Washington, District of Columbia Contact Information:

City Street Address Contact Information
Washington, District of Columbia Metro Center
1200 G Street, NW
Suite 800
Washington, District of Columbia 20005
Sales Phone: 202-851-2383

Link: Chicago Network Support Services

Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most popular solutions for achieving location-independent connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Washington, DC businesses support from BlackBerry-certified consultants who can help companies to maintain their BlackBerry environments or transition efficiently to a current mobile solution.

As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the norm for companies of any size, effective integration and support of RIM BlackBerry technology has grown increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small companies an economical alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and control BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure source for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a schedules, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange Server, users carrying BlackBerry smartphones have push-based connectivity with Exchange messages and to instant messaging-enabled applications through Microsoft Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-qualified engineers can help you plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can also help your company to troubleshoot a wide range of issues concerning synchronization, device recognition, messaging consistency, web browsing, mobile connections, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support expenses low and, by handling issues promptly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements assessment, solution architecture, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to determine which management approach and hardware products meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, processors and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry expert can help your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
In order to ask Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.
















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