Wyoming Computer Consultants for Small Business Information Technology Networks: Remote Help and Repair
For office networks located anywhere in the state of Wyoming, Progent's Microsoft certified engineers can provide phone help and troubleshooting to solve your computer system troubles quickly and affordably. Progent has developed top-notch expertise, software tools and support knowledge bases to identify and resolve computer network problems absent the cost and delays associated with onsite service visits.
If your Wyoming small business is situated beyond the larger metropolitan areas such as Cheyenne, Casper, Gillette, or Laramie, your local network support choices may be limited in expertise, or not available during a crisis. This can result in a computer network that is unusable or causing wasted time due to technical problems continuing for too long. Progent’s team of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with demonstrated methods for applying that expertise to assist with efficient network solutions.
National Remote Support for Windows and Cisco-based Networking Environments
Progent’s Technical Response Center offers remote support for Microsoft and Cisco-based environments anywhere in America. Progent's certified experts have the expertise to help you troubleshoot and resolve difficult network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of consultants makes it possible to escalate even the most difficult problems to appropriate specialists as required.
Broad and In-depth Expertise with Office Networks
Progent’s team of sixty+ networking experts means customers benefit from the leverage of 800 years of combined experience and shared information base to fix the most troublesome system issues. Progent has the know-how to identify solutions fast and deliver them cost effectively.
Eliminate Dependence on an Individual Freelance Consultant
By developing a relationship with a full-service support company such as Progent rather than with a freelance consultant, you are assured timely access to experienced experts when you need them. You do not have to be concerned that sickness, training, vacations, or priority conflicts with other clients will leave you without support during an emergency.
VPN Access for Popular Remote Access Gateways
Progent consultants can gain access to client networks using VPN access support for gateways from Microsoft, Cisco, Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN remote access allows the team members at Progent's Technical Response Center to access your network remotely without compromising system security.
Phone Support and Remote Troubleshooting Services
Progent's phone support and remote troubleshooting services give your business the greatest leverage for your IT budget. Whether you need occasional phone support and remote troubleshooting or ongoing access to a Help Desk Call Center, Progent's engineers can provide your company with enterprise-level support without the high cost and management overhead of maintaining a large in-house support organization.
Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor awarded only to the top tier of organizations that operate closely with Microsoft, have demonstrated IT skills, and have verified customer references. Gold Certified Partners are required to maintain large staffs of Information Technology experts who have completed comprehensive proficiency testing. Microsoft Gold Partners are provided access to exclusive support and training programs from Microsoft and early exposure to beta software for training and piloting purposes.
Full Array of Security Assistance
Progent's certified security consultants can help you perform complete security audits, recover quickly from attacks, configure safe techniques for remote and mobile access, deploy advanced software for protection against viruses, spam, and directory harvest attacks, and develop a security strategy with 24x7 monitoring.
Software Applications Consulting
Progent's Experts Team offers in-depth consulting expertise in specific application areas. By providing a one-stop source for IT generalists and specialists, Progent can tailor fast, affordable and comprehensive IT solutions that fit the individual needs of your business. Areas of applications expertise available from Progent include ERP, MRP and accounting support, Microsoft CRM support and training, plus consulting and customized training services for Microsoft Project, Microsoft Excel and Microsoft Word.
Network Monitoring Expertise
Progent offers a range of Network Support Packages based on the advanced monitoring capabilities of Microsoft Operations Manager (MOM), a next-generation network management software platform that monitors the availability, performance and security of your network environment and identifies issues before they can disrupt your network.
Affordable Support Solutions
Many small businesses utilize flawed metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with poor experience can take many times longer to perform the same task than an experienced IT professional. For example, paying 30% less per hour, but taking three times as long for the same task is hardly a deal. Still worse, a poorly designed or configured IT infrastructure that is unstable can cost an organization many times over its’ cost in lost productivity.
Sun Solaris Services
Progent offers your small business access to expert certified Sun Solaris engineers, support professionals certified by Microsoft and Cisco, and security specialists with CISSP and CISA certification. Progent’s can provide consultants to support Sun Solaris co-existence with Windows and Linux-based networks and can also help you plan migrations between UNIX and Windows-based environments.
Extensive Network Security Auditing and Testing
Progent’s CISSP certified security consultants can quickly perform complete network security audits, firewall evaluation and penetration testing on mission-critical small business IT networks.
Remote Server Monitoring with MOM
Progent offers nationwide remote monitoring services based on MOM 2005 so that your computer network support is proactive rather than reactive. By identifying potential problems before they cause downtime, system monitoring can keep your network environment free of stressful and expensive service disruptions.
Microsoft Great Plains can help you expand and control your company better by delivering easy access to decision-driving data and a rapid return on investment. Microsoft Great Plains confers major productivity benefits including its ability to expand the reach of your organization, handle your financials, computerize financial processes, unify procedures throughout your company, improve inventory control, increase order accuracy, expand sales and minimize turnaround time, and maximize cash flow. Progent can help you configure and manage a robust, secure server and communications foundation to support Great Plains, and can offer experienced Microsoft Great Plains consultants to make sure you derive the full benefits of your Microsoft Dynamics Great Plains software.
