Introduction to Progent's Consulting Services for RIM BlackBerry Technology
RIM BlackBerry Consulting HelpMobile connectivity to email, contacts, calendars, and the web is a critical feature of IT networks for businesses of any type. BlackBerry smartphones are some of the most powerful devices for achieving anywhere, anytime communications. However the network architecture needed to support BlackBerry smartphones has become steadily more complex as the pressure non-stop operation and and air-tight security has increased. Progent's RIM qualified consultants specialize in delivering small companies enterprise-class network expertise and technical services that are economical and effective.

Being a Microsoft Gold Partner with more than a decade of background consulting on Microsoft Exchange Server, Progent's consultants can give you access to broad assistance in integrating RIM BlackBerry and Microsoft products by delivering support services such as Exchange 2010 consulting and by providing complementary services such as Lync Server 2010 integration and Microsoft Office Communications Server consulting to manage Instant Messaging and rich presence. Progent's MS SQL Server 2016 consultants and MS SQL Server 2014 experts can configure and repair your SQL database system to operate efficiently with BlackBerry BES Server, and Progent's Microsoft Data Protection Manager experts can assist your company to design archiving and recovery processes to guard your data and minimize productivity loss in case of a breakdown of your messaging system.

Progent also maintains a large team of Cisco qualified CCIE network consultants who are accessible online to provide expert assistance for designing and repairing your company's network so that it supports your BlackBerry system with a high degree of resilience, expandability, protection, and maintainability. CCIEs are elite network gurus who earn this top-level status only after strenuous examination by Cisco. CCIEs can handle the most complex problems associated with network architecture, deployment, repair, and service.

Consulting Expertise for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive messages that stay encrypted in wireless transit to provide maximum security. BES Server also streamlines a broad variety of crucial administrative tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-qualified consultants can assist you to use RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control client settings with BlackBerry's extensive library of policies

Progent's BlackBerry-qualified engineers can also help you to utilize BlackBerry Enterprise Server to implement important procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BlackBerry's fault-tolerant architecture based on virtualization
  • Deploy BlackBerry devices remotely
  • Set specialized administration roles
  • Monitor and analyze the integrity of your BlackBerry system

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a wide array of issues concerning synchronization, handset recognition, email consistency, web browsing, wireless connectivity, IM, PC software installation, and Desktop Redirector.

As a leader in providing nationwide remote support for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs low and, by resolving problems promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless solution that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration approach and physical components match your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about options for software editions, server hardware and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
In order to contact Progent about engineering expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.
















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