Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones from Research in Motion are one of today’s most popular solutions for maintaining location-independent access to email, calendars, web programs, and other critical business data. As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of BlackBerry solutions has grown more difficult. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations often turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-Gold certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery model, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to monitor and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, Lotus, or Groupwise users to send and receive emails that stay encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a wide selection of crucial administrative tasks ranging from smartphone setup and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-qualified consultants can help you utilize BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry device firmware remotely
  • Manage user and group settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also help your company to use BlackBerry Enterprise Server to implement key procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability architecture using virtualization
  • Deploy BlackBerry devices wirelessly
  • Set custom administration roles
  • Monitor and analyze the integrity of your BlackBerry system

Progent's Remote BlackBerry-Certified Technical Support is Quick and Economical
For businesses in Virginia Beach, Virginia who need fast and economical access to a qualified RIM BlackBerry support professional, Progent offers effective online help from a seasoned network support staff who have provided network solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Online support eliminates travel costs and lets engineers fix technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide expert help in areas such as fixing synchronization problems, configuring BlackBerry BES Server, and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can also assist you to troubleshoot a wide range of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses low and, by resolving issues promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, solution design, roll-out strategy and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which administration approach and hardware products meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software editions, processors and mass storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry expert can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Qualified Expert
In order to get in touch with Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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