Consulting Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs from Research in Motion are one of today’s most successful products for maintaining mobile access to messaging, calendars, web programs, and other critical business information. As the sophistication of small business networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for companies regardless of size, successful deployment and support of BlackBerry solutions has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-Gold certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's proven online support capabilities, provides small businesses an economical alternative for incorporating BlackBerry technology productively into their IT network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Consulting and Technical Help for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to send and receive emails that are encrypted in transit to provide maximum security. BES Server also simplifies a broad variety of critical administrative tasks that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Support

Progent's BlackBerry-qualified consultants can assist you to use RIM BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage user configurations with BES Server's vast selection of policies

Progent's BlackBerry-qualified engineers can also help you to use BlackBerry BES Server to perform important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BES Server's high-availability infrastructure using virtual servers
  • Install BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the overall health of your BlackBerry system

How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist you to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, install access control lists, manage Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, system architecture, installation planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which administration model and physical components meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry expert can help you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
In order to contact Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.
















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