Urgent Online Support for Yonkers UNIX or Linux SystemsFor small and midsize businesses in Yonkers or anywhere in the state of New York, Progent offers help for information systems powered by UNIX, Linux, Sun Solaris, or Mac OS X or for networks that include a combination of UNIX-family systems and Windows platforms. Progent has provided remote support to companies in every state in the United States. (See Progent's customer testimonials). In addition, Progent offers the consultation CCIE-qualified engineers for challenging infrastructure problems, as well as the assistance of CISSP and CISM-accredited security consultants to help with advanced security design and disaster recovery preparedness.

Progent's remote support engineers represent excellent value due to the fact that they are equipped with the real-world background and the advanced tools to solve most network problems quickly. Efficient support reduces direct expenses since service calls require fewer billable consulting minutes. Online support also eliminates the expense of sending a consultant to your office. Your organization saves additionally with incidental expenses by minimizing or eliminating system outages and related losses due to business discontinuity, upset clients, idle workers, and de-focused executives.

Progent's pricing model for online help is structured to stretch your network support investment. Progent bills by the minute for phone assistance, so you pay just for the support that you actually get. In contrast to typical online support firms, Progent requires no startup charge or minimum job duration. Progent's one-minute granularity and clean model for billing save you from situations where speedy. minor solutions somehow turn into big tabs. Progent's skill at disposing of technical issues efficiently translates into your business spending less cash.

Progent's Online Technical Support Technologies
Through years of experience, Progent has refined an arsenal of customized tools and proven processes that ensure the highest degree of effectiveness for online help and repair for small company IT systems. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN connectivity enables the experts of Progent's Technical Response Center to communicate with your computer system without compromising system security.

Progent's highly evolved customer support reporting application stores thorough documentation of the support that Progent's clients have been provided. Progent's team service personnel have the benefit of the specifics of assistance provided to every Progent customer by every Progent consultant. This history of problems and responses is organized as a conveniently exploitable support knowledge base that permits Progent's remote support professionals to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's advanced accreditations and close relationships with important technology companies including Cisco and Microsoft permit access to other vast technical databases and permit quick access to vendors' internal product engineers so Progent's remote service experts can arrive at the best resolutions in the least time.

Initiate Remote UNIX/Linux, Solaris, or Mac OS X Technical Assistance from Progent
To get started with Progent's remote support in Yonkers or anywhere in New York or to learn additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical need for network help, visit Immediate Urgent Support.

Online Network Support Services Offered Progent
Progent's phone-based technical service engineers possess certified skills in a comprehensive set of products and technologies. This breadth of capability allows Progent's engineers to resolve almost any crisis that may occur in a small or midsize business network. Credentials awarded to Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Associate.

To help clients with mixed-OS networks, Progent also provides the support of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers.

Remote services available from Progent to small businesses in Yonkers and throughout the state of New York include:

  • UNIX, Linux, Sun Solaris, and Mac OS X Support Services
    Progent's UNIX, Linux, Solaris, and Mac OS X remote support services cover a wide array of computer technology such as network architecture, email solutions, network and operational security, UNIX and Windows coexistence, virtual server products for server hardware economization and easy administration, and migration from legacy systems to current Windows or Linux-powered environments. Progent's group-based approach to solving network issues promotes fast escalation, when required, to consultants with task-relevant experience to handle complex scenarios. This accelerates repair of urgent problems, minimizes network downtime, and lowers service expense.

    Progent's UNIX/Linux support engineers can offer urgent online help for analyzing anomalies within UNIX/Linux systems powered by leading derivatives of UNIX including:

    Important Linux versions for which Progent offers expertise include:

  • Contact a Cisco Certified Internetwork Expert for Complex Network Problem Solving
    Cisco Consultants for Yonkers, New YorkThe Cisco Certified Internetwork Expert credential is the top recognition for network infrastructure professionals, and certifies an individual's network technology knowledge at the expert level. Cisco CCIEs can deal with even the most intractable challenges encountered in network planning, deployment, administration, protection, and problem solving. Cisco CCIEs operate on a privileged basis with Cisco's in-house product support engineers in analyzing problems with IOS network management utilities and coming up with alternate approaches or identifying program patches. Cisco CCIEs are an excellent cost-effectiveness since their deep experience permits them to find solutions for the most complex problems quickly. In typical instances, less seasoned consultants can wrestle for many hours or even days with the same problems that a CCIE can dispose of in minutes. Few support providers make CCIEs accessible to support small and medium sized businesses. Progent offers quick telephone access to a Cisco authorized CCIE so you can receive timely support for severe network infrastructure issues that are lowering worker efficiency but are beyond the experience of your local network maintenance providers. Progent's Cisco-qualified CCIE support experts can communicate with your environment using sophisticated remote support tools to provide fast, secure, and affordable analysis and repair. Progent's Cisco-qualified CCIEs offer assistance with the entire range of Cisco's top-selling family of networking appliances such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) technology.