Progent's certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent provides IT services for mid-size businesses with 50 to 250 network users. The mid-size company or office has typically been an underserved segment of the market for network consulting services. The cost structures and support access models of major outside support organizations make them too expensive for the ordinary mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT network whose complexity and sophistication are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and proactive server monitoring, significantly lowers the network maintenance costs of a small-medium business while providing the mid-size organization with big-company support from professional, IT experts knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is searching for levels of network help needed for a mid-size organization without paying big-company prices, you need Progent.
FAQ about Moonlight Network Consultant Job Opportunities Career
Progent's Solaris platform support experts provide small and mid-size companies and developers assistance with managing and supporting Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, support professionals qualified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with a convenient single source to show you how to build and manage a secure and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent’s IT outsourcing packages offer economical computer support for medium-size businesses. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or building a web-based business application, outsourcing your IT technical services can smooth out costs and eliminate risks, allowing network service budgets to grow in a more linear and controlled manner than is feasible by amassing a large, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available network foundation for your vital Windows-based applications including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent's high availability support services for small company networks offer Microsoft and Cisco-certified network professionals who can show you how to implement clustered servers to create a robust network that includes essential technologies and activities for mission critical environments. Progent’s high-availability network experts can help you create ultra-reliable networks by planning and deploying the growing line of Microsoft Windows Cluster servers. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By showing you how to build your fault-tolerant network based on Microsoft Windows Server 2003 Cluster, Progent’s consulting professionals can help configure a system architecture with features that include fault tolerant Internet access, system load balancing, non-stop data center planning, high-availability interoffice connections, high-reliability multi-location systems, and fail-safe disaster recovery.
Small to mid-sized companies can now get all the advantages of MOM and also have fast access to Progent’s Microsoft and Cisco qualified IT support professionals. With Progent's affordably priced network service programs, mid-size organizations can select a simple MOM-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports MOM 2005 and MOM 2000 to provide small company networks world-class availability, security and performance.
Progent’s Cisco-certified technology professionals offer wireless integration support for Cisco WAP and wireless bridge products. Cisco supplies access points with either solo 802.11g transceivers for up to 54 Mbps of capacity or two-radio access points that handle both 802.11g and 802.11a for up to 108 Mbps of bandwidth. Progent’s Cisco wireless consultants can provide help for the whole family of Cisco 802.11g wireless access points and wireless bridges including the Cisco Aironet 350 Access Point, the Cisco Aironet 350 Wireless Bridge, the Cisco Aironet 1130AG Series and 1230AG Series access points, the Cisco Aironet 1300 Series Outdoor Access Point/Bridge, the Cisco Aironet 1400 Wireless Bridge, plus any Cisco 802.11b Wireless Access Point product. The Cisco Aironet 1130AG Series and 1230AG Series access points are designed to protect present and ongoing system infrastructure investments. The 802.11a radio handles data rates of up to 54 Mbps on 12 free 5 GHz channels to offer fast performance as well as high scalability. The 802.11g transceiver allows data rates as high as 54 Mbps in the 2.4 GHz band. When using an 802.11g transceiver, the access point may be installed to handle only 802.11g clients for high-bandwidth scenarios, or, for added investment protection, it may be set up to handle both 802.11g and older 802.11b technology.
The open architecture of Microsoft Dynamics Great Plains makes it possible to design custom applications that have all of the basic functionality of popular Microsoft Dynamics Great Plains solutions but also meet the unique requirements of your business. With access to the Modifier included with Microsoft Visual Basic for Applications, developers can work with the most widely used programming platform in the software industry to modify Microsoft Dynamics Great Plains information views, create or modify business logic, customize forms and reports, or extend interaction with Microsoft Office applications. Progent's background with Microsoft .NET tools, Microsoft SQL Server support, and development experience with VBasic, XML and other developer environments make it possible to create custom line-of-business software and web commerce programs that integrate seamlessly with Microsoft Great Plains.
Progent's E-Mail Guard is founded on Postini's managed services, which utilize proprietary pass-through technology versus the store-and-forward technique for blocking spam, email-borne viruses, DHA attacks, and Denial of Service Attacks. Under Postini's approach, email sent to your e-mail server is evaluated on the fly at Postini's secure data center. Postini’s Connection Manager utilizes heuristic rules analysis to identify behavior profiles common to DHA attacks and instantly rejects DHA messages. Postini's Content Filter then isolates spam and viruses from acceptable email by means of a memory-resident process that takes only milliseconds.
Progent has developed a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or small service organizations who provide scant documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the service reports transmitted by each consultant to every customer. The practice of detailing and archiving service records results in more effective support and avoids a slew of common problems such as when a service client is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery strategy in case of an IT network disaster. Progent can show you how to define a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, high-availability network architecture that addresses reliability issues involving a broad range of network technologies and procedures.
Progent's certified consultants provide technical help and network consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, management, and troubleshooting services for Exchange 2003 Server include system design, deployment, project management, local and remote technical support, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
