For small business networks located in the state of Tennessee, Progent's Microsoft qualified professionals can deliver remote phone support and troubleshooting to repair your computer network problems quickly and affordably. Progent has acquired top-notch expertise, advanced software utilities, and support databases to diagnose and fix computer network problems without the cost and delays normally associated with onsite service visits.

If your Tennessee company is situated beyond the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a computer network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of field proven network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of customers. This means you obtain not only the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent consulting expert has access to the technology and training resources needed to provide the best computer help available. Progent's network outsourcing, Technical Response Center Helpdesk, Office 365 integration expertise, and software programming services allow small business customers to take advantage of the wide array of knowledge associated with the IT departments of large organizations without the significant expense and hassle of maintaining a large in-house support group.

Juniper and NetScreen Consulting and Support
Progent's Juniper-certified network engineers can help your company to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate smoothly from discontinued devices to current releases. Progent's Junos OS engineers can provide support for Juniper's premiere network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist you maintain environments that include a mix of Juniper's OS platforms.

Unified Communications Manager and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, formerly branded CallManager, is the foundation of Cisco's collaboration solution. Cisco Unified CM and Unified Communications Manager Express offer a borderless IP-PBX by integrating closely with unified messaging apps like Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can assist with any facet of Unified Communications Manager configuration and debugging in areas such as integrating Cisco Voice over IP phones and desktop video phones, designing dial plans, integrating SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE networking support, designing Cisco UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV ERP includes several innovations such as specialized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting professionals can provide software development, configuration and troubleshooting support to enable you to get the most from Microsoft Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV ERP software to additional systems and applications. In addition, Progent can help you to create and utilize databases so you can improve your knowledge of your business, attract more clients, expand your marketing strategies, and build productive partnerships.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a variety of technical services to help companies of any size to maintain, administer, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.

Citrix Virtual Desktop Consulting
Progent's Citrix-certified virtual desktop consultants can assist you to plan, deploy, administer, and troubleshoot a virtual Windows desktop and application delivery and management system by providing XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist you to manage and maintain a remote datacenter that features high availability, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also help you manage and support other virtualization platforms from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.

ProSight DPS Managed Cloud Backup
Progent's ProSight Data Protection Services automated backup provides small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical files, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Read about the entire ProSight line of value-priced network monitoring and management services for small and medium-size organizations.

Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services including system design, deployment, management, remediation, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment. If you are currently using Microsoft SQL Server 2014, Progent can help you to perform a smooth migration to SQL Server 2016.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes core features first designed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can help you to assess the advantages of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth migration strategy, train your IT management and support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with any of the security disciplines covered under GIAC certification such as auditing infrastructure vulnerability, security incident management and response, traffic analysis, web application security and SIEM solutions for compliance with regulatory requirements for promptly reporting security incidents.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup. For more information, visit Altaro VM Backup Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for recovering applications and services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and administer a DR solution powered by VMware SRM.

Cost-effective Network Support Solutions
Many small organizations utilize flawed metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate technical background can take several times longer to complete the same task than a seasoned Information Technology professional. As an example, billing 30% less per hour, but taking three times longer for the same job is not a bargain. Even worse, a badly designed or configured network infrastructure that is unreliable and hard to manage or upgrade can cost a business many times over its initial price because of lost productivity. Progent's client testimonials from satisfied businesses throughout the U.S. confirm the effectiveness of Progent's support model and the technical capability of Progent's staff of IT professionals.

Contact a Progent Computer Consultant
To see how to contact a Progent computer consultant for online or onsite assistance in , phone 1-800-993-9400 or visit Online Computer Help.














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