Consulting Support Services for RIM BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones from Research in Motion are one of today’s most popular solutions for maintaining anytime-anywhere access to messaging, calendars, web applications, and other critical business data. As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for companies of all sizes, successful deployment and maintenance of BlackBerry technology has become more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations frequently resort to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating BlackBerry products productively into their business information network.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to monitor and support BlackBerry devices across your business, define security policies that are right for your business, develop custom mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

Consulting Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Domino, or Novell GroupWise users to send and receive emails that stay encrypted in wireless transit to provide optimum data protection. BlackBerry BES Server also streamlines a wide variety of critical administrative tasks ranging from BlackBerry deployment and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control client configurations with BES Server's extensive library of policies

Progent's BlackBerry-qualified consultants can also help you to utilize BlackBerry BES Server to perform key procedures not available with the entry-level BES Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant architecture based on VMware
  • Install BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and report on the health of your BlackBerry solution

Progent's Online BlackBerry-Certified Support is Fast and Affordable
For businesses in Yonkers, New York who want quick and economical help from a qualified BlackBerry consultant, Progent provides effective remote assistance from a veteran support staff who have delivered network solutions to companies in every state in the country. (See Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to fix problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide professional help in fields including resolving synchronization problems, setting up BlackBerry BES Server, and creating a protected, high-availability network architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition help you to resolve a wide array of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, desktop application installation, and Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small business IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses at a minimum and, by handling problems quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange Server.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Professional
If you wish to ask Progent about technical help for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

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