Consulting Support for RIM BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs from Research in Motion are one of the most successful products for maintaining anytime-anywhere access to email, calendars, web-based applications, and other vital business information. As the sophistication of small business networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become more challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses frequently turn to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven online support model, gives small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their IT system.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to monitor and control BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and safely.

Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry wireless handsets, offering a centralized solution for controlling critical jobs like device installation, updates, and deactivation while also providing a strong foundation for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Microsoft Exchange Server, Groupwise, or Domino messaging servers and BlackBerry users and supports over-the-air synchronization.

BlackBerry Enterprise Server Configuration Support

BES Server provides a variety of security options beginning with advanced data encryption of information sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in adjusting levels of security to meet the special requirements of your mobile network. Progent's BlackBerry certified engineers can assist your company to select powerful security functions and activate them remotely. Examples of these wirelessly selectable security settings are:

  • Disable a smartphone
  • Erase data from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BlackBerry BES Server also offers versatility in selecting how to keep users from loading or running unsafe or unauthorized programs. Progent can assist you to select protective processes such as:

  • Specify precisely what applications are permitted on the device
  • Block external applications from using non-volatile storage on the BlackBerry device
  • Determine which functions external software can use on the device
  • Restrict the types of connections third-party software running on the BlackBerry device can establish
  • Prevent all third-party applications from being installed or run on the device

Progent's Online BlackBerry-Certified Support is Quick and Economical
For companies in Wichita, Kansas who need quick and affordable help from an authorized BlackBerry support expert, Progent provides effective remote help from a seasoned network support team who have provided network solutions to companies in every state in the U.S. (See Progent's client testimonials.)

Online support eliminates travel costs and enables specialists to fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry solutions and offer professional help in areas including fixing synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability environment, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless environment that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about consulting help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.
















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