West Valley City, UT Online Support from Certified Computer Troubleshooting Professionals
Progent's computer network support services can deliver your West Valley City, UT business low cost and consistent support from enterprise-class computer professionals. By delivering network consulting help when you need it, offering specialized expertise for line-of-business applications, offering unique services such as automated network monitoring, and charging only for support you use, Progent offers your West Valley City, Utah business an affordable solution for maximizing the productivity of small office information systems. Whether you run a local system, rely on cloud-based resources, or have a hybrid cloud/on-premises solution, Progent is the intelligent way for organizations and local governments to build and support a robust and secure information network and to benefit from quick availability of the experienced consulting ordinarily restricted to corporations who can maintain a sizeable in-house information technology group.

For mid-size and large businesses, Progent can provide co-sourcing support to reinforce the skills of your internal IT support group. This can reduce expenses and help meet schedules for major projects such as software development, business continuity planning, security evaluations, office consolidations, or technology migrations.

Progent can in addition offer access to accredited consultants to assist your company to design and execute your cloud strategy.

Primary Practice Areas Serviced by Progent for Businesses in West Valley City, Utah
Progent's team of world-class consultants provides help for virtually all aspects of information technology deployed by businesses of all sizes. Technologies supported by Progent in West Valley City include:

Support Delivery Options for West Valley City, Utah Companies
Progent offers a selection of options for providing small businesses and local governments with affordable IT services for troubleshooting, system architecture, hosting services, and IT management. Progent's paradigm for delivering network support is based on the Call Center structure familiar to big IT organizations. Progent's Contact Center Support Model promotes rapid support, thorough activity documentation, reliable follow-through, and tight cost monitoring across an array of IT support delivery options that include online repairs, onsite help, top-level consulting, plus server hosting.

  • Remote Service
    Progentís Technical Response Center offers urgent and scheduled online support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. Progent's certified support experts can assist customers to troubleshoot and fix hardware and software issues without the expense or delay of travel for onsite support visits. The experience of Progent's IT consultants allows them to resolve the majority of network issues quickly. For the most complex issues, Progent's depth of knowledge allows the support team to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-accessible registration procedure for first-time customers to accommodate urgent situations and Progent charges per minute with zero sign-up fees or minimums, so you are invoiced only for the assistance you get. Experts you can access online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSEs, and GIAC-certified security professionals. Learn more details about Progent's remote network troubleshooting services.

  • On-site Support
    Progent offers on-site computer assistance for registered customers in major metropolitan areas in the United States. Progent's on-site service technicians can work in tandem with Progent's online support experts to deliver small and midsize companies the best of both worlds: onsite support technicians when you need them as well as the on-line expertise of Progent's worldwide staff of network engineers, security specialists, and business application programmers. The wait time for on-site service calls is usually less than one business day. Progent requires no start-up or retainer fee for registering as a Progent customer for onsite service. Learn more details about why to sign up for Progent's onsite network support services.

  • Phone Support
    Progent's Help Desk Call Center Services are designed for small and midsize companies who need prompt and dependable support from a professional Help Desk Call Center with effective telephone assistance, remote repair capability, and enough technical strength for all needed problem escalation. Since small and midsize companies usually have limited information technology funds and can provide scant management attention for dealing with network support, Progent's Help Desk Call Center Services can be the most cost-effective option to make sure that business information systems are always up and running. Read more about Progent's Contact Center services.

  • Consulting Services
    Progent provides small and midsize companies affordable access to enterprise-class consultants who can deliver assistance with critical products and technologies such as Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network architecture, company-wide network security engineering, fault tolerant it system consulting, server virtualization solutions, plus integration, customization and support for small business software such as accounting, ERP and MRP, management reporting, sales automation, and productivity packages. Progent can provide assistance with one-shot projects including site relocations and massive software migrations, longer term projects like business information application development and support, relational database software programming and administration services, and web development, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for IT infrastructure health monitoring and system management, or emergency response like data restoration and malware removal.

