enhancements during regular business hours without reducing user productivity.

64-bit Processing Migration Support Services
Progentís 64-bit upgrade support experts can help you to enhance your application servers and desktop PCs affordably from 32 to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit processing, design a cost-effective upgrade process that minimizes operational disruptions, and deliver responsive remote help to assist your organization to configure 64-bit software and applications on your current computers. Progent's Microsoft Gold certified computing consultants can help your company to install the 64-bit versions of Microsoft products such as Microsoft Windows Server 2008, Exchange Server, Windows 7, and Excel 2010.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration consultants can assist you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective online or on-premises expertise to assist businesses to migrate efficiently to a productive communications environment that offers accelerated return on investment. Progent's Gold-certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

Get in Touch with a Progent Network Consultant
To learn how to access a Progent network support expert for online or onsite assistance in , phone 1-800-993-9400 or visit Remote Network Support.

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