Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other critical business information. Progent offers Yonkers, New York businesses support from BlackBerry-qualified experts who can help businesses to manage existing BlackBerry environments or migrate smoothly to a modern smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently resort to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and support BlackBerry devices across your company, recommend security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.

Technical Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and maintenance of BlackBerry devices, offering a single solution for handling key jobs such as device deployment, upgrades, and deactivation while also offering a strong infrastructure for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry smartphones and supports remote synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry BES Server provides a wealth of security capabilities starting with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits excellent versatility in adjusting degrees of protection to match the specific needs of your environment. Progent's BlackBerry certified engineers can help you to choose powerful security features and enable them wirelessly. Examples of these wirelessly configurable security settings include:

  • Lock down a smartphone
  • Erase data from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also offers flexibility in selecting how to prevent users from loading or executing unsecure or prohibited code. Progent can help you to select protective techniques like:

  • List precisely which applications are allowed on the device
  • Prevent third-party programs from allocating non-volatile storage on the BlackBerry device
  • Determine what resources external software can use on the device
  • Limit the kinds of access third-party programs running on the device can establish
  • Prevent all third-party programs from being loaded or executed on the smartphone

How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, system architecture, roll-out planning and execution, performance optimization, design of a high-availability environment, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to decide which management model and equipment match your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, server hardware and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry expert can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security specialists to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Support from a RIM BlackBerry-Certified Consultant
To ask Progent about professional help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.
















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