Consulting Support Services for RIM BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs from Research in Motion are one of the most successful solutions for achieving mobile access to messaging, scheduling, web applications, and other critical business information. As the sophistication of small business IT technology has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and support of RIM BlackBerry technology has grown more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small businesses often resort to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small businesses an economical alternative for integrating BlackBerry products productively into their IT system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management tools to help you monitor and control BlackBerry smartphones across your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs such a schedules, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry BES Server support for Exchange Server, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages and to instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-qualified consultants can help you design, deploy, and maintain BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs assessment, system architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a wireless environment that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to decide which administration model and equipment match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, processors and storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry expert can help your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about technical support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.
















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