Fast Phone Help for Tulsa UNIX, Linux, or Sun Solaris NetworksFor small companies located in Tulsa or anywhere in Oklahoma, Progent provides help for computer systems based on UNIX, Linux, Solaris, or Apple Mac OS X or for environments that include a mix of UNIX and Windows platforms. Progent has provided remote troubleshooting to businesses in every state in the U.S. (Refer to Progent's customer testimonials). Progent also offers the expertise of CCIE-qualified engineers for challenging connectivity problems, as well as the assistance of CISSP-accredited security engineers to handle high-level security architecture and disaster recovery preparedness.

Progent's online technical support engineers represent excellent leverage because they have the practical background and the advanced tools to solve most network issues quickly. This lowers direct costs since service calls accumulate fewer chargeable consulting minutes. Online support also avoids the cost of sending an engineer to your site. Your company benefits additionally with incidental costs by reducing or eliminating system outages and associated losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused executives.

Progent's billing model for remote help is designed to maximize the impact of your network support dollar. Progent bills by the minute for telephone-based assistance, so you are charged exclusively for the support that you actually get. Unlike typical online support firms, Progent requires no service activation fee or minimum job duration. Progent's one-minute billing unit and clean model for billing avoid scenarios where quick solutions somehow turn into substantial invoices. Progent's penchant for dealing with problems quickly results in your business conserving cash.

Progent's Online Support Technologies
Over the years, Progent has fine tuned a set of optimized tools and field-proven methodologies that ensure the maximum level of effectiveness for online consulting and troubleshooting for small company information networks. Progent provides secure VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN connectivity allows the consultants of Progent's online support team to link to your computer system remotely without compromising corporate security.

Progent's sophisticated technical support reporting system stores extensive histories describing all support that Progent's clients have received. Progent's staff service personnel have access to the history of all help provided to each Progent client by every Progent consultant. This history of issues and fixes is stored as an easily accessible internal knowledge base that permits Progent's remote technical professionals to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services grows over time. Progent's advanced certifications and formal relationships with important industry leaders such as Cisco and Microsoft permit access to other extensive technical knowledge bases and permit quick access to manufacturers' in-house product engineers with the result that Progent's online consulting experts are able to come up with the most efficient solutions in the least time.

Initiate Remote UNIX, Linux, Sun Solaris, or Apple Mac OS X Network Support from Progent
To get started with Progent's remote support in Tulsa or anywhere in Oklahoma or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, visit Immediate Urgent Support.

Online Support Services Provided by Progent
Progent's online network support experts have advanced credentials in a comprehensive array of products and technologies. This wide range of capability enables Progent's consultants to manage almost any emergency that may crop up in a small company information system. Credentials awarded to Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.

To provide assistance to businesses with multi-platform environments, Progent also provides access to consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants.

Online support services Offered by Progent to companies in Tulsa and throughout the state of Oklahoma include:

  • UNIX, Linux, Solaris, and Mac OS X Expertise
    Progent's UNIX, Linux, Solaris, and Mac OS X online support services cover a wide range of information technology such as network architecture, messaging solutions, system and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware consolidation and easy management, and transitioning from older systems to the latest Windows or Linux-powered solutions. Progent's group-based approach to solving network problems enables quick escalation, when required, to consultants with task-relevant expertise to handle challenging situations. This accelerates solutions of urgent problems, reduces network downtime, and cuts service expense.

    Progent's UNIX and Linux support engineers can offer urgent phone-based help for troubleshooting anomalies affecting UNIX/Linux systems based on popular versions of UNIX including:

    Major Linux versions for which Progent can provide expertise include:

  • Contact a Cisco CCIE for Complex Network Troubleshooting
    Cisco CCIE Engineers for Tulsa, OklahomaThe Cisco CCIE credential is the highest recognition for network infrastructure professionals, and certifies a consultant's networking knowledge at the expert level. Cisco CCIEs can resolve even the most complex problems occurring in network design, deployment, administration, protection, and repair. Cisco qualified CCIEs operate with the highest priority with Cisco's internal engineers in analyzing anomalies with IOS network administration utilities and developing alternate approaches or identifying software patches. Cisco CCIEs offer exceptional cost-effectiveness because their broad expertise enables them to find solutions for even the most complex problems rapidly. In typical cases, less qualified consultants can struggle for hours or even days with identical problems that a Cisco CCIE can dispose of in a few minutes. Few service providers make Cisco CCIEs accessible to support small and mid-size businesses. Progent offers quick phone contact with a CCIE so your company can get timely help for serious network infrastructure issues that are lowering worker efficiency but are not within the scope of your regular computer service personnel. Progent's CCIE engineers can tie into your network using state-of-the-art on-line support technology to provide efficient, safe, and economical diagnosis and remediation. Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's market leading selection of networking appliances such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, VoIP systems, Catalyst family switches, as well as Virtual Private Network solutions.

