Expert Online Help for Tallahassee, Florida Networks from Certified Consultants
Small businesses have typically been ignored by large IT support firms. Some small companies allow themselves to become dangerously dependent on freelance engineers or small support firms who don't have the size or extensive skill sets to react quickly or efficiently to technical emergencies. Still other small companies turn to giant support firms that employ personnel taught to offer by-the-numbers fixes for ordinary problems but who do not have the background and versatility to handle the variety of configurations and lack of standardization typical of small company information systems.

Progent's time-tested approach to providing low-cost and effective network support to small businesses has made Progent one of the most respected Microsoft Gold network consulting firms in the United States. Progent has provided online support to small businesses in every state in the United States and can dispatch onsite help in almost all zip codes.

For mid-size and large businesses, Progent offers co-sourcing services to reinforce the subject matter expertise of your in-house network support team. Co-sourcing can cut costs and help meet schedules for big IT initiatives like application development, disaster recovery planning, network security evaluations, merging datacenters, or technology migrations.

Progent can also provide the services of accredited experts to assist your company to plan and execute your cloud computing strategy.

Primary Technical Areas Serviced by Progent for Business Networks in Tallahassee, Florida
Progent's team of industry certified consultants offers help for virtually all facets of information technology used by companies of any size. Practice areas supported by Progent in Tallahassee include:

Service Delivery Alternatives for Tallahassee, Florida Companies
Progent offers a variety of alternatives for providing small companies and local governments with cost-effective IT services for troubleshooting, system architecture, hosting services, and network administration. Progent's model for providing network support services is built on the Call Center structure familiar to big IT groups. Progent's Helpdesk Support Model promotes rapid response, comprehensive activity records, reliable follow-up, and strict cost control across an array of network service delivery alternatives that include online troubleshooting, onsite help, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center offers emergency and scheduled online support for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and globally. Progent's certified service experts can help customers to troubleshoot and repair network problems without the cost or time loss of travel for onsite support visits. The experience of Progent's network engineers allows them to resolve the majority of IT issues quickly. For the toughest problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent offers a convenient, web-accessible registration procedure for first-time clients to address emergency situations and Progent bills by the minute with no sign-up charges or minimums, so you are invoiced only for the assistance you receive. Experts available online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSEs, and CISSP-certified security engineers. Learn additional information about Progent's remote computer support services.

  • On-site Service
    Progent offers on-site technical support for registered customers in major metropolitan areas in the United States. Progent's on-site support technicians can operate in tandem with Progent's remote service experts to deliver small companies the ideal combination: in-person support technicians when you require them plus the remote help of Progent's seasoned team of IT consultants, security professionals, and business application developers. The response time for on-site support visits is typically less than 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent client for on-premises support. Learn more concerning how and why to register for Progent's in-person network support.

  • Help Desk Call Center
    Progent's Help Desk Outsourcing Services are designed for small and midsize businesses who require prompt and reliable access to an online Help Desk Call Center with effective phone assistance, online repair tools, and enough technical strength for all needed problem escalation. Because smaller businesses usually have tight IT funds and can spare scant executive attention for dealing with network support tasks, Progent's Helpdesk Services can be the most efficient option to ensure that small business computer networks are always up and running. Learn more concerning Progent's Contact Center services.

