For small company networks located throughout the state of Alabama, Progent's Microsoft and Cisco authorized technical experts can provide online assistance and troubleshooting to solve your computer system problems fast and cost effectively. Progent has developed top-notch expertise, software tools, and support databases to diagnose and fix computer network problems without the cost and time delays associated with onsite service visits.

If your Alabama small business is situated outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in skills, or not available during urgent situations. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís team of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical tasks for a extensive range of clients. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying that expertise to provide efficient network solutions.

Project Server Expertise
Progent's Microsoft Project Server and Project Online experts offer comprehensive online and onsite support for Microsoft Project Server and for all Microsoft products that work in conjunction with Project Server. Consulting services provided by Progent include Microsoft Project Professional and Project Web App integration, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 maintenance,Excel and Office 365 Excel application support, and Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to help you to optimize your environment to support local, branch office, at-home, and mobile users so they can use Project Server to collaborate securely and efficiently. Progent's certified security consultants can assist you to plan and enforce security policies that safeguard important project information without disrupting the productive sharing of legitimate information.

Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to migrate from an older version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and repair your existing SCVMM environment so you realize the highest possible return on investment.

Unified CM and Cisco Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM), previously known as CallManager, operates as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Unified CM Express offer an advanced IP-PBX by integrating tightly with unified messaging applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager consultants can assist with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating VoIP phones and video IP phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, designing Cisco UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.

Easy Sign-on and Billing Structure
Progent has made it simple to become a client. Progent requests no complicated contracts, no minimum commitments, no retainer fees, and no minimum job fee for services delivered during regular working hours. All consulting time is documented in detail and invoiced to the actual minutes utilized. Per-minute invoicing eliminates scenarios where clients pay big bucks for fast fixes. You are charged only for the services you receive.

Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network customized for your environment, offering your business a wireless solution that has the coverage, performance, capacity, QoS, data protection, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís onsite survey features onsite walkthroughs, RF and data protection assessment of your existing wireless network, analysis of your site's floor plans, measuring for radio frequency interference, signal propagation modeling, selection of the best locations for client-requested Wireless Access Points such as Cisco Aironet APs, Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report defining the new WLAN.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop solutions reduce the effort required for IT administrators to install software programs so they are consistent throughout a corporate user base, provide the ability to manage rights to business information, and allow fast installation of new or updated desktops. In Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS simplifies client connectivity, improves responsiveness, strengthens data security, unifies management, and offers an almost transparent client environment. Progent's Windows Server 2008 R2 consultants can assist you to evaluate the strategic benefits of Microsoft's virtual desktop technologies, set up pilot and on-line deployments, improve your network architecture to support virtualized desktops effectively, assess and resolve security issues, and educate your network managers to follow best practices to gain maximum payback from client virtualization.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can help organizations to configure Progent's Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of email messages and attachments and blocking the transmission of confidential or inappropriate information or spam. Email Guard's outbound email content filtering technology can also help avoid being blacklisted and keep in compliance with industry privacy standards and government mandates like HIPAA and Sarbanes-Oxley.

Progent's Consulting, Development and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide range of remote support services to assist you to design, program, test, install, administer, and troubleshoot applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to migrate your current Excel applications to the newest versions of Excel, support Excel on iOS and Google Android mobile devices, and fix compatibility problems between different versions of Excel. Progent can provide on-demand support to organizations looking for a fast fix to a stubborn problem related to Office Excel and Progent also offers full project management services for upgrading or developing mission-critical applications built on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the needs of individual users or groups.

Expert Wireless Consulting and Support
Progent's wireless technology consultants have wide-ranging expertise in the integration and maintenance of wireless information technology and can assist you to design, deploy, manage and troubleshoot wireless ecosystems that are compliant, resilient, expandable, simple to manage and use, able to handle your critical applications, and seamlessly integrated into hybrid cloud networks. Online and onsite Consulting services provided by Progent cover a variety of wireless solutions such as smartphone and tablet integration, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

Exchange Server 2013 Migration Consulting
Progent offers comprehensive Microsoft Exchange Server 2013 migration support such as ROI analysis, end-to-end project management, site readiness preparation, specification of new software licenses and hardware required, setting up your Active Directory forest and domains to work optimally with your Exchange 2013 solution, configuring Database Availability Groups that deliver HA and resilience to your mailbox servers, system testing at a client's location or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange 2013 and older editions of Exchange Server, deployment of the new Exchange environment, deactivating the old servers, and webinar training for customer's IT group and end users.

SQL Server Software Programming
Progent's certified SQL Server application programmers can help with each aspect of building and managing SQL Server applications. Progent adheres to leading practices using Microsoft's .NET architecture to create extensible, manageable custom software applications and to finish application projects on schedule and on budget. Development support offered by Progent for SQL Server applications includes specification of features and scope, logical and physical modeling, normalization, data integrity, T-SQL programming, software configuration, capacity planning, tuning, backup and restoration, partitioning, replication, security, and disaster recovery/business continuity planning.

Consulting Expertise for System Center 2012 Operations Manager
Progent's Microsoft Gold-certified System Center 2012 Operations Manager consultants have over a decade of background planning, implementing, optimizing and repairing SCOM environments and can provide organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to remediate serious issues detected by SCOM 2012.

Immediate and Economical Online Consulting and Support Throughout the U.S.
Progent has delivered online or onsite IT support help to businesses in each state in the United States. Many of these clients have expressed their appreciation to Progent via testimonials to the excellence of Progent's support personnel. Check out Progent's customer testimonials to learn what people say concerning the high level of Progent's consulting services

One-stop Shopping for Comprehensive IT Consulting Services
Progent can act as a one-stop solution for most IT support requirements for small organizations. While focused on supporting products from Microsoft and Cisco, Progent consultants regularly deploy, integrate, and troubleshoot technologies from leading hardware and software companies such as Check Point Software, WatchGuard, and SonicWALL. Progent also offers expertise for Apple OS X and Apple IOS technology, Linux consulting, Citrix consulting, and Juniper Networks expertise.

Contact a Progent Network Consultant
To learn how you can contact a Progent network support expert for online or onsite help in , phone 1-800-993-9400 or visit Online Network Support.

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