For office computer networks located within the state of Virginia, Progent's Microsoft qualified consultants can provide phone support and remote troubleshooting to fix your computer system issues quickly and cost effectively. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to diagnose and repair computer network problems while avoiding the high cost and delays normally associated with onsite technical service dispatches.

If your Virginia organization is located beyond the larger urban areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your local network support options may be limited in technical expertise, or not available during a crisis. This can result in a office network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís group of network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the job, but a professional with field proven methods for applying those skills to deliver excellent network solutions.

SQL Server 2012 Support Services
Progent offers the expertise of certified SQL Server 2012 consultants as well as seasoned software programmers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified security consultants to help you to maintain your Microsoft SQL Server 2012 environment and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also assist you to upgrade to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Some Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the popular remote Cisco router consulting services available from Progent's certified Cisco experts are configuring hostname, IP addressing, routing tables, NTP, security logon banner and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing maps, and line settings; installing current IOS image; configuring and testing router failover; fixing VPN problems; making a network diagram and documenting router setup; plus security and availability strategy.

Progent's Integration and Development Services for Microsoft SQL Server 2016
SQL Server 2016 introduces significant enhancements in speed, capacity, data security, uptime, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-based operations and services. Progent's Microsoft certified SQL Server 2016 consultants offer online and on-premises expertise to assist businesses of all sizes to plan, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and SCOM.

Planning and Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released more than a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring significant business value to your information network. Progent's Microsoft Gold-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your company; and select the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 migration.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your network operating efficiently by tracking the state of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity. Read about the entire ProSight family of value-priced network monitoring and management services for small and medium-size businesses.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consultants can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for administering private and public cloud and hybrid cloud solutions that provide high availability, data security, and disaster recovery.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager (CUCM), is a converged voicemail solution that promotes productive collaboration by offering flexible set of alternatives for retrieving voice messages within a framework that is easy to implement and administer. Cisco Unity Connection lets you access and manage your voicemail messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, provides cost-effective voicemail, integrated messaging, interactive voice response, and greeting functions for small to medium businesses (SMBs) and corporate satellite offices with up to 500 voice mailboxes. Progent's Cisco-certified CCIE consultants offer Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE solution delivers significant business advantage.

Expert Wireless Consulting and Support
Progent's wireless integration consultants have wide-ranging expertise in the implementation and maintenance of wireless networking technology and can assist you to design, install, administer and troubleshoot wireless solutions that are compliant, robust, expandable, easy to manage and operate, ready to support your vital workloads, and transparently integrated into hybrid cloud networks. Remote and onsite support available from Progent span a variety of wireless solutions and include smartphone integration and management, Wi-Fi network design and deployment, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Cisco IOS software Upgrade Support
If you incorporates Cisco routers, you may be using an outdated version of Cisco IOS, the control software powering almost every Cisco router as well as the latest switches from Cisco. Cisco often publishes updates to IOS to correct problems, shore up security vulnerabilities, or add features. Unfortunately, upgrading IOS and other Cisco operating systems can be a challenge, depending on your Cisco appliance and your network infrastructure. For example, there may be limited internal RAM that might cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified consultants can provide a wide variety of services related to upgrading Cisco IOS or any other Cisco control software such as IOS EX or CallManager. Progent can run inventories of your Cisco software, recommend appropriate updates, provision Cisco appliances, copy images, activate and verify your new software, optimize throughput, resolve problems, and teach your network support staff how to get the benefits of all significant new functions.

Deployment Support for Microsoft Lync 2013
Microsoft Lync 2013 enables organizations of all sizes to create a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with app sharing, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and handheld clients. Progent's certified Lync 2013 experts can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and onsite training to your IT staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook, Excel and PowerPoint. If you are already running Lync Server, Progent's Skype for Business Server consultants can assist you to plan and implement out a smooth migration to Skype for Business.

Contact a Progent Network Support Expert
To find out how you can access a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or go to Online Computer Help.














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