For small office networks located in the state of Alabama, Progent's Microsoft and Cisco qualified consultants can provide phone help and remote troubleshooting to repair your network problems fast and cost effectively. Progent has developed top-notch skills, software tools, and support knowledge bases to diagnose and resolve network problems without the expense and delays normally associated with in-person technical service visits.

If your Alabama organization is situated outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local computer network support options may be limited in technical capability, or unavailable during an emergency. This results in a network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s staff of seasoned network engineers average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with proven methods for applying that expertise to provide cost effective network solutions.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent’s exclusive team of Cisco Certified Internetwork Expert (CCIE) network engineers have been awarded a certification reserved for the most accomplished experts for designing, programming, implementing, and troubleshooting a wide range of Cisco networking and connectivity solutions. There are only seven thousand certified CCIEs worldwide, and attaining this distinction involves comprehensive proof of networking skills through written examinations and hands-on testing to make sure that CCIE’s know how to apply knowledge to real-world situations. CCIE’s have a base understanding of root networking concepts and protocols that enable quickly crafting multi-vendor solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or unauthorized information or spam. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and keep compliant with industry security standards and government mandates including HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about Progent's entire ProSight line of affordable network monitoring and management services for small and mid-size businesses.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer affordable online assistance to help your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you complete business-critical projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the business value of your information system.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given only to the highest class of companies that work closely with Microsoft, have demonstrated advanced technical skills, and have verified customer references. Microsoft Gold Partners must maintain large staffs of Information Technology experts who have undergone comprehensive certification testing. Gold Certified Partners are provided access to special support and training programs from Microsoft and early exposure to new software for training and study purposes.

Exchange Server 2016 Migration Consulting
Progent's Microsoft Exchange 2016 Server consultants can assist your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Expert Wireless Consulting and Support
Progent's wireless technology consultants have broad expertise in the implementation and support of wireless information technology and can assist your IT team to design, deploy, administer and troubleshoot wireless ecosystems that are compliant, robust, scalable, easy to administer and use, ready to handle your critical applications, and seamlessly integrated into hybrid cloud environments. Online and onsite expertise provided by Progent cover a variety of wireless solutions and include smartphone integration and management, Wi-Fi network design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Progent's Consulting and Development Support for SQL Server 2014
SQL Server 2014 incorporates major improvements in critical areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide efficient remote and on-premises services such as system design, deployment, administration, remediation, and application development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment. In case your organization is currently running Microsoft SQL Server 2014, Progent can assist your company to carry out an efficient upgrade to SQL Server 2016.

Wireless VoIP Phone Integration
Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many components of your wireless environment such as access points, switches, wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer online and on-premises support to help your organization create and administer a Cisco wireless VoIP phone deployment by providing services that can range from debugging the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.

Extended Hours Online Support
Progent's affordable extended hours online support program offers clients round-the-clock access to remote technical support from Progent's TRC. Services offered outside normal business hours include resolving problems with Microsoft-based server products, Windows desktop troubleshooting, help with Microsoft Office programs, network and system backup and recovery, and fundamental routing and switching support for Cisco networking products.

Get in Touch with a Progent Network Consultant
To see how to get in touch with a Progent network support expert for online or on-premises expertise in , call 1-800-993-9400 or go to Online Network Support.

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