Low-cost Computer Troubleshooting from Microsoft Certified Experts for Companies in Vallejo, CA
By offering professional support when you require it, making available in-depth expertise for critical applications, providing innovative services like virtual server hosting, invoicing solely for help you receive, and requiring no sign-up fees or retainers for standard services, Progent enables you to maximize the business value of your information system and cut support expenses. Progent appreciates that information system security, dependability, and efficiency are just as important to small businesses as to large enterprises but that smaller companies don't have the economy of scale to spend heavily in information technology and internal support staffs. Progent's fundamental competitive advantage is that no IT consulting organization can equal Progent's ability to deliver the network support expertise your business requires whenever you need it and at a cost you can justify.

For mid-size and large businesses, Progent can provide co-sourcing and project management support to reinforce the skills of your internal IT service team. This can cut costs and help meet schedules for big projects like application design and development, disaster recovery planning, security audits, merging datacenters, or software migrations.

Progent can also provide the services of accredited experts to help your business to plan and execute a sensible cloud strategy.

Main Practice Areas Supported by Progent for Vallejo, California Business Networks
A Microsoft Gold Partner computer support firm with a large group of Cisco certified CCIE network infrastructure experts and Apple certified engineers, Progent offers emergency troubleshooting and affordable remote consulting to Vallejo, CA companies for a broad range of computer technologies including:

Service Delivery Options Available for Vallejo, California Companies
Progent offers a variety of options for providing small and midsize companies with cost-effective computer services for technical support, system architecture, hosting services, and IT management outsourcing. Progent's model for providing IT support is based on the Help Desk operational structure familiar to big IT support organizations. Progent's Contact Center Support Mechanism promotes rapid support, comprehensive service documentation, dependable follow-through, and tight cost control across an array of IT support delivery options that include online troubleshooting, on-premises support, high-end consulting, plus server hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers urgent and routine online service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and globally. Progent's seasoned service experts can assist customers to troubleshoot and fix hardware and software problems without the cost or delay of travel for onsite service visits. The experience of Progent's network engineers makes it possible to resolve most IT issues rapidly. For the toughest issues, Progent's breadth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent provides a streamlined, web-based signup procedure for first-time customers to accommodate urgent situations and Progent bills per minute with zero sign-up charges or time minimums, so you are invoiced only for the assistance you receive. Specialists available online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSEs, and CISM-certified security engineers. Find out more information about Progent's online network support expertise.

  • On-site Support
    Progent offers onsite technical assistance for registered customers in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's remote support engineers to deliver small and midsize companies the ideal combination: in-person support professionals when you require them plus the on-line expertise of Progent's worldwide staff of IT engineers, security specialists, and business software programmers. The wait time for in-person support calls is usually under one business day. Progent requires no start-up or retainer charge for becoming a Progent customer for on-premises support. Learn more details concerning why to register for Progent's in-person computer support.

  • Phone Support
    Progent's Helpdesk Outsourcing Services are intended for all businesses and local governments who need fast and dependable support from a professional Help Desk with efficient phone assistance, remote repair capability, and sufficient technical depth for full escalation. Since smaller companies usually have tight IT budgets and can spare little executive bandwidth for dealing with IT support, Progent's Help Desk Outsourcing Services can be the most cost-effective option to ensure that business information networks stay up and running. Read more details concerning Progent's Contact Center outsourcing services.

  • Consulting Expertise
    Progent offers small and midsize companies budget-friendly availability of enterprise-class consultants who can deliver help with vital products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network infrastructure, company-wide network security consulting, non-stop it system design, server virtualization strategies, plus configuration, programming and training for small business programs including accounting, operations, reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects such as office moves and major system upgrades, extended initiatives such as business analytics application development and support, relational database software programming and administration support, and web design, on-going services including System Center 2012 Operations Manager support and SCOM 2016 consulting for IT infrastructure health monitoring and system management, or urgent response such as disaster recovery and virus cleanup.

