Introduction to Progent's Consulting Services for BlackBerry Solutions
BlackBerry Consulting ServicesWireless access to messages, contacts, calendars, and web applications is a vital capability of IT networks for businesses of any size. RIM BlackBerry handhelds are among the most powerful solutions for maintaining location-independent connectivity. However the infrastructure needed to accommodate RIM BlackBerry handhelds has become steadily more sophisticated as the pressure fault tolerance and and air-tight security has heightened. Progent's RIM certified engineers focus in delivering small businesses world-class IT expertise and technical services that are affordable and effective.

As a Microsoft Gold certified Partner with more than a decade of background consulting on Exchange Server, Progent can give you access to in-depth assistance in integrating BlackBerry and Microsoft products by delivering services such as Exchange 2010 Server consulting and by providing complementary services such as Microsoft Lync Server integration and MS Office Communications Server support to help control Instant Messaging and rich presence. Progent's Microsoft SQL 2016 consultants and MS SQL Server 2014 consultants can configure and troubleshoot your SQL database server to operate optimally with BlackBerry BES Server, and Progent's Microsoft System Center Data Protection Manager experts can help you to develop archiving and restore procedures to guard your data and minimize productivity loss in the event of a crash of your messaging solution.

Progent also maintains one of the country's largest teams of Cisco qualified CCIE network engineers who are available remotely to provide advanced assistance for architecting and repairing your company's network infrastructure so that it supports your BlackBerry solution with a high degree of fault tolerance, expandability, protection, and maintainability. CCIEs are elite networking gurus who are awarded this prestigious classification only as a result of thorough examination by Cisco. CCIEs can resolve even the most intractable issues associated with network architecture, setup, repair, and maintenance.

Integration Support Services for BlackBerry BES Server
RIM's high-end solution for managing large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool allows Exchange, Lotus, or Groupwise clients to send and receive emails that are encrypted in transit to provide maximum security. BlackBerry Enterprise Server also simplifies a wide selection of vital administrative tasks that span from smartphone deployment and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-qualified engineers can help you utilize RIM BlackBerry Enterprise Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-qualified consultants can also assist you to utilize BlackBerry Enterprise Server to implement important procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant architecture based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Monitor and analyze the health of your BlackBerry solution

Progent's Remote BlackBerry-Certified Consulting Services is Quick and Affordable
For businesses in Tampa, Florida who want quick and affordable access to an authorized RIM BlackBerry consultant, Progent delivers efficient online help from a veteran support team who have provided IT solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and allows consultants to fix technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer professional help in areas such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs analysis, system architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a wireless environment that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which administration model and physical components meet your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software editions, processors and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry expert can assist you to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security specialists to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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