Online Security Help and Compliance Audting for Tacoma Small Office IT Networks
To get fast assistance with computer security problems, small companies in Tacoma, WA, can find expert troubleshooting remotely from Progent's security professionals. Progent's online service staff is ready on a 24x7 basis to provide efficient and low-cost help with security emergencies that threaten the productivity of your IT network. Progent's security engineers are certified to support systems powered by Windows, Linux, Mac OS X, Solaris, and major derivatives of UNIX. Progent's broad selection of services addresses firewall technology, e-mail security, protected system design, and information recovery. Progent's technical support team has been awarded the world's most advanced security certifications including CISM and CISSP.
Progent offers online security support services on a by-the-minute model without minimum minutes and no extra charges for setup or after hours service. By billing per minute and by providing world-class help, Progent's billing policy keeps expenses under control and eliminates situations where quick solutions result in big bills.
We've Been Attacked: What Can We Do?
If your business is now fighting a network security emergency, go to Progent's Emergency Online Computer Help to learn how to get immediate help.
For companies who have prepared beforehand for an attack, the formal post-attack response procedure outlined by GIAC is Progent's recommended method of handling a major security incident.
Overview of Small Business Security Expertise
Managing computer security as well as planning for restoring critical data and systems following an attack requires an on-going program involving an array of tools and processes. Progent's certified consultants can assist your business at all levels in your efforts to guard your IT system, ranging from security evaluation to designing a comprehensive security program. Important areas covered by Progent's security consultants include Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Attacks.
Planning and Building Protected Environments
Every business should develop a thoroughly thought out security plan that incorporates both preventive and reactive elements. The proactive strategy is a set of precautions that helps to reduce security holes. The post-attack plan specifies activities to assist IT personnel to assess the losses caused by an attack, repair the damage, document the experience, and revive network functions as soon as feasible. Progent can show you how to incorporate protection into your company processes. Progent can install auditing utilities, create and execute a secure computer architecture, and propose procedures and policies to maximize the safety of your network. Progent's security experts are ready to help you to set up a firewall, deploy secure online and mobile connectivity to email and information, and configure an effective VPN.
If you are interested in an economical way for jobbing out your security management, Progent's 24x7 Network Support Options include non-stop online network tracking and immediate resolution of emergencies.
Data Restoration and Failure Analysis
Progent provides expertise in restoring networks and servers that have been compromised, are in question, or have stopped working following a security penetration. Progent can show you how to determine the damage resulting from the assault, restore normal business operations, and recover information compromised owing to the breach. Progent's security specialists can also perform a comprehensive forensic evaluation by going over activity logs and utilizing other proven assessment tools. Progent's experience with security issues reduces your downtime and permits Progent to recommend efficient strategies to avoid or contain new assaults.
Fault Tolerant Backup and Recovery Systems Built on Data Protection Manager (DPM)
Microsoft Data Protection Manager is a powerful fault tolerant backup and recovery solution centered around fast disk subsystems to increase availability, speed, and manageability. Progent's expert Data Protection Manager support professionals can help you to develop an effective disaster recovery plan, design a cost-effective fault-tolerant network infrastructure, install a Microsoft DPM-based backup and restore solution, comprehensively validate your DPM system, educate your IT staff or regular consultants how to manage Data Protection Manager, or provide extensive information technology outsourcing such as off-site hosting of Microsoft DPM servers in Progent's data center. For details, visit System Center Data Protection Manager Consulting.
Managed Spam and Virus Filtering
Progent has partnered with Postini to offer small and midsize companies E-Mail Guard, a managed service that intercepts spam and email attacks before they can breach your corporate firewall. Get additional information concerning E-Mail Guard Managed Spam and Virus Blocking.
Specialized Security Services Offered by Progent
Progent's security consultants offer unique consulting support in vital facets of IT protection including:
Security Vulnerability Audits and Security Compliance Testing
Progent provides experience with security auditing utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network scans to uncover possible security gaps. Progent has extensive experience with these and similar utilities and can help your company to understand audit reports and react appropriately. Progent's security consultants also provide web software validation and can conduct expert evaluation of enterprise-wide security to determine your company's compliance with key industry security specifications such as FISMA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless protection covering fixed wireless equipment plus mobile devices. Find out additional details concerning Progent's Vulnerability Audits and Compliance Testing.
Configuring Microsoft ISA Server Microsoft Internet Security and Acceleration (ISA) Server 2006 offers policy-based protection, improved performance, and simple management of internetworking by providing both an advanced firewall and a Web acceleration mechanism integrated with Microsoft's Microsoft Windows 2003 Server platform. The firewall delivers extensive data filtering, management of connectivity policy, and traffic direction. The cache enhances network performance by storing frequently accessed Web content.
Progent's MS ISA Server 2006 consulting service gives small businesses assistance from certified engineers who know how to plan and deploy a configuration that meets your security requirements without limiting system productivity.
Cisco PIX Firewall and ASA Firewall Consulting
Progent can give you access to a Cisco CCIE engineer or Cisco Certified Network Professional (CCNP) to help you to select, configure, and manage Cisco PIX Firewalls and ASA Firewalls. Read more information about Cisco PIX Firewall and ASA Firewall Help.
Cisco Security, Virtual Private Network (VPN) and Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth technical services for Cisco's entire family of protection and Virtual Private Network products such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM, secure high-speed and integrated services (IS) routers, wireless access points, and Catalyst family switches. Get more information concerning Cisco Security, VPN and Aironet Wireless Consulting.
