Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs were once one of the most popular products for maintaining mobile access to messaging, calendars, web-based programs, and other vital business data. Progent offers Tampa, Florida companies support from BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a more popular mobile platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for companies of all sizes, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry products productively into their information network.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and safely.

Technical Help for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that stay encrypted in transit to provide optimum security. BlackBerry BES Server also simplifies a broad variety of vital administrative tasks that span from smartphone configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-qualified consultants can show you how to utilize BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user settings with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry BES Server to perform important tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and manage BlackBerry's fault-tolerant infrastructure based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Monitor and analyze the integrity of your BlackBerry system

Professional BlackBerry Technical Services Available Online from Progent
Progent's authorized BlackBerry support specialists are available by phone to deliver prompt assistance to companies in the Tampa area or anywhere in the state of Florida. Progent's seasoned online technical support team has helped IT organizations solve network issues and reduce support expenses in each state in the U.S. and established a substantial following of loyal customers. (See Progent's customer testimonials.)

Progent can provide online assistance for a wide array of issues associated with RIM BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to carry out common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can in addition assist your business to troubleshoot a wide range of issues associated with synchronization, handset detection, email consistency, web browsing, mobile connectivity, IM, PC software configuration, and Desktop Redirector.

As a leader in providing countrywide remote consulting services for small business IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs at a minimum and, by handling problems quickly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs analysis, solution design, roll-out strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration model and physical components meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning options for software editions, server hardware and mass storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry expert can assist you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
If you wish to ask Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.

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