For business computer networks located anywhere in the state of Virginia, Progent's Microsoft authorized engineers can deliver online help and troubleshooting to fix your network troubles fast and affordably. Progent has developed enterprise-class skills, sophisticated tools, and support databases to diagnose and resolve computer network problems without the cost and delays normally associated with onsite service calls.

If your Virginia company is situated beyond the larger metropolitan areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your nearby computer support options may be limited in expertise, or unavailable during urgent situations. This results in a network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progent’s staff of expert network engineers average more than 10 years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a diverse range of customers. This means you get not just the technical know how needed for the job, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Network Consulting Services for Local Governments and School Districts
Progent has extensive experience delivering a full-spectrum of online IT support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing advanced remote network consulting and has delivered IT solutions to organizations in every state. Progent's remote computer support for local governments eliminates travel costs and resolves issues faster than on-premises support.

In-depth Expertise in Microsoft's Popular Server Solutions
Progent offers broad experience with Microsoft’s popular server systems. Progent can provide Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 R2 engineering services, Microsoft Windows Server 2003 professional help, Microsoft Windows 2000 support, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Exchange Server 2010 management, Microsoft Exchange 2007 consulting services, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 consulting and technical support.

Cisco Unified CM and Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, functions as the foundation of Cisco's communications and collaboration solution. CUCM and Cisco Unified CM Express provide a modern IP-PBX solution by integrating tightly with apps that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager consultants can assist with any facet of CUCM configuration and troubleshooting in areas that include integrating Cisco VoIP phones and desktop video phones, designing dial plans, setting up SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, and integration with Exchange Server and Skype for Business.

Easy Engagement and Billing Model
Progent has made it simple to become a client. Progent requests no complicated contracts, no minimum commitment, no retainers, and no minimum job fee for services provided during normal working hours. All support time is fully documented and billed to the precise number of minutes utilized. By-the-minute invoicing eliminates scenarios in which clients pay major dollars for quick repairs. You are billed exclusively for the services you are provided.

Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to upgrade from a legacy version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment so you get maximum return on investment. Progent also offers SCVMM 2016 migration consulting to assist your organization to plan and carry out a smooth migration from SCVMM 2012 to SCVMM 2016 so you can benefit from new assurance capabilities, more affordable VMM storage fabric, and other enhancements.

Microsoft Windows 8.1 Integration
Progent's certified Windows 8.1 consultants can provide a range of IT outsourcing and co-sourcing services to help companies of all sizes to install, administer, and support IT systems that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's experienced project management consultants can help set up test environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans based on industry best practices. Progent's consultants also offer Windows 10 planning and migration support.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
Progent offers Windows 2016 clustering consulting, Microsoft Windows Server 2012 failover cluster expertise and Windows Server 2008 R2 clustering expertise to help your enterprise design clustered server environments that can provide world-class uptime, even for normal maintenance functions. This zero-downtime feature is feasible because any server in a cluster can be taken off-line for maintenance work without impacting users. Server clustering also frees support staff to install vital security enhancements during normal business hours without reducing user productivity.

Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent provides a selection of network maintenance packages built on Microsoft System Center 2016 Operations Manager technology. Progent's automated, round-the-clock server monitoring makes your computer management proactive rather than crisis-based. By anticipating potential problems before they cause system disruptions, Progent's server monitoring can keep your information network free of stressful and expensive service outages.

System Center Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager offers small to mid-size organizations automatic backup and simplified recovery functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive backup for key platforms like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft certified SCDPM 2016 consultants can assist you to plan, deploy, administer, and repair an enterprise-wide backup/restore solution powered by DPM 2016. Progent can assist you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can deliver occasional expertise to help you through technical bottlenecks or provide comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.

Planning Help for Microsoft Windows 10
Progent's Windows Windows 10 migration consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 available from Progent include ROI analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and management, network infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and post-migration technical help.

Exchange 2013 Upgrade Services
Progent offers expert Microsoft Exchange 2013 migration support including risk/benefit analysis, end-to-end project management, site readiness preparation, cost estimates of all new software and hardware needed, preparing your Active Directory (AD) forest and its domains to work optimally with your Exchange 2013 environment, designing DAGS that provide maximum availability to your mailbox servers, system verification at a customer's site or at Progent's testing facility, setting up temporary coexistence of Microsoft Exchange Server 2013 and older versions of Exchange, deployment of the production system, deactivating the old servers, and webinar training for client's IT group and end users.

Planning and Support Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft Gold-certified SCOM 2012 consulting experts have more than 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer companies of any size expert online or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to remediate critical issues uncovered by SCOM 2012. Progent also offers System Center 2016 Operations Manager consulting services to help you to upgrade cost-effectively from SCOM 2012 to Operations Manager 2016.

Get in Touch with a Progent Network Support Expert
To see how you can access a Progent computer consultant for remote or on-premises help in , phone 1-800-993-9400 or visit Online Network Support.














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