  • IT Consulting Expertise
    Progent provides small and midsize companies affordable access to world-class IT professionals who can deliver assistance with vital products and technologies such as Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network architecture, company-wide network security engineering, non-stop network design, server virtualization strategies, plus integration, programming and support for business programs such as accounting, ERP, management reporting, CRM, and office productivity software. Progent can provide assistance with one-shot projects including site moves and massive software migrations, extended projects like management information software development and customization, relational database software programming and DBA services, and web design, on-going services including System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network health monitoring and system administration, or emergency services like data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for key business applications such as Exchange Server and Microsoft SQL in order to provide small companies with greater degrees of reliability, protection, and recoverability than is feasible with the type of in-house data center that is realistically affordable for the majority of small and midsize businesses. Because Progent uses the same facilities that host the equipment of some of the world's biggest IT companies, Progent can eliminate the cost of building and maintaining the infrastructure required for enterprise-class cooling, electrical failover, and redundant Internet connectivity. For hosted application servers, Progent can also see to it that patches and revisions stay current, security and performance is constantly tracked, and systems are regularly backed up and available for full and rapid recovery. Find out more concerning Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting for the entirety of a small or midsize company's production servers in a setting that not only provides the highest level of dependability and expandability but that is also simple for clients to transfer to another support firm or to bring internally whenever your business situation warrants it. Progent's Private Cloud hosting service is structured around mature virtual server techniques that permit companies with mixed networks to benefit significantly on the costs of hardware, infrastructure support, and IT management while achieving world-class availability and an unprecedented level of vendor flexibility. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered package, can support the mixed- OS and loosely standardized environments common with small companies, and retains control of the software in the customer's hands so that migrating to a different virtualized system is fast, safe, and inexpensive. This avoids ending up a prisoner of a single hosting service while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert online support to help companies of any size integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid environments that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that utilize local resources as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments, Azure design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.

Why Progent Offers the Right Choice for Tallahassee, Florida Businesses
Progent's staff size, scope of technical expertise, and familiarity with corporate network consulting allow small businesses to sidestep the problems associated with over reliance on thinly staffed support organizations or independent consultants.

Teaming with Progent enables your company to:

  • Prevent Excessive Dependence on Individual Support Consultants
    For network services, small businesses sometimes depend heavily on individual consultants. Though individual support providers carry lower expenses than more substantial IT service organizations and can typically charge apparently lower fees, freelancers are often spread too thin to react quickly to urgent situations. If an independent engineer is occupied with different client, sick, on vacation, or in class, the lack of backup personnel may force your business to go without assistance during an emergency. The more your company expands, network unavailability or difficulties with critical programs get more costly. The dollars you thought you were saving on a freelancer can disappear fast due to lower productivity. In addition, when independent engineers confront new problems, the unavailability of a big consulting team to rely on for help forces them to train in place while your business ends up with the bill for their continuing education.

  • Gain Access to Certified Professionals in Sophisticated Information Technology Solutions
    The majority of smaller support organizations or independent consultants who concentrate on small business network support may excel at delivering routine fixes but lack the background to deal efficiently with complex IT environments with a variety of operating systems, multiple offices, VoIP systems, mobile workers, interconnected accounting and analytical applications, eCommerce, and specialized line-of-business software. Progent's background with worldwide enterprises and Progent's large team of specialists can be valuable to your company because enterprise networks are by nature complex, integration problems require thorough knowledge in many technical areas, and reaching an acceptable degree of robustness, reliability, and security requires industry-tested best practices.

  • Build a Firm Basis for Growth
    Small companies often start with a network cobbled together on a tight budget. Without a proper basis, a sequence of band-aid repairs commonly get tossed onto of a weak structure. As a company grows, stability and expandability problems can hinder the productivity of the organization. Such environments need thorough assessment, intelligent business analysis, and in-depth experience to upgrade to an IT infrastructure that will provide the solid basis to handle current business requirements and support future growth.

  • Partner with Solution Consultants, Not Resellers
    Smaller companies need direction and education to work through an ever more complicated array of technology alternatives offered for enabling growth and improving productivity. They do not need an IT engineer or service firm that tries to sell them products. Progent avoids conflicted motives by not reselling hardware and software. Progent sells services only. This permits Progent to match technical support services with the genuine interests of clients. Combining network support and product selling can lead to a situation where the proposed solution is based on a preselected technology instead of being based on the actual needs of a client.

Get in Touch with Progent
In case your Tallahassee, Florida business needs to get in touch with Progent to ask about network outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Immediate Remote Network Help
For immediate online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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