Affordable Computer Help from Microsoft and Cisco Qualified Experts for Companies in Tallahassee, FL
By offering professional support when you require it, providing in-depth knowledge for critical applications, offering high-value services like virtual server hosting, billing solely for help you receive, and charging no setup or retainer fees for standard services, Progent helps you to increase the competitive value of your It system and cut support expenses. Progent understands that network protection, dependability, and performance are as critical to small companies as to major corporations but that smaller organizations lack the economy of scale to spend heavily in computer networks and in-house support staffs. Progent's fundamental competitive advantage is that no network consulting firm can match Progent's ability to deliver the IT support your company requires whenever you require it and at a cost you can justify.

For mid-size and large companies, Progent can provide co-sourcing and project management services to reinforce the subject matter expertise of your internal IT service group. Co-sourcing can cut costs and help meet schedules for major IT initiatives like application development, disaster recover/business continuity planning and testing, network security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of certified consultants to help your business to plan and execute your cloud computing strategy.

Core Technologies Supported by Progent for Office Networks in Tallahassee, Florida
Progent's nationwide team of certified support professionals offers help for all facets of information systems deployed by businesses of any size. Technologies supported by Progent in and around Tallahassee include:

Service Delivery Options Available for Tallahassee, Florida Companies
Progent has a variety of alternatives for providing small and midsize companies with affordable IT services for troubleshooting, consulting, hosting services, and IT administration. Progent's model for delivering IT support services is based on the Help Desk Call Center operational structure familiar to larger IT groups. Progent's Help Desk Call Center Support Mechanism ensures rapid support, thorough service records, dependable follow-through, and strict cost monitoring for an array of IT service delivery modes that include remote repairs, in-person help, high-end consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center provides urgent and scheduled remote service for Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and globally. Progent's certified service professionals can help clients to troubleshoot and fix network problems without the expense or time loss of travel for onsite service calls. The background of Progent's network engineers makes it possible to resolve the majority of network issues quickly. For complex problems, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a convenient, web-accessible registration process for first-time customers to accommodate emergency network problems and Progent bills by the minute with no startup fees or time minimums, so you are invoiced only for the support you get. Experts you can access online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSEs, and CISA-certified security professionals. Learn more information about Progent's online computer troubleshooting services.

  • On-site Support
    Progent offers onsite technical support for signed-up customers in major metropolitan areas in the United States. Progent's on-site support technicians can operate in tandem with Progent's remote service engineers to give small and midsize companies the optimal solution: onsite service professionals when you need them plus the on-line help of Progent's worldwide staff of network engineers, security specialists, and business software developers. The wait time for on-site support visits is usually under 24 hours. There is no sign-up or retainer fee for becoming a Progent customer for onsite service. Find out more about how and why to register for Progent's onsite network service.

  • Help Desk
    Progent's Helpdesk Outsourcing Services are intended for all businesses and local governments who need fast and reliable access to a professional Contact Center with effective phone assistance, remote repair capability, and enough technical depth for full escalation. Since smaller companies usually are constrained by tight IT funds and can spare little management attention for handling network support, Progent's Help Desk Outsourcing Services can be the most efficient way to ensure that business information networks are always up and running. Read more concerning Progent's Help Desk Call Center outsourcing services.

  • Consulting Services
    Progent provides small businesses budget-friendly availability of enterprise-class IT professionals who can deliver help with critical technologies such as Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, company-wide network security engineering, fault tolerant it system engineering, server virtualization solutions, plus integration, programming and training for business software including accounting, operations, business analytics, CRM, and productivity software. Progent can provide assistance with short-term projects such as office relocations and major system migrations, longer term initiatives such as business reporting application development and support, database application programming and DBA support, and web design, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure monitoring and system administration, or emergency services such as data restoration and virus removal.

