For small company network systems located within the state of Wyoming, Progent's Microsoft and Cisco authorized technical team members can deliver online help and remote troubleshooting to repair your network systems issues fast and cost effectively. Progent has developed world-class expertise, sophisticated utilities, and support knowledge bases to identify and fix computer network problems without the cost and delays normally associated with on-site technical service calls.

If your Wyoming organization is located outside of the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís team of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical projects for a extensive range of customers. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

Business Intelligence Reporting Consulting
Progentís business information reporting consultants can provide remote and on premises expertise to assist you with any phase of BI reporting from troubleshooting or modernizing applications to planning and implementing an advanced BI solution. Progent's BI experts can assist you to maintain your existing reporting system, help you to migrate reports from a discontinued reporting platform to a current solution, and provide custom remote mentoring to meet your individual requirements. Progentís management reporting consultants can provide experience in all popular business analytics reporting platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.

Exchange Server 2016 Migration Support
Progent's Microsoft Exchange 2016 Server consultants can assist your business in all phases of your migration to Exchange Server 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

Disaster Recovery/Business Continuity Planning Help
Progent's disaster recovery consultants can show you how to create a disaster recovery plan to prepare for a catastrophic data center outage. Progent can show you how to define a comprehensive disaster recovery solution that incorporates scheduled disaster recovery evaluations and testing so that when a disaster takes place, you minimize lost productivity. Progent's Microsoft and Cisco-authorized professionals can also help your company to create an affordable, zero-downtime system architecture that takes into account availability issues involving a broad array of infrastructure technologies and processes. Progent's business continuity experts can assist your company to prepare for the broader issues related to keeping your business operational following a disaster by addressing not just IT concerns but additional issues such as alerting critical staff members, moving into temporary office space, acquiring replacement vehicles, finding temporary workers, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud environments using failover cluster technology proven in Microsoft's Azure public cloud.

World-class Cisco Support from Expert CCIE-certified Engineers
Progentís exclusive team of Cisco certified CCIE consultants have been awarded an accreditation reserved for the most capable experts for planning, configuring, installing, and troubleshooting a wide array of Cisco networking and connectivity solutions. There are only seven thousand certified CCIEs worldwide, and attaining this distinction involves extensive verification of networking skills via written exams and hands-on demonstrations to ensure that CCIEís can apply theory to practical situations. CCIEís have a fundamental knowledge of root networking technologies and protocols that enable quickly creating multi-vendor solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can assist you to configure Progent's Email Guard Security Gateway to enforce your content policies for scanning the content of email messages and attachments and blocking users from sending sensitive or unauthorized information or spam. Email Guard's email content filtering solutions can also help your business avoid reputation loss and keep compliant with industry privacy standards and regulatory mandates including HIPPA, Sarbanes-Oxley and PCI DSS.

Wide and Deep Knowledge of Business Information Networks
Progentís group of more than 80 computer network consultants means customers can take advantage of the leverage of more than 1,000 years of cumulative background and shared knowledge to repair the most troublesome computer issues. Progentís certified information technology consultants have the knowledge and experience to find solutions fast and implement them affordably.

Microsoft Virtual Desktop Support Services
Microsoft's desktop virtualization technologies reduce the work needed for IT administrators to set up applications so they are standardized across a corporate workforce, provide the power to control access to critical data, and allow fast installation of additional or updated workstations. With Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's innovative VDI infrastructure that powers Remote Desktop Services simplifies desktop access, improves responsiveness, strengthens security, centralizes administration, and provides an almost transparent user experience. Progent's desktop virtualization engineers can help your company to evaluate the business benefits of Microsoft's virtual desktop technologies, configure pilot and production deployments, improve your network architecture to support virtual desktops effectively, evaluate and remediate security problems, and train your network administrators to utilize industry best practices to gain a fast ROI from desktop virtualization.

Microsoft Azure Planning and Integration Consulting
Progent's Microsoft Azure planning and integration consultants can help you with any phase of Azure cloud integration including requirements definition, readiness assessment, solution design, pre-production testing, deployment, centralized management, performance optimization, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help you to create a hybrid ecosystem that seamlessly combines physical datacenters with Azure resources.

PC and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and installation and Intune consulting to consolidate and simplify the administration of your PCs and Cloud-connected mobile devices. Progent can assist you to migrate smoothly to Configuration Manager 2016 from an older device and application management platform or help you to modify your current SCCM 2016 environment to support your evolving business requirements.

Affordable Network Support Solutions
Many small organizations utilize poor metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate experience can take many times longer to complete the same task than an experienced Information Technology professional. As an example, charging 30% less per hour, but taking three times longer for the same job is hardly a deal. Even worse, a badly designed or configured network environment that is unreliable and hard to manage or expand can cost a small business many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied companies across the U.S. confirm the efficiency of Progent's support model and the expertise of Progent's staff of engineers.

Extended Hours Remote Support
Progent's affordable after-hours remote technical support program provides companies round-the-clock access to remote support from Progent's TRC. Services offered beyond standard business hours include resolving problems with Microsoft servers, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office applications, network and system backup and restore, and basic routing and switching support for Cisco networking products.

Cisco IOS Update Support
If your network includes Cisco routers, you could be using an old release of IOS, the control software powering almost every Cisco router as well as current Cisco switches. Cisco frequently provides updates to IOS to correct problems, shore up security gaps, or add functionality. However, upgrading IOS or other Cisco control software can be a challenge, depending on your Cisco equipment and your system environment. As an example, there may be limited internal RAM that might cause a new software version to execute improperly. Progent's Cisco CCIE-certified consultants offer a wide selection of support services related to updating Cisco IOS software or any Cisco control software such as CatOS or CallManager. Progent can run version audits of your router software, propose sensible updates, provision Cisco appliances, copy software images, activate and verify your Cisco software, optimize performance, resolve problems, and teach your IT staff how to utilize any significant new capabilities.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager (CUCM), is a converged voice messaging solution that facilitates collaboration by providing a variety of options for accessing voice messages within a framework that is simple to deploy and manage. Unity Connection allows you to read and manage voicemail from your Exchange inbox, web browser, Jabber, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, provides affordable voicemail, unified messaging, IVR, and greeting functions for small to mid-size businesses and corporate satellite locations with as many as 500 users. Progent's Cisco-certified CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your voice messaging deployment delivers maximum business value.

Talk to a Progent Network Consultant
To find out how you can get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Online Network Help.














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