Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular products for achieving mobile access to email, scheduling, web programs, and other critical business information. Progent offers Tulsa, Oklahoma businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry deployments or transition efficiently to a more popular smartphone solution.

As the complexity of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for companies of all sizes, successful integration and support of BlackBerry technology has grown more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses frequently resort to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.

Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry smartphones, providing a centralized platform for controlling key tasks such as device deployment, upgrades, and retirement and providing a strong foundation for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BES Server provides a wealth of security options starting with automatic data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great flexibility in adjusting degrees of security to match the specific needs of your network. Progent's BlackBerry certified engineers can help your company to select advanced security features and activate them wirelessly. Samples of these over-the-air configurable security features include:

  • Disable a smartphone
  • Erase data from a misplaced or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Activate internal defenses against malicious attacks

BlackBerry BES Server also offers versatility in determining ways to prevent mobile users from installing or running unsecure or unauthorized programs. Progent can help you to select blocking processes such as:

  • Specify exactly what programs are allowed on the device
  • Prevent external applications from allocating persistent memory on the BlackBerry device
  • Determine which resources third-party applications can access on the device
  • Restrict the kinds of connections third-party applications running on the BlackBerry smartphone can establish
  • Block all third-party programs from being loaded or executed on the device

Progent's Online BlackBerry-Certified Technical Support is Quick and Economical
For companies in Tulsa, Oklahoma who need fast and affordable access to a certified BlackBerry consultant, Progent provides efficient online assistance from a veteran support team who have provided IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel expense and allows consultants to solve technical issues quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and can provide expert support in areas such as resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability system architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, solution architecture, roll-out planning and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management model and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning alternatives for software editions, processors and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, manage Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.
















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