  • Authorized Windows Expertise
    MS Windows Support for Tulsa, OklahomaProgent's Microsoft-certified remote service engineers can provide network repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your business the expertise of consulting professionals who can assist you with a wide range of technology support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, MS Exchange 2016 migration, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2013 design, Microsoft Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide range of remote desktop support services including Windows 7 integration, preparing for to 64-bit workstation applications, configuring Office 2010, and automating PC desktop image creation.

  • CISSP, ISSAP, and CISM Certified System Security Professionals
    CISSP Qualified Network Security Engineers for Tulsa, OklahomaProgent's accredited CISSP, ISSAP, and CISM network security consultants can provide a range of system protection solutions that can strengthen the immunity of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against attacks or help your company to recuperate quickly after a serious penetration. Security solutions available from Progent cover thorough network security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; quick cleanup after virus and worm assaults; configuring firewalls; designing secure mechanisms for off-site and mobile communication; guarding your email infrastructure from spam and directory harvest attacks; and establishing round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote consulting services to help organizations of all sizes connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine local resources as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Additional Consulting Programs Available from Progent
Progent can provide the skills of seasoned online consulting professionals for contract IT projects that small companies frequently need. Progent's charges for ongoing development or consulting tasks are determined according to the level of expertise of the consultants required. Progent's experience with these special fields of information technology enables customers to execute major projects within budget and on time. Progent's special online consulting services include:
  • Help Desk Call Center Services
    Progent's Call Center service offerings for small and midsize companies with environments based on UNIX/Linux, Solaris, Apple Mac, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Call Center consulting. Progent's Help Desk outsourcing support services are designed for smaller businesses who don't have the money or time to create an internal Help Desk Call Center but who need quick communication with a reliable Help Desk Call Center with proficient telephone assistance plus the in-depth expertise to escalate the most challenging tasks to high-level engineers.

    Progentís Virtual Help Desk Call Center is designed for bigger companies and serves as a seamless extension of your existing Call Center staff. Progent's Virtual Help Desk can act as an escalation alternative for the most difficult computer system issues, or be ready in those instances when your ordinary support engineers are too busy.

    Progent's Help Desk consulting support can assist you in building an effective new Help Desk Call Center or revamping your existing organization, identifying or enhancing Help Desk Call Center software products to address the special demands of your business, or providing occasional phone support staff to reinforce your internal Call Center group during high-demand scenarios such as software migrations, major updates, or installing brand new applications.

    Progent's Call Center staff of seasoned network experts provides your clients in Tulsa or anywhere in the state of Oklahoma quick contact with a large support resource with years of background providing telephone-based support and remote repair service for computer environments that incorporate UNIX/Linux, Solaris, Apple Mac, Cisco, or Microsoft components. Progent's focus is to earn the Help Desk Call Center recognition as a significant driver of company performance, and Progent's goal is to fix and not merely report technical issues.

  • Applications Support: Education, Customization, and Troubleshooting
    Progent's Applications Experts Team provides online advanced engineering expertise and training in specific business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver expertise, programming, and education for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, MS Office Word, and Excel. To learn more about Progent's consulting, custom development, and training offerings for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Apple Mac experts can support the artistic components of Apple Mac computing by providing remote consulting services and training in imaging, audio, and video. Progent's consultants offer help in a large selection of Mac creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with special jobs like scanning or digitizing audio or video or integrating an audio/video post production lab.

    Remote Network Monitoring Support
    Progent offers companies in Tulsa, or anywhere in the state of Oklahoma, online computer system monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent for your environment so that your network support is proactive and automated. By exposing potential problems before they grow into full-scale emergencies, system monitoring can head off inconvenient and costly service crises. Progent can also utilize system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple Mac environments, Windows systems, or environments that incorporate a variety of platforms.

How Your Tulsa Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about emergency online support with UNIX, Linux, Sun Solaris, or Mac OS X environments, visit Progent's Urgent Online Help, call 1-800-993-9400, or see Contact Progent.

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