World-class Remote Consulting and Support Services for BlackBerry Environments
BlackBerry Remote Integration HelpSecure and reliable access from smartphones to collaborative messaging systems like Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise has become a strategic requirement for companies of any size who want to optimize competitiveness. RIM's BlackBerry devices and the BlackBerry Enterprise Server are some of the premiere technologies for enabling and managing wireless connectivity. But, maintaining efficient BlackBerry environments is increasingly challenging because of the sophisticated tools that exist to meet the requirement for world-class security and fault tolerance. Progent's BlackBerry qualified engineers are expert at providing remote support services for BlackBerry systems, reducing support expenses and resolving problems more quickly than is feasible with conventional on-site service providers.

Progent has a seasoned group of online consultants qualified to maintain networks that incorporate products from all major vendors. (Refer to technical certifications of Progent's engineers.) Progent's Cisco CCIE network engineers can help your company to resolve challenging issues with your infrastructure. Progent's Apple qualified support staff can help you to integrate Macs with your wireless connectivity environment and can provide help with Apple iPhone integration and management. Progent's Linux consultants can offer assistance for managing application servers powered by various versions of Linux including RedHat Linux, SUSE, Debian-GNU, CentOS Linux, Ubuntu, Mandriva Linux, PCLOS, fedora, and Gentoo Linux. This breadth of expertise allows Progent to act as a convenient solution for all consulting consulting required in multi-platform networks and eliminates the finger-pointing that small businesses commonly confront when trying to find computer help.

Progent's IT security engineers have earned top security accreditations including GIAC and ISSAP. Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security services for small businesses include a pair of economical security vulnerability testing service packages that enable small businesses to receive a professional network security evaluation from a Progent security consultant to determine possible risks in the security posture you expose inside and outside your firewall.

BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a schedules, contact lists, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry handsets can have push-based access to Exchange email as well as to IM-enabled software through Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can help you plan, implement, and support BlackBerry Enterprise Server so you can improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.

Expert RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to deliver expert assistance to companies in the Tacoma region or anywhere in the state of Washington. Progent's experienced online technical support team has helped businesses resolve network problems and reduce support expenses in every state in the U.S. and established a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers remote consulting support for a wide selection of technologies associated with BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements assessment, system architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability environment, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration model and equipment match your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software editions, server hardware and storage, network design, and application set up.

To maximize network security, Progent's BlackBerry consultant can help your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to ask Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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