Urgent Remote Technical Support for Tulsa UNIX or Linux SystemsFor small businesses located in Tulsa or anywhere in the state of Oklahoma, Progent offers technical support for computer systems powered by UNIX, Linux, Sun Solaris, or Mac OS X or for environments that include a mix of UNIX-family systems and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the U.S. (See Progent's customer testimonials). In addition, Progent offers the consultation CCIE-qualified network specialists for complex connectivity problems, as well as the services of CISSP and CISM-accredited security engineers to help with high-level security design and business continuity preparedness.

Progent's remote technical support services represent excellent leverage because they have the real-world experience and the advanced tools to resolve most network problems quickly. This lowers direct costs since service calls accumulate a smaller number of billable minutes. Remote help also eliminates the expense of sending a consultant to your office. Your organization saves additionally in indirect expenses by minimizing or avoiding network outages and related costs stemming from business disruption, upset clients, idle employees, and de-focused management.

Progent's billing policy for remote support is structured to maximize the impact of your network support dollar. Progent bills on a per-minute basis for phone consulting, so you pay just for the support that you actually get. In contrast to typical online support firms, Progent asks for no service activation fee or minimum payments. Progent's per-minute granularity and simple model for billing do away with situations where fast repairs manage to turn into substantial tabs. Progent's penchant for handling problems efficiently translates into your company spending less money.

Progent's Remote Technical Support Technologies
Through years of experience, Progent has fine tuned an arsenal of optimized technologies and field-proven methodologies that allow the highest degree of efficiency for remote help and troubleshooting for small company computer systems. Progent provides protected VPN support for gateways from multiple leading companies including Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN access enables the engineers of Progent's remote service group to link to your system remotely without violating network security.

Progent's highly evolved service database system maintains thorough documentation describing the service that Progent's customers have been provided. Progent's team engineers have access to the details of assistance rendered to every Progent client by every engineer. This database of issues and resolutions is stored as a conveniently exploitable support database that permits Progent's remote support professionals to communicate their knowledge company-wide to ensure that the value of Progent's support services grows daily. Progent's advanced accreditations and formal relationships with major vendors such as Cisco and Microsoft make available additional massive technical support databases and allow quick response from vendors' internal product engineers so Progent's remote service specialists are able to come up with the best resolutions promptly.

Start Receiving Online UNIX/Linux, Solaris, or Apple Mac OS X Network Support from Progent
To get started with Progent's remote support in Tulsa or anywhere in Oklahoma or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical requirement for network support, visit Immediate Urgent Support.

Phone-based Technical Services Provided by Progent
Progent's online support experts have certified skills in a comprehensive set of products and technologies. This breadth of technical skills enables Progent's consultants to tackle almost any problem that may crop up in a small or midsize company information system. Certifications held by Progent support experts in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Professional.

To help companies with mixed-platform environments, Progent also provides access to consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants.

Remote services Offered by Progent to small businesses in Tulsa and throughout the state of Oklahoma include:

  • UNIX, Linux, Sun Solaris, and Apple Mac OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple Mac OS X online consulting services cover a broad array of information technology including network architecture, messaging solutions, system and operational security, UNIX/Linux and Windows integration, VMware products for server economization and easy administration, and migration from older systems to current Microsoft Windows or Linux solutions. Progent's team-based approach to resolving network problems promotes fast escalation, if necessary, to engineers with task-relevant experience to handle challenging scenarios. This expedites solutions of critical problems, minimizes network downtime, and cuts support costs.

    Progent's UNIX and Linux consultants can provide urgent remote assistance for analyzing anomalies within UNIX, Linux, or Solaris networks based on leading versions of UNIX including:

    Important Linux versions for which Progent offers expertise include:

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco CCIE Consultants for Tulsa, OklahomaThe Cisco CCIE certification is the premier recognition for network engineers, and certifies a person's networking knowledge at the master level. Cisco CCIEs can deal with the most stubborn issues occurring in network infrastructure design, deployment, management, protection, and repair. Cisco qualified CCIEs operate closely with Cisco's internal engineers in analyzing anomalies with Cisco IOS network management tools and coming up with workarounds or locating software updates. Cisco qualified CCIEs are an excellent value since their deep experience enables them to resolve the most complex problems quickly. In common instances, less qualified service providers can struggle for many hours or days with the same tasks that a CCIE can dispose of in minutes. Few consulting firms make CCIEs accessible to support small and medium sized companies. Progent can provide quick telephone contact with a CCIE so you can receive timely help for severe network infrastructure issues that are hurting worker efficiency but are outside the comfort zone of your regular computer service group or consultant. Progent's CCIE engineers can communicate with your environment via the latest on-line troubleshooting tools to perform efficient, safe, and affordable diagnosis and remediation. Progent's Cisco CCIEs offer assistance with all of Cisco's market leading family of networking products including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) products.

