Progent provide organizations of any size world-class network online or in-person consulting for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco certified network consultants also can provide security consulting for companies ranging from the small office to the global enterprise.

Additional Topics of Interest

South Carolina Outsourcing Technical Support
Small Office IT Outsourcing

If your business does not require urgent remote support but you think you will require assistance with your network in the near future, you can save time and expenses and ensure that the appropriate IT skill will be ready when you need it by contacting a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or send email to

Network Support Help Desk Configuration
Contact Center Specialist in Napa

Progent provides several basic kinds of Help Desk services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft Gold Authorized Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your clients instant access to a dependable support resource with years of experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to company performance. Progent's goal is to fix and not simply record problems.

Power Query Integration Firm
Microsoft Management Reporter Coding

Progent offers online and on premises expertise to assist your organization with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to planning and implementing an advanced business intelligence environment. Progent's management reporting experts can help you to support your existing reporting system, assist you to migrate reports and databases from a legacy reporting product to a current solution, and deliver custom online mentoring tailored to your specific needs. Progentís business reporting and analytics consultants can provide expertise in the leading business analytics reporting and visualization platforms including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.

Lync Server 2010 Professional
Services for Microsoft Lync Server Baton Rouge

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Citrix Hyper-V Management Technology Professional
Hialeah, Florida Engineer

Progent's Citrix-certified consultants can assist you to assess the potential business benefits of the various editions of Essentials for Hyper-V, assist you to integrate Citrix management tools in your Hyper-V network, and demonstrate to you how to use Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtualized environment while reducing the cost of resources and operations and streamlining administrative processes.

Setup and Support for Exchange 2016 Migration
Microsoft Exchange Server 2016 Migration Network Consulting in Rancho Cordova, CA

Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as designing high availability architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Cisco Firewall Network Administration
Kent, WA Network Support Company for Cisco CCIE Remote

As the worldwide leader in IP networking, Cisco offers the most comprehensive line of products for enabling ISPs to sell highly secure, flexible, innovative voice, video, and data services. Progent's Cisco-certified IT consultants have experience addressing the distinct needs of Internet Service Providers by helping ISPs to design, deploy, and support high-availability, scalable connectivity solutions appropriate for shared public networks.

ISA 2004 Enterprise Edition Server Support and Help
ISA 2000 Server Technical Support Services Louisiana

Progent's certified ISA Server consultants have long backgrounds developing ISA Server-based security solutions for information systems with multiple sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Network Consulting for Microsoft Lync
On-site Support for Lync Server San Jose, CA

Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence experts offer remote and on-premises support services to help your company to manage and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.

UNIX Upgrade Consultant
UNIX Migration Consulting in Anchorage

Progent can help your company to design and execute a smooth transition from a Solaris-based information environment to a network powered by MS Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your data and reduce business disruption by designing an efficient transition plan that protects your existing investments in Sun Solaris application and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of current infrastructure, migration planning and testing, MS Exchange migration services, information and application porting, and server and storage system transition and consolidation.

ProSight Managed Services Consulting Services

Progent's ProSight family of managed IT services are intended to offer businesses who maintain small in-house network administration and support staffs with low-cost access to world-class management tools and consulting experts. Advantages of the ProSight catalog of managed IT services include flat-rate IT maintenance expenses, smart automation of routine administrative tasks, ongoing adoption of new information technology, smooth transition from legacy technology to modern solutions, close fit between computer technology with strategic objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business rather than fast-evolving computer technology.

MCSE Expert Certified Integration for Hyper-V 3.0 Shared Nothing Live Migration
Consulting Services for Hyper-V 3.0 Shared Nothing Live Migration Menlo Park, CA

Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT expenses and improve productivity.

ProSight Network Health Evaluation Specialists

Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an unbiased evaluation of the health of their information system. Based on a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and more secure AD environment. Both options also offer the long-term benefits of advanced remote network monitoring and management technology. These benefits can include easier management, improved compliance with data security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and higher availability.

Microsoft Expert SCCM 2012 Asset Inventory Support and Integration
SCCM 2012 Mobile Device Management Outsourcing in Montgomery, Alabama

Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older change management solution or assist you to enhance your current SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).