  • Application Hosting
    Progent can host critical business applications such as Exchange and Microsoft SQL to provide small businesses with higher levels of reliability, security, and performance than is feasible with the class of internal data center that is practical for the majority of small businesses. Because Progent uses the same data centers that host the equipment of some of the world's biggest IT organizations, Progent can eliminate the investment in building and maintaining the systems required for enterprise-class environmental control, electrical failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also make sure that upgrades and revisions stay updated, protection and efficiency is constantly monitored, and systems are consistently archived and available for full and prompt recovery. Find out additional information concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting services for all of a small or midsize organization's production servers in a setting that not only provides the top level of dependability and expandability but that is also convenient for customers to migrate to another service provider or to bring in-house whenever your circumstance calls for it. Progent's Private Cloud hosting is structured around mature virtualization technologies that allow small businesses with mixed networks to benefit dramatically on the expense of hardware, system support, and IT management while getting world-class reliability and an unparalleled degree of vendor options. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based applications in one centrally administered solution, can handle the mixed- OS and non- standardized networks typical of small businesses, and retains control of the software in the client's hands so that moving to a different virtual system is fast, reliable, and affordable. This eliminates ending up a captive to a single hosting service while still providing all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent offers expert remote consulting services to help businesses of any size integrate their networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that combine physical resources along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud integration services such as Office 365 integration with on-premises Exchange, Azure design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the entire malware attack lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with government and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can help you to restore your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, enhance and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding devices that need important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with information security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and restore, and higher availability. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to help evaluate your company's ability to stop or recover quickly after a ransomware attack. Progent will work with you personally to collect information concerning your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup/recovery system that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Alternative for Tallahassee, Florida Small Businesses
Progent's staff size, breadth of information technology expertise, and experience with corporate IT consulting allow small companies to avoid the pitfalls associated with excessive reliance on small support firms or freelance consultants.

Working with Progent enables your company to:

  • Prevent Over Dependence on Individual Support Consultants
    For IT support, small companies often depend excessively on individual engineers. Although freelance service providers have lower expenses than larger support organizations and can typically bill nominally smaller fees, individuals are frequently unable to respond rapidly to urgent problems. If a freelance consultant is occupied with another customer, ill, on vacation, or in class, the lack of replacement staff may force your company to go without assistance in case of an emergency. As your company expands, system unavailability or problems with line-of-business applications get more expensive. The money you believed you were saving on an independent consultant can evaporate fast because of lost output. In addition, when freelance consultants confront unfamiliar problems, the lack of a large engineering group to count on for advice requires them to train on the job while your company ends up with the bill for their ongoing education.

  • Gain Access to Experts in Advanced IT Solutions
    The majority of small service organizations or independent consultants focused on small company IT consulting are capable of delivering routine solutions but don't have the experience to work efficiently with complex network infrastructures with a variety of operating systems, multiple offices, VoIP systems, remote workforces, interconnected accounting and operational applications, data-driven web sites, and custom line-of-business software. Progent's background with worldwide companies and Progent's large group of experts can be valuable to your company because enterprise networks are characteristically complex, support issues require thorough knowledge in many technical disciplines, and reaching a high degree of stability, reliability, and security calls for industry-tested leading practices.

  • Build a Firm Foundation for Growth
    Small businesses often begin with a network cobbled together on a shoestring budget. Without a carefully designed architecture, a series of ad hoc repairs commonly get thrown on top of a tenuous structure. As a business grows, stability and expandability issues can undermine the productivity of the organization. These networks need thorough assessment, intelligent business analysis, and in-depth expertise to migrate to a network infrastructure that can provide the reliable basis to handle critical business requirements and support future growth.

  • Work with Solution Consultants, Not Product Vendors
    Small companies need direction and insight to navigate through an increasingly complicated maze of technology options offered for enabling business growth and enhancing productivity. Businesses do not need an IT engineer or support firm that tries to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent offers services and expertise exclusively. This permits Progent to match consulting support services with the real needs of customers. Combining IT consulting and product selling can lead to a situation where the proposed solution is based on a preselected technology instead of being driven by the actual requirements of a small business.

Contact Progent
If your Tallahassee, Florida business needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.

Immediate Online Network Help
For fast remote help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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