For business networks located anywhere in the state of Alabama, Progent's Microsoft certified technical experts can provide remote phone support and remote troubleshooting to fix your computer network problems fast and affordably. Progent has acquired enterprise-grade expertise, advanced software utilities, and support databases to identify and repair IT problems while avoiding the expense and delays associated with onsite service visits.

If your Alabama small business is situated outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support choices may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s group of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a broad range of clients. This means you get not just the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver efficient network solutions.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between sites that are up to 185 miles apart. Progent offers the skills of a NetApp MetroCluster expert who can assist your business to design, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify adherence with information assurance standards and regulatory mandates.

ProSight Network Audits for Evaluating Network Health
Prosight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to get an objective assessment of the health of their network. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure Active Directory environment. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler management, improved compliance with data security regulations, higher utilization of IT assets, faster problem resolution, more dependable backup and restore, and increased uptime. To find out more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service IT support firm such as Progent as opposed to a freelance consultant, you are assured fast availability of experienced professionals whenever you need them. You do not have to worry that sickness, training, time off, or conflicting priorities with different clients will cause you to be with no support during an emergency.

Microsoft Exchange Server 2016 Migration Consulting
Progent's Microsoft Exchange Server 2016 consultants can assist your business in all phases of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a variety of network consulting services to assist organizations of all sizes to maintain, administer, and troubleshoot IT systems that include workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.

Exchange Server 2010 Migration Consulting
Progent's Microsoft-certified Exchange 2010 Server consultants can help your organization to manage and troubleshoot your current Exchange 2010 Server deployment or give you access to the expertise of certified Exchange 2016 consultants and Office 365 Exchange Online specialists to help you determine the benefits of upgrading to a modern version of Microsoft Exchange that delivers quick payback by increasing your productivity, cutting the expense of hardware and support, streamlining management, and integrating your key communications platforms.

Design and Deployment Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can assist your business to migrate to Aironet access points and Cisco Wi-Fi controllers that are compatible with the recently approved IEEE 802.11ac Wi-Fi standard, enabling you to triple the speed for your wireless network while increasing the signal coverage.

Progent's Integration and Training Support for Microsoft Office and Office 365
Progent's certified Microsoft Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides quick return on investment and enables better business results. Progent can assist your company to interface Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems with various releases of Microsoft Office desktop and can provide live online Microsoft Office and Office 365 training to individuals and teams.

Planning and Support Expertise for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable availability for key applications by providing centralized, cross-platform monitoring of physical and virtual resources installed throughout local systems and private and public clouds. Progent's SCOM consulting team can provide advanced online and onsite expertise to help businesses of all sizes to design, integrate, tune, update and repair SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can assist your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud expertise.

Affordable Network Support Solutions
Many small organizations rely on flawed metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient technical background can take several times longer to perform the identical task than an experienced Information Technology professional. As an example, billing a third less per hour, but taking three times longer for the same task is hardly a bargain. Still worse, a poorly designed or configured IT infrastructure that is undependable and difficult to administer or expand can cost a business many times over its setup price due to lost productivity. Progent's client testimonials from satisfied companies across the United States indicate the efficiency of Progent's service model and the technical capability of Progent's staff of IT professionals.

Talk to a Progent Computer Support Expert
To see how you can access a Progent computer support expert for remote or on-premises expertise in , phone 1-800-993-9400 or visit Online Network Help.

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