Vermont Network Consulting for Small Business Computer Systems: Remote Support and Repair
For small business computer networks located throughout the state of Vermont, Progent's Microsoft and Cisco certified technicians can provide online assistance and troubleshooting to resolve your computer network issues fast and affordably. Progent has developed world-class skills, software tools and support databases to diagnose and fix network problems absent the high cost and delays normally associated with onsite service dispatches.
If your Vermont business is situated beyond the larger metropolitan areas such as Burlington, Rutland, or Montpelier, your nearby computer support options may be limited in skills, or not available during a crisis. This can result in a network that is unstable or causing wasted time due to technical problems continuing for too long. Progent’s group of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the task, but an expert with field proven methods for applying those skills to assist with efficient network solutions.
Immediate Assistance for Urgent Issues
With Progent’s remote support services, you can get immediate assistance for issues that are causing wasted productivity without the long wait for an on-site service consultant. For day-to-day administration work, Progent’s online support consultants can perform most jobs within minutes of a request, instead of requiring you to wait for hours or days.
World-class Cisco Support from Experienced CCIE-certified Consultants
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) consultants have earned a designation reserved for the most capable experts for designing, architecting, configuring, implementing, and troubleshooting a diverse range of Cisco network and interconnectivity solutions. There are only 7000 CCIE’s worldwide, and attaining certification involves comprehensive verification through written testing and hands-on lab testing to ensure that CCIE’s can apply knowledge to real world problems. CCIE’s have a strong base knowledge of core networking technologies and protocols that allow for rapidly creating multi-vendor solutions.
Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service support company such as Progent rather than with an individual freelance consultant, you are assured timely access to experienced experts when you need them. You do not have to be concerned that sickness, training, vacations, or priority conflicts with other clients will leave you without help during an emergency.
Nationwide Remote Support for Microsoft Windows and Cisco-based Network Environments
Progent’s Technical Response Center offers expert remote support for Microsoft and Cisco-based environments anywhere in the United States. Progent's certified experts have the experience to help you troubleshoot and resolve difficult network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of consultants makes it possible to escalate even the toughest problems to appropriate specialists as required.
Full Portfolio of Security Help
Progent's certified security experts can help you perform complete security audits, recover quickly from attacks, configure safe techniques for remote and mobile access, deploy automated software for protection against viruses, spam, and directory harvest attacks, and develop a security strategy with 24x7 monitoring.
Remote Server Monitoring with Microsoft Operations Manager
Progent offers nationwide remote monitoring services based on MOM so that your computer support is proactive rather than reactive. By identifying potential issues before they cause downtime, system monitoring can keep your network free of stressful and expensive service outages.
Linux Support and Linux/Windows Integration
If your organization's network combines Linux technology with Windows, Progent can help you integrate your servers into a cohesive network that allows all your operating systems to coexist for easy administration, seamless dataflow, high availability, enhanced performance and tight security. If you are developing Linux software on a network that includes Windows-based servers, workstations and applications, Progent offers full-service IT outsourcing that allows you to concentrate on your area of high-value expertise.
Custom Development Services
Progent can provide expert software designers and developers for developing custom business applications in areas that include eCommerce, external and internal web sites, Great Plains accounting, or Microsoft Dynamics SL, and specialized management reporting. Progent has deep experience successfully creating both simple and complex application development projects for businesses of all sizes.
Experience with a Wide Range of Business Networks
Progent’s expert consultants have provided IT support services to thousands of organizations in hundreds of diverse industries, giving Progent a unique real-world perspective on what technology solutions work and which ones don’t.
Web Development Services
If you want to revamp your corporate Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new venture, or build enterprise-class, data-driven Web applications, Progent can provide talented and experienced Web architects and developers. Progent's experts can also help you build and manage a secure, robust server and communications environment, including remote and wireless connectivity, to support your Web solutions. Services available through Progent's Experts Team include Web design, Web project management, .ASP and .NET programming, graphics design, and one-on-one training in Microsoft FrontPage. Progent can also provide engineers who can you create and deploy custom eCommerce solutions.
Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling enhanced productivity by making these resources available to legitimate remote or mobile users. ISA Server 2006 can guard corporate applications, services, and information across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-qualified Internet Security and Acceleration Server experts can show you how to design, install, set up, and support Internet Security and Acceleration Server 2006 on your system so your company benefits from a highly functional and affordable combination of protection, convenience, and performance.
Progent provides a variety of IT service packages for small businesses. These IT outsourcing and server monitoring services are based on the proactive problem solving abilities of Microsoft's MOM 2005, a next-generation server and system management software platform that tracks the availability, throughput, and security of your network and isolates potential troubles before they can disrupt your network. With Progent's affordably priced IT service programs, small businesses can choose a simple MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Computer Consulting for Microsoft Live Communications Server Computer Engineer
Microsoft Live Communications Server provides Instant Messaging and presence as part of a scalable, world-class package featuring advanced protection, transparent integration with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-administer, highly available solution. Successful implementations of Live Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the skill necessary to deliver all the advantages of Live Communications Server throughout your whole organization.
If your company computer system combines Sun Solaris technology with MS Windows, Progent can help you to incorporate your computers into a unified environment that allows all your OS platforms to run side by side for easy administration, seamless dataflow, high reliability, enhanced performance, and tight protection. Progent's Solaris and MS Windows coexistence support services include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and troubleshooting, on-site technical support, and help desk call center support.
For corporations with branches in Northern California or any area covered by Progent's consultants, Progent's Microsoft-qualified IT support professionals and authorized Cisco network consultants offer a variety of network support services including project management, SOX compliance, site relocations, enterprise security, system architecture, on-site or phone-based emergency support, and technical support for collocation hosting facilities. A Progent network consultant can show you how to plan a multi-site information system that makes smart use of colocation services and Internet hosting sites. Progent’s Microsoft qualified consultants can help large enterprises design, integrate and support major rollouts of updated versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SMS Server, SQL Server, and Enterprise Windows. Progent’s CCIE and CCNP consultants can assist you to configure Cisco technology for connection solutions that combine simple, high-speed, integrated, and remote networking.
Progent provides national remote phone support and consulting services for companies that run Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Online IT help provides optimum leverage for your information technology dollar by extending client efficiency and shortening the hours billed for network repair services. Advanced remote access utilities and skilled technicians and engineers allow Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP qualified security professionals to help you with the most challenging system issues.
Progent's UNIX platform support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient single consulting firm to show you how to create and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can provide a selection of data communications services from leading service providers including AT&T, Speakeasy, and New Edge Networks. Data transport services offered through Progent include ISDN, DSL, Frame Relay over DSL, Full or Fractional T1, Burstable T1, DS3, plus fixed and mobile wireless. Progent can help you with all facets of designing and implementing a cost-effective data transport solution that optimizes the productivity of your computer network. Progent can also offer support services covering areas from network repair to comprehensive IT outsourcing so that your data transport architecture can succeed.
Progent's fault tolerant consulting services for small company networks provides Microsoft and Cisco-certified consulting professionals who can help you deploy clustered servers to create a fault-tolerant network that includes key technologies and processes for line-of-business environments. Progent’s fault-tolerant network consultants can show you how to create ultra-reliable IT systems by designing and deploying the expanding suite of Microsoft Windows Cluster servers. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By showing you how to build your non-stop network based on Microsoft Windows Server 2003 Cluster, Progent’s consulting professionals can help configure a network infrastructure with features such as high-availability Internet connections, network load balancing, fault tolerant data center design, fault tolerant interoffice connections, high-reliability multi-site systems, and fault-tolerant business continuation design.
