For business network systems located throughout the state of Vermont, Progent's Microsoft authorized technical experts can deliver phone assistance and remote troubleshooting to fix your network systems troubles fast and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support databases to diagnose and resolve network problems without the cost and time delays normally associated with onsite technical service dispatches.

If your Vermont business is located outside of the larger metro areas such as Burlington, Rutland, or Montpelier, your local computer support options may be limited in skills, or not available during a crisis. This results in a network environment that is unusable or causing wasted time due to technical issues persisting for too long. Progentís team of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of network support, performing a large range of technical projects for a broad range of customers. This means you get not only the technical competency needed for the job, but a professional with proven methods for applying those skills to deliver affordable network solutions.

Strategically Headquartered in Silicon Valley
Progent is strategically headquartered in Silicon Valley in Northern California, an area respected worldwide for creativity, advanced technology, and world-class computer network experts. Cisco is based in the city of San Jose and Microsoftís Silicon Valley operation is Microsoftís largest besides Redmond. Other major high-tech companies headquartered in the San Jose / San Francisco Bay Area include Google, Apple Computer, Intel Corporation, Yahoo, Sun, Juniper Networks/NetScreen, and Oracle. This area is also the site of several of the highest ranked universities in the world. Progent has built a first-class group of Microsoft certified experts and Cisco certified CCIE network engineers from this large talent pool to form the nucleus of Progentís worldwide team of network specialists.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with continual replication to provide fast, zero data loss disaster recovery between datacenters located as far as 185 miles away from one another. Progent can provide access to a NetApp MetroCluster expert who can help you to plan, configure, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your technical needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your MetroCluster DR solution to prove adherence with information assurance standards and government mandates.

Planning and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is designed to offer a centralized solution for configuring and administering virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade smoothly from legacy versions of VMM, develop workflows for building and installing VMs and hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere expertise.

Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can deliver a range of network consulting services to help organizations of any size to support, administer, and repair networks that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support.

Immediate Support for Urgent Problems
With Progentís urgent remote computer troubleshooting services, your company can receive immediate help for issues that are causing lost productivity. Remote help eliminates the long delay and higher cost associated with on-site network help. For day-to-day administration tasks, Progentís off-site support consultants can perform most jobs within minutes of receiving a request, rather than forcing you to wait for up to a day for on-site help to arrive.

Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service IT consulting and support firm such as Progent as opposed to a freelance consultant, you are assured timely access to knowledgeable experts when you require them. You do not have to be concerned that sickness, training, vacations, or conflicting jobs with different clients will cause you to be with no support during an emergency.

Advanced Project Management Consultants
For enterprise project management support, Progent offers the services of senior IT professionals with years of background as technology project managers for application development, information technology implementation, and business process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide advanced management skills to help enterprise clients to adhere to best practices to ensure that development or deployment projects are successfully completed on time and on budget.

Online Training for Popular Desktop Applications
Progent provides online instruction for an array of client software. Progent's Online training covers areas that include Microsoft Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA development, PowerPoint collaboration, Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Online learning offers all the benefits of conventional classroom seminars, including instant interaction between clients and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the schedules of many workers.

Remote Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a variety of Network Support Bundles based on the proactive problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software solution that monitors the availability, performance and security of your information network and identifies anomalies before they can disrupt your network. To provide additional understanding concerning the performance and stability of your network infrastructure, Progent can help you integrate and manage leading network monitoring software based on the Linux operating system.

Desktop and Mobile Device Centralized Configuration Management Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) planning and installation and Intune consulting to centralize and simplify the administration of your desktops along with your Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to SCCM 2016 from a legacy device management platform or assist you to modify your existing SCCM 2016 environment to support your changing business needs.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. Read about the entire ProSight portfolio of affordable outsourced network management services for small organizations.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) specialist to assist your business to design, deploy, administer and repair unified communications networks supported by Cisco Unified Communication products in an in-house, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting companies of all sizes to create advanced collaboration ecosystems by delivering expert services that include Unified Communications Manager and Cisco CallManager planning and deployment, VoIP phones setup, and Cisco wireless IP phone deployment. Progent's consultants can assist you with Cisco's extensive portfolio of UC applications like Jabber, WebEx, Unity Connection, Unified Contact Center, and Unified Attendant Console.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes key features initially designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth upgrade strategy, train your IT management and support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

Talk to a Progent Network Support Expert
To find out how to get in touch with a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or visit Online Computer Support.

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