  • Application Hosting
    Progent offers hosting for vital business applications like Microsoft Exchange Server and SQL Server in order to provide small companies with greater degrees of availability, security, and recoverability than is feasible with the class of internal data center that is achievable for the majority of small organizations. Because Progent utilizes the same facilities that host the equipment of many of the world's biggest IT companies, Progent can save you the cost of creating and maintaining the systems needed for enterprise-class cooling, power backup, and uninterruptible Internet access. For managed application servers, Progent can also make sure that patches and service packs remain updated, security and performance is continually tracked, and systems are regularly backed up and available for full and prompt recovery. Learn additional information concerning Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting services for all of a small company's servers in a setting that not only provides the highest degree of availability and expandability but that is also simple for clients to transfer to a different support firm or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting is based on tested virtual server techniques that permit companies with multi-vendor environments to benefit dramatically on the expense of hardware, infrastructure maintenance, and IT administration while achieving world-class availability and an unparalleled degree of vendor flexibility. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed package, can handle the multi- platform and non- standardized networks typical of small businesses, and retains control of the licenses in the client's hands so that migrating to a different virtual system is quick, safe, and affordable. This avoids ending up a prisoner of a single hosting provider while still providing all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide expert remote consulting support to help businesses of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that seamlessly combine physical IT assets as well as public clouds. To assist you to integrate cloud services with networks, Progent offers a variety of public cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.

Why Progent Offers the Right Alternative for Vallejo, California Businesses
Progent's staff size, breadth of technical expertise, and familiarity with enterprise network consulting enable small companies to avoid the pitfalls related to over reliance on small service firms or independent engineers.

Teaming with Progent's Experts enables your business to:

  • Prevent Excessive Dependence on Individual Consultants
    For IT services, smaller companies sometimes rely excessively on freelance engineers. Although individual service providers carry lower overhead than larger IT service firms and can typically charge nominally smaller fees, freelancers are frequently unable to react quickly to urgent problems. If an independent consultant is occupied with another customer, ill, on vacation, or in training, the lack of backup personnel may force your business to wait for help during an emergency. The more your company grows, network unavailability or difficulties with critical programs get more costly. The money you thought you were saving on an independent consultant can be eaten up fast due to lower productivity. In addition, when freelance engineers encounter unfamiliar technologies, the unavailability of a large consulting team to rely on for help forces them to train on the job while your organization winds up with the bill for their continuing training.

  • Gain Access to Expertise in Advanced Information Technology Issues
    The majority of small support firms or independent engineers focused on small company IT support are capable of providing routine solutions but lack the experience to work cost-effectively with complex IT environments with a variety of platforms, many offices, Voice over IP systems, remote workers, integrated financial and operational applications, data-driven web sites, and custom line-of-business software. Progent's background with worldwide companies and Progent's large staff of specialists can benefit your small business because enterprise environments are by nature complex, integration problems demand in-depth knowledge in many technical disciplines, and achieving an acceptable degree of stability, reliability, and security calls for industry-proven processes.

  • Create a Solid Foundation for Seamless Growth
    Small companies typically begin with a network cobbled together on a shoestring budget. Lacking a solid architecture, a series of ad hoc repairs commonly get thrown onto of a weak foundation. As a company grows, reliability and scalability problems can hinder the success of the business. Such environments need proper evaluation, intelligent strategic planning, and broad-based experience to upgrade to an IT infrastructure that can act as the reliable foundation to handle critical business requirements and support future expansion.

  • Partner with Solution Consultants, Not Product Resellers
    Smaller businesses require direction and insight to navigate through an ever more complex array of technology options available for accelerating growth and enhancing productivity. Businesses do not need an IT consultant or support organization that attempts to promote products. Progent avoids conflicts of interest by not selling any products. Progent offers services exclusively. This permits Progent to align technical services with the genuine needs of customers. Mixing network support and product reselling can lead to a conflict where the proposed solution is based on a predetermined vendor rather than being driven by the true requirements of a small business.

How to Contact Progent
In case your Vallejo, California business wants to get in touch with Progent for network outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Network Support
For immediate remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















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