Topeka, KS Remote Help from Certified Computer Network Troubleshooting Professionals
Progent's network technical support services can deliver your Topeka, KS business low cost and reliable support from Microsoft and Cisco certified IT experts. By providing network support help when you need it, providing advanced expertise for critical technologies, delivering value-added services such as 24x7 server monitoring, and charging only for services you receive, Progent gives your Topeka, Kansas company an affordable solution for optimizing the productivity and profitability of small office networks. Whether you maintain an onsite system, rely on cloud infrastructure, or have a hybrid cloud/on-premises network, Progent is the intelligent choice for businesses to build and support a robust and safe IT system and to benefit from fast availability of the seasoned support usually available only to corporations who can afford a large internal information technology staff.

For larger businesses, Progent can provide co-sourcing support to reinforce the skills of your in-house network support group. This can reduce expenses and minimize technical risks for major projects like application development, disaster recovery planning and testing, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition offer the services of certified experts to assist your business to design and execute a sensible cloud computing strategy.

Primary Technologies Serviced by Progent for Office Networks in Topeka, Kansas
Progent offers the services of qualified consultants for all aspects of network technology deployed in small companies and local governments. Products and technologies supported by Progent's consultants include:

Service Delivery Options for Topeka, Kansas Companies
Progent has a selection of options for providing small businesses with cost-effective IT services for technical support, system architecture, hosting services, and IT management. Progent's paradigm for providing network support is based on the Help Desk Call Center operational structure familiar to larger IT groups. Progent's Help Desk Call Center Support Model ensures fast support, thorough activity records, consistent follow-through, and tight expense control across a range of IT support delivery alternatives that include remote troubleshooting, onsite support, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center offers urgent and scheduled online support for Microsoft Windows, Linux, Apple, and Cisco-based environments in the United States and worldwide. Progent's seasoned support professionals can help clients to troubleshoot and fix hardware and software problems without the cost or delay of travel for onsite service visits. The background of Progent's IT consultants allows them to handle the majority of network problems rapidly. For complex problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-based registration procedure for new customers to accommodate emergency network problems and Progent bills per minute with no startup charges or time minimums, so you are invoiced only for the help you get. Specialists available online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSEs, and GIAC-certified security professionals. Learn additional information about Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent provides onsite technical support for registered customers in major metropolitan areas in the U.S. Progent's on-site support personnel can work in conjunction with Progent's online service engineers to give small and midsize businesses the ideal combination: on-premises service technicians when you need them plus the remote help of Progent's worldwide team of network engineers, security specialists, and business software developers. The wait time for on-site support visits is usually under one business day. There is no sign-up or retainer charge for registering as a Progent customer for onsite support. Learn more details concerning why to sign up for Progent's onsite network support.

  • Phone Support
    Progent's Contact Center Outsourcing Services are intended for small and midsize companies who need fast and reliable support from a professional Help Desk with effective phone support, online troubleshooting capability, and enough technical strength for all needed escalation. Since small and midsize businesses usually are constrained by tight information technology budgets and can spare little management attention for handling IT support tasks, Progent's Contact Center Services could be the most efficient option to ensure that small business information networks stay up and running. Learn more details about Progent's Helpdesk outsourcing services.

  • IT Consulting Expertise
    Progent offers small and midsize companies budget-friendly availability of world-class IT professionals who can provide assistance with vital products and technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network infrastructure, company-wide network protection consulting, high availability it system consulting, virtualization solutions, plus configuration, customization and training for business applications including accounting, ERP and MRP, reporting, CRM, and productivity software. Progent can provide assistance with short-term projects such as site relocations and massive system migrations, longer term projects such as management information software programming and support, database application programming and administration support, and web development, on-going support such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and system management, or emergency response like disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for vital applications such as Microsoft Exchange Server and SQL Server in order to provide small businesses with greater degrees of dependability, protection, and recoverability than is possible with the class of in-house data center that is achievable for the majority of small and midsize organizations. Because Progent utilizes the same facilities that host the gear of some of the world's biggest information technology companies, Progent can save you the cost of building and managing the systems needed for enterprise-class cooling, electrical failover, and redundant Internet access. For hosted applications, Progent can also make sure that patches and revisions stay current, security and efficiency is continually monitored, and systems and data files are consistently archived and ready for full and rapid recovery. Learn additional information concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting services for the entirety of a small or midsize company's production servers in a setting that not only delivers the top degree of fault-tolerance and extensibility but that is also easy for clients to transfer to a different service provider or to move internally whenever your circumstance calls for it. Progent's Private Cloud hosting service is structured around mature virtual server techniques that allow businesses with mixed networks to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class dependability and an unparalleled level of vendor flexibility. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally managed package, can support the mixed- platform and non- standardized networks common with smaller businesses, and retains ownership of the licenses in the client's hands so that migrating to a new virtualized host is fast, reliable, and inexpensive. This avoids becoming a captive to a single hosting service while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers expert remote consulting support to help businesses of all sizes integrate their networks with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that combine physical resources as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Azure design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

Why Progent Offers the Smart Choice for Topeka, Kansas Small Businesses
Progent's size, breadth and depth of information technology skill, and familiarity with corporate IT consulting enable small businesses to avoid the problems associated with over reliance on small service firms or freelance engineers.

Teaming with Progent allows your company to:

  • Avoid Over Dependence on Individual Consultants
    For IT support, small companies often depend heavily on individual engineers. Although freelance support providers carry lower expenses than larger IT service firms and can afford to charge nominally lower fees, freelancers are often stretched to far to respond rapidly to urgent situations. If a freelance engineer is busy with different client, ill, on vacation, or in training, the lack of backup staff may force your business to wait for help during a crisis. The more your company grows, system unavailability or problems with critical programs get more expensive. The money you believed you were conserving on a freelancer can disappear fast due to lost output. In addition, when freelance engineers encounter unfamiliar problems, the unavailability of a big engineering group to rely on for help forces them to train on the job while your business winds up footing the bill for their continuing training.

  • Gain Access to Expertise in Complex IT Issues
    The majority of smaller service organizations or independent engineers specializing in small business IT support may excel at delivering connect-the-dots fixes but don't have the seasoning to deal cost-effectively with complicated IT configurations with mixed operating systems, multiple offices, Voice over IP systems, remote workers, interconnected financial and analytical applications, eCommerce, and specialized business applications. Progent's experience with worldwide companies and Progent's extensive team of specialists can be valuable to your company because big-company environments are inherently complicated, support problems require thorough knowledge in many technical areas, and reaching a high degree of stability, reliability, and security requires enterprise-tested processes.

  • Create a Firm Foundation for Seamless Growth
    Small companies typically start with an IT system implemented on a shoestring budget. Lacking a proper basis, a series of band-aid fixes commonly get tossed on top of a tenuous structure. As a company grows, stability and expandability problems can hinder the productivity of the organization. These environments need proper assessment, intelligent business planning, and broad-based expertise to migrate to a network infrastructure that can act as the solid basis to meet critical business needs and support future growth.

  • Partner with Solution Finders, Not Product Resellers
    Smaller companies need direction and education to navigate through an increasingly complex maze of technology options available for accelerating growth and enhancing productivity. They do not need a network consultant or service firm that attempts to promote a product. Progent avoids conflicted motives by not selling hardware and software. Progent offers services exclusively. This allows Progent to align technical support services with the genuine needs of customers. Mixing IT consulting and product selling can result in a conflict where the recommended solution is built around a predetermined vendor instead of being based on the actual needs of a client.

Contact Progent
In case your Topeka, Kansas company needs to contact Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Fast Online Technical Support
For immediate online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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