Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other critical business data. Progent can provide Tucson, Arizona businesses support from BlackBerry-certified professionals who can assist organizations to manage their BlackBerry environments or migrate efficiently to a current mobile platform.

As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for organizations of any size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small businesses frequently resort to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, gives small companies a budget-friendly solution for integrating BlackBerry products productively into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

Consulting and Technical Support for BlackBerry BES Server
Research in Motion's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that are encrypted during wireless transit to provide optimum security. BlackBerry BES Server also streamlines a broad selection of vital management jobs that span from smartphone setup and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage user and group settings with BlackBerry's vast selection of policies

Progent's BlackBerry-certified engineers can also assist you to utilize BlackBerry Enterprise Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and support BES Server's high-availability architecture using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Automatically track and report on the overall health of your solution

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned service professionals can also help your company to troubleshoot a broad range of problems concerning synchronization, device recognition, email consistency, web browsing, wireless connectivity, IM, workstation software configuration, and Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small business IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to select and install sensible security options.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.

Call or Email Progent for Support from a BlackBerry-Certified Professional
To get in touch with Progent about technical support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.
















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