For small company computer networks located in the state of Utah, Progent's Microsoft and Cisco qualified engineers can provide phone help and remote troubleshooting to solve your computer network problems fast and cost effectively. Progent has acquired enterprise-class skills, sophisticated tools, and support knowledge bases to diagnose and fix network problems while avoiding the cost and time delays normally associated with on-site technical service visits.

If your Utah organization is situated beyond the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your local network systems support options may be limited in expertise, or not available during an emergency. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of field proven network engineers average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a varied range of clients. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying that expertise to deliver efficient network solutions.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, enables secure self service, and offers a single control mechanism for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud experts can assist businesses of any size with any facet of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.

Easy Engagement and Pricing Structure
Progent has made it easy to become a customer. Progent requests no complicated contracts, no minimum commitments, no retainers, and no minimum support time for services performed during normal working hours. All consulting time is fully documented and billed to the precise number of minutes used. By-the-minute invoicing avoids situations in which clients are charged major bucks for quick fixes. You are billed only for the support you receive.

Oracle DBA Services and Software Development
Progent offers the services of an Oracle consultant for Oracle DBA support or an Oracle software developer for building database business applications. Progent's Oracle DBAs can assist you to streamline critical Oracle database management activities including performance tuning, backup and restore strategies, and information security. Progent's Oracle application developers can help your company to build, tune, troubleshoot, or port Oracle applications based on PL/SQL. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize existing SQL programs by utilizing Oracle's SQL Tuning Advisor.

Juniper Networks Consulting Services
Progent's Juniper Networks-certified network consultants can assist you to plan and deploy Juniper Firewall and VPN platforms, optimize and support your infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to enable your business to streamline the management and strengthen the security of your Juniper and NetScreen VPN appliances, multi-access gateways, and switches. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that incorporate a mix of Juniper's software platforms.

Progent's Consulting and Development Services for SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security and compliance, availability, mobile computing support, and integrated analytics and reporting. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer online and onsite support to help organizations of any size to design, implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

PC Desktop Consulting and Support Services
Progent's desktop support staff can help your company to set up PCs, laptops, or wireless devices individually or assist your business to plan and implement a large-scale move to a new version of an operating system or a new release of an important desktop program. Progent's Microsoft PC specialists can configure titles from Microsoft's Office line of end-user software or Microsoft Dynamics financial and CRM programs on your client PCs so they interact productively with other Microsoft applications, software from third-party publishers, database servers, and key services network-wide. As an example, Progent can set up Microsoft Outlook on a workstation or notebook to support both the usage profile of your employee and the protection requirements of your company. Progent can in addition provide remote and on-site troubleshooting support for desktops.

Management Support for Microsoft Lync 2013
Lync Server 2013 enables businesses of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging (IM). instant messaging, presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 consultants can assist your company to assess the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and future plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and onsite training to your IT team and users. Progent has in-depth expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook, Word and PowerPoint. If you are already running Lync Server, Progent's Microsoft Skype for Business Server consultants can assist you to design and carry out a smooth upgrade to Skype for Business.

Linux Support and UNIX/Windows Integration
If your organization's network combines Linux technology with Windows, Progent can help you to incorporate your servers into an efficient system that allows all your operating systems to coexist for simpler administration, transparent dataflow, fault tolerance, enhanced performance, and integrated security. If you are creating Linux based-software within an environment that includes Windows-based servers, desktops, and applications, Progent offers comprehensive outsourcing that frees you to focus on your area of high-value expertise.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a converged voicemail solution that accelerates productive collaboration by providing flexible set of alternatives for accessing voice messages within an environment that is easy to implement and manage. Unity Connection allows you to access and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP Phone, a smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco ISR routers, offers affordable voicemail, integrated messaging, IVR, and automated-attendant services for small to mid-size businesses and enterprise satellite offices with up to 500 users. Progent's Cisco-qualified CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your CUE deployment delivers maximum business advantage.

Detailed Documentation of Services
Progent provides complete and meaningful reports of all service work to make sure customers don’t ever feel “captive” to their IT service provider. Progent sends email documentation of services shortly after completion of each support task, and also encloses a printed copy along with monthly invoices. Comprehensive network service documentation makes it less disruptive for clients to move to a new support organization or take on more service duties in house. Good support reporting also give IT managers the visibility needed to evaluate maintenance services and produce more realistic network expense projections.

Talk to a Progent Network Support Expert
To see how you can get in touch with a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or go to Remote Computer Help.

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