For office network systems located throughout the state of Utah, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone assistance and troubleshooting to fix your network systems problems fast and cost effectively. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to identify and fix network problems while avoiding the cost and time delays associated with on-site technical service calls.

If your Utah small business is located beyond the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your local computer network support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís group of expert network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the task, but an expert with field proven methods for applying those skills to assist with cost effective network solutions.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the top class of organizations that work closely with Microsoft, have been tested for technical skills, and have verified customer references. Gold Partners must maintain large staffs of IT professionals who have completed extensive certification testing. Gold Certified Partners are given access to exclusive support and training opportunities from Microsoft and early access to beta software for training and evaluation purposes.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with replication to provide fast, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart from each other. Progent offers online or on-premises access to a NetApp MetroCluster expert who can assist your business to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering help with tasks like assigning disk pools, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to verify adherence with information assurance standards and government requirements.

Planning and Deployment Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and onsite support services to help organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless users irrespective of their location or computing device. (See Meraki switches consulting services.)

Part-time CIO Services
Progent can provide businesses with an IT management professional who can act as a part-time CIO. This experienced IT executive can offer strategic direction to assist you to integrate appropriate IT products to enhance business operations so they align better with your business objectives. Your company can create and implement a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer. Key tasks Progent's part-time CIO can carry out include growth strategies, planning IT budgets, building models for TCO and ROI, reengineering business processes, negotiating contracts with suppliers, establishing security and compliance standards, business impact analysis, automating network management, computer desktop support solutions, software revision control, and business continuity planning.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings control, inventories network resources, guards against company data leakage, performs health reporting, allows secure end-user self service, and delivers a single control mechanism for administering mixed-OS networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help your organization with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.

Help with Choosing an ISP and a Connection Package
Progent can provide the affordable services of online Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Services available from Progent include evaluation of your existing bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and managing a seamless move to a new carrier and/or service plan. Provisioning can include optimizing current routers and switches and configuring additional ones, implementing firewalls, and upgrading dependable BGP configurations. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Microsoft Project Server Integration and Training
Progent's Microsoft Project Server and Project Online experts can provide advanced online and onsite support services for Project Server as well as for Microsoft platforms that integrate in conjunction with Project Server. Consulting services provided by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange 2016 migration, Exchange 2013 configuration, Exchange Server 2010 management,Office Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE engineers to assist your company to optimize your environment to support local, branch office, at-home, and mobile users so they can utilize Project Server to collaborate securely and productively. Progent's security experts can assist you to adopt and enforce security policies that protect sensitive project information without interfering with the efficient exchange of legitimate information.

Immediate Support for Urgent Issues
With Progentís urgent online network support services, you can get instant help for issues that are causing lost productivity. Remote help eliminates the long wait and higher expense associated with on-site computer service. For typical administration work, Progentís online support consultants can complete most jobs within a few minutes of a request, instead of forcing your company to wait for hours for on-premises help to show up.

Microsoft Data Protection Manager Support
System Center 2016 Data Protection Manager provides small and mid-size businesses near-continuous backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft certified DPM 2016 consulting experts can assist you to design, implement, manage, and troubleshoot a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of DPM or from a legacy system, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent offers online or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or provide comprehensive project management or co-management support to help you complete your Data Protection Manager 2016 deployment on time and on budget.

Migration Help for Windows 10
Progent's Windows Windows 10 migration experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent include ROI analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and users, and post-migration Call Center support services.

Extended Hours Remote Technical Support
Progent's economical extended hours remote technical support program offers companies round-the-clock access to remote support from Progent's Technical Response Center. Services available outside regular business hours include fixing issues with Microsoft-based server products, MS Windows desktop troubleshooting, help with Microsoft Office programs, system backup/restore, and fundamental routing and switching support for Cisco networking products.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers can provide advanced online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that run the gamut from small companies and campus networks to enterprise data centers and ISPs. Progent can show you how to implement Cisco's rapidly evolving switching technology to realize the throughput, expandability, resilience, virtualization support, data protection and manageability required for your organization. To learn about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, refer to Catalyst switch consulting and support services. For information about Progent's consulting and support for Cisco's Nexus family of switches, refer to Nexus switch support. For information about Progent's support services for Cisco Meraki switches, refer to Meraki switches configuration and management.

Microsoft SharePoint Support
Progent's Microsoft-certified SharePoint Server 2010 engineers and SharePoint 2007 support professionals can show you how to evaluate the economic justification for implementing the latest release of Microsoft SharePoint Server, advise you on the most appropriate edition of SharePoint Server for your circumstances, offer setup and deployment services, assist you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application software to work with SharePoint Server, develop a comprehensive security plan that incorporates portal technology, and provide troubleshooting and Helpdesk services.

Video Conferencing Consultants
Progent can provide the support of an accredited video conferencing and telepresence consultant with an extensive background deploying products from the major telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, configure, expand, or maintain a video conferencing solution that preserves your current investment and optimizes the business value of your information network. Progent can also provide the expertise of infrastructure engineers who can assist companies of all sizes to create and troubleshoot a communications network that provides the speed, reliability, security, and expandability required to accommodate your telepresence environment.

Get in Touch with a Progent Computer Support Expert
To find out how you can contact a Progent computer consultant for remote or on-premises support in , call 1-800-993-9400 or go to Remote Network Help.














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