Vallejo, CA Online Support from World-class Network Troubleshooting Experts
Progent's network tech support services can provide your Vallejo, CA company affordable and consistent access to world-class network experts. By providing IT consulting service when you need it, providing specialized knowledge for critical technologies, offering value-added support such as 24x7 network monitoring, and invoicing only for support you receive, Progent offers your Vallejo, California business an affordable solution for optimizing the productivity and profitability of small office networks. Whether you maintain an on-premises system, rely on cloud resources, or manage a hybrid cloud-and-local solution, Progent is the intelligent choice for businesses and local governments to create and manage a robust and secure IT system and to benefit from quick availability of the experienced support ordinarily available only to enterprises who are able to afford a large in-house IT organization.

For mid-size and large businesses, Progent offers co-sourcing support to add to the technical skills of your in-house IT service personnel. This can cut costs and help meet schedules for major IT initiatives such as application programming, disaster recover/business continuity planning and testing, security audits, merging datacenters, or software migrations.

Progent can in addition provide the services of accredited experts to help your business to design and execute a sensible cloud computing strategy.

Core Practice Areas Supported by Progent for Vallejo, California Businesses
A Microsoft Gold Certified Partner IT service firm with a large team of Cisco CCIE network infrastructure consultants and Apple Computer certified consultants, Progent offers emergency troubleshooting and low-cost remote consulting to Vallejo, CA companies for a wide range of information technologies such as:

Service Delivery Alternatives for Vallejo, California Companies
Progent offers a selection of alternatives for providing small businesses with affordable IT services for technical support, system architecture, hosting services, and IT management. Progent's paradigm for providing computer support services is based on the Call Center operational structure common to big IT support organizations. Progent's Help Desk Service Model promotes rapid response, comprehensive service documentation, dependable follow-through, and strict expense control for an array of network support delivery alternatives that include remote repairs, in-person help, high-end consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and scheduled remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's certified service experts can assist customers to analyze and repair hardware and software issues without the expense or time loss of on-premises service calls. The experience of Progent's IT consultants makes it possible to handle the majority of IT issues quickly. For complex issues, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent provides a convenient, web-accessible registration process for new customers to accommodate urgent situations and Progent charges per minute with zero sign-up charges or minimums, so you pay only for the help you get. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-certified MCSE consultants, and GIAC-certified security engineers. Learn additional details concerning Progent's remote computer troubleshooting services.

  • Onsite Support
    Progent offers onsite computer support for registered clients in larger cities in the U.S. Progent's onsite service technicians can operate in tandem with Progent's online service engineers to deliver small and midsize businesses the ideal combination: on-premises support technicians when you need them as well as the on-line help of Progent's seasoned team of IT consultants, security specialists, and business software programmers. The wait time for in-person support calls is usually less than one business day. There is no start-up or retainer charge for registering as a Progent client for onsite service. Find out more details concerning why to sign up for Progent's onsite network support services.

  • Help Desk Call Center
    Progent's Contact Center Services are intended for small and midsize businesses who need prompt and reliable support from a professional Helpdesk with effective phone assistance, remote troubleshooting tools, and sufficient technical strength for all needed escalation. Because small and midsize businesses typically have tight IT funds and can spare scant management attention for dealing with network support tasks, Progent's Help Desk Call Center Outsourcing Services could be the most efficient option to make sure that small business information systems are always up and running. Learn more concerning Progent's Help Desk Call Center outsourcing services.

