For small office networks located throughout the state of Wyoming, Progent's Microsoft certified technicians can provide online support and troubleshooting to resolve your network systems issues quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated tools, and support databases to identify and repair computer network problems while avoiding the cost and delays associated with in-person service calls.

If your Wyoming small business is located beyond the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby computer network support options may be limited in expertise, or unavailable during a crisis. This results in a network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of expert network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a varied range of clients. This means you get not only the technical competency needed for the task, but a professional with field proven methods for applying that expertise to assist with affordable network solutions.

CISA-certified Cybersecurity Audit Consultants
The CISA credential is an important qualification that signifies expertise in IS security auditing. Accredited by ANSI, the CISA credential requires that candidates undergo an extensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-qualified network security audit consultant trained to assist businesses in the areas of information systems audit process, information technology administration, systems and architecture ROI, information technology support, protection of information resources, and business continuity planning.

Network Consulting for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of remote IT support and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industryís pioneers in providing advanced remote network support and has provided IT solutions to organizations in all 50 states. Progent's online network consulting for local governments eliminates travel expenses and resolves issues more quickly than onsite support.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is designed to offer a unified solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade efficiently from older versions of VMM, design processes for creating and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential advantages of new capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere expertise.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or onsite NetApp SAN consulting services for NetApp's complete line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently following best practices.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so any looming issues can be addressed before they have a chance to disrupt productivity. Read about the complete ProSight family of value-priced network monitoring and management services for small businesses.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, each Progent network consultant has access to the technical and training resources needed to provide the best computer help possible. Progent's outsourcing, Contact Center, Office 365 deployment expertise, and software programming services permit small business customers to take advantage of the wide array of knowledge associated with the IT departments of big organizations without the high cost and distraction of maintaining a self-sufficient in-house support staff.

Linux Support and Linux/Windows Integration
If your small business IT environment combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your platforms to coexist for easy administration, seamless data exchange, fault tolerance, high throughput, and integrated security. If you are writing or testing Linux based-software on a network that includes Microsoft Windows-powered servers, desktops, and applications, Progent can provide full-service network outsourcing that frees you to concentrate on your area of expertise.

Virtualization Expertise
Virtual compute, storage and networking technologies enable IT organizations to optimize utilization, simplify network administration, and improve application uptime and security. run multiple virtual machines on a single actual processor. Common usage scenarios for virtual servers include resource consolidation, inexpensive platforms for applications that require older OS software, and economical isolation of software development or testing environments from on-line systems. Progent's virtualization technology consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting, Windows Server Hyper-V Virtual Server help, VMware vSphere deployment, VMware NSX network virtualization design and management, and Citrix XenServer assistance. Progent can configure virtual machines to maximize speed, fault tolerance and manageability while at the same time cutting expenses; suggest and validate business recovery strategies that minimize productivity loss in the event of a catastrophic failure; and deliver continuing support, troubleshooting, and consulting services as computer technology evolves.

After-hours Online Support
Progent's economical after-hours remote support program provides clients 24x7 access to online technical support from Progent's Technical Response Center (TRC). Services offered beyond normal work hours include fixing problems with Windows server products, Microsoft Windows desktop support, assistance with MS Office applications, network and system backup/restore, and fundamental routing and switching support for Cisco networking products.

VMware NSX Network Virtualization
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can generate reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to plan, deploy, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.

Microsoft Exchange 2013 Upgrade Consulting
Exchange Server 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces important new features plus a redesigned architecture. These enhancements affect key facets of IT like manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can provide online or onsite expertise to help you administer, tune and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment.

Microsoft SharePoint Server Support
Progent's Microsoft-certified SharePoint 2013 specialists, SharePoint Server 2010 engineers and SharePoint 2007 experts can help you rationalize the business justification for implementing the current release of Microsoft SharePoint, advise you on the most appropriate edition of SharePoint for your application, provide setup and deployment expertise, help you to set up Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and customized application programs to operate with Microsoft SharePoint Server, design a comprehensive security plan that includes portal technology, and deliver troubleshooting and Contact Center support.

Progent's Client Testimonials
Progent has delivered remote or onsite technical support service to companies in each state in the country. Many of these customers have expressed their high regard for Progent through testimonials to the high quality of Progent's service staff. Check out Progent's customer testimonials to see what people say concerning the quality of Progent's network support services

Get in Touch with a Progent Network Support Expert
To find out how to contact a Progent network support expert for online or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Support.














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