Consulting Support Services for RIM BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones from Research in Motion are one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web applications, and other vital business data. As the complexity of small company networks has increased, and as the need for world-class security, reliability, and recoverability has become the standard for businesses of all sizes, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations often resort to outside consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, dispensing with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-Gold certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's proven online support model, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and safely.

Consulting Support for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry smartphones, providing a centralized solution for handling key tasks such as device installation, updates, and deactivation and offering a solid infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus email servers and BlackBerry handsets and allows remote synchronization.

RIM BlackBerry Enterprise Server Configuration Support

BES Server offers a wealth of security options beginning with advanced data encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great versatility in adjusting levels of protection to match the special requirements of your company's network. Progent's BlackBerry authorized consultants can assist your company to choose powerful security functions and enable them remotely. Examples of these wirelessly selectable security features include:

  • Disable a device
  • Erase information from a missing smartphone
  • Disable Bluetooth
  • Activate internal defenses against malicious attacks

BES Server also provides flexibility in selecting how to keep mobile users from installing or executing unsecure or unauthorized programs. Progent can assist you to choose protective processes such as:

  • List exactly which applications are allowed on the device
  • Prevent external applications from using non-volatile storage on the BlackBerry smartphone
  • Determine what functions external software can access on the BlackBerry smartphone
  • Restrict the kinds of connections third-party software running on the BlackBerry device can establish
  • Block all external applications from being installed or executed on the BlackBerry smartphone

Progent's Remote BlackBerry-Certified Consulting Services is Fast and Economical
For businesses in Tulsa, Oklahoma who require quick and economical help from a certified BlackBerry consultant, Progent provides effective remote assistance from a seasoned support team who have delivered IT solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and lets engineers resolve problems rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide expert support in fields such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements analysis, system design, installation planning and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products match your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software versions, processors and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can help you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Professional
In order to contact Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.

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