For business networks located within the state of Wyoming, Progent's Microsoft and Cisco authorized technicians can provide remote phone assistance and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has developed enterprise-level skills, software tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the high cost and delays normally associated with onsite technical service visits.

If your Wyoming small business is located outside of the larger metropolitan areas such as Cheyenne, Casper, Gillette, or Laramie, your local network support options may be limited in technical expertise, or not available during urgent situations. This results in a computer network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís team of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a broad range of clients. This means you obtain not only the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to provide excellent network solutions.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for emergency technical assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net terms are available for regular business accounts.

Juniper and NetScreen Support
Progent's Juniper-authorized network engineers can help your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to current releases. Progent's Junos OS engineers offer expertise with Juniper's premiere network operating system to enable you to streamline the management and improve the protection of your Juniper VPN appliances, firewalls, and switches. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that include a mix of Juniper's OS platforms.

Immediate Help for Urgent Problems
With Progentís urgent online network support services, your company can receive immediate assistance for problems that are causing lost productivity. Remote help eliminates the lengthy wait and higher expense required for in-person network service. For day-to-day administration work, Progentís remote support consultants can perform most jobs within a few minutes of a request, instead of requiring your company to live with a problem for hours for on-site help to show up.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery experts can help you design a disaster recovery plan to prepare for a catastrophic system failure. Progent can show you how to define a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing so that after a catastrophic failure takes place, you reduce lost productivity. Progent's Microsoft and Cisco-authorized professionals can also assist you to build an affordable, high-availability system solution that addresses availability issues covering a broad array of network technologies and processes. Progent's business continuity experts can assist you to deal with the broader issues associated with keeping your business functioning following a catastrophe by taking into account not just information technology concerns but additional problems such as alerting critical personnel, locating alternate work space, acquiring emergency vehicles, finding substitute employees, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to create a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

Online Technical Support for Windows and Cisco-based Networks
Progentís Technical Response Center offers expert online support for Microsoft and Cisco-based systems anywhere in the United States. Progent's certified engineers have the experience to assist you to analyze and resolve tough network problems quickly and affordably. The scope of technical expertise offered by Progent's team of consultants allows them to escalate even the most challenging issues to the right subject matter experts as required. Whether you need occasional phone support and online troubleshooting or ongoing access to a Help Desk Call Center, Progent's engineers can provide your small business with enterprise-level support without the cost and administrative overhead of maintaining a big in-house support group.

Security Inventory Assessment for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service bundles designed to allow small companies to get a professional security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from a secure computer within your firewall to determine vulnerabilities to internal threats. The two security inventory services are configured and executed from a protected external site.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. For details, go to Altaro VM Backup Consulting.

Microsoft Exchange Server 2010 Migration Support
Progent's Microsoft Gold-certified Exchange Server 2010 consultants can assist your company to advantages the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and execute an affordable upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2000 that will offer quick return on investment by increasing your workers' efficiency, lowering the cost of hardware and support, streamlining management, and integrating your vital communications technologies.

Consulting and Support Services for SCOM 2016
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for key workloads by offering unified, mixed-platform monitoring of IT resources deployed throughout local systems and cloud environments. Progent's consulting group can provide advanced remote and onsite support to assist businesses of all sizes to plan, implement, tune, update and repair Operations Manager 2016 deployments. Progent's Operations Manager 2016 consulting experts can assist you to move to SCOM 2016 from earlier releases or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud solutions.

Progent's Integration Support for Microsoft Windows Server Essentials
Windows Server Essentials is a value-priced, versatile platform that enables small organizations to transition from the traditional physical on-premises datacenter to the modern hybrid computing paradigm that includes both local and cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud-based design for your computing environment. Progent offers full-service project management support to help you plan and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Find out about Progent's Office 365 integration with on-premises Exchange and Azure integration consulting.) Progent also offers ongoing consulting help, troubleshooting, and customized training.

Video Conferencing and Telepresence Consulting Support
Progent can provide the support of a certified video conferencing and telepresence engineer with an extensive background integrating technology from the major telepresence providers including Cisco, Polycom, and LifeSize and can help your company to plan, install, upgrade, or maintain a telepresence environment that protects your current investment and maximizes the strategic value of your information network. Progent also offers the expertise of network infrastructure consultants who can assist companies of all sizes to build and maintain a communications network that delivers the performance, dependability, protection, and expandability required to support your video conferencing/telepresence environment.

Talk to a Progent Network Consultant
To see how to contact a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Online Computer Support.














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