For business computer networks located throughout the state of Wisconsin, Progent's Microsoft qualified professionals can deliver phone help and remote troubleshooting to solve your computer system issues fast and cost effectively. Progent has acquired world-class expertise, software utilities, and support databases to diagnose and fix IT problems without the cost and delays associated with in-person service dispatches.

If your Wisconsin company is located beyond the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer network support options may be limited in technical capability, or unavailable during an emergency. This results in a network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís team of field proven network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a extensive range of customers. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to assist with cost effective network solutions.

ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services cloud backup and disaster recovery offers small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data. Read about the entire ProSight family of low-cost network management outsourcing services for small and medium-size businesses.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection (EPP) service utilizes cutting edge behavior machine learning tools to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Read about Progent's complete ProSight series of affordable network management outsourcing services for small and mid-size businesses.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so all potential issues can be addressed before they can impact your network. Learn about Progent's complete ProSight family of low-cost outsourced network management services for small businesses.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more about Progent's ProSight suite of managed IT services for small and mid-size businesses.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer expert online support services to help organizations of any size to integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in hybrid network models that combine local IT assets as well as cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Eliminate Dependence on Freelance Consultants
By creating a partnership with a full-service computer consulting and support organization such as Progent as opposed to a freelance consultant, your company is assured timely access to capable experts whenever you need them. You no longer have to worry that illness, classes, vacations, or conflicting priorities with other clients will leave you with no support during an emergency.

Progent's Integration and Development Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major improvements in performance, capacity, security, uptime, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and on-premises expertise to assist businesses of any size to design, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Security Inventory Evaluation for Small and Mid-size Businesses
Progent offers two low-cost service packages designed to allow small businesses to receive an impartial security assessment from a qualified security consultant. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from a secure computer within your firewall to assess vulnerabilities to internal threats. The two security inventory packages are set up and executed from a protected external site.

Progent's Integration and Training Services for Office and Office 365
Progent's certified Office and Office 365 consultants can assist companies to incorporate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers quick ROI and promotes better business outcomes. Progent can assist you to integrate Office or Office 365 applications with one another and with other core Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also help you to fix compatibility issues between different versions of Microsoft Office desktop and can provide live online Microsoft Office and Office 365 instruction to individuals or groups.

Migration Help for Microsoft Windows 10
Progent's Windows Windows 10 planning experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and onsite evaluation and migration services for Windows 10 available from Progent include ROI analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, telecommuter access, data and identity security, automated deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, custom training for network management staff and end users, and post-migration consulting support.

Get in Touch with a Progent Computer Support Expert
To find out how to contact a Progent network support expert for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Help.














© 2002- 2018 Progent Corporation. All rights reserved.