Introduction to Progent's Support Expertise for RIM BlackBerry Technology
RIM BlackBerry Consulting and Support HelpWireless connectivity to messages, address books, schedules, and the web has become a critical capability of information systems for businesses of any type. RIM BlackBerry handhelds are some of the most popular devices for maintaining anywhere, anytime connectivity. However the infrastructure needed to accommodate RIM BlackBerry handhelds has become significantly more sophisticated as the insistence on high availability and and air-tight security has heightened. Progent's BlackBerry certified consultants focus in delivering small businesses enterprise-class IT support and technical services that are affordable and efficient.

As a Microsoft certified Partner with years of background consulting on Microsoft Exchange, Progent's consultants can give you access to in-depth assistance in integrating RIM BlackBerry and Microsoft products by offering services like Exchange 2010 support and by offering complementary services such as Microsoft Lync Server integration and MS Office Communications Server support to manage Instant Messaging and Presence. Progent's Microsoft SQL 2016 consultants and MS SQL 2014 consultants can set up and troubleshoot your SQL database system to operate efficiently with BES Server, and Progent's MS Data Protection Manager experts can help you to design backup and restore processes to safeguard your messaging data and minimize productivity loss in case of a breakdown of your messaging solution.

Progent also retains a large team of Cisco qualified CCIE network engineers who are accessible online to offer advanced support for architecting and repairing your network so it accommodates your BlackBerry system with enterprise levels of fault tolerance, scalability, security, and maintainability. CCIEs are elite network professionals who are awarded this prestigious classification only by completing intense examination by Cisco. CCIEs are able to resolve even the most complicated issues surrounding network planning, setup, repair, and service.

BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server gives companies a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve consistent information for applications such a calendars, contact lists, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry smartphones have effortless connectivity with Exchange messages as well as to IM-capable software through Microsoft Office Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-qualified consultants can assist you to design, configure, and maintain BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Progent's Online BlackBerry-Qualified Technical Support is Quick and Affordable
For businesses in Yonkers, New York who require fast and affordable access to a certified RIM BlackBerry consultant, Progent delivers effective online help from a seasoned support staff who have provided IT solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and lets engineers resolve technical issues quickly, so you minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional help in fields such as troubleshooting synchronization problems, setting up BlackBerry BES Server, and creating a secure, high-availability system architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, solution architecture, installation planning and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions concerning options for software versions, processors and storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry expert can help you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
In order to contact Progent about professional expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.