For office networks located within the state of Wisconsin, Progent's Microsoft certified consultants can deliver remote phone help and remote troubleshooting to solve your network systems troubles fast and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to diagnose and fix network problems without the high cost and delays normally associated with in-person service calls.

If your Wisconsin company is situated beyond the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer support options may be limited in skills, or unavailable during an emergency. This can result in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís team of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a large range of technical projects for a broad range of customers. This means you obtain not just the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to assist with affordable network solutions.

SQL Server 2012 Expertise
Progent can provide the expertise of certified SQL Server 2012 consultants as well as seasoned database application programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security consultants to assist you to maintain your Microsoft SQL Server 2012 solution and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

High-level Project Management Consultants
For enterprise clients looking for high-level project management assistance, Progent offers access to senior IT experts with decades of background in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help organizations to adhere to best practices to ensure that strategic projects are successfully completed on schedule and on budget.

Help with Choosing an ISP and an Internet Connection Plan
Progent can provide the affordable services of online Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet connectivity solution meets your business needs. Services provided by Progent include evaluation of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and deploying additional ones, setting up firewalls, and designing fault-tolerant BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally named CallManager, is the heart of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express provide a modern IP-PBX solution by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can assist with any aspect of Unified CM configuration and debugging in areas that include integrating Cisco VoIP phones and video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE networking support, creating UCS server failover systems for high availability, and integration with Microsoft Exchange and Skype for Business.

Eliminate Reliance on an Individual Freelance Consultant
By creating a partnership with a full-service network consulting and support company such as Progent rather than with a freelance consultant, your company is assured timely access to experienced professionals whenever you require them. You no longer have to worry that illness, training, time off, or conflicting jobs with other clients will cause you to be without help during an emergency.

Wireless Site Survey
Progentís Wireless Site Survey assists you to design and implement a Wi-Fi wireless LAN optimized for your facilities, offering you a WLAN that delivers the reception, speed, load-handling capability, Quality of Service, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service. Progentís on-premises wireless survey includes physical inspection, RF and data protection assessment of your existing WLAN, analysis of your site's floor plans, measuring for radio frequency interference, RF propagation modeling, identification of the best locations for customer-requested WAPs such as Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort devices, and a detailed document describing the new wireless network.

Migration Help for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing consulting support.

Planning and Deployment Consulting for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts can assist you to migrate to Aironet wireless access points and Cisco wireless controllers that comply with the new 802.11ac Wi-Fi specification, making it possible to get three times the speed for your Wi-Fi network while expanding the signal coverage.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have some mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and within budget. To learn more about Progent's consulting services for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

CRISC Network Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify a consultant's skills to design, deploy, and support IS control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help your company to develop and execute a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration experts can help you to design, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based SIP trunks. Progent offers cost-effective online or on-premises expertise to help you to move efficiently to a productive unified communications network that delivers accelerated return on investment. Progent's Gold-certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for access to a SIP PSTN trunk.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
Progent can provide Windows 2016 clustering consulting, Windows Server 2012 clustering expertise and Microsoft Windows Server 2008 R2 failover cluster support services to enable your business implement clustered server configurations that can provide high uptime, even for routine maintenance operations. This zero-downtime feature is possible because a single server in a cluster can be brought off-line for servicing without impacting users. Clustering also allows IT staff to perform critical security updates during normal business hours without impacting user productivity.

Talk to a Progent Computer Support Expert
To learn how to get in touch with a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Network Help.

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