Immediate Phone Support for Tulsa UNIX, Linux, or Solaris NetworksFor small companies located in Tulsa or anywhere in the state of Oklahoma, Progent provides technical support for computer systems powered by UNIX, Linux, Sun Solaris, or Mac OS X or for networks that include a mix of UNIX and Windows technology. Progent has delivered remote troubleshooting to businesses in every state in the U.S. (Refer to Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for challenging infrastructure issues, as well as the services of CISA and CISSP-certified security consultants to handle high-level security architecture and business continuity preparedness.

Progent's online support services offer excellent leverage due to the fact that they are equipped with the real-world experience and the advanced technology to resolve the majority of information system problems rapidly. Efficient support lowers immediate costs because solutions accumulate a smaller number of billable minutes. Remote help also avoids the expense of sending a consultant to your site. Your company saves additionally with incidental expenses by minimizing or eliminating network downtime and related costs due to business disruption, upset customers and vendors, unproductive workers, and distracted management.

Progent's billing model for remote support is structured to get the most out of your IT service investment. Progent bills by the minute for telephone-based consulting, so you are billed only for the services that you actually get. In contrast to typical online support firms, Progent imposes no service activation surcharge or minimum payments. Progent's per-minute granularity and clean policy for billing eliminate scenarios where speedy. minor fixes somehow end up as large invoices. Progent's penchant for dealing with technical issues efficiently results in your company saving cash.

Progent's Online Service Tools
Over the years, Progent has refined a collection of customized technologies and field-proven methodologies which allow the highest degree of efficiency for online technical support and repair for small and midsize business information systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN access enables the consultants of Progent's online support team to interface to your environment without breaching system security.

Progent's advanced technical support database system maintains thorough histories for all service that Progent's customers have received. Progent's team service personnel have the benefit of the specifics of support rendered to every customer by every consultant. This archive of problems and solutions is organized as an easily exploitable internal knowledge base that allows Progent's remote support engineers to share their experiences company-wide to make sure that the value of Progent's technical support improves over time. Progent's high-level accreditations and close relationships with major vendors such as Cisco and Microsoft permit access to other massive technical support knowledge bases and allow fast response from vendors' internal product engineers with the result that Progent's remote service specialists are able to determine the best solutions quickly.

Get Online UNIX, Linux, Solaris, or Mac OS X Network Support from Progent
To access Progent's phone support in Tulsa or anywhere in Oklahoma or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for network support, go to Immediate Urgent Support.

Remote Support Services Provided by Progent
Progent's online technical support experts offer certified skills in a comprehensive array of technologies. This broad range of IT skills permits Progent's engineers to handle practically any crisis likely to take place in a small or midsize company information system. Credentials awarded to Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To support clients with mixed-OS networks, Progent also provides the skills of consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional consultants.

Phone-based services provided by Progent to customers in Tulsa and throughout the state of Oklahoma include:

  • UNIX/Linux, Sun Solaris, and Mac OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple Mac OS X remote consulting services cover a broad array of information technology including network architecture, email solutions, network and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server economization and simplified administration, and transitioning from older systems to the latest Microsoft Windows or Linux-based environments. Progent's team-oriented approach to resolving technical issues promotes quick escalation, if necessary, to consultants with appropriate expertise to tackle complex situations. This expedites solutions of urgent problems, reduces lost productivity, and lowers support costs.

    Progent's UNIX and Linux support engineers can provide emergency online help for analyzing problems affecting UNIX/Linux networks powered by leading variants of UNIX such as:

    Major Linux versions for which Progent offers expert support include:

  • Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
    Cisco CCIE Engineers for Tulsa, OklahomaThe Cisco Certified Internetwork Expert (CCIE) certification is the premier accreditation for network engineers, and validates a consultant's networking knowledge at the master level. Cisco qualified CCIEs can resolve even the most stubborn challenges occurring in network infrastructure planning, deployment, maintenance, security, and repair. CCIEs operate on a privileged basis with Cisco's in-house product support engineers in isolating anomalies with IOS network administration utilities and coming up with workarounds or locating program updates. Cisco CCIEs represent an exceptional value because their deep expertise enables them to find solutions for the most difficult problems rapidly. In common cases, less qualified service providers can struggle for hours or days with identical problems that a Cisco-qualified CCIE can fix in a few minutes. Few support firms make Cisco-qualified CCIEs accessible to support small and medium sized companies. Progent offers quick phone contact with a Cisco CCIE so you can get immediate support for serious network infrastructure problems that are impacting worker productivity but are not within the comfort zone of your local computer support providers. Progent's Cisco CCIE engineers can communicate with your network by means of advanced on-line support technology to provide fast, safe, and economical analysis and repair. Progent's Cisco-qualified CCIEs can provide consulting for all of Cisco's top-selling family of networking devices including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst Series switches, plus VPN solutions.

