For office networks located within the state of Alabama, Progent's Microsoft and Cisco certified technicians can provide online support and troubleshooting to resolve your computer network troubles fast and affordably. Progent has developed top-notch expertise, software tools, and support knowledge bases to identify and repair IT problems without the high cost and delays normally associated with in-person service calls.

If your Alabama company is situated beyond the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby network support options may be limited in technical capability, or unavailable during a crisis. This results in a computer network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a extensive range of customers. This means you get not just the technical know how needed for the job, but a consultant with proven methods for applying those skills to deliver cost effective network solutions.

Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, is the foundation of Cisco's collaboration portfolio. CUCM and Unified CM Express offer an advanced IP-PBX solution by integrating with apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's CCIE-certified CUCM and CallManager experts can help with any facet of CUCM configuration and troubleshooting in areas such as integrating Voice over IP phones and desktop video IP phones, designing dial plans, setting up SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's skills to plan, deploy, and support information system controls to reduce risk. Progent can provide the services of a CRISC-certified risk management expert to help you to create and carry out a risk management strategy based on industry best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.

Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon AWS planning and integration experts can provide cost-effective online support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-based or hybrid environments that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed consulting or Progent can deliver project management outsourcing services to help you move smoothly to the Amazon AWS cloud platform.

Project Server Integration
Progent's Microsoft Project Server and Project Online consultants can provide advanced remote and onsite support for Project Server as well as for Microsoft platforms that work in conjunction with Project Server. Consulting support services provided by Progent include Project Professional and Project Web App planning and support, SharePoint 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 Server migration, Exchange 2013 integration, Exchange Server 2010 maintenance,Excel and Office 365 Excel development, and PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network consultants to assist your company to optimize your environment to accommodate local, branch, at-home, and mobile workers so that they can utilize Microsoft Project Server to work together safely and productively. Progent's network security consultants can assist you to plan and police security workflows that safeguard sensitive project data without disrupting the efficient sharing of legitimate information.

Planning Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in individual jobs related to your SharePoint 2013 migration.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is an important qualification that represents mastery in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an extensive examination given by the ISACA professional association. Progent can provide the services of a CISA-certified Cybersecurity audit consultant trained to assist businesses in the areas of information systems audit services, information technology enforcement, systems and architecture ROI, information technology support, safeguarding of data resources, and business continuity planning.

Deployment Support for Microsoft Lync Server 2013
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and secure communications ecosystem that permits the modern BYOD computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your management team and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients, Word and PowerPoint. Progent's Skype for Business experts can also help you to design and implement out an efficient migration to Skype for Business.

Design, Integration and Troubleshooting Services for Microsoft System center 2012 R2
Progent's System Center 2012 consulting experts have over a decade of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can assist you to plan, deploy, manage, and repair your System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also offers System Center 2016 migration planning and support to help you to transition to the current version of System Center from an older release or from a third-party datacenter management platform to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

Mac Support Services
Progent's consultants can provide Apple macOS and OS X clients a range of services such as remote Mac desktop help, help with Mac software, Office 365 Outlook for Mac and MS Exchange integration, Apple macOS and OS X security and network infrastructure consulting, integration between Apple macOS and OS X and Microsoft Windows environments, and one-on-one training. For business networks based exclusively on Mac or for environments incorporating a mix of Apple macOS and OS X, Linux, and MS Windows-based servers and workstations, Progent has the background and depth to deal with the complexity of architecting, installing, and maintaining an IT solution that is reliable, safe, fast, and supportive of your company's objectives.

Advanced Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Packages based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a next-generation network management software solution that tracks the reliability, speed and protection of your IT network and detects problems before they can disrupt your network. To provide more understanding about the performance and robustness of your system environment, Progent can help you deploy and manage popular network monitoring software based on Linux.

PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune consulting to centralize and streamline the administration of your PCs and web-facing mobile devices. Progent can help you to migrate smoothly to SCCM 2016 from a legacy change management platform or help you to enhance your current SCCM 2016 environment to accommodate your changing IT requirements.

64-bit Processing Upgrade Support Services
Progentís 64-bit migration specialists can assist you to update your servers and desktop PCs affordably from 32 to 64 bits. Progent can assist you to understand the costs and benefits of migrating to 64-bit processing, plan an economical migration strategy that minimizes business disruptions, and offer responsive remote help to aid you to configure 64-bit software and applications on your existing computers. Progent's Microsoft-certified consultants can assist you to integrate the 64-bit editions of Microsoft products such as Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Microsoft Office Excel.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to assist your business to plan, integrate, manage and troubleshoot a BDR system based on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting and management.

Talk to a Progent Network Consultant
To find out how to get in touch with a Progent network support expert for online or on-premises assistance in , call 1-800-993-9400 or visit Online Network Support.














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