Other Firewall and Virtual Private Network Consulting Services
In addition to being expert in a broad array of security solutions available from Microsoft and Cisco, Progent offers small and mid-size businesses top-level engineering services for products from other major firewall and VPN vendors such as:
Unannounced Penetration Testing Consulting
Unannounced penetration checking is a valuable technique for allowing companies to find out how exposed their networks are to serious attacks by testing how thoroughly network security policies and technologies stand up against authorized but unannounced penetration efforts instigated by veteran security engineers utilizing the latest intrusion techniques. Find out additional information about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager (CISM) defines the fundamental competencies and international standards of performance that information technology security managers are expected to master. It provides business management the assurance that consultants who have been awarded their accreditation possess the background and knowledge to provide efficient security management and engineering support. Progent can provide a CISM expert to assist your enterprise in key security disciplines such as data protection governance, risk assessment, information protection process control, and crisis response support.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP experts are security specialists who have earned CISSP certification as a result of verified professional work, rigorous study, and formal testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security administration procedures, security architecture and test systems, access control systems, software development security, operations security, physical security, encryption, communications, network security, and business continuity planning.
Information Systems Security Architecture Professionals Consulting Support for Protected IT Infrastructure
Progent's ISSAP qualified security experts are consultants who have earned ISSAP status as a result of thorough examination and significant hands-on work with information security architecture. ISSAP consultants have acquired comprehensive knowledge of access management mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of architecture security.
Certified Information Systems Auditor (CISA) Professional Expertise
The Certified Information Systems Auditor credential is an important achievement that signifies mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an exhaustive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-certified security professional able to assist businesses in the areas of information systems audit services, information technology administration, network assets and architecture planned useful life, information technology service delivery, protecting information resources, and business continuity planning.
GIAC (Global Information Assurance Certification) Support Expertise
GIAC was founded in 1999 to certify the skill of network security experts. GIAC's goal is to verify that an accredited professional possesses the skills needed to provide support in important categories of system, information, and application program security. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency. Progent can provide the support of certified professionals for all of the security services covered within GIAC certification programs including auditing networks, incident response, traffic analysis, and web services security.
Get in Touch with Progent for Computer Security Expertise
If your business is located in Tacoma or anywhere in the state of Washington and you're trying to find security expertise, call Progent at 800-993-9400 or email security-help@progent.com.
Speakeasy is a national provider of high-speed data Voice over IP services. Speakeasy provides a wide spectrum of data transports including Speakeasy DSL, ADSL, Full T1, and Bonded T1 services. Also, Speakeasy Business provides VoIP service. Progent has an agent relationship with Speakeasy and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to help you integrate Speakeasy carrier services to create a world-class, cohesive communications solution on a realistic budget.
Microsoft WSUS allows information technology managers to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft SUS such as planning the Microsoft SUS deployment, configuring user's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your system environment.
Progent can supply small businesses with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to enhance business operations so they align better with your business goals. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time senior IT executive.
Microsoft Dynamics Great Plains can help you grow and control your business more efficiently by offering easy availability of decision-driving information and a fast ROI. Microsoft Great Plains confers important productivity benefits such as its ability to expand the reach of your organization, manage your financials, automate financial processes, standardize processes throughout your business, refine inventory control, enhance order accuracy, grow revenue and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Great Plains consultants to help you reap all the benefits of your Microsoft GP accounting.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the versatility to expand with your 1:25 PM 6/28/2006growing business requirements. Progent’s Cisco-certified network experts are familiar with Cisco’s complete line of products aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Progent is one of the most qualified IT consulting firms in the San Francisco Bay Area for designing email solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Microsoft Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Progent offers a variety of IT support packages for small companies. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem handling abilities of Microsoft Operations Manager, a state-of-the-art network and system support product that monitors the reliability, throughput, and security of your information system and isolates potential problems before they can bring down your network. With Progent's affordably priced network service packages, small organizations can select a simple MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution.
Progent’s National Support Center provides nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-qualified service engineers provide phone support and remote direct computer connection to isolate and resolve network problems rapidly and affordably. The scope of technical expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to competent specialists as needed.
Progent’s team of Microsoft and Cisco certified experts average more than a decade of real-world professional experience, at the front lines of network support, performing a broad range of technical projects for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting staff. This ensures that you get not just expert IT help, but also a consultant with field-tested approaches for using computer knowledge to resolve real-world IT problems quickly.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your network.
Microsoft Great Plains software includes analytics and reporting features that allow you to track all business processes, sales and expenses, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics Great Plains reporting consulting services can help you create reports that let you understand your business more thoroughly, turning uncooked data into useful business information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce solutions that work transparently with Microsoft Great Plains.
Progent’s Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your workers or customers to access, organize, share and interact with useful information, files, and applications and to interact with one another. It allows faster and better decisions, more effective access across teams and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available within and without a business network. Windows SharePoint Services connect workers, clients, workgroups and projects with the information they’ve developed in a manner that makes data easy to find, download and re-use.
Progent offers customers access to engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients deserve to know that their computer support providers have formal training plus broad practical field experience so that Progent's customers can use Progent's support with trust. In many cases, vendor credentials like the CCIE confers privileges for significantly better vendor help than is available to uncertified service providers, allowing Progent to deliver customers a higher level of computer support. In addition, major certifications such as CISA or ISSAP for IT security can aid corporate customers to show compliance with regulatory demands by engaging the assistance of accredited industry experts.
Besides offering Microsoft Dynamics GP specialists, Progent can supply experts in Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Sage Software, and QuickBooks Pro by Intuit. Progent's consultants also can help you build and support a secure, reliable network infrastructure to run your ERP, MRP and accounting applications.