For office computer networks located throughout the state of Tennessee, Progent's Microsoft qualified technicians can deliver remote phone assistance and remote troubleshooting to solve your computer network issues quickly and cost effectively. Progent has developed enterprise-grade expertise, sophisticated tools, and support knowledge bases to troubleshoot and repair IT problems without the cost and delays associated with on-site technical service visits.

If your Tennessee small business is situated beyond the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

ZENO Monitoring and Reporting for IP-based Resources
ZENO is Progentís network monitoring and management subscription service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of all vital IP-based assets that constitute your entire IT environment. When ZENO uncovers a problem, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can disrupt or crash your IT system.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to help you to plan, configure, and fix any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the strategic value of your IT system.

Broad Experience with Microsoft's Leading Server Platforms
Progent provides in-depth expertise in Microsoftís popular server platforms and applications. Progent offers Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 configuration, Windows 2008 R2 consulting, Windows 2003 technical support, Windows 2K support, Microsoft Exchange Server 2016 migration, Exchange 2013 consulting, Exchange Server 2010 maintenance, Microsoft Exchange 2007 technical support, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 consulting and technical support.

High-level Project Management Consultants
For enterprise clients in need of high-level project management support, Progent can provide access to senior IT experts with years of experience in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to help organizations to adhere to best practices to make sure strategic projects are successfully completed on schedule and on budget.

Cisco Unified CM and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, acts as the heart of Cisco's collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX solution by integrating closely with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can assist with any aspect of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and video IP phones, designing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE networking support, creating Cisco UCS server failover systems for high availability, and integration with Microsoft Exchange Server.

Progent's Cloud Integration Support for Microsoft Windows Server Essentials
Windows Server Essentials is an affordable, versatile OS that enables small businesses to transition from the traditional physical in-house datacenter to the contemporary hybrid networking model that combines on-premises and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support so you can plan and carry out an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting services.) Progent can also provide as-needed consulting, technical support, and training.

Microsoft Exchange 2010 Upgrade Support
Progent's Microsoft-certified Exchange 2010 engineers can help your company to advantages the value of Microsoft Exchange 2010 for your organization and can help your IT staff to plan and carry out an affordable migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2000 that will offer fast ROI by improving your productivity, lowering the expense of hardware and support, simplifying management, and consolidating your key communications platforms.

Fast and Affordable Remote Consulting and Support Throughout the U.S.
Progent has delivered remote or onsite technical support service to organizations in every state in the U.S. Many of these clients have shown their high regard for Progent via testimonials to the quality of Progent's service staff. Check out Progent's customer testimonials to see what they have said concerning the high level of Progent's consulting services

Linux Support Services and UNIX/Windows Integration
If your business network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient system that allows all your operating systems to coexist for easy management, transparent data exchange, high availability, high performance, and tight security. If you are creating Linux based-software within an environment that incorporates Windows-based servers, workstations, and applications, Progent can provide full-service support outsourcing that frees you to concentrate on your area of high-value expertise.

Talk to a Progent Computer Consultant
To find out how you can contact a Progent network support expert for remote or onsite support in , phone 1-800-993-9400 or visit Remote Computer Help.

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