Consulting and Technical Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent connectivity to email, calendars, web-based applications, and other critical business data. Progent offers Toledo, Ohio companies support from BlackBerry-qualified experts who can help companies to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry environments economically and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their information system.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Consulting Support for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Exchange Server, Domino, or Groupwise users to transmit and receive emails that stay encrypted during wireless transit to ensure maximum data protection. BES Server also simplifies a wide variety of key administrative jobs ranging from BlackBerry setup and updates to wireless security and high availability.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-qualified engineers can help you use BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-certified consultants can also assist you to use BES Server to implement key tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and manage BES Server's high-availability architecture using virtualization
  • Install BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Automatically track and analyze the health of your system

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can also assist your business to resolve a wide range of problems associated with synchronization, handset detection, email consistency, web access, wireless connections, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote consulting services for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support costs at a minimum and, by dealing with issues promptly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements analysis, solution design, deployment strategy and execution, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and physical components meet your requirements, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software editions, server hardware and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security specialists to perform network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Certified Expert
To contact Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.
















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