For small business network systems located anywhere in the state of Texas, Progent's Microsoft and Cisco certified professionals can provide phone help and remote troubleshooting to resolve your computer system troubles fast and affordably. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and delays normally associated with on-site service dispatches.

If your Texas organization is located beyond the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer support options may be limited in expertise, or not available during an emergency. This results in a network environment that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent’s team of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical projects for a diverse range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with demonstrated methods for applying those skills to deliver efficient network solutions.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantsoffer expert online support to help organizations of any size to integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid network models that seamlessly combine physical resources as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging.

Planning and Deployment Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support to help organizations of any size to plan, install, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a cohesive ecosystem that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and wireless clients regardless of their location or computing device. (Refer to Meraki switches consulting and troubleshooting services.)

Progent's Online Consulting, Development and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of online services to assist you to design, program, pilot test, deploy, manage, and debug applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS and Android smart phones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent offers on-demand help to clients who need a fast solution to a specific problem associated with Excel and Progent can also provide full project management support for migrating or creating line-of-business applications based on Office Excel. Progent's affordable online training classes for Office Excel can be custom tailored to meet the special requirements of individual users or groups.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere consulting team can provide world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and disaster recovery.

Best Practices Followed by Expert Consultants
Many companies situated away from areas with ample network consultants utilize less qualified or inexperienced local resources for vital computer network support. This can produce a network that is undependable or inefficient. Progent’s staff of Microsoft and Cisco certified engineers average over ten years of real-world industry background, in the front lines of network support, providing a wide array of technical tasks for a diverse mix of clients. Consequently, with Progent you receive not only expert network engineering knowledge, but an engineer who understands computer industry leading practices in applying that knowledge to solve actual business network problems successfully and in a consistent way.

Temporary Chief Information Officer Support Services
Progent can provide companies with an information management expert who can serve as a part-time CIO. This veteran technology officer can provide strategic direction to assist your company to integrate appropriate technology to improve business operations so they match better with your business objectives. Your business can create and install a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer. Critical tasks Progent's temporary Chief Information Officer can carry out include strategic planning, planning IT budgets, creating and tracking models for TCO, analyzing workflows, negotiating contracts with vendors, defining security standards, monitoring service level agreements, streamlining network management, desktop management solutions, patch tracking, and disaster recovery/business continuity planning.

ProSight DPS Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and enables rapid restoration of critical files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like IPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent’s elite group of Cisco certified CCIE network engineers have been awarded a designation restricted to only the most accomplished specialists for architecting, programming, installing, and debugging a diverse range of Cisco networking and connectivity solutions. There are only 7,000 CCIE’s worldwide, and achieving certification involves comprehensive proof of competency through written exams and hands-on demonstrations to ensure that CCIE’s know how to apply theory to practical problems. CCIE’s have a foundational knowledge of root networking concepts and protocols that enable rapidly crafting multi-vendor solutions.

Remote Support for Microsoft Windows Server 2008
Windows Server 2008 R2 represents a major step forward in making IT networks more secure and available, easier to virtualize and manage, more expandable, and able to provide a better environment for web publishing. Progent's Microsoft-certified Windows Server 2008 engineers can deliver expert, affordable remote consulting to help your business benefit fully from the improvements built into Microsoft Windows Server 2008 R2 by providing Microsoft-certified consulting, troubleshooting, education, administration, network monitoring, and security services.

Extended Hours Online Technical Support
Progent's economical extended hours remote support program provides clients 24x7 availability of remote support from Progent's Technical Response Center (TRC). Services offered outside regular business hours include fixing issues with Windows servers, Microsoft Windows desktop troubleshooting, assistance with MS Office applications, network and system backup and recovery, and fundamental routing and switching help for Cisco technology.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

Virtualization Expertise
Virtual compute, storage and networking techniques enable IT organizations to maximize resource utilization, streamline network operations, and improve application availability and data protection. operate multiple virtual machines on a single actual processor. Common applications for virtual servers are resource consolidation, inexpensive platforms for applications that only run on older OS software, and affordable quarantining of application programming or testing environments from production systems. Progent's virtual server consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere deployment, VMware NSX network virtualization design and management, and Citrix XenServer support. Progent can configure virtual machines to optimize performance, fault tolerance and manageability while at the same time lowering expenses; suggest and test business recovery plans that minimize productivity loss in case of a catastrophe; and deliver continuing maintenance, troubleshooting, and consulting assistance as computer technology evolves.

Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 includes major improvements in critical areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services that include system design, deployment, management, remediation, and application development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment. If your organization is currently using Microsoft SQL Server 2014, Progent can help you to perform a smooth upgrade to Microsoft SQL Server 2016.

Spam/Virus Filtering and Email Encryption
Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.

Planning and Migration Consulting Support for Windows 10
Progent's Windows Windows 10 migration consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated deployment and management, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and post-migration consulting support.

Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides an assortment of network support packages based on System Center Operations Manager technology. Progent's remote, round-the-clock server monitoring makes your computer network management proactive instead of crisis-based. By anticipating emerging issues before they cause system downtime, Progent's server monitoring can keep your network environment free of untimely and expensive service outages.

Contact a Progent Network Support Expert
To see how to access a Progent computer consultant for online or on-premises help in , call 1-800-993-9400 or visit Online Network Help.














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