Fast Phone Consulting for Yonkers UNIX, Linux, or Sun Solaris NetworksFor small companies in Yonkers or anywhere in the state of New York, Progent provides technical support for computer systems based on UNIX, Linux, Sun Solaris, or Mac OS X or for networks that feature a mix of UNIX and Windows technology. Progent has provided remote troubleshooting to companies in every state in the U.S. (See Progent's client recommendations). Progent also can furnish the expertise of CCIE-qualified engineers for challenging infrastructure issues, as well as the assistance of CISA and CISSP-accredited security consultants to help with advanced security design and disaster recovery planning.

Progent's online support services represent excellent value due to the fact that they have the real-world experience and the advanced technology to resolve most network issues rapidly. This reduces immediate expenses because service calls require fewer chargeable consulting minutes. Online help also eliminates the expense of sending an engineer to your site. Your company saves additionally with indirect expenses by minimizing or avoiding network downtime and associated costs stemming from business discontinuity, disgruntled clients, unproductive employees, and de-focused executives.

Progent's pricing model for remote support is structured to stretch your IT service dollar. Progent bills per minute for phone assistance, so you pay just for the services that you receive. In contrast to typical remote support firms, Progent requires no service activation charge or minimum job duration. Progent's one-minute billing unit and simple policy for billing avoid scenarios where quick solutions somehow end up as substantial invoices. Progent's penchant for handling technical issues efficiently results in your company spending less cash.

Progent's Remote Support Technologies
Through years of experience, Progent has fine tuned a collection of customized technologies and field-proven processes which ensure the highest degree of effectiveness for online technical support and troubleshooting for small business IT systems. Progent provides secure VPN support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN technology permits the consultants of Progent's online support team to access your computer system remotely without breaching corporate security.

Progent's advanced customer support database application maintains detailed records for all support that Progent's clients have been provided. Progent's team service personnel have access to the history of assistance provided to every Progent customer by every engineer. This history of issues and resolutions is organized as an easily exploitable proprietary knowledge base that permits Progent's online technical professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's support services improves daily. Progent's advanced accreditations and formal partnerships with key industry leaders including Cisco and Microsoft permit access to additional massive support databases and allow priority response from manufacturers' in-house product engineers so Progent's online service specialists can arrive at the most efficient solutions quickly.

Initiate Remote UNIX, Linux, Solaris, or Mac OS X Computer Help from Progent
To access Progent's remote support in Yonkers or anywhere in New York or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for network support, visit Immediate Urgent Support.

Phone-based Technical Services Provided by Progent
Progent's remote support engineers possess certified skills in an extensive array of products and technologies. This broad scope of capability enables Progent's engineers to resolve virtually any crisis likely to crop up in a small or midsize company network. Certificates earned by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Associate.

To provide assistance to businesses with multi-platform networks, Progent also offers access to consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants.

Online support available from Progent to clients in Yonkers and throughout the state of New York include:

  • UNIX/Linux, Solaris, and Apple Mac OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based consulting services address a broad array of information technology including network architecture, email solutions, network and process security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware economization and easy administration, and migration from legacy systems to current Windows or Linux solutions. Progent's group-based methodology for solving technical problems promotes quick escalation, if necessary, to consultants with appropriate experience to handle challenging situations. This expedites solutions of urgent problems, reduces lost productivity, and lowers service expense.

    Progent's UNIX/Linux consultants can offer urgent online assistance for diagnosing anomalies affecting UNIX/Linux networks powered by leading derivatives of UNIX such as:

    Major Linux versions for which Progent offers expertise include:

  • Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
    Cisco Consultants for Yonkers, New YorkThe Cisco CCIE certification is the premier accreditation for network consultants, and indicates a person's network technology skills at the master level. Cisco qualified CCIEs can resolve the most stubborn challenges surrounding network planning, installation, management, security, and troubleshooting. Cisco qualified CCIEs operate on a privileged basis with Cisco's in-house support staff in analyzing anomalies with IOS network administration utilities and developing alternate approaches or locating program patches. Cisco CCIEs offer exceptional cost-effectiveness because their depth of experience allows them to find solutions for even the most difficult problems quickly. In common instances, less qualified consultants can wrestle for hours or days with identical tasks that a Cisco CCIE can resolve in a few minutes. Few service providers make Cisco-qualified CCIEs available to support small and medium sized companies. Progent can provide fast phone contact with a CCIE so your company can get immediate help for complex network infrastructure problems that are impacting business efficiency but are not within the scope of your regular network service personnel. Progent's Cisco-qualified CCIE engineers can connect to your network using the latest on-line troubleshooting technology in order to provide quick, secure, and affordable analysis and repair. Progent's CCIEs offer expertise in all of Cisco's industry-leading selection of infrastructure devices including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst Series switches, plus Virtual Private Network technology.

