For business network systems located in the state of Utah, Progent's Microsoft and Cisco qualified professionals can provide phone support and remote troubleshooting to repair your computer system issues quickly and affordably. Progent has acquired enterprise-grade expertise, sophisticated utilities, and support knowledge bases to identify and repair computer network problems without the expense and time delays associated with on-site technical service visits.

If your Utah company is located beyond the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your local computer support options may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of network consultants average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical tasks for a broad range of clients. This means you get not just the technical competency needed for the task, but a professional with proven methods for applying that expertise to assist with cost effective network solutions.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network customized for your facilities, offering you a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service. Progentís on-premises wireless survey features onsite inspection, spectrum and security assessment of your existing wireless network, evaluation of your buildingís layout, testing for radio frequency interference, RF propagation modeling, identification of the best placement for client-specified Wireless Access Points such as Cisco Aironet APs, Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report describing a new wireless network.

Temporary CIO Support Services
Progent can provide organizations with an IT management professional who can act as a temporary or part-time Chief Information Officer. This veteran IT officer can offer long-term direction to assist your company to deploy appropriate IT products to enhance business operations so they align more closely with your corporate goals. Your company can create and install a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer. Key tasks Progent's temporary CIO can perform include growth strategies, planning technology budgets, building and tracking models for TCO, optimizing business processes, reviewing contracts with suppliers, defining security policies, monitoring service level agreements, streamlining network management, desktop management solutions, software revision management, and business continuity preparedness.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento, California has a variety of advanced servers and network support infrastructure that can be used online or on site to facilitate piloting, assessments, performance modeling, repair, business continuity simulation, training, and other purposes to help Progent's clients successfully carry out major IT initiatives.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete line of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN storage environments efficiently based on best practices.

MySQL Software Development and Database Administration Services
Progent's MySQL relational database management system experts offer a selection of affordable online support services to assist companies to enhance the business benefit of MySQL. Support services available from Progent for MySQL environments include database administration support, application development, and MySQL migration help.

Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from legacy releases of Virtual Machine Manager, design workflows for building and deploying VMs and VM hosts, design high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide world-class Windows Hyper-V consulting and VMware ESXi expertise.

Amazon Web Services (AWS) Planning and Integration Consulting Services
Progent's Amazon AWS cloud integration consultants offer cost-effective online support to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid ecosystems that efficiently integrate Amazon AWS resources. Progent offers as-needed support or Progent can deliver project management outsourcing to help you migrate smoothly to the Amazon AWS platform.

Team Approach to Service and Problem Escalation
Computer networks have grown ever more complex. In addition, most small office networks integrate products from many different manufactures. This makes network integration and maintenance increasingly challenging. It is unfeasible for even the most talented individual to have deep knowledge in all areas of information technology, or broad practical experience in the enormous range of hardware and software brands, versions, and updates that small companies incorporate in their information systems. Progent utilizes a team approach to computer support and depends on application experts to bring in-depth knowledge when needed to solve complex technical issues efficiently, at the lowest expense to you.

After-hours Online Support
Progent's affordable extended hours online support program offers clients 24x7 availability of remote support from Progent's Technical Response Center (TRC). Services offered outside normal business hours include fixing problems with Windows servers, MS Windows desktop support, assistance with Microsoft Office programs, system backup and recovery, and basic routing and switching help for Cisco networking products.

Virtualization Expertise
Virtual compute, storage and networking technologies enable businesses to optimize utilization, streamline network management, and improve workload continuity and data protection. run multiple virtual machines on a single actual processor. Typical applications for virtual servers are resource efficiency, inexpensive platforms for applications that only run on outdated OS software, and affordable segregation of software programming or testing environments from production ones. Progent's virtual server engineers can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Hyper-V Virtual Server help, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can configure virtual servers to maximize performance, fault tolerance and ease of administration while at the same time lowering costs; suggest and verify business recovery strategies that minimize productivity loss in case of a catastrophe; and deliver ongoing support, repair, and consulting services as virtualization technology evolves.

PC and Mobile Device Centralized Administration Consulting
Progent offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager design and installation and Intune expertise to centralize and simplify the management of your PCs and Cloud-connected mobile devices. Progent can assist you to upgrade efficiently to Configuration Manager 2016 from a legacy change management platform or help you to enhance your current SCCM 2016 ecosystem to accommodate your evolving business needs.

MS Dynamics GP Support
Progent can provide a MS Dynamics GP consulting professional to assist your company to maintain and enhance your Microsoft Great Plains-based business information system. Progent can also help you to architect and deploy an efficient Great Plains migration from an older system so that you retain your historical data, improve your security, improve your financial reporting and analytics, leverage Microsoft Office support, and minimize business impacts by planning and adhering to an intelligent upgrade strategy.

Talk to a Progent Computer Consultant
To find out how to get in touch with a Progent network consultant for online or onsite help in , call 1-800-993-9400 or go to Remote Network Support.

© 2002- 2018 Progent Corporation. All rights reserved.