Professional Online Troubleshooting for Thornton, Colorado Small Business Computers from Microsoft Certified Engineers
Small companies have typically been overlooked by major network service organizations. Some small businesses permit themselves to grow excessively reliant on freelance consultants or small consulting organizations who don't have the size or broad skill sets to react promptly or efficiently to network emergencies. Still other small companies turn to giant service firms that employ technicians taught to provide standardized solutions to ordinary problems but who are missing the background and technical scope to deal with the diversity of configurations and lack of standardization that characterizes small business IT networks.

Progent's proven approach to providing low-cost and successful network support to small businesses has made Progent one of the premiere Microsoft Gold network consulting organizations in the United States. Progent has delivered online support to companies in every state in the country and can dispatch in-person support in most zip codes.

For mid-size and large businesses, Progent can provide co-sourcing services to supplement the skills of your internal network support personnel. Co-sourcing can save money and help meet schedules for major IT initiatives like application programming, business continuity planning and testing, security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition offer the services of certified consultants to assist your business to design and implement a sensible cloud strategy.

Core Technologies Supported by Progent for Companies in Thornton, Colorado
Progent's national group of world-class experts provides support for all facets of network systems used by businesses of all sizes. Practice areas supported by Progent in Thornton include:

Service Delivery Options Available for Thornton, Colorado Businesses
Progent offers a selection of options for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, hosting, and IT management. Progent's paradigm for providing computer support services is built on the Call Center operational structure common to big IT groups. Progent's Help Desk Support Mechanism promotes rapid response, thorough service documentation, dependable follow-up, and tight expense monitoring for a range of IT service delivery options that include online repairs, in-person support, high-end consulting, plus server hosting.

  • Online Service
    Progentís Technical Response Center provides emergency and routine online support for Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned support professionals can assist clients to analyze and fix hardware and software issues without the cost or time loss of in-person service visits. The background of Progent's IT consultants allows them to handle the majority of network issues rapidly. For the toughest issues, Progent's depth of expertise makes it possible to escalate support calls to world-class specialists. Progent offers a convenient, web-based signup process for new customers to accommodate urgent situations and Progent charges by the minute with zero startup fees or time minimums, so you are invoiced only for the help you get. Experts you can access online include Cisco-certified CCIEs, Microsoft-certified MCSE consultants, and CISSP-certified security engineers. Find out additional details about Progent's remote network troubleshooting services.

  • On-site Support
    Progent provides onsite computer support for registered clients in larger cities in the U.S. Progent's on-site service technicians can work in conjunction with Progent's online support engineers to give small businesses the ideal combination: onsite support technicians when you require them as well as the on-line expertise of Progent's seasoned staff of network engineers, security professionals, and business software programmers. The response time for in-person support visits is usually less than one business day. There is no sign-up or retainer fee for becoming a Progent customer for on-premises service. Find out more details concerning why to sign up for Progent's in-person network support.

  • Help Desk
    Progent's Helpdesk Services are designed for all businesses who require fast and dependable support from a professional Help Desk with effective telephone assistance, remote troubleshooting tools, and sufficient technical depth for full escalation. Since smaller companies usually have tight information technology funds and can provide little executive bandwidth for handling IT support tasks, Progent's Contact Center Outsourcing Services can be the most efficient way to make sure that business information systems are always up and running. Read more details concerning Progent's Contact Center services.

