Affordable Network Help from Microsoft and Cisco Certified Experts for Businesses in Westminster, CO
By delivering professional know-how when you require it, providing specialized expertise for key applications, offering high-value services like virtual data center hosting, invoicing only for services you receive, and requiring no sign-up fees or retainers for standard services, Progent helps you to increase the competitive value of your information network and reduce service costs. Progent appreciates that network security, dependability, and efficiency are just as important to small businesses as to large enterprises but that smaller organizations lack the leverage to spend aggressively in information technology and internal support groups. Progent's basic value proposition is that no network consulting firm can match Progent's capability to provide the IT support your company requires when you require it and at prices you can afford.

For mid-size and large companies, Progent offers co-sourcing and project management support to reinforce the technical skills of your in-house IT service personnel. This can cut costs and minimize technical risks for big IT initiatives like software development, disaster recover/business continuity planning and testing, network security audits, merging datacenters, or software migrations and upgrades.

Progent can also offer access to accredited consultants to assist your company to design and execute your cloud computing strategy.

Key Practice Areas Supported by Progent's Consultants for Business Networks in Westminster, Colorado
Progent's national group of certified experts offers help for virtually all aspects of network systems deployed by organizations of any size. Practice areas served by Progent in and around Westminster include:

Service Delivery Alternatives Available for Westminster, Colorado Companies
Progent has a selection of alternatives for providing small companies with cost-effective IT services for troubleshooting, consulting, hosting services, and IT administration. Progent's paradigm for providing IT support is built on the Help Desk Call Center operational structure familiar to big IT organizations. Progent's Help Desk Call Center Support Mechanism promotes fast response, thorough activity documentation, dependable follow-through, and strict expense monitoring across an array of IT support delivery alternatives that include online troubleshooting, onsite support, high-end consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center offers emergency and scheduled online assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's seasoned support professionals can assist clients to analyze and fix hardware and software problems without the expense or time loss of on-premises support visits. The background of Progent's network consultants makes it possible to resolve the majority of network problems rapidly. For the most challenging problems, Progent's depth of knowledge allows the support team to escalate support calls to world-class specialists. Progent offers a streamlined, web-based registration procedure for first-time clients to address emergency situations and Progent bills per minute with zero sign-up fees or minimums, so you pay only for the assistance you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISSP-certified security professionals. Find out more details concerning Progent's online network support services.

  • On-site Support
    Progent provides onsite technical support for registered customers in larger cities in the United States. Progent's on-site service personnel can operate in conjunction with Progent's remote service experts to deliver small and midsize companies the optimal solution: onsite support professionals when you need them plus the remote help of Progent's worldwide team of network engineers, security professionals, and business software programmers. The response time for on-site support visits is typically under one business day. There is no start-up or retainer fee for becoming a Progent client for onsite support. Find out more details about how to register for Progent's onsite network service.

  • Help Desk Call Center
    Progent's Help Desk Outsourcing Services are designed for all businesses and local governments who require prompt and reliable support from a professional Helpdesk with effective phone assistance, online troubleshooting tools, and sufficient technical depth for full problem escalation. Because small and midsize companies usually are constrained by tight IT budgets and can spare scant management bandwidth for dealing with IT support, Progent's Help Desk Outsourcing Services can be the most efficient option to ensure that business information networks stay up and running. Read more about Progent's Help Desk outsourcing services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable availability of world-class consultants who can provide assistance with critical technologies such as Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network architecture, network protection engineering, high availability it system design, virtualization strategies, plus integration, programming and support for small business applications including accounting, ERP and MRP, management reporting, CRM, and office productivity suites. Progent can help with one-shot projects such as site relocations and major software upgrades, longer term projects like management information application programming and support, relational database software development and administration services, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure monitoring and system administration, or emergency response like data restoration and virus removal.

