Overview of Progent's Support Expertise for RIM BlackBerry Technology
RIM BlackBerry Consulting and Support HelpMobile connectivity to email, contacts, calendars, and the web is a critical capability of IT networks for companies of any size. BlackBerry handhelds are among the most popular solutions for achieving anywhere, anytime communications. But the network architecture required to support RIM BlackBerry smartphones has grown significantly more complex as the pressure non-stop operation and and air-tight security has increased. Progent's RIM qualified consultants focus in delivering small businesses world-class IT expertise and technical services that are economical and effective.

As a Microsoft Gold Partner with years of experience working with MS Exchange Server, Progent can provide in-depth expertise for integrating RIM BlackBerry and Microsoft technology by offering services such as Microsoft Exchange 2010 support as well as by providing related services such as Lync Server integration and MS Office Communications Server support to manage Instant Messaging and Presence. Progent's Microsoft SQL 2016 integration consultants and Microsoft SQL 2014 experts can set up and troubleshoot your SQL system to operate optimally with BES Server, and Progent's MS Data Protection Manager experts can assist you to develop backup and restore procedures to guard your messaging data and minimize productivity loss in case of a crash of your messaging system.

Progent also maintains one of the country's largest teams of Cisco qualified CCIE network consultants who are available remotely to offer expert support for designing and troubleshooting your IT network infrastructure so that it accommodates your BlackBerry system with enterprise levels of resilience, scalability, security, and maintainability. Cisco Certified Internetwork Experts are highly-qualified networking gurus who are awarded this top-level certification only by completing thorough examination by Cisco. CCIEs are able to handle even the most complex issues surrounding network architecture, implementation, repair, and support.

BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs like schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages and to IM-enabled software through Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified consultants can assist you to plan, implement, and troubleshoot BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.

Progent's Remote BlackBerry-Qualified Technical Support is Quick and Economical
For businesses in Washington, District of Columbia who require fast and economical help from an authorized BlackBerry support expert, Progent delivers efficient online assistance from a seasoned network support team who have provided IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and lets engineers fix problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry technologies and can provide expert support in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and designing a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can in addition assist your business to resolve a wide range of problems concerning synchronization, device recognition, messaging consistency, web access, wireless connections, IM, PC software configuration, and Desktop Redirector.

As a top innovator in providing nationwide remote technical assistance for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs low and, by resolving issues quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements assessment, solution architecture, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and hardware products meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry expert can help your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
In order to ask Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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