For business computer networks located within the state of Wisconsin, Progent's Microsoft and Cisco authorized professionals can provide phone support and troubleshooting to resolve your computer network issues fast and affordably. Progent has acquired enterprise-grade expertise, sophisticated tools, and support knowledge bases to diagnose and repair computer network problems without the cost and delays associated with onsite service dispatches.

If your Wisconsin business is located beyond the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your nearby network support choices may be limited in expertise, or unavailable during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent’s staff of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the job, but a professional with field proven methods for applying those skills to provide efficient network solutions.

ZENO Network Monitoring and Reporting for IP-based Devices
ZENO is Progent’s monitoring and management subscription service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of all vital IP-based assets that constitute your IT environment. When ZENO detects an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they have a chance to impair or take down IT system.

Windows 8.1 Integration Support
Progent's certified Windows 8.1 experts can deliver a variety of IT outsourcing and co-sourcing services to assist organizations of any size to deploy, manage, and support networks that include desktops, notebooks, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help design and configure testing environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices. Progent's consultants can also provide Windows 10 migration help.

Broad Experience with Microsoft's Popular Server Environments
Progent provides broad experience with Microsoft’s leading server platforms and applications. Progent can provide Windows Server 2016 hybrid integration, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, Windows Server 2003 consulting services, Microsoft Windows 2000 support, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, Microsoft Exchange 2007 assistance, Microsoft SQL Server 2016 integration and development, and SQL Server 2012 and 2014 consulting and technical support.

Microsoft Dynamics NAV Consulting
The updated release of MS Dynamics NAV includes several new features such as specialized Role Centers, improved business analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting professionals can provide custom programming, integration and debugging support to enable your company to take advantage of Microsoft Dynamics NAV. Progent’s consultants can show you how to integrate Microsoft Dynamics NAV ERP software to additional systems and applications. In addition, Progent can help your organization to create and utilize data warehouses so you can improve your knowledge of your business, attract additional customers, refine your sales strategies, and build productive partnerships.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for established corporate accounts.

Collaborative Approach to Support and Problem Escalation
Computer networks have grown increasingly complex. At the same time, typical small office computer networks incorporate products from dozens of different suppliers. All this makes network integration and maintenance increasingly difficult. It is impossible for even the most talented engineer to have in-depth familiarity in all aspects of information technology, or broad practical experience in the thousands of hardware and software brands, models, and updates that small businesses include in their IT systems. Progent utilizes a team methodology to network support and depends on application specialists to bring in-depth knowledge when needed to solve the most intractable technical issues effectively, at the lowest expense to you.

Progent's Online Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word consultants offer a broad range of economical remote support services to help you to manage your legacy Microsoft Word solution or assist you to move to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between different versions of Office Word, interfacing Word with different Office apps such as Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security consulting, and smart phone synchronization, and remote Microsoft Office Word training sessions customized for individuals or groups.

Consulting and Troubleshooting Services for SCOM 2012
Progent's Microsoft certified SCOM 2012 consulting experts have more than 10 years of experience planning, deploying, optimizing and repairing SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and tune System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical problems uncovered by Microsoft SCOM 2012.

Mac Consulting Services
Progent's consultants for Apple Mac technology can provide Apple Macintosh users a variety of technical services such as desktop support, help with Apple Macintosh application software, security and connectivity expertise, integration with Windows-based environments, and custom training. For small business networks based exclusively on Macintosh OS X or for networks utilizing a combination of Mac, Linux, and Microsoft powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, configuring and maintaining a network system that is stable, safe, fast, and supportive of your business needs.

Microsoft SharePoint Support
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 specialists and Microsoft SharePoint 2007 consultants can help you evaluate the economic case for implementing the latest release of SharePoint Server, advise you on the most sensible version of Microsoft SharePoint for your application, offer setup and integration services, help you to install MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application software to operate with Microsoft SharePoint Server, develop a comprehensive security plan that incorporates portal technology, and provide troubleshooting and Help Desk services.

Web Site Development Services
If you want to spruce up your corporate Web site, develop internal Webs for functions such as HR or employee training, build a powerful Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and experienced web architects and programmers. Progent's experts can also help your company to host your web solutions by designing and maintaining a protected, robust server and connectivity infrastructure featuring remote and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web site development tools. For database-intensive web applications, Progent can provide the services of SQL Server developers, Oracle programmers and DBAs, and MySQL experts.

Upgrade Support for Microsoft Skype for Business
Progent's Microsoft Skype for Business experts offer online and onsite consulting services for organizations of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.

Contact a Progent Computer Consultant
To find out how you can access a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or go to Online Network Support.

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