For small company network systems located throughout the state of Wisconsin, Progent's Microsoft certified consultants can deliver online assistance and remote troubleshooting to repair your network systems troubles fast and cost effectively. Progent has acquired top-notch expertise, sophisticated tools, and support databases to diagnose and fix network problems without the high cost and time delays normally associated with on-site technical service dispatches.

If your Wisconsin small business is located beyond the larger metropolitan areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of seasoned network engineers average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical projects for a broad range of clients. This means you get not only the technical expertise needed for the job, but a professional with proven methods for applying that expertise to deliver efficient network solutions.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent's disaster recovery consultants can show you how to design a disaster recovery strategy in case of a complete site outage. Progent can help you develop a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills so that when a disaster takes place, you reduce network downtime. Progent's Microsoft and Cisco-certified professionals can also help you to build an affordable, zero-downtime network architecture that addresses reliability issues involving a wide array of infrastructure technologies and procedures. Progent's business continuity specialists can help your company to prepare for the high-level problems related to keeping your company functioning after a disaster by taking into account not just information technology concerns but additional problems such as notifying critical staff members, locating alternate office space, acquiring replacement transportation, hiring temporary employees, and submitting regulatory documents.

Offsite DPM Backup Service Package
Multi-site backup is central to any serious business continuity strategy. Progentís affordably priced Offsite DPM Backup Service combines the advanced capabilities of Data Protection Manager with the world-class security and availability features of the QTS (formerly Herakles) Colocation Center in Sacramento to provide continual, transparent backup for as much as 2.5 Terabytes of data from one or several of your Windows servers. Progent's managed service offering includes all configuration, support, and tracking required for a complete offsite data backup system.

Microsoft Exchange Server 2016 Upgrade Services
Progent's MS Exchange Server 2016 migration consultants can assist you in all facets of your migration to Microsoft Exchange Server 2016 such as planning HA system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Microsoft SQL Server 2012 Consulting
Progent can provide the expertise of certified SQL Server 2012 engineers as well as seasoned database application programmers, database administrators, project managers, network infrastructure architects, business continuity specialists, and data security consultants to help you to manage your SQL Server 2012 solution and define an efficient and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also assist your company to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Planning and Deployment Support for Cisco's Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki Wi-Fi access point consultants offer remote and on-premises support to help organizations of all sizes to plan, install, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and firewalls to create a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their location or device. (Check out Cisco Meraki switches consulting services.)

Help with Selecting an Internet Service Provider and a Connection Plan
Progent offers access to the cost-effective services of remote Internet connectivity consultants to assist your organization to evaluate or enhance your Internet services so your Internet access solution meets your business needs. Support services provided by Progent include assessment of your current bandwidth utilization, carrier and plan comparison and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and configuring additional ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and collocation vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Cisco IOS software Upgrade Support
If you incorporates Cisco appliances, you may be using an outdated version of IOS, the control software powering almost every Cisco router and the latest switches from Cisco. Cisco frequently offers upgrades to IOS to fix problems, plug security gaps, or improve features. Unfortunately, upgrading IOS and other Cisco OS platforms can be a challenge, depending upon your Cisco device and your network environment. For example, there may be limited internal RAM that could cause a new OS release to execute improperly. Progent's Cisco CCIE network engineers can provide a broad array of services related to updating Cisco IOS software or any Cisco OS such as IOS EX or IOS XR. Progent's consultants can perform version audits of your Cisco software, recommend appropriate updates, prepare Cisco devices, transfer software images, activate and test your new software, optimize performance, troubleshoot issues, and train your network support managers how to get the benefits of any significant new functions.

Windows Server Hyper-V Virtual Server Consulting
Progent's Microsoft-certified Hyper-V professionals can assist you to analyze the possible advantages of Hyper-V-based server virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your production applications, assess your network infrastructure for smooth operation with virtual server solutions, help you in moving to Microsoft Windows Server 2008 or upgrading to Windows Server 2012 R2 and configuring Windows Hyper-V, educate your network management personnel to track and administer Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, design and test business continuity procedures that maximize network availability, and deliver continuing consulting and maintenance including affordable remote repair and turn-key Help Desk outsourcing.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and local installations of Exchange. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on time and within budget. To find out more about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

CRISC Network Risk Mitigation Consultants
The CRISC program was established by ISACA to validate an IT professional's skills to design, implement, and support information system control mechanisms to mitigate IT risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to develop and execute a business continuity plan based on industry best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.

MS Dynamics GP Support
Progent can provide a Microsoft Dynamics GP (Great Plains) consulting expert to assist you to support and improve your MS Dynamics GP-based business information system. Progent can also help you to plan and implement an efficient Microsoft Dynamics GP upgrade from a legacy accounting package so that you preserve your historical data, enhance your protection, improve your financial reporting and management analytics, leverage Microsoft Office compatibility, and reduce network impacts by designing and adhering to an efficient upgrade plan.

Expert Wireless Engineering and Support
Progent's wireless integration consultants have wide-ranging expertise in the implementation and support of wireless networking technology and can help your IT team to design, deploy, manage and repair wireless ecosystems that are compliant, robust, expandable, easy to manage and use, ready to support your vital applications, and transparently incorporated into hybrid cloud environments. Online and onsite expertise offered by Progent span a variety of wireless technologies and include smartphone and tablet integration, Wi-Fi infrastructure planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Get in Touch with a Progent Computer Support Expert
To learn how you can access a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or go to Online Computer Support.














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