Greater Washington DC Metro Area Contact Information:

Greater Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria, VA 1940 Duke Street
2nd Floor
Alexandria, Virginia, 22314
Sales Phone: 571-302-7958

Link: Alexandria Network Support Services
Reston, VA One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia, 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Rockville, MD 9711 Washingtonian Blvd
Gaithersburg, Maryland, 20878
Sales Phone: 240-454-0044

Link: Maryland Network Support Services
Washington, DC Metro Center
1200 G Street, NW
Suite 800
Washington, District of Columbia 20005
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless smartphones were once among the most popular products for achieving mobile access to messaging, calendars, web-based applications, and other critical business data. Progent offers Washington, DC businesses support from BlackBerry-certified consultants who can assist companies to manage existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small company IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has become the norm for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations often resort to outside support firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an affordable alternative for integrating BlackBerry products productively into their information network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server gives companies a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a calendars, address books, to-do lists, notes, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange, users carrying BlackBerry smartphones can have push-based access to Exchange messages as well as to IM-enabled applications through Microsoft Office Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can show you how to design, install, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified service professionals can also help you to troubleshoot a broad range of problems associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs at a minimum and, by dealing with problems quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry device users, activating passwords, implementing wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
To get in touch with Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.
















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