  • Certified Microsoft Windows Experts
    Microsoft Windows Experts for Tulsa, OklahomaProgent's Microsoft-certified online service engineers offer computer system repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of consulting engineers who can assist you with a wide range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2013 application development, Microsoft Skype for Business migration consulting, Lync Server integration and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, SQL Server 2016 integration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

    Progent in addition offers a wide range of remote desktop services including Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, configuring Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Qualified Network Security Engineers
    CISSP Qualified Network Security Professionals for Tulsa, OklahomaProgent's certified CISSP, ISSAP, and CISM security engineers offer a range of security services that can enhance the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against internal or external threats or help you to clean up rapidly following a damaging penetration. Security solutions offered by Progent include: in depth security evaluation using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Hydra; rapid recuperation from virus and worm attacks; installing firewalls; designing safe techniques for off-site and mobile access; securing your email system against viruses, spam and directory harvest attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online support services to help companies of all sizes connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that combine on-premises IT assets along with public cloud services. To assist you to integrate public clouds with networks, Progent can provide a range of cloud integration services such as Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Special Consulting Programs Available from Progent
Progent can provide the services of seasoned remote consulting professionals for special projects that small companies often need. Progent's charges for longer-term development or consulting projects are set according to the qualifications of the engineers involved. Progent's background in these important fields of computer technology allows clients to execute major initiatives within budget and on schedule. Progent's project-based online consulting solutions include:
  • Call Center Expertise
    Progent's Help Desk service offerings for small and midsize organizations with networks that incorporate UNIX/Linux, Solaris, Apple Mac, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Call Center outsourcing services are well suited for small businesses who lack the budget to build and maintain an internal Help Desk Call Center but who need fast communication with a dependable Help Desk Call Center with professional phone support as well as the in-depth expertise to escalate the most challenging tasks to high-level consultants.

    Progentís Virtual Help Desk is designed for bigger companies and operates as a transparent addition to your existing Helpdesk organization. Progent's Virtual Help Desk can act as an escalation resource for complex network challenges, or be available in overflow instances when your other service providers are too busy.

    Progent's Help Desk Call Center consulting support can assist you in building an effective new Call Center or enhancing your existing one, identifying or enhancing Help Desk Call Center application software to handle the unique demands of your company, or adding occasional online staff to reinforce your in-house Help Desk Call Center team during demanding events like software transitions, mass updates, or installing new business software.

    Progent's Call Center staff of experienced network consultants offers your workers in Tulsa or anywhere in the state of Oklahoma quick access to an efficient technical support group with extensive experience delivering telephone-based support and remote repair service for computer environments that incorporate UNIX/Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk Call Center perception as a crucial contributor to business efficiency, and Progent's policy is to fix rather than merely report IT problems.

  • Applications Services: Education, Programming, and Problem Solving
    Progent's Applications Consulting Group offers remote professional engineering support and education in specific application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also offers expertise, customization, and education for Microsoft business applications including CRM, MS Project, Microsoft Word, and MS Office Excel. To learn additional information on Progent's consulting, custom development, and training services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Mac consultants can promote the imaginative components of Macintosh systems by providing remote help support and training in imaging, audio, and video. Progent's support professionals offer expertise in a large selection of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also assist you with special procedures such as capturing or digitizing audio or video or configuring an audio/video production lab.

    Remote Network Monitoring Support
    Progent can provide businesses in Tulsa, or anywhere in the state of Oklahoma, online network monitoring services based on MS Operations Manager, enhanced by Progent to fit your business so your computer support is proactive rather than reactive. By anticipating potential problems before they result in crashes, system monitoring can head off stressful and costly information system breakdowns. Progent can also assist with network monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple Mac environments, Microsoft Windows systems, or systems powered by multiple platforms.

How Your Tulsa Company Can Contact Progent's Remote Service Professionals
To contact Progent about urgent online support with UNIX/Linux, Sun Solaris, or Mac OS X networks, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or go to Contact Progent.

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