For small company computer networks located anywhere in the state of Wisconsin, Progent's Microsoft qualified engineers can deliver online assistance and troubleshooting to repair your computer network issues fast and cost effectively. Progent has developed enterprise-grade expertise, software tools, and support databases to diagnose and fix computer network problems while avoiding the high cost and delays normally associated with onsite technical service calls.

If your Wisconsin company is situated beyond the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your nearby network systems support choices may be limited in expertise, or unavailable during an emergency. This can result in a office network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís group of network professionals average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to deliver excellent network solutions.

High-level Project Management Experts
For enterprise customers looking for advanced project management assistance, Progent can provide the services of veteran information technology experts with years of experience in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help organizations to adhere to best practices to make sure major projects are completed on schedule and within budget.

Design and Deployment Support for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki Wi-Fi access point experts offer online and on-premises support to assist organizations of any size to plan, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers the same connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless clients regardless of their location or device. (See Meraki switches consulting and troubleshooting services.)

Progent's Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist your organization to plan, program, test, deploy, manage, and debug applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Google Android mobile devices, and resolve compatibility problems between different releases of Excel. Progent offers as-needed support to clients who need a fast solution to a specific problem related to Office Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications based on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the needs of individual users or teams.

Online Support for Windows and Cisco-based Networks
Progentís Technical Response Center provides expert online technical support for Microsoft Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the knowledge and experience to help you to troubleshoot and solve tough network problems rapidly and affordably. The breadth of information technology expertise offered by Progent's staff of consultants allows them to escalate even the most challenging issues to the right specialists as required. Whether you require occasional phone support and online troubleshooting or ongoing access to a Helpdesk Call Center, Progent's engineers can provide your small business with enterprise-level support without the cost and management overhead of running a big in-house support organization.

Disaster Recovery/Business Continuity Planning Help
Progent's disaster recovery consultants can show you how to design a disaster recovery strategy to prepare for a total system failure. Progent can show you how to develop a complete disaster recovery solution that includes scheduled disaster recovery assessments and testing so that if a disaster takes place, you minimize lost productivity. Progent's Microsoft and Cisco-certified consultants can also help your company to create an affordable, fault-tolerant network solution that addresses reliability issues covering a broad range of infrastructure technologies and processes. Progent's business continuity experts can assist your company to deal with the broader problems associated with keeping your business going following a catastrophe by taking into account not just IT issues but additional issues such as notifying key personnel, locating alternate office space, acquiring emergency transportation, hiring substitute workers, and submitting regulatory documents.

MS Project Server Expertise
Progent's Microsoft Project Server consultants offer advanced online and on-premises support services for Project Server as well as for all Microsoft platforms that integrate closely with Microsoft Project Server. Consulting services offered by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 design and deployment, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 migration, Exchange Server 2013 integration, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel application support, and Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network engineers to help your company to optimize your infrastructure to support local, branch office, home-based, and mobile workers so that they can use Project Server to collaborate safely and efficiently. Progent's security consultants can assist you to plan and enforce security workflows that protect important business data without disrupting the productive exchange of authorized information.

Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants have wide-ranging expertise in the implementation and support of wireless networking technology and can help you to design, configure, manage and repair wireless solutions that are compliant, robust, scalable, easy to manage and use, ready to support your vital applications, and transparently integrated into hybrid cloud networks. Remote and on-premises support offered by Progent cover a selection of wireless solutions and include smartphone integration and management, Wi-Fi network design and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

Microsoft Exchange 2013 Upgrade Consulting
Progent can provide expert Exchange Server 2013 migration consulting such as cost/benefit analysis, end-to-end project management, site readiness preparation, specification of new software and hardware required, setting up your Active Directory (AD) forest and its domains for optimal operation with your Exchange 2013 environment, designing Database Availability Groups that deliver HA and resilience to your mailbox servers, pilot verification at a customer's location or at Progent's test facility, setting up transitional coexistence between Exchange Server 2013 and previous versions of Exchange Server, installation of the production system, decommissioning the previous system, and webinar training for client's IT group and end users.

MS Dynamics GP Support
Progent can provide a Dynamics GP (formerly Great Plains) technical professional to assist your company to support and improve your Microsoft Dynamics Great Plains-based business information system. Progent can also help you to architect and deploy an efficient Dynamics GP migration from an older system so that you retain your information, increase your security, extend your financial reporting and analytics, leverage Microsoft Office compatibility, and reduce business disruption by planning and adhering to an intelligent migration plan.

Linux Consulting and UNIX/Windows Integration
If your business IT environment mixes Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your operating systems to coexist for easy management, seamless dataflow, high availability, high throughput, and tight security. If you are developing Linux applications within an environment that incorporates Windows-based servers, desktops, and applications, Progent offers full-service outsourcing that frees you to focus on your area of expertise.

Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services including system design, configuration, administration, troubleshooting, and application development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment. If you are already running SQL Server 2014, Progent can help your company to carry out a cost-effective migration to SQL Server 2016.

Windows Hyper-V Virtualization Consulting
Progent's Microsoft-certified Hyper-V professionals can assist you to analyze the potential benefits of Hyper-V-based virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your production software, assess your network and server infrastructure for optimal performance with virtual server technology, help you in moving to Windows Server 2008 R2 or upgrading to Windows Server 2012 R2 and configuring Windows Hyper-V, educate your network management personnel to track and manage Hyper-V, offer world-class consulting help for enhancing the security of your virtual servers, design and test business continuity procedures that optimize network availability, and deliver ongoing consulting and technical support including low-cost online repair and turn-key Help Desk outsourcing.

Planning and Migration Support services for Windows 10
Progent's Windows Windows 10 planning consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Online and on-premises evaluation and upgrade support for Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.

Get in Touch with a Progent Network Consultant
To learn how you can access a Progent network consultant for remote or on-premises support in , phone 1-800-993-9400 or visit Online Network Support.














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