For small company network systems located within the state of Virginia, Progent's Microsoft and Cisco authorized technical team members can deliver online help and remote troubleshooting to repair your network systems issues fast and cost effectively. Progent has developed world-class expertise, sophisticated utilities, and support knowledge bases to identify and fix computer network problems without the cost and delays normally associated with on-site technical service calls.

If your Virginia organization is located outside of the larger urban areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your nearby network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís team of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical projects for a extensive range of customers. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

Business Intelligence Reporting Consulting
Progentís business information reporting consultants can provide remote and on premises expertise to assist you with any phase of BI reporting from troubleshooting or modernizing applications to planning and implementing an advanced BI solution. Progent's BI experts can assist you to maintain your existing reporting system, help you to migrate reports from a discontinued reporting platform to a current solution, and provide custom remote mentoring to meet your individual requirements. Progentís management reporting consultants can provide experience in all popular business analytics reporting platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.

Design and Configuration Support for Cisco's Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Meraki Wi-Fi AP consultants offer online and onsite support to help businesses of any size to plan, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and ASA firewalls to create a cohesive ecosystem that delivers identical access, responsiveness, security compliance, ease of management and uptime for wired and wireless clients irrespective of their location or device. (Refer to Cisco Meraki switches consulting services.)

MySQL Software Development and Database Administration Services
Progent's certified MySQL database management consultants can provide a selection of affordable support services to help companies of any size to maximize the strategic value of MySQL. Expertise offered by Progent for MySQL environments include DBA support, software development, and MySQL migration assistance.

World-class Cisco Support from Expert CCIE-certified Engineers
Progentís exclusive team of Cisco certified CCIE network engineers have earned an accreditation reserved for only the most capable experts for designing, configuring, implementing, and debugging a wide range of Cisco network and interconnectivity solutions. There are only seven thousand CCIEís worldwide, and attaining certification requires comprehensive verification of networking skills through written examinations and hands-on demonstrations to make sure that CCIEís know how to apply knowledge to real-world situations. CCIEís have a foundational knowledge of root networking technologies and protocols that enable quickly creating multi-vendor solutions.

Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV ERP includes powerful innovations such as specialized Role Centers, enhanced business analytics and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP professionals can provide custom programming, configuration and debugging support to enable you to benefit from MS Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV to other services and programs. Also, Progent can help you to create and utilize data warehouses so you can improve your understanding of your operations, attract additional clients, refine your marketing strategies, and build productive partnerships.

Broad and In-depth Experience with Business Information Networks
Progentís team of more than 80 network experts means clients can take advantage of the leverage of more than a thousand years of combined experience and shared knowledge to fix the most vexing computer problems. Progentís certified information technology consultants have the know-how to find fixes quickly and implement them cost effectively.

Citrix Virtual Desktop Engineering Support
Desktop and application virtualization solutions from Citrix permit fast set up of new desktops, fast publication of current applications, streamlined desktop image control, quick recovery from desktop PC breakdown or loss, reduced initial cost and extended usable life for client PCs, consistent high performance, tight control and enforcement of security standards, and the ability to keep sensitive business information from being taken from the data center. Progent's Citrix XenDesktop engineers and XenApp specialists can help you to assess, test, install, administer, and troubleshoot Citrix virtual desktop technology and can help you with other virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

Microsoft Office Access Database Application Programming
Progent's Microsoft Access developers and consultants offer affordable remote consulting services for all releases of Office Access including desktop and browser-based versions and offers advanced help for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Office Access application programming and database management.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical problems and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on time and within budget. For details about Progent's consulting support for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.

Planning and Deployment Consulting for Skype for Business Server
Progent's Microsoft Skype for Business experts can provide remote and onsite consulting services for companies of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms like Cisco UC. Progent's certified information security consultants can assist you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.

Expert Wireless Engineering and Support
Progent's wireless technology consultants have wide-ranging backgrounds in the integration and support of wireless networking technology and can assist your IT team to design, configure, manage and troubleshoot wireless ecosystems that are secure, robust, scalable, easy to administer and operate, able to handle your vital applications, and seamlessly integrated into hybrid cloud networks. Online and on-premises Consulting services offered by Progent span a variety of wireless solutions such as smartphone management, Wi-Fi infrastructure design and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless connections.

Team Approach to Service and Technical Problem Escalation
Information technologies have grown increasingly complex. In addition, typical small office networks incorporate software and hardware from many different manufactures. This makes computer integration and support increasingly difficult. It is impossible for even the most capable individual to have deep knowledge in all aspects of information technology, or extensive hands-on experience in the enormous range of brands, models, and revisions that small businesses incorporate in their information networks. Progent utilizes a team approach to computer consulting and depends on application experts to bring high-level knowledge when necessary to resolve complex technical issues efficiently, at the lowest cost to you.

Progent's Online Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide selection of affordable remote consulting services to help your organization to manage and troubleshoot your legacy Microsoft Office Word environment or help you to move to a newer release of Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility problems between various versions of Office Word, interfacing Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance consulting, and smart phone integration, and online Microsoft Office Word training sessions customized for individuals or groups.

Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent network support expert for online or onsite support in , phone 1-800-993-9400 or visit Remote Network Support.














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