Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web applications, and other vital business data. Progent can provide Winston-Salem, North Carolina companies the services of BlackBerry-qualified professionals who can assist companies to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.

As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of any size, effective deployment and support of BlackBerry solutions has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-qualified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.

BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry BES Server offers businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for applications such a schedules, contact lists, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have push-based connectivity with Exchange messages and to instant messaging-capable software through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified consultants can assist you to design, configure, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can also help your company to troubleshoot a broad range of issues concerning synchronization, device detection, messaging consistency, web browsing, mobile connections, Instant Messaging, PC application installation, and Desktop Redirector.

As a top innovator in providing nationwide online technical assistance for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support expenses at a minimum and, by handling problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and assist your company to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Consultant
In order to ask Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.
















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