For small company network systems located within the state of Virginia, Progent's Microsoft certified technical team members can deliver phone assistance and remote troubleshooting to resolve your network issues fast and affordably. Progent has acquired enterprise-class expertise, software tools, and support databases to diagnose and repair computer network problems while avoiding the cost and time delays normally associated with onsite technical service dispatches.

If your Virginia company is located beyond the larger metropolitan areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your local computer network support choices may be limited in skills, or not available during an emergency. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís team of expert network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a diverse range of clients. This means you get not only the technical expertise needed for the job, but a professional with proven methods for applying that expertise to deliver affordable network solutions.

ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the health of their information system. Powered by some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory implementation. Both options also offer the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with information security regulations, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. To find out more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

Part-time Chief Information Officer Services
Progent can supply organizations with an information management expert who can act as a temporary or part-time CIO. This experienced IT officer can offer long-term direction to assist you to integrate appropriate technology to improve business operations so they match more closely with your business goals. Your business can develop and install a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer. Critical tasks Progent's part-time CIO can perform include growth strategies, establishing technology budgets, building and tracking models for Total Cost of Ownership, reengineering workflows, negotiating with suppliers, establishing security policies, cash flow management, automating network management, software revision management, network asset documentation control, and disaster recovery/business continuity preparedness.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that indicates mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-certified Cybersecurity audit professional able to help businesses in the fields of IS audit process, IT enforcement, systems and infrastructure ROI, information technology support, safeguarding of data resources, and disaster recovery preparedness.

Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding suite of productivity programs and cloud services offered on a subscription basis. Office 365 applications and cloud-based services are offered in an array of subscription plans targeted at customers ranging from students and households to global enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can help you to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop solutions lower the work needed for network managers to install applications so that they are consistent throughout an entire workforce, offer the ability to control rights to critical information, and allow fast installation of additional or updated workstations. In Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services simplifies client access, enhances performance, strengthens security, unifies management, and provides a nearly seamless user environment. Progent's desktop virtualization consultants can help you to assess the business benefits of Microsoft's virtual desktop technologies, set up test and production environments, optimize your network architecture to support virtualized clients efficiently, assess and remediate security problems, and educate your IT managers to utilize industry best practices to achieve maximum payback from client virtualization.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide high-level remote expertise for business continuity planning, testing, and training to assist your company to prepare for potential disasters, minimize downtime for your most critical IT operations, avoid data loss, and comply with examiners' letters and business obligations. Progent's business continuity experts can work closely with your executive and network support staff to perform business impact evaluation, define interdependencies, specify human and physical assets needed to run your business, prioritize crucial network functions and define acceptable restoration times, select colocation centers, set up safe remote connectivity for crucial workers, implement notification mechanisms and define responsibilities for personnel, write a complete recovery and test plan, and provide training for key people to carry the business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can show you how to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure public cloud.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, each Progent consulting expert has access to the technology and educational resources needed to deliver the best computer support possible. Progent's outsourcing, Help Desk, Office 365 integration expertise, and software programming services permit small and midsize business customers to take advantage of the wide array of knowledge associated with the IT departments of large organizations without the significant cost and hassle of maintaining a large in-house support group.

Wide and In-depth Knowledge of Office Networks
Progentís group of more than 100 network consultants means customers can take advantage of the leverage of over a thousand years of combined experience and shared knowledge to repair the most vexing computer issues. Progentís accredited network consultants have the experience to identify solutions fast and deliver them cost effectively.

Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service network consulting and support firm such as Progent rather than with an individual freelance consultant, you are ensured timely availability of knowledgeable professionals whenever you require them. You no longer have to be concerned that sickness, training, vacations, or conflicting jobs with different customers will cause you to be with no support during a crisis.

Apple macOS and OS X Consulting
Progent's experts offer Apple macOS and OS X clients a range of services including online Apple macOS and OS X desktop help, expertise with Mac software, Outlook for Mac and Exchange expertise, Mac security and network infrastructure engineering, integration between Mac and Microsoft Windows networks, and individual training. For business networks built solely on Mac or for systems incorporating a mix of Apple macOS and OS X, Linux, and MS Windows-based servers and workstations, Progent has the experience and knowledge to handle the complexity of architecting, installing, and supporting an IT infrastructure that is reliable, safe, efficient, and supportive of your company's objectives.

Cost-effective Support Solutions
Many small organizations utilize poor metrics when searching for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate technical background can take several times longer to complete the identical job than a seasoned Information Technology professional. As an example, billing a third less per hour, but taking three times as long for the same task is not a deal. Even worse, a badly architected or configured network infrastructure that is undependable and difficult to manage or expand can cost an organization many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied businesses across the U.S. indicate the efficiency of Progent's service model and the technical capability of Progent's staff of engineers.

Design and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants offer Aironet wireless AP consulting and Cisco wireless controller consulting to help you benefit from the IEEE 802.11ac Wi-Fi standard to get three times the speed for your Wi-Fi LAN while extending the signal coverage.

Microsoft Dynamics GP Programming and Support
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, supports the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and tightens security. Progent's experienced Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and experience to resolve the critical technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the return on your investment in this powerful platform.

Get in Touch with a Progent Network Support Expert
To learn how to contact a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Online Network Support.

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