  • Authorized Windows Support
    MS Windows Support for Yonkers, New YorkProgent's Microsoft-qualified remote support experts can provide computer system repair and IT support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your business the assistance of support professionals who can help your company with a broad range of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 development, Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, SQL Server 2016 migration and programming and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a wide range of online PC desktop services including Microsoft Windows 7 migration, preparing for to 64-bit workstation applications, integrating Office 2010, and streamlining PC desktop image creation.

  • CISSP and ISSAP Qualified Network Security Engineers
    CISSP Qualified System Security Experts for Yonkers, New YorkProgent's accredited CISSP, ISSAP, and CISM network security engineers can provide a variety of security solutions to strengthen the protection of your UNIX, Linux, Solaris, Mac or Microsoft Windows environment against attacks or help your business to recuperate quickly following a serious breach. Security support services available from Progent include: thorough security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; rapid recuperation from malicious assaults; configuring firewalls; building safe mechanisms for remote and mobile communication; defending your messaging system against viruses, spam and DHA attacks; and establishing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote support to help organizations of any size connect their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid topologies that utilize on-premises resources as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of public cloud integration support services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Special Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting professionals for contract projects that small companies frequently request. Billing rates for ongoing consulting projects are set based on the level of expertise of the consultants assigned. Progent's experience with these special areas of computer technology enables customers to execute major initiatives within budget and on time. Progent's project-based online consulting solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service options for small organizations with environments based on UNIX/Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Help Desk Call Center outsourcing support services are intended for small businesses who don't have the budget to assemble and manage an internal Help Desk but who require quick access to a dependable Help Desk Call Center with proficient telephone support plus the technical depth to escalate the most challenging tasks to high-level engineers.

    Progentís Virtual Help Desk is designed for larger companies and serves as a seamless extension of your established Call Center staff. Progent's Virtual Help Desk Call Center can operate as an escalation option to handle the most difficult computer system challenges, or be ready in those instances when your ordinary service providers are too busy.

    Progent's Help Desk Call Center consulting support can guide you in building an efficient new Call Center or enhancing your current organization, evaluating or customizing Help Desk software products to handle the unique requirements of your corporation, or adding temporary online staff to reinforce your in-house Help Desk resources during demanding situations like software transitions, major updates, or rolling out new business software.

    Progent's Help Desk staff of experienced information technology professionals provides your workers in Yonkers or anywhere in the state of New York immediate communication with a reliable support resource with years of experience providing phone consulting and remote troubleshooting for networks powered by UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk Call Center the reputation as a crucial contributor to business productivity, and Progent's aim is to resolve and not just track network problems.

  • Business Applications Services: Education, Development, and Integration
    Progent's Applications Experts Group provides remote professional consulting expertise and education in specific business application fields including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, programming, and training for Microsoft business applications such as CRM, Microsoft Project, Word, and Excel. To learn additional information on Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Mac experts can promote the creative facets of Apple Mac computing by offering remote consulting support and education in imaging, sound, and motion video. Progent's consultants offer assistance in a variety of Macintosh creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common procedures such as scanning or digitizing audio/video or integrating an audio/video production studio.

    Remote Network and Server Monitoring Support
    Progent offers businesses in Yonkers, or anywhere in the state of New York, remote computer system monitoring support based on Microsoft Operations Manager 2007, customized by Progent to fit your environment so that your computer maintenance is proactive rather than reactive. By anticipating potential problems before they evolve into downtime, automated monitoring can ward off stressful and costly service breakdowns. Progent can also use system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple Mac environments, Microsoft systems, or systems powered by a variety of operating systems.

How Your Yonkers Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent remote help with UNIX, Linux, Sun Solaris, or Apple Mac networks, go to Progent's Emergency Remote Support, telephone 1-800-993-9400, or see Contact Progent.

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