  • Certified Microsoft Windows Support
    Microsoft Windows Expertise for Tulsa, OklahomaProgent's Microsoft-certified remote support professionals can provide computer system problem solving and IT help for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your company the assistance of support engineers who can assist your company with a wide range of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 design, Skype for Business Server planning and deployment support, Lync Server management and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server planning, Small Business Server consulting, and Windows Essentials migration and cloud integration.

    Progent also can deliver a wide range of online desktop support services such as Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISSP and ISSAP Qualified Network Security Engineers
    CISSP Qualified System Security Consultants for Tulsa, OklahomaProgent's accredited CISSP, ISSAP, and CISM network security consultants can provide a range of security services to enhance the defenses of your UNIX, Linux, Sun Solaris, Mac or Windows network against internal or external threats or help your business to recover quickly following a damaging breach. Security services available from Progent include: thorough network security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; fast recuperation from virus and worm attacks; installing firewalls; designing safe mechanisms for remote and mobile connectivity; defending your email system from spam and directory harvest attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online consulting to help businesses of all sizes connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that utilize physical IT assets along with cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud integration support services that include Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Additional Support Services Available from Progent
Progent can provide the services of world-class online consulting professionals for contract IT projects that small businesses often need. Progent's charges for longer-term consulting projects are determined based on the level of expertise of the consultants involved. Progent's experience with these special areas of information technology allows clients to complete major projects within budget and on schedule. Progent's special remote engineering services include:
  • Call Center Support
    Progent's Help Desk Call Center programs for small companies with environments that incorporate UNIX/Linux, Solaris, Apple Mac, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Help Desk Call Center outsourcing services are a convenient solution for small organizations who don't have the budget to assemble and manage an internal Call Center but who require quick access to an efficient Help Desk with proficient telephone support plus the technical depth to escalate complex tasks to advanced consultants.

    Progentís Virtual Call Center is designed for larger companies and serves as a transparent extension of your existing Call Center resources. Progent's Virtual Call Center can serve as an escalation option for the toughest computer system challenges, or be ready in those circumstances when your ordinary service providers are too busy.

    Progent's Help Desk Call Center consulting support can aid you in establishing an effective new Help Desk Call Center or improving your established one, evaluating or customizing Help Desk Call Center software products to handle the particular requirements of your business, or providing occasional online staff to reinforce your existing Call Center team to deal with demanding situations like software transitions, mass upgrades, or rolling out brand new applications.

    Progent's Help Desk Call Center staff of veteran information technology consultants gives your customers in Tulsa or anywhere in the state of Oklahoma rapid assistance from an effective network service group with extensive background providing phone help and online repair service for networks powered by UNIX, Linux, Solaris, Apple Mac, Cisco, or Microsoft components. Progent's concentration is to give the Help Desk perception as a key contributor to business performance, and Progent's goal is to resolve instead of just report technical problems.

  • Business Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Experts Team offers online advanced consulting support and education in special application areas such as ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and education for Microsoft business applications such as CRM, Microsoft Office Project, Word, and Office Excel. To find out more information about Progent's expertise, programming, and training services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Mac consultants can promote the creative aspect of Mac computing by providing phone-based consulting services and education in graphics, audio, and video. Progent's consultants can provide assistance in a range of Apple Mac creative tools such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with common projects like scanning or digitizing audio/video or setting up an audio/video production studio.

    Online Network Monitoring Support
    Progent can provide companies in Tulsa, or anywhere in the state of Oklahoma, online network monitoring services powered by MS System Center Operations Manager network monitoring and reporting, enhanced by Progent to suit your business so that your IT support is proactive rather than reactive. By uncovering possible problems before they grow into crashes, remote monitoring can ward off disruptive and expensive network breakdowns. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Mac OS X networks, Windows systems, or networks that incorporate a variety of operating systems.

How Your Tulsa Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency online support with UNIX/Linux, Solaris, or Apple Mac environments, visit Progent's Urgent Online Support, phone 1-800-993-9400, or see Contact Progent.

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