  • Consulting Expertise
    Progent provides small and midsize businesses affordable access to world-class consultants who can provide help with vital technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network design, network protection consulting, non-stop it system consulting, virtualization solutions, plus configuration, programming and training for small business software including financials, operations, management reporting, CRM, and productivity suites. Progent can help with one-shot projects including site moves and major software migrations, extended initiatives like business information software development and support, database software development and administration services, and web development, continuing services such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network health monitoring and system administration, or emergency services such as disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for vital applications such as Exchange Server and SQL Server in order to provide small businesses with higher degrees of availability, security, and recoverability than is feasible using the class of in-house data center that is realistically affordable for most small companies. Because Progent uses the same data centers that support the gear of some of the world's largest IT organizations, Progent can eliminate the cost of building and managing the systems needed for enterprise-class environmental control, power backup, and redundant Internet access. For hosted applications, Progent can also see to it that patches and revisions remain updated, security and efficiency is constantly tracked, and systems are consistently backed up and ready for complete and prompt recovery. Learn additional information concerning Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for all of a small company's production servers in a setting that not only delivers the top degree of dependability and expandability but that is in addition simple for clients to migrate to another service firm or to bring internally if your business situation warrants it. Progent's Private Cloud hosting service is founded on tested virtualization technologies that allow companies with multi-vendor environments to benefit dramatically on the costs of capital equipment, system support, and IT administration while achieving world-class reliability and an unparalleled degree of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered solution, can handle the multi- platform and loosely standardized environments typical of smaller businesses, and retains ownership of the software licenses in the client's possession so that migrating to a new virtualized host is quick, reliable, and inexpensive. This avoids ending up a captive to a single hosting service while still offering all the economies associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide expert online support to help organizations of all sizes connect their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that utilize on-premises resources as well as public clouds. To assist you to integrate cloud services with networks, Progent offers a range of cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments, Azure design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Information Security
Progent offers a selection of affordable, set-price monthly managed services designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
  • Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading data security companies to provide centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to guard endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete malware attack progression including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical files, applications and virtual machines that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory standards such as IPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information. Read more about ProSight DPS managed cloud backup.

Why Progent Offers the Smart Choice for Vallejo, California Small Businesses
Progent's staff size, breadth and depth of technical expertise, and experience with enterprise network consulting enable small businesses to avoid the pitfalls associated with excessive reliance on small support firms or freelance engineers.

Teaming with Progent's Experts allows your company to:

  • Avoid Over Dependence on Individual Support Consultants
    For IT services, small businesses sometimes rely heavily on individual engineers. Though individual service providers carry lower overhead than more substantial IT service organizations and can afford to charge nominally lower rates, they are often spread too thin to react quickly to urgent situations. If an independent engineer is occupied with another client, sick, on travelling, or in training, the lack of backup staff may require your business to wait for assistance in case of a crisis. The more your company expands, system downtime or difficulties with critical programs become more costly. The dollars you believed you were saving on an independent consultant can evaporate fast because of lower output. In addition, when freelance consultants encounter unfamiliar technologies, the lack of a big engineering group to count on for help forces them to train with the meter running while your organization winds up footing the costs for their continuing education.

  • Have Access to Experts in Advanced Information Technology Issues
    The majority of small service organizations or freelance engineers who concentrate on small company network support are capable of delivering routine fixes but don't have the seasoning to work cost-effectively with complex network configurations with a variety of operating systems, numerous offices, VoIP systems, mobile workers, integrated financial and analytical applications, eCommerce, and specialized business applications. Progent's experience with worldwide companies and Progent's extensive staff of specialists can be valuable to your business because big-company environments are characteristically complex, integration issues require thorough understanding of in numerous technical disciplines, and reaching an acceptable degree of stability, reliability, and protection requires industry-proven leading practices.

  • Build a Solid Foundation for Seamless Growth
    Small businesses typically start with a network implemented on a tight budget. Without a solid architecture, a sequence of band-aid repairs often get piled onto of a marginal structure. As a business evolves, stability and expandability issues can hinder the productivity of the organization. These environments require proper assessment, smart strategic analysis, and broad-based expertise to migrate to a network infrastructure that can provide the solid basis to handle current business needs and ease future expansion.

  • Team with Solution Finders, Not Product Vendors
    Smaller businesses need direction and insight to navigate through an ever more complex array of technology options offered for enabling growth and improving efficiency. They do not need a network engineer or service firm that attempts to promote products. Progent eliminates conflicted motives by not selling hardware and software. Progent provides consulting and services only. This allows Progent to match consulting services with the real needs of customers. Mixing IT consulting and product reselling can lead to a conflict where the proposed solution is based on a predetermined vendor rather than being based on the true requirements of a customer.

Contact Progent
In case your Vallejo, California company needs to contact Progent about IT outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Immediate Remote Network Help
For fast remote technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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