Introduction to Progent's Consulting Expertise for RIM BlackBerry Solutions
BlackBerry Consulting ExpertiseMobile access to email, address books, schedules, and web applications has become a critical capability of IT networks for businesses of all types. RIM BlackBerry smartphones are among the most powerful solutions for maintaining mobile connectivity. But the infrastructure required to support BlackBerry handhelds has become steadily more sophisticated as the demand for high availability and and air-tight security has heightened. Progent's BlackBerry certified consultants focus in delivering small companies enterprise-class IT expertise and technical services that are economical and effective.

As a Microsoft Gold certified Partner with more than a decade of background consulting on Exchange, Progent can provide broad assistance in incorporating BlackBerry and Microsoft products by delivering support services such as Microsoft Exchange 2010 Server consulting and by offering related support services such as Microsoft Lync Server deployment and Microsoft Office Communications Server support to manage Instant Messaging and rich presence. Progent's MS SQL Server 2016 consultants and MS SQL 2014 consultants can set up and repair your SQL server to operate efficiently with BlackBerry Enterprise Server (BES), and Progent's Microsoft Data Protection Manager experts can assist your company to develop backup and recovery processes to safeguard your messaging data and reduce productivity disruption in the event of a crash of your messaging system.

Progent also retains a large team of Cisco qualified CCIE network engineers who are accessible online to provide expert assistance for architecting and repairing your company's network so that it supports your BlackBerry system with a high degree of fault tolerance, scalability, security, and maintainability. Cisco Certified Internetwork Experts are recognized network professionals who earn this top-level classification only after intense testing by Cisco. CCIEs are able to handle the most complex problems associated with network planning, integration, repair, and service.

BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs such a calendars, contact lists, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry handsets have push-based access to Exchange email as well as to IM-aware applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Expert BlackBerry Technical Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available online to provide expert assistance to companies in the Virginia Beach region or throughout the state of Virginia. Progent's experienced online technical support team has helped businesses resolve computer issues and reduce support costs in each state in the U.S. and built a substantial following of satisfied clients. (See Progent's customer testimonials.)

Progent offers online consulting support for a broad selection of technologies associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can also assist you to resolve a wide array of problems associated with synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, PC application installation, and Desktop Redirector.

As a top innovator in providing countrywide online help for small business IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs low and, by dealing with problems promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also help you to operate management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist your company to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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