Washington, District of Columbia Contact Information:

City Street Address Contact Information
Washington, District of Columbia Metro Center
1200 G Street, NW
Suite 800
Washington, District of Columbia 20005
Sales Phone: 202-851-2383

Link: Chicago Network Support Services

For immediate online assistance with computer security issues, companies in Washington, DC, have access to world-class troubleshooting from Progent's security professionals. Progent's remote support consultants are ready to provide fast and low-cost help with security issues that threaten the productivity of your information system. Progent's accredited consultants are qualified to support systems based on Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's broad selection of consulting services addresses firewall expertise, email filtering and encryption, secure system infrastructure, and disaster recovery preparedness. Progent's technical support team has earned the world's most advanced security credentials including Certified Information Security Manager (CISM) and CISSP.

Progent offers remote security help on a by-the-minute basis with no minimum call duration and no extra charges for sign-up or off-hour support. By billing per minute and by providing world-class support, Progent's pricing policy keeps costs under control and avoids situations where simple solutions result in big charges.

Our Network Has Been Hacked: What Do We Do Now?
In case you are now fighting a security emergency, refer to Progent's Emergency Online Computer Help to see how to receive fast assistance.

For companies that have planned carefully for an attack, the step-by-step incident handling procedure outlined by Global Information Assurance Certification is Progent's recommended method of handling a major security attack.

Introduction to Security Expertise
Managing data protection and preparation for restoring vital information and functions following a security breach demands a continual process involving a variety of tools and processes. Progent's certified experts can help your business at any level in your efforts to guard your information system, ranging from security evaluation to creating a complete security plan. Important areas covered by Progent's experts include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Attacks.

Designing and Implementing Secure Networks
Any business should develop a carefully thought out security plan that includes both proactive and reactive activity. The proactive plan is a collection of precautions that works to minimize vulnerabilities. The post-attack strategy specifies procedures to help IT personnel to evaluate the losses resulting from an attack, repair the damage, record the experience, and revive business functions as soon as feasible. Progent can show you how to incorporate security into your company processes. Progent can install scanning utilities, define and implement a secure IT architecture, and recommend procedures and policies to maximize the safety of your network. Progent's security experts are available to help you to configure a firewall, design safe offsite connectivity to e-mail and data, and configure an effective virtual private network.

If your company is looking for an economical way for jobbing out your security administration, Progent's 24x7 Network Support Options feature non-stop remote server monitoring and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that are compliant with government and industry data security standards. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)

Data Restoration and Security Forensics
Progent provides skill in restoring systems and servers that have been compromised, are suspect, or have failed as a result of a security breach. Progent can show you how to assess the damage resulting from the breach, return your company to normal functions, and retrieve information compromised owing to the breach. Progent's security specialists can also manage a thorough failure evaluation by examining activity logs and using a variety of advanced forensics techniques. Progent's experience with security problems reduces your off-air time and permits Progent to propose efficient strategies to prevent or mitigate future attacks.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the entire threat progression including blocking, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also help you to install and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security companies to deliver web-based control and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more details, visit Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified security engineers offer unique support in key areas of computer security such as:

Information Risk Audits and Compliance Testing
Progent provides experience with security evaluation tools such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive network scans to reveal possible security holes. Progent has extensive experience with scanning utilities and can assist you to understand assessment results and react efficiently. Progent's security engineers also offer web application validation and can conduct expert assessments of enterprise-wide security to determine your company's compliance with important global security standards such as FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless protection covering stationary wireless equipment plus mobile devices. Find out more information about Progent's Security Vulnerability Audits and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class consulting support for Cisco's complete range of protection and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Find out more details about Cisco Protection, Virtual Private Network and Aironet Wireless Support.

Additional Firewall and VPN Consulting Services
In addition to supporting a broad array of protection solutions available from Microsoft and Cisco, Progent can provide small and mid-size organizations top-level support for solutions from other important firewall and VPN suppliers including:

Stealth Penetration Testing Consulting
Stealth penetration testing is a valuable technique for helping companies to determine how vulnerable their IT systems are to potential threats by revealing how well corporate protection processes and mechanisms hold up to planned but unannounced penetration efforts launched by veteran security specialists using the latest hacking techniques. Read more information about Progent's Penetration Testing Services.

CISM Security Support Services
Certified Information Security Manager (CISM) Consultants for Washington, DCCISM identifies the core competencies and worldwide benchmarks of service that information security managers are required to achieve. CISM provides executive management the assurance that consultants who have earned their certification possess the experience and knowledge to provide efficient security administration and consulting services. Progent can offer a CISM-certified expert to help your enterprise in vital security disciplines such as information security governance, risk assessment, data protection process control, and crisis handling support.

Find out more information concerning Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Support Expertise
CISSP Certified System Security Specialists for Washington, DCProgent's CISSP experts are security engineers who have earned CISSP accreditation as a result of verified professional work, rigorous study, and formal examination. CISSP Certification indicates mastery of an international standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include security administration procedures, security design and test systems, access control systems, software development security, business processes security, hardware security, cryptography, communications, network security, and business continuity planning.

Read more details about Progent's CISSP Support Expertise.

ISSAP-Qualified Consultants for Secure Network Architecture
ISSAP Information Systems Security Architecture Professionals for Washington, DCProgent's ISSAP certified security experts are experts who have earned ISSAP certification as a result of rigorous examination and significant hands-on work with information security architecture. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your business with all aspects of secure network architecture.

Get more details concerning Progent's ISSAP Accredited Protected System Architecture Consulting Support.

CISA Consulting Expertise
Certified Information Systems Auditor Experts for Washington, DCThe Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo an exhaustive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-certified security consultant able to help businesses in the areas of information systems audit services, information technology enforcement, systems and infrastructure lifecycle, information technology service delivery, protecting information assets, and disaster recovery planning.

Find out the details concerning Progent's CISA Professional Services.

CRISC Risk Management Consultants
CRISC-certified Risk Experts for Washington, DCThe CRISC program was initiated by ISACA in 2010 to verify an IT professional's ability to design, implement, and support IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to develop and execute a business continuity plan based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk mitigation services are complementary to the support provided by Progent's CISA-qualified security engineers for impartially assessing your IT control design and also with the expertise of Progent's CISM-certified consultants for implementing company-wide security policies.

Read additional details about Progent's CRISC Network Risk Management Support.

GIAC Professional Expertise
Security Experts with GIAC Certification for Washington, DCGlobal Information Assurance Certification was founded in 1999 to validate the skill of information technology security experts. GIAC's goal is to assure that an accredited security consultant possesses the knowledge needed to provide services in vital categories of system, data, and software security. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent offers the expertise of certified professionals for all of the security disciplines addressed under GIAC accreditation topics such as assessing IT infrastructure, incident handling, traffic analysis, web-based services security, and SIEM solutions.

Read more details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Consulting Services
If your organization is situated in Washington DC and you're looking for computer security support services, phone Progent at 800-993-9400 or go to Contact Progent.














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