For small business computer networks located anywhere in the state of Wisconsin, Progent's Microsoft authorized technical team members can provide remote phone support and troubleshooting to solve your network systems problems fast and affordably. Progent has acquired top-notch expertise, advanced software utilities, and support databases to troubleshoot and fix computer network problems while avoiding the cost and delays associated with onsite technical service calls.

If your Wisconsin company is located beyond the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer network support options may be limited in skills, or not available during urgent situations. This can result in a office network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís group of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of customers. This means you obtain not just the technical know how needed for the job, but a consultant with field proven methods for applying that expertise to provide excellent network solutions.

Offsite DPM Backup Service
Remote data backup is central to any complete disaster recovery plan. Progentís affordably priced Offsite Data Protection Manager Backup Service combines the advanced capabilities of Microsoft Data Protection Manager with the world-class security facilities of the QTS (formerly Herakles) Data Center in Sacramento, California to deliver ongoing, transparent backup for as much as 2.5TB of data from one or more of your Windows servers. Progent's managed service offering includes all setup, support, and tracking needed for a complete offsite data backup system.

SQL Server 2012 Consulting Services
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced software programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified security professionals to help your business to maintain your SQL Server 2012 environment and define a cost-effective and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist your company to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization design, configure, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and NSX consulting team offer world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.

Online Technical Support for Windows and Cisco-based Networks
Progentís Technical Response Center offers world-class remote support for Microsoft Windows and Cisco-based systems anywhere in the United States. Progent's certified professionals have the knowledge and experience to help you to troubleshoot and solve difficult network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's staff of consultants makes it possible to escalate even the most challenging issues to appropriate subject matter experts as necessary. Whether you require one-time phone support and online repair or continuing access to a Help Desk Technical Response Center, Progent's experts can provide your organization with enterprise-level expertise without the high cost and management hassle of running a big internal support group.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification awarded exclusively to the highest class of businesses that work closely with Microsoft, have proven their technical expertise, and have verified client references. Microsoft Gold Certified Partners must maintain large staffs of IT professionals who have undergone extensive certification testing. Microsoft Gold Certified Partners are provided access to special support and training opportunities from Microsoft and early access to new software for training and evaluation purposes.

MySQL Software Programming and Database Administration Services
Progent's MySQL database management experts can provide a range of budget-friendly support services to help organizations of any size to maximize the strategic benefit of MySQL technology. Support services provided by Progent for MySQL systems cover DBA services, software programming, and MySQL migration assistance.

IT Consulting Services for Local Governments and School Districts
Progent has extensive experience providing a full-spectrum of remote network support and urgent repair services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in providing advanced online IT consulting and has delivered IT support to organizations in all 50 states. Progent's online computer consulting for local governments saves travel costs and resolves issues more quickly than onsite support.

Cisco IOS software Update Consulting
If you includes Cisco appliances, you may be using an outdated version of Cisco IOS, the network OS powering almost every Cisco router as well as current Cisco switches. Cisco frequently offers upgrades to IOS in order to fix bugs, plug security vulnerabilities, or improve features. Unfortunately, upgrading Cisco IOS and other Cisco control software can be a challenge, depending on your Cisco device and your system environment. As an example, there may be limitations of internal RAM that might cause a new software release to operate improperly. Progent's Cisco CCIE-certified consultants can provide a wide array of services associated with updating Cisco IOS or other Cisco OS like CatOS or IOS XR. Progent can run version audits of your router software, recommend appropriate upgrades, provision Cisco devices, transfer software images, activate and test your update, tune throughput, troubleshoot problems, and train your IT staff how to take advantage of all important new features.

Exchange 2010 Migration Support
Progent's Microsoft-certified Exchange 2010 engineers can assist your company to evaluate the value of Microsoft Exchange 2010 for your business and can assist you to design and execute an affordable migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2K that will offer quick payback by increasing your workers' efficiency, lowering the cost of equipment and support, simplifying management, and integrating your key communications technologies.

MS SQL Server Application Development
Progent's certified SQL Server developers can help with each aspect of creating and managing SQL Server applications. Progent adheres to industry best practices using Microsoft's MSF Framework to create scalable, easy-to-manage custom software applications and to complete application projects on time and on budget. Software development expertise available from Progent for Microsoft SQL Server applications includes specification of features and scope, logical and physical modeling, normalization, data migration, T-SQL coding, software installation, storage management, performance optimization, backup and restoration, partitioning, replication, security, and business continuity.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
Progent offers Microsoft Windows Server 2016 failover clustering consulting, Windows Server 2012 clustering expertise and Windows Server 2008 R2 failover cluster expertise to help your company implement clustered server environments that can provide high availability, even for routine maintenance functions. This non-stop capability is possible because a single server in a cluster can be taken off-line for servicing without affecting users. Clustering also allows IT personnel to install vital security updates during normal working hours without impacting user productivity.

Web Development Consulting
If you want to revamp your corporate web, create internal Webs for functions such as human resources or employee education, build a powerful Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide skilled and experienced web architects and programmers. Progent's experts can also help you to host your web environment by designing and maintaining a secure, dependable server and communications environment featuring remote and mobile access. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web site authoring platforms. For data-driven web applications, Progent offers the help of certified SQL Server developers, Oracle programmers and database administrators, and MySQL experts.

Video Conferencing and Telepresence Consultants
Progent can provide the support of an accredited video conferencing engineer with expertise integrating technology from the major telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, upgrade, or troubleshoot a video conferencing environment that preserves your investment and optimizes the strategic value of your IT network. Progent can also provide the services of infrastructure engineers who can assist businesses of any size to build and troubleshoot a network that provides the performance, reliability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.

Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their market, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent computer consultant for online or onsite help in , call 1-800-993-9400 or go to Remote Network Support.














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