Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones from Research in Motion are one of today’s most popular solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other critical business data. As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has become increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to outside support firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's efficient online service delivery capabilities, provides small businesses an affordable alternative for integrating BlackBerry products seamlessly into their information system.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and safely.

Consulting and Technical Expertise for BlackBerry Enterprise Server
RIM's high-end platform for administering large collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted during transit to provide maximum security. BES Server also simplifies a broad variety of critical administrative tasks ranging from smartphone deployment and upgrades to wireless security and high availability.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-qualified consultants can help you use BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage user settings with BES Server's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and manage BlackBerry's fault-tolerant architecture using virtual servers
  • Install BlackBerry smartphones wirelessly
  • Establish specialized management roles
  • Automatically track and analyze the overall health of your BlackBerry system

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can in addition help your company to resolve a wide array of issues concerning synchronization, handset detection, messaging consistency, web browsing, mobile connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote consulting services for small company IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs at a minimum and, by handling problems quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements analysis, system architecture, deployment planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry BES Server, assist your organization to decide which management model and hardware products meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and mass storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry consultant can help you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.
















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