  • Consulting Services
    Progent offers small and midsize businesses budget-friendly availability of world-class consultants who can provide assistance with critical products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network architecture, company-wide network protection engineering, non-stop it system design, virtualization strategies, plus integration, programming and training for small business software including financials, ERP and MRP, reporting, sales automation, and office productivity software. Progent can provide assistance with short-term projects such as office relocations and major software migrations, extended initiatives like business information application development and support, relational database software development and administration support, and web design, continuing support including server monitoring and network administration, or emergency response like data restoration and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for mission-critical business applications like Microsoft Exchange Server and SQL Server to provide small and midsize businesses with greater degrees of availability, protection, and recoverability than is possible with the type of internal data center that is realistically affordable for most small organizations. Since Progent uses the same data centers that host the gear of some of the planet's biggest IT organizations, Progent can save you the cost of building and managing the systems required for world-class cooling, power backup, and uninterruptible Internet access. For managed application servers, Progent can also see to it that patches and revisions remain updated, security and efficiency is continually tracked, and systems are consistently backed up and ready for complete and prompt restoration. Find out more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting services for all of a small organization's production servers in an environment that not only provides the top degree of dependability and scalability but that is also simple for customers to migrate to another service provider or to bring in-house whenever your circumstance calls for it. Progent's Private Cloud hosting service is built around mature virtual server technologies that allow companies with multi-vendor networks to benefit dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while getting enterprise-class availability and an unprecedented degree of vendor alternatives. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in a single centrally administered solution, can support the mixed- OS and loosely standardized networks common with smaller companies, and keeps control of the software licenses in the customer's hands so that moving to a different virtualized host is fast, reliable, and inexpensive. This avoids becoming a captive to a specific hosting provider while still offering all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers expert remote consulting to help organizations of all sizes connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid network models that utilize on-premises IT assets as well as public cloud services. To help you to integrate public cloud services with networks, Progent offers a range of public cloud migration services such as Office 365 integration with on-premises Exchange deployments, Azure design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.

Why Progent Offers the Right Alternative for Thornton, Colorado Small Businesses
Progent's size, breadth and depth of information technology skill, and experience with corporate network support allow small businesses to avoid the problems related to excessive reliance on small support firms or freelance engineers.

Working with Progent allows your business to:

  • Avoid Over Reliance on Freelance Support Consultants
    For network support, smaller businesses often rely heavily on individual engineers. Though freelance service providers have lower overhead than more substantial IT service organizations and can afford to charge apparently lower rates, individuals are sometimes too overworked to react quickly to urgent network problems. If an independent engineer is occupied with another client, sick, on travelling, or in class, the absence of replacement staff may require your business to wait for help in case of a crisis. As your small business expands, system downtime or problems with line-of-business programs get more costly. The money you thought you were conserving on an independent consultant can be eaten up fast due to lost productivity. In addition, when independent engineers confront new problems, the unavailability of a large engineering group to count on for advice forces them to learn in place while your organization ends up with the costs for their continuing training.

  • Gain Access to Expertise in Advanced Network Solutions
    The majority of smaller service organizations or freelance consultants specializing in small business IT consulting are capable of delivering connect-the-dots solutions but don't have the background to deal cost-effectively with complex network infrastructures with mixed operating systems, multiple locations, Voice over IP systems, remote clients, interconnected accounting and operational software, data-driven web sites, and custom line-of-business software. Progent's background with worldwide companies and Progent's large group of experts can benefit your business because big-company networks are inherently complicated, integration problems demand in-depth knowledge in many technical areas, and achieving an acceptable level of stability, availability, and protection calls for enterprise-tested best practices.

  • Build a Firm Foundation for Growth
    Small companies typically start with an IT system implemented on a tight budget. Lacking a solid basis, a series of ad hoc fixes commonly get piled onto of a marginal structure. As a business evolves, reliability and scalability problems can hinder the success of the business. These environments need thorough evaluation, smart strategic planning, and in-depth expertise to upgrade to an IT infrastructure that can act as the reliable basis to meet current business requirements and support future expansion.

  • Partner with Solution Providers, Not Product Vendors
    Smaller companies need guidance and insight to navigate through an increasingly complex maze of technology options offered for enabling business growth and enhancing productivity. They do not need an IT engineer or service organization that attempts to sell them products. Progent avoids conflicts of interest by not reselling hardware and software. Progent offers services exclusively. This permits Progent to align technical support services with the real needs of clients. Mixing network consulting and product reselling can result in a situation where the proposed solution is based on a predetermined vendor instead of being driven by the true requirements of a small business.

Contact Progent
If your Thornton, Colorado business wants to get in touch with Progent about network outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Immediate Online Network Support
For immediate remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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