Small business networks located within Alabama can now have instant phone-based contact with a Cisco authorized CCIE infrastructure specialist to help with the toughest problems affecting your network. Progent maintains the most extensive team of CCIE consulting experts available by phone of any independent service organization in the country. Rates are reasonable, charges are per minute, sign-up is quick, and support is world class.

In case your Alabama business is situated outside of larger metropolitan neighborhoods like Birmingham, Birmingham, Mobile, or Huntsville, contact with authorized CCIE experts could be difficult to find when there's a crisis. This can result in a loss of productivity for your company. By contacting Progent's remote support, you can get in touch with a Cisco certified CCIE professional ready to provide the expertise to get your system running.

What Makes Being a Cisco-certified CCIE So Important?
A CCIE (Cisco Certified Internet Expert) is a world-class infrastructure specialist who achieves this ultimate certification by completing rigorous examinations supervised by Cisco. CCIEs can tackle the most sophisticated issues surrounding computer network integration, repair, and optimization. Progentís CCIE-certified support specialists work freely with Cisco's internal staff in analyzing issues with IOS utilities and creating temporary alternatives or obtaining program patches to resolve bugs. Most CCIEs are employed by large corporations or nationwide Internet providers, and so their services are not readily accessible to small businesses.

For businesses in Alabama, Progent offers convenient, quick, and cost-effective online access to Cisco CCIE support professionals. CCIEs are recognized networking experts who earn this prestigious classification only after thorough testing by Cisco. CCIEs can resolve the most complicated issues associated with network planning, implementation, optimization, repair, and service. Progentís CCIE experts work closely with Cisco in-house staff in identifying issues with Cisco's IOS software and developing fixes or obtaining patches to resolve problems. Progent offers fast online response from a CCIE so you can get timely help for complex network problems that are impacting business efficiency but are beyond the expertise of your local network service providers. Progent's CCIE support experts can access your environment using state-of-the-art remote support technology to provide rapid and cost-effective diagnosis and remediation of urgent network problems.

How Progent's Cisco Qualified CCIEs Offer Help with Cisco Technology in Alabama
Progent's CCIE network engineers provide high-level help for a wide array of Cisco technologies including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Security Appliances
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Since Cisco's purchase of Sourcefire, the whole line of Cisco ASA 5500-X firewalls can be configured to support Firepower Services, built on Sourcefire's Snort product, which is the world's most popular intrusion protection system (IPS). Firepower services bring enhanced features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-qualified CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your company to design, deploy, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services. Find out more information about ASA Next Generation Firewalls with Firepower integration and debugging services.

Router Products
Progent's CCIE and CCNP qualified engineers can help your company to plan, configure, and support an integrated business network that can streamline operations, reduce expenses, and speed up payback on your IT investment. By teaming Cisco routers with Catalyst switches support and Cisco Aironet APs integration help or Meraki access points configuration services, Progent can dramatically enhance the strategic value of your connectivity environment in Alabama. Progent offers comprehensive off-site support. To learn more about Progent's services for Cisco router technology, see Cisco Routers Engineering Support.

Cisco Aironet and Meraki 802.11ac Wi-Fi Access Points and Wireless Network Controllers
Progent can provide a Cisco-certified Wi-Fi integration consultant to help you to design, deploy, manage and troubleshoot a converged wired/wireless ecosystem integrating a broad array of wireless technologies that provide the same protection, expandability, and ease of management you demand from a wired environment. Progent's Aironet Access Point consultants and Meraki Wi-Fi Access Point consultants can assist you to support early-generation Wi-Fi products from Cisco or upgrade seamlessly to the latest 802.11ac-comaptible products. Progent can also assist you to perform complex Cisco wireless VoIP phone integration with Aironet and Meraki APs for mobile on-premises collaboration. Progent's CISM, CISSP, and ISSAP security specialists can show you how to build protection into your wireless network and your business operations. Progent's disaster recovery planning consultants and business continuity planners can help you to deploy the high availability features incorporated into Cisco's wired/wireless technologies so your converged infrastructure provides continuing business value. Progent can provide economical remote and on-premises Wi-Fi site surveys to assist your company to plan and install a wireless network with custom-designed access point clustering optimized for your specific work area layout, building characteristics, and application workloads.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for survivability.

Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, operates as the heart of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX solution by integrating with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE networking support, designing Cisco UCS server clustering systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Cisco Catalyst, Nexus and Meraki Switches
Progent's Cisco-certified CCIE network technology consultants offer world-class online and onsite support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small businesses and campus LANs to enterprise data centers and service providers. Progent can assist you to implement Cisco's quickly evolving switch solutions to achieve the speed, scale, uptime, virtualization support, security and ease of management needed by your organization. For information about Progent's support for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting services. To learn about Progent's support for Cisco's Nexus line of data center switches, see Nexus switch consulting and support services. For information about Progent's support services for Meraki switches, go to Cisco Meraki switches configuration and management.

Cisco Security Technology
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to help you to choose, deploy, and support Cisco security technology. Progent's CISA and ISSAP security professionals can show you how to build security into your business operations in Alabama and Progent's GIAC-certified information assurance consultants can help you to design and maintain SIEM solutions that allow you to stay compliant with governmental mandates for prompt security incident reporting. Progent can assist you to develop a documented security plan to define clear policies, deploy monitoring and auditing software, design and install a protected network architecture that incorporates products from diverse vendors, offer outbound spam filtering with content filtering for in-bound and outgoing email, and advise you about steps to optimize the protection of your infrastructure. Progent's security consulting can help you configure an firewall, design secure remote connectivity to messaging and business data, and implement or troubleshoot Virtual Private Networks. To find out more about Progent's expertise with Cisco security and VPN technology, refer to Cisco VPN Professional Services.

Cisco SIP Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
Progent's Cisco-certified SIP infrastructure experts and CUBE integration experts can assist organizations of any size to plan, deploy, manage, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks. Progent offers cost-effective remote or onsite expertise to help you to move efficiently to an advanced unified communications ecosystem that offers fast ROI. Progent's Gold-certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.

Cisco Network Management Solutions
Progent's Cisco-qualified network management consultants can help you to utilize Cisco's management tools in combination with a variety of powerful open source and proprietary programs to create a comprehensive network management strategy to keep your infrastructure operating dependably, conserve valuable resources, guard your information, recover rapidly from hardware breakdowns or deliberates attacks, and allow you to expand or repurpose network resources intelligently and affordably as your Alabama organization evolves.

Progent can also assist you to utilize network management applications to analyze and categorize system data to implement traffic shaping, which allows you to program Cisco routers to enforce different bandwidth constraints on certain classes of processes based on the priorities you specify. By buffering and sorting excess packets above your contracted rates, and by giving preference to the most important applications, traffic shaping can keep ISP overage penalties from spiraling out of reach and/or eliminate gaps in worker productivity caused by brute force enforcement of your network bandwidth limits during periods of heavy demand. To learn additional information about Progent's network management consulting services for Cisco environments, visit Network Management Solutions for Cisco-powered Environments.

NetApp and Cisco FlexPod Private Cloud Architecture Consulting
FlexPod is a service-oriented private cloud platform developed and tested together by NetApp and Cisco to combine servers, network fabric and SAN storage resources for hosting critical business applications and management tools. To find out more about Progent's consulting support for NetApp and Cisco FlexPod cloud solutions, refer to NetApp and Cisco Private Cloud Architecture Consulting.

How You Can Talk to a CCIE Networking Professional Now
To learn how to get in touch with a CCIE for online help in Alabama, phone 1-800-993-9400 or visit Expert Online Network Help.

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