Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most successful products for maintaining mobile access to messaging, scheduling, web programs, and other critical business data. Progent can provide Wichita, Kansas companies the expertise of BlackBerry-qualified consultants who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, provides small businesses an economical solution for integrating BlackBerry products seamlessly into their business information network.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you track and control BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Integration Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted in transit to provide maximum data protection. BlackBerry BES Server also simplifies a broad selection of critical administrative jobs that span from smartphone deployment and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry device firmware remotely
  • Manage client configurations with BES Server's vast selection of IT policies

Progent's BlackBerry-qualified consultants can also help you to utilize BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and support BES Server's high-availability architecture using VMware
  • Deploy BlackBerry devices wirelessly
  • Set custom management roles
  • Automatically track and report on the health of your system

How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements analysis, solution design, installation strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-qualified security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about professional help for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.
















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