For business computer networks located throughout the state of Washington, Progent's Microsoft and Cisco authorized professionals can deliver remote phone help and troubleshooting to fix your network troubles quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to diagnose and repair computer network problems without the expense and delays associated with onsite service calls.

If your Washington organization is located beyond the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby network systems support choices may be limited in skills, or not available during an emergency. This results in a computer network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.

Juniper Networks Consulting
Progent's Juniper Networks-certified network consultants can help you to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated products to current releases. Progent's Junos OS engineers offer support for Juniper's premiere network control software to enable your business to streamline the management and improve the security of your Juniper VPN appliances, firewalls, and high-performance switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a combination of Juniper's OS platforms.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting consultants can provide online and on premises consulting to help your organization with any phase of business intelligence reporting ranging from debugging or enhancing reports to designing and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can help you to support your current BI system, help you to upgrade databases and applications from an outdated reporting platform to a current one, and provide custom remote training to meet your individual needs. Progentís management reporting professionals offer expertise in the leading business intelligence reporting platforms such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.

Citrix Desktop Virtualization Consulting
Desktop and application virtualization platforms offered by Citrix permit fast provisioning of new desktops, rapid publication of new applications, simplified desktop image control, immediate restoration after desktop PC failure or loss, lower initial investment in and longer usable life for desktop computers, consistent performance, tight control and enforcement of security policies, and the ability to keep sensitive business data from being taken from its authorized location. Progent's Citrix-certified XenDesktop consultants and Citrix XenApp specialists can assist your IT staff to assess, test, deploy, administer, and support Citrix virtual Windows desktop and application products and can assist you with other virtualization solutions from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

Desktop Consulting and Support Services
Progent's desktop support team can assist your company to install workstations, notebooks, or wireless computers individually or assist your business to design and carry out a large-scale upgrade to a current version of an OS or a new release of a key end-user application. Progent's Microsoft-certified PC specialists can configure programs from the Office family of productivity products or Microsoft Dynamics financial and customer relationship products on your client PCs so they integrate productively with other Microsoft programs, products from third-party publishers, business servers, and line-of-business services network-wide. For example, Progent can set up Microsoft Outlook on a desktop or laptop to match both the work profile of the user and the security requirements of your company. Progent can also offer on-line and in-person troubleshooting support for workstations.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultantsoffer advanced remote consulting support to help organizations of all sizes to integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective hybrid environments that support Windows and Linux operating systems and apps in hybrid topologies that utilize local IT assets as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and vCloud consulting team offer world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and application mobility.

IT Support for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of online network support and urgent repair services to local governments and schools across the United States. Progent is among the pioneers in providing advanced online IT consulting and has delivered IT solutions to organizations in all 50 states. Progent's online information technology consulting for local governments eliminates travel expenses and solves problems faster than on-premises service calls.

Eliminate Dependence on an Individual Freelance Consultant
By creating a relationship with a full-service IT consulting and support firm like Progent as opposed to an individual freelance consultant, your company is assured timely availability of capable professionals whenever you need them. You do not have to worry that sickness, training, vacations, or conflicting jobs with other clients will leave you without support during an emergency.

Exchange 2010 Server Upgrade Support
Progent's Microsoft Gold-certified Exchange 2010 Server engineers can help you to evaluate the value of Microsoft Exchange Server 2010 for your organization and can assist you to plan and carry out an affordable migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2000 that will offer quick return on investment by improving your workers' efficiency, cutting the cost of equipment and support, streamlining administration, and consolidating your key communications platforms.

Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center (TRC) is dedicated to providing the best level of online IT support possible for both emergency and standard issues. For emergency problems that impact multiple workers, crucial people, or a mission-critical application, the TRC can respond within an hour. For standard problems, the TRC is committed to respond in less than two hours. Under any circumstance, your ticket will be generated promptly and correctly, You will receive a confirmation from the ticketing system, and the TRC will get in touch with you regarding every corrected problem to verify you are comfortable with the outcome and willing to close the trouble ticket. Learn more details about Progent's TRC Customer Commitment.

Security Vulnerability Evaluation for Small and Mid-size Business Networks
Progent has put together two low-cost service bundles intended to allow small businesses to get a professional network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive examination of your network from beyond your firewall to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a network scan from a secure machine within your firewall to evaluate vulnerabilities to inside attacks. Both security inventory packages are set up and executed from a protected remote site.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

Talk to a Progent Computer Consultant
To see how you can access a Progent computer support expert for remote or onsite help in , phone 1-800-993-9400 or go to Remote Computer Help.

© 2002- 2017 Progent Corporation. All rights reserved.