For office computer networks located anywhere in the state of Wisconsin, Progent's Microsoft authorized technicians can provide online assistance and remote troubleshooting to repair your computer network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated utilities, and support knowledge bases to identify and resolve IT problems without the expense and delays associated with on-site technical service visits.

If your Wisconsin small business is situated outside of the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local network systems support choices may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unusable or causing wasted time due to technical issues persisting for too long. Progent’s staff of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a professional with field proven methods for applying those skills to assist with excellent network solutions.

Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the common remote Cisco router consulting services offered by Progent's certified Cisco experts are setting up hostname, DHCP, routing tables, clock, and user accounts; configuring iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing configuration, and line settings; installing current IOS image; configuring and testing failover; troubleshooting VPN tunnel and routing problems; producing a network diagram and documenting router setup; plus security and redundancy planning.

SQL Server 2012 Consulting
Progent offers the support of certified SQL Server 2012 engineers and seasoned software developers, DBAs, project managers, Cisco-certified network engineers, business continuity specialists, and security consultants to assist you to manage your Microsoft SQL Server 2012 environment and define an efficient and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Planning Support services for SharePoint Server 2013
Progent has been delivering SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the breadth and depth of IT knowledge to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring substantial business value to your information network. Progent's Microsoft Gold-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide if an in-house, online or hybrid configuration is best suited for your organization; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in individual jobs related to your SharePoint 2013 migration.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere and NSX consultants can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that provide high availability, data security, and application mobility.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultantsoffer advanced online consulting to help companies of all sizes to connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid architectures that utilize local IT assets as well as public clouds. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration expertise have years of experience providing online and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their IT networks so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to resolve technical problems that involve numerous vendors and that entail a combination of older and current technology. Progent provides affordable remote expertise to help you with any aspect of planning, configuring, managing and maintaining your BYOD solution. Progent can deliver occasional technical support to assist you to handle especially challenging IT problems, or Progent can provide comprehensive project management support to help you finish major IT projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones securely and productively.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help businesses to configure Progent's Email Guard Security Gateway to enforce your content security policies for scanning the content of email messages and attachments and preventing the transmission of sensitive or inappropriate data or spam-like messages. Email Guard's outbound email content filtering solutions can also help organizations avoid being blacklisted and stay compliant with industry security standards and government mandates including HIPAA and Sarbanes-Oxley.

Security Vulnerability Assessment for Small and Mid-size Businesses
Progent has put together two low-cost service bundles designed to enable small companies to receive an impartial security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from a secure computer within your company firewall to assess your exposure to inside assaults. Both security inventory packages are configured and run from a protected remote site.

Progent's Online Consulting and Training Support for Microsoft Office and Office 365
Progent's Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive productivity solution that provides quick return on investment and promotes improved business outcomes. Progent can assist your company to integrate Office or Office 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server. Progent can also assist you fix compatibility problems between different versions of Office desktop and offers customized online Office and Office 365 training to individuals or teams.

System Center 2016 Integration
System Center 2016 delivers major enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of System Center 2016, expand or tune your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Data Backup Consultants
Progent's backup and restore experts offer support for a wide range of products and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and smartphones. Progent can provide consulting support for leading backup products such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup/restore solutions for a variety of environments such as on-premises, remote, cloud, or hybrid.

Spam and Virus Filtering Services and Email Encryption
Email Guard is Progent's spam filtering service that uses the technology of leading information security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

Get in Touch with a Progent Computer Support Expert
To see how you can get in touch with a Progent computer consultant for remote or on-premises expertise in , call 1-800-993-9400 or go to Remote Network Support.














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