World-class Remote Consulting Expertise for BlackBerry Technology
RIM BlackBerry Remote Troubleshooting HelpSafe and reliable access from handheld devices to messaging systems like Exchange Server, Domino, or Novell GroupWise is now a necessity for businesses of any type who wish to maximize productivity. RIM's BlackBerry smartphones and the BlackBerry BES Server are some of the most popular solutions for enabling and managing mobile connectivity. However, maintaining productive BlackBerry environments has become challenging due to the advanced tools available to fulfill the requirement for world-class protection and non-stop operation. Progent's BlackBerry certified consultants are expert at delivering remote consulting and support services for BlackBerry environments, reducing support expenses and taking care of problems faster than is feasible with ordinary on-site service providers.

Progent maintains a large group of remote consultants certified to support IT system that incorporate technology from all popular vendors. (Refer to industry certifications of Progent's engineers.) Progent's Cisco-certified CCIE network engineers can assist your company to manage complex issues with your network environment. Progent's Apple qualified support staff can help you to interface Macs with your wireless connectivity environment and can provide help with Apple iPhone integration. Progent's Linux engineers can offer expertise in managing application servers based on various implementations of Linux such as RedHat, SUSE, Debian GNU/Linux, CentOS, Ubuntu, Mandriva Linux, PCLlinuxOS, fedora, and Gentoo. This range of practice areas permits Progent to act as a convenient solution for any consulting consulting needed in mixed-vendor networks and avoids the blame game that small companies commonly encounter when looking for technical help.

Progent's IT security consultants have been awarded prestigious security accreditations such as CISA and ISSAP. Progent's enterprise-class security experts can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small businesses include two economical security inventory testing service packages that allow small businesses to get a professional security evaluation from a Progent security engineer to uncover possible risks in the security profile you expose on both sides of your security perimeter.

BlackBerry BES Server Consulting Help
The BlackBerry BES Server offers businesses a single and secure source for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications like calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry BES Server integration with Exchange, users carrying BlackBerry smartphones have effortless access to Exchange messages as well as to IM-enabled applications via Microsoft Communications Server and Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified engineers can show you how to plan, install, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Expert RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to deliver expert assistance to businesses in the Tacoma region or anywhere in the state of Washington. Progent's experienced remote consulting experts have helped businesses resolve computer issues and reduce support costs in each state in the United States and built a large following of satisfied clients. (See Progent's customer testimonials.)

Progent offers remote assistance for a wide array of technologies related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can in addition help your company to resolve a wide range of problems associated with synchronization, device detection, messaging reconciliation, web browsing, mobile connections, IM, workstation application installation, and Desktop Redirector.

As a leader in providing nationwide online technical assistance for small office IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support costs at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry engineers can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and assist your company to select and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, system design, roll-out planning and implementation, performance optimization, design of a high-availability environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and hardware products meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can assist your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
To get in touch with Progent about engineering help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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