  • Application Hosting
    Progent can host mission-critical business applications like Exchange and Microsoft SQL Server in order to provide small businesses with higher degrees of reliability, security, and recoverability than is feasible using the class of on-site data center that is practical for most small businesses. Because Progent uses the same data centers that host the equipment of some of the world's largest information technology companies, Progent can eliminate the expense of creating and maintaining the systems required for world-class environmental control, electrical backup, and uninterruptible Internet access. For managed application servers, Progent can also ensure that upgrades and revisions stay current, security and performance is constantly tracked, and systems are consistently archived and ready for full and rapid recovery. Find out more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers complete hosting services for all of a small organization's production servers in an environment that not only provides the highest degree of dependability and expandability but that is in addition easy for customers to migrate to a different service provider or to move in-house whenever your situation warrants it. Progent's Private Cloud hosting service is founded on tested virtual server techniques that permit businesses with multi-vendor environments to benefit significantly on the costs of capital equipment, system support, and IT administration while achieving world-class availability and an unparalleled level of vendor options. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally administered solution, can support the multi- OS and non- standardized environments common with smaller companies, and retains control of the software licenses in the client's possession so that moving to a new virtualized system is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a specific hosting provider while still offering all the economies related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent can provide expert remote consulting support to help companies of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that utilize physical IT assets along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud integration services such as Office 365 integration with on-premises installations of Exchange, Azure design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Information Assurance
Progent offers a collection of low-cost, set-price monthly managed services intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    Email Guard is Progent's email security platform that uses the technology of top data security companies to deliver centralized control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning technology to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the complete malware attack progression including protection, detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical files, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like IPPA, FINRA, and PCI and, when necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services managed cloud backup.

Why Progent Is the Right Choice for Westminster, Colorado Businesses
Progent's staff size, depth of technical skill, and familiarity with corporate IT support allow small companies to sidestep the pitfalls associated with over dependence on small support organizations or independent engineers.

Teaming with Progent's Experts enables your business to:

  • Prevent Excessive Reliance on Freelance Support Consultants
    For IT services, smaller businesses sometimes rely heavily on freelance engineers. Although freelance support providers have lower expenses than more substantial IT service firms and can typically bill nominally smaller rates, individuals are frequently spread too thin to react rapidly to critical problems. If a freelance engineer is busy with different client, ill, on vacation, or in class, the lack of replacement staff may force your business to wait for help during an emergency. The more your small business grows, system downtime or difficulties with line-of-business applications get more expensive. The money you thought you were conserving on a freelancer can evaporate fast because of lost output. Also, when freelance engineers encounter new problems, the lack of a big consulting team to fall back on for advice forces them to learn in place while your company ends up footing the bill for their ongoing education.

  • Have Access to Experts in Sophisticated IT Issues
    The majority of smaller support firms or freelance consultants focused on small company network support may excel at providing routine solutions but lack the seasoning to work efficiently with complicated network infrastructures that have mixed platforms, numerous sites, VoIP systems, remote workforces, integrated financial and operational software, data-driven web sites, and specialized line-of-business software. Progent's experience with worldwide companies and Progent's large team of experts can benefit your small business because enterprise networks are by nature complicated, support issues require in-depth knowledge in many technical disciplines, and achieving a high degree of robustness, availability, and security requires enterprise-proven leading practices.

  • Create a Firm Basis for Seamless Growth
    Small companies often begin with an IT system implemented on a tight budget. Without a proper architecture, a sequence of ad hoc fixes often get thrown onto of a marginal structure. As a company grows, stability and scalability problems can hinder the productivity of the organization. These networks require thorough evaluation, intelligent strategic planning, and broad-based experience to upgrade to an IT environment that can provide the reliable basis to handle current business requirements and support downstream growth.

  • Partner with Solution Finders, Not Product Resellers
    Small companies need direction and insight to navigate through an ever more complex maze of technology options offered for accelerating growth and improving efficiency. They do not need a network consultant or support organization that tries to promote products. Progent avoids conflicts of interest by not reselling any products. Progent offers consulting and services exclusively. This allows Progent to align technical support services with the genuine interests of clients. Mixing IT support and product reselling can lead to a conflict where the recommended solution is based on a predetermined technology rather than being based on the actual requirements of a customer.

How to Contact Progent
If your Westminster, Colorado business needs to contact Progent to ask about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Online Network Help
For immediate online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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