For small business network systems located in the state of West Virginia, Progent's Microsoft certified professionals can provide online assistance and troubleshooting to solve your network troubles fast and affordably. Progent has acquired enterprise-grade skills, advanced software tools, and support databases to troubleshoot and resolve IT problems while avoiding the high cost and time delays associated with on-site technical service dispatches.

If your West Virginia business is located beyond the larger metro areas such as Charleston, Huntington, Morgantown, or Parkersburg, your local computer support options may be limited in technical expertise, or unavailable during a crisis. This results in a network environment that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of expert network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical tasks for a varied range of customers. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to provide excellent network solutions.

Immediate Help for Urgent Issues
With Progentís urgent online computer support services, your company can receive immediate assistance for problems that are causing network disruption. Remote support does away with the long delay and increased cost associated with in-person computer service. For ordinary administration work, Progentís remote support engineers can complete the majority of jobs within a few minutes of receiving a request, rather than requiring your company to live with a problem for hours for on-premises help to arrive.

Consulting and Troubleshooting Expertise for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to provide a centralized solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, design processes for creating and installing virtual machines and hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.

Unified CM and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, operates as the foundation of Cisco's communications and collaboration solution. Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX by integrating tightly with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating VoIP phones and video phones, designing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE networking support, designing Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Part-time Chief Information Officer Services
Progent can supply businesses with an information management professional who can serve as a temporary or part-time Chief Information Officer. This experienced technology executive can provide strategic direction to assist your company to deploy appropriate IT products to enhance business operations so they match better with your business goals. Your business can develop and install a well conceived information technology plan without incurring the cost of a full-time senior IT executive. Key services Progent's part-time CIO can perform include growth strategies, planning technology budgets, building and tracking models for Total Cost of Ownership, analyzing business processes, negotiating contracts with vendors, defining security and compliance standards, cash flow management, automating network management, computer desktop management solutions, patch control, and business continuity planning.

IT Consulting for Local Governments and School Districts
Progent has a long background delivering a broad range of online network consulting and emergency repair services to local governments and schools across the U.S. Progent is one of the industryís pioneers in delivering advanced remote network consulting and has delivered network support to organizations in all 50 states. Progent's remote IT consulting for local governments eliminates travel expenses and solves problems more quickly than on-premises service calls.

Android Smartphone Integration
Progent's Android smartphone integration consulting have extensive experience delivering online and onsite support for organizations of any size who need to integrate Android phones into their information systems so that mobile clients can be productive while on the go. Progent offers the range of know-how to resolve network issues that span multiple manufacturers and that represent a combination of legacy and up-to-date technology. Progent provides cost-effective online consulting to help you with any facet of designing, implementing, managing and maintaining your BYOD solution. Progent can provide as-needed support to help you to handle especially challenging IT issues, or Progent can provide outsourced or co-sourced project management support to help you finish major network initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones and tablets securely and productively.

MySQL Database Application Development and DBA Services
Progent's MySQL database management specialists can provide a variety of economical support services to help companies of any size to maximize the business value of MySQL. Support services offered by Progent for MySQL cover DBA services, software programming, and database migration help.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent offers Windows 2016 failover clustering consulting, Microsoft Windows Server 2012 clustering expertise and Windows Server 2008 R2 failover cluster support services to help your IT organization implement clustered server environments that offer world-class uptime, even for routine maintenance operations. This non-stop capability is possible because any server in a cluster can be brought off-line for maintenance work without impacting clients. Clustering also enables support staff to perform critical security enhancements during regular working hours without impacting user productivity.

Migration Support for Skype for Business
Progent's Skype for Business consultants can provide remote and on-premises consulting services for organizations of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco Video Interop Server. Progent's certified network security consultants can help you design and validate a security strategy for your Skype for Business solution that meets government and industry standards.

One-stop Shopping for Full-spectrum IT Support Services
Progent can act as a single source for most network support needs for businesses. While concentrated on supporting products from Microsoft and Cisco, Progent engineers frequently install, integrate, and maintain products from leading hardware and software companies including Check Point, WatchGuard, and SonicWALL. Progent also offers expertise for Apple Mac OS X and Apple IOS technology, Linux technical help, Citrix Systems consulting, and Juniper integration.

Microsoft Exchange 2010 Server Upgrade Support
Progent's Microsoft Gold-certified Exchange Server 2010 engineers can help your company to evaluate the benefits of Microsoft Exchange 2010 for your business and can help you to design and execute an economical migration to Exchange Server 2010 from Exchange 2003 or Exchange 2000 that will provide fast return on investment by increasing your productivity, lowering the cost of equipment and support, simplifying administration, and consolidating your vital communications platforms.

Deployment Consulting for Microsoft Lync Server 2013
Microsoft Lync 2013 enables businesses of all sizes to create a manageable and secure communications ecosystem that permits a BYOD computing style with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a broad range of desktop and mobile endpoints. Progent's certified Lync 2013 experts can help you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management staff and end users. Progent offers expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. If your company are already running Microsoft Lync, Progent's Microsoft Skype for Business Server consultants can assist you to plan and carry out an efficient upgrade to Skype for Business.

Talk to a Progent Computer Consultant
To find out how you can access a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or go to Remote Computer Support.

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