  • Application Server Hosting
    Progent can host critical business applications such as Exchange Server and Microsoft SQL in order to provide small companies with higher levels of availability, protection, and performance than is feasible using the class of on-site data center that is realistically affordable for most small organizations. Since Progent utilizes the same data centers that host the equipment of many of the world's biggest IT companies, Progent can eliminate the expense of creating and managing the infrastructure required for enterprise-class cooling, power failover, and uninterruptible Internet access. For hosted applications, Progent can also see to it that patches and revisions remain current, security and efficiency is constantly tracked, and systems are regularly archived and ready for full and rapid restoration. Find out more about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting services for all of a small organization's production servers in an environment that not only delivers the highest level of dependability and scalability but that is in addition simple for clients to transfer to another service firm or to move internally when your circumstance calls for it. Progent's Private Cloud hosting is founded on tested virtual server techniques that allow small businesses with mixed networks to save dramatically on the costs of hardware, infrastructure maintenance, and IT management while getting world-class dependability and an unparalleled level of vendor independence. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally administered service, can handle the multi- OS and non- standardized networks typical of small businesses, and keeps ownership of the software in the client's hands so that migrating to a new virtual host is quick, safe, and inexpensive. This avoids ending up a prisoner of a single hosting service while still providing all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent offers advanced online support to help businesses of all sizes connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid topologies that seamlessly combine physical resources as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background delivering advanced consulting services remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.

Why Progent Is the Right Choice for West Valley City, Utah Businesses
Progent's staff size, depth of information technology skill, and experience with corporate network consulting enable small companies to avoid the pitfalls associated with over dependence on thinly staffed support firms or individual engineers.

Working with Progent enables your small business to:

  • Prevent Over Dependence on Individual Consultants
    For IT services, small companies often depend heavily on freelance engineers. Though individual support providers carry lower expenses than more substantial IT service firms and can afford to bill apparently smaller fees, individuals are occasionally stretched to far to react rapidly to urgent situations. If a freelance consultant is busy with different client, sick, on travelling, or in class, the absence of replacement personnel may force your company to wait for assistance during a crisis. The more your small business grows, network unavailability or problems with critical programs become more costly. The money you thought you were conserving on a freelancer can disappear quickly due to lower output. In addition, when independent consultants encounter new problems, the lack of a large consulting team to count on for help forces them to train on the job while your company ends up footing the bill for their ongoing education.

  • Gain Access to Certified Professionals in Sophisticated Information Technology Issues
    Many smaller support organizations or independent engineers specializing in small company IT support are capable of providing routine fixes but don't have the seasoning to deal cost-effectively with complex IT infrastructures that have a variety of operating systems, numerous locations, VoIP systems, mobile workers, integrated accounting and analytical applications, eCommerce, and specialized line-of-business software. Progent's experience with worldwide companies and Progent's large team of experts can benefit your company because enterprise environments are by nature complex, integration issues demand in-depth understanding of in many technical areas, and reaching an acceptable degree of robustness, reliability, and protection calls for enterprise-tested leading practices.

  • Create a Solid Basis for Seamless Growth
    Small companies typically start with an IT system cobbled together on a tight budget. Lacking a carefully designed basis, a sequence of ad hoc repairs often get piled on top of a marginal structure. As a company evolves, reliability and expandability issues can obstruct the success of the business. These networks need proper assessment, intelligent business planning, and broad-based experience to migrate to a network infrastructure that will provide the solid foundation to handle current business requirements and ease future growth.

  • Partner with Solution Providers, Not Resellers
    Small companies require direction and education to navigate through an increasingly complex array of IT options available for accelerating business growth and improving productivity. Businesses do not need a network engineer or support firm that attempts to promote a product. Progent eliminates conflicts of interest by not reselling hardware and software. Progent offers services exclusively. This permits Progent to align technical support services with the real interests of clients. Mixing network consulting and product reselling can result in a situation where the proposed solution is built around a preselected technology rather than being driven by the actual needs of a client.

Contact Progent
If your West Valley City, Utah business needs to get in touch with Progent to ask about network outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Help
For immediate remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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