For business computer networks located throughout the state of Washington, Progent's Microsoft and Cisco certified professionals can deliver remote phone help and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to identify and fix computer network problems without the expense and delays normally associated with in-person service visits.

If your Washington organization is situated beyond the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere consulting team can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN storage deployments efficiently based on leading practices.

Immediate Assistance for Urgent Issues
With Progentís urgent online network troubleshooting services, your company can get instant support for issues that are causing lost productivity. Online help eliminates the lengthy delay and increased cost required for in-person network service. For typical administration tasks, Progentís online support consultants can finish the majority of jobs within minutes of receiving a request, rather than forcing you to live with a problem for up to a day for on-premises support to arrive.

SQL Server 2012 Consulting
Progent can provide the expertise of certified SQL Server 2012 consultants as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery planning specialists, and data security professionals to help your business to manage your SQL Server 2012 environment and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also assist your organization to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Progent's Integration and Development Support for SQL Server 2016
SQL Server 2016 offers major enhancements in speed, scale, data security, high-availability, BOYD support, plus built-in BI. Innovations include PolyBase for processing structured and unstructured databases simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide online and onsite support to assist organizations of all sizes to design, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.

PC Desktop Support Services
Progent's desktop support team can assist you to set up workstations, laptops, or handheld computers individually or help you to design and carry out a mass move to a current edition of an operating system or an updated release of a key end-user program. Progent's Microsoft PC consultants can install titles from the Office family of end-user products or Microsoft Dynamics accounting and CRM products on your client PCs so they interact efficiently with all Microsoft applications, products from popular publishers, business servers, and line-of-business solutions network-wide. For example, Progent can configure Outlook email client on a desktop or notebook to align with both the usage profile of your employee and the protection requirements of your business. Progent can in addition provide remote and in-person troubleshooting support for desktops.

PC and Mobile Device Centralized Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager design and installation and Microsoft Intune integration help to consolidate and simplify the management of your PCs along with your Cloud-connected mobile devices. Progent can help you to upgrade smoothly to Configuration Manager 2016 from a legacy change management platform or assist you to enhance your current SCCM 2016 ecosystem to accommodate your changing IT requirements.

One-stop Shopping for Comprehensive IT Consulting Services
Progent can act as a one-stop source for the majority of IT support requirements for small organizations. While focused on supporting products from Microsoft and Cisco, Progent consultants regularly deploy, configure, and maintain products from leading hardware and software vendors such as Check Point Software, WatchGuard, and SonicWALL. Progent also provides expertise for Apple OS X and Apple IOS technology, Linux technical help, Citrix consulting, and Juniper expertise.

Planning Help for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and onsite evaluation and migration services for Windows 10 provided by Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, data and identity security, automated provisioning and management, network infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for IT support personnel and users, and post-migration consulting support.

Planning and Deployment Consulting for Skype for Business
Progent's Microsoft-certified Skype for Business integrators offer online and onsite expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration platforms like Cisco Video Interop Server. Progent's certified data security consultants can assist you design and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.

Microsoft Exchange 2010 Upgrade Help
Progent's Microsoft-certified Exchange Server 2010 consultants can help your company to advantages the value of Microsoft Exchange 2010 for your business and can help your IT staff to plan and carry out an affordable migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2000 that will provide fast ROI by improving your productivity, cutting the cost of hardware and support, simplifying administration, and consolidating your vital communications technologies.

Cisco IOS software Update Consulting
If you incorporates Cisco routers, you could be running an outdated version of IOS, the operating system used in almost every Cisco router as well as current switches from Cisco. Cisco frequently publishes upgrades to IOS in order to fix problems, shore up security weaknesses, or improve functionality. However, updating IOS or other Cisco OS platforms can be a challenge, depending upon your Cisco equipment and your system environment. For example, there could be limited internal RAM that could cause a new OS version to operate improperly. Progent's Cisco CCIE-certified network engineers can provide a broad selection of support services associated with updating Cisco IOS or any other Cisco OS like CatOS or CallManager. Progent's consultants can perform inventories of your router software, recommend appropriate upgrades, provision Cisco appliances, copy images, activate and verify your new software, tune performance, troubleshoot issues, and teach your IT staff how to take advantage of any significant new features.

Talk to a Progent Computer Support Expert
To see how to access a Progent computer support expert for online or onsite help in , call 1-800-993-9400 or visit Remote Network Help.


© 2002- 2017 Progent Corporation. All rights reserved.