Enterprise-class Remote Consulting Expertise for BlackBerry Environments
BlackBerry Remote Configuration HelpSecure and dependable connectivity from handheld devices to messaging systems like Microsoft Exchange Server, Domino, or Groupwise has become a necessity for companies of any type who wish to maximize competitiveness. RIM's BlackBerry devices and the BlackBerry BES Server are some of the premiere solutions for building and administering mobile connectivity. However, supporting productive BlackBerry systems is increasingly complex due to the sophisticated tools available to meet the requirement for enterprise-class security and fault tolerance. Progent's BlackBerry qualified consultants are expert at providing remote consulting expertise for BlackBerry systems, reducing service expenses and resolving problems faster than is feasible with traditional on-site service providers.

Progent has a large group of online consultants qualified to support IT system that include technology from all popular suppliers. (Refer to industry certifications of Progent's engineers.) Progent's Cisco CCIE network engineers can assist you to resolve complex issues with your infrastructure. Progent's Apple qualified experts can help your business to interface Macintosh computers with your mobile connectivity environment and can provide expertise with Apple iPhone and iPad integration. Progent's Linux consultants can provide help for managing servers based on various distributions of Linux including RedHat Linux, SUSE, Debian-GNU, CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLlinuxOS Linux, fedora Linux, and Gentoo. This breadth of practice areas permits Progent to offer a one-stop solution for all consulting consulting needed in mixed-vendor networks and eliminates the finger-pointing that small companies commonly encounter when trying to find technical support.

Progent's IT security consultants have earned top security credentials such as CISA and Information System Security Architecture Professional (ISSAP). Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security services for small companies include two ultra-affordable security inventory testing service bundles that allow small companies to receive an objective security assessment from a Progent security engineer to uncover possible weaknesses in the security posture you present inside and outside your firewall.

BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server gives businesses a single and secure source for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for collaborative programs such a calendars, contact lists, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange Server, users with BlackBerry handsets have effortless access to Exchange email as well as to IM-aware software through Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support

Progent's BlackBerry-qualified consultants can help you plan, implement, and troubleshoot BlackBerry BES Server so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can also help your company to resolve a broad array of issues concerning synchronization, device detection, email consistency, web access, wireless connectivity, IM, workstation software installation, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small company IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs low and, by dealing with issues quickly, maximizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also show you how to operate management tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Assistance from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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