  • Authorized Windows Support
    Windows Expertise for Yonkers, New YorkProgent's Microsoft-certified remote service experts can deliver computer system problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of consulting engineers who can help your company with a wide variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange 2016 migration, Exchange 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 application development, Microsoft Skype for Business planning and deployment consulting, Lync Server integration and Microsoft Communications Server upgrade, Forefront TMG 2010 management and ISA Server 2006 migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring and reporting, Project Server and Server Online training, SBS Server 2011 support, and Windows Essentials cloud integration.

    Progent also offers a full range of remote PC desktop support such as Windows 7 migration, preparing for to 64-bit workstation applications, integrating Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Certified Network Security Specialists
    CISSP Certified Network Security Engineers for Yonkers, New YorkProgent's qualified CISM and CISSP security engineers can provide a range of security services to bolster the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or help your business to recover rapidly after a serious breach. Security solutions available from Progent cover comprehensive network security evaluation utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; rapid recovery from virus and worm attacks; setting up firewalls; designing safe techniques for remote and mobile access; defending your messaging infrastructure from viruses, spam and directory harvest attacks; and establishing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote support services to help organizations of any size connect their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine physical resources along with public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background delivering high-level consulting services remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Additional Support Programs Available from Progent
Progent can provide the skills of seasoned online consulting professionals for contract IT projects that small businesses often request. Billing rates for longer-term development or consulting tasks are set based on the qualifications of the consultants required. Progent's experience with these important areas of information technology enables customers to complete major initiatives economically and on time. Progent's project-based remote consulting services include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center service offerings for small businesses with networks that incorporate UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Helpdesk operations consulting. Progent's Call Center outsourcing support services are intended for smaller companies who don't have the budget to build and maintain an internal Help Desk but who want quick response from an efficient Call Center with professional phone support as well as the technical depth to escalate the most challenging tasks to high-level consultants.

    Progentís Virtual Help Desk is intended for bigger businesses and operates as a seamless extension of your established Help Desk team. Progent's Virtual Help Desk Call Center can act as an escalation resource for the most difficult technical issues, or be ready in hectic instances when your ordinary resources are too busy.

    Progent's Call Center consulting services can support you in building an efficient new Call Center or revamping your established one, evaluating or enhancing Help Desk application software to address the unique demands of your corporation, or adding occasional phone support personnel to supplement your existing Help Desk team to deal with high-demand scenarios such as software transitions, major updates, or rolling out brand new applications.

    Progent's Help Desk staff of experienced information technology consultants offers your computer users in Yonkers or anywhere in the state of New York fast access to a dependable technical support group with extensive background providing phone help and online repair service for IT systems based on UNIX/Linux, Solaris, Apple Mac, Cisco, or Microsoft components. Progent's charter is to give the Help Desk Call Center perception as a key enabler of business productivity, and Progent's goal is to resolve instead of simply report network issues.

  • Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Team can supply phone-based advanced consulting support and education in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting, customization, and training for Microsoft applications including CRM, Office Project, MS Word, and Office Excel. For additional information about Progent's consulting, programming, and education offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

    Progent's Apple Mac professionals can support the creative aspect of Mac environments by offering remote help support and education in graphics, audio, and motion video. Progent's consultants can provide assistance in a large selection of Macintosh programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with common projects like capturing or digitizing audio or video or establishing an audio/video post production studio.

    Remote Network Monitoring Support
    Progent can provide companies in Yonkers, or anywhere in the state of New York, remote network and server monitoring support centered around MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your business so that your IT support is proactive and automated. By spotting possible issues before they cause downtime, system monitoring can ward off disruptive and expensive network crises. Progent can also utilize network monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Mac OS X networks, Microsoft systems, or environments that incorporate a variety of platforms.

How Your Yonkers Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency online support with UNIX, Linux, Solaris, or Mac OS X networks, go to Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent.

© 2002- 2017 Progent Corporation. All rights reserved.