If your company network is in the state of Alabama you now have fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to fix critical issues involving your network. Progent maintains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any nationwide service firm in the country. The cost is competitive, billing is by the minute, sign-up is immediate, and support is world class.

If your Alabama organization is based outside of major urban areas such as Birmingham, Birmingham, Mobile, or Huntsville, the availability of UNIX or Cisco CCIE experts is often problematic when you have an emergency. This can result in lost revenue for your company, angry clients, idle workers, and distracted management. By utilizing Progent's online services, you have access to a qualified professional who can offer help when you need it to get your system operating.

Since Progent charges for phone service by the minute, your business owes only for services received. Progent requires no initialization charge. Many online service companies demand large minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity and straightforward pricing model save you from large tabs for quick repairs.

If your Alabama business requires remote support for UNIX, Linux, Sun Solaris, Apple Mac or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's seasoned team of online support professionals offers a broad array of world-class information technology knowledge. This allows Progent's remote technical support experts to resolve the most challenging network trouble faster than is possible with ordinary independent support firms or with the internal support resources commonly found in small or mid-size businesses. Progent has refined the tools and skills to fix technical issues economically in a wide variety of computer environments that incorporate mixtures of UNIX/Linux, Solaris, Mac OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE consultants have qualified for advanced certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also hold a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, and Design Professional.

In order to assist businesses that operate environments incorporating a mix of UNIX/Linux and Microsoft Windows technology, Progent's online support group can provide the expertise of consultants who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides phone-based support from professionals who hold major security credentials such as CISM consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's group approach to repairing network problems allows service escalation, if needed, to experts with sufficient background to deal with unusually intractable support calls. This accelerates resolutions of urgent problems, avoids network disruption, and minimizes technical support invoices.

For businesses in the state of Alabama, Progent offers virtually instant remote communication with UNIX, Linux, Sun Solaris, Mac OS X consultant for emergency assistance to fix network problems that are damaging business productivity but are outside the comfort zone of your ordinary network service resources. Progent's UNIX, Linux, Sun Solaris, Mac, and CCIE-certified engineers can connect to your computer environment with the latest remote support utilities that allow them to provide quick and economical diagnosis and resolution of serious IT issues.

Services Progent's Remote Support Specialists Can Offer Your Alabama Company
Progent network consultants can offer advanced assistance for an extensive set of UNIX, Apple, Cisco, and Microsoft products and technologies such as:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Mac OS X online technical support team can assist Alabama companies with an extensive array of computer products and technologies such as network architecture, messaging solutions, security consulting for networks and company operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Mac OS X systems, VMware products for server economization and centralized management, and migration from outdated systems to contemporary solutions powered by newer versions of UNIX/Linux, Sun Solaris, Apple Mac, or Windows.

Progent's support experts offer remote troubleshooting for computers powered by popular derivatives of UNIX including: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent leads the network support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking consultants who earn this advanced credential only after thorough testing given by Cisco. Usually CCIEs are employed by big corporations or nationwide Internet service providers, and as a result their help is not readily available to small and medium-size businesses.

Cisco authorized experts from Progent can assist your company to plan, implement, and maintain an integrated business network that can streamline business processes, reduce costs, and accelerate time to productivity. By providing Cisco integrated services routers experience with Catalyst switches support and Cisco Aironet wireless technology configuration assistance, Progent can significantly increase the strategic value of your integrated network in Alabama. To find out more information concerning Progent's services for Cisco infrastructure, see Cisco Network Professional Services.

Gold Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified remote service experts can provide computer repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of consulting professionals who can assist you with a broad variety of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2013 application development, Microsoft Lync implementation and Microsoft Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Experts
Progent provides you access to qualified CISM, CISA and CISSP security engineers who offer a range of system protection solutions to strengthen the defenses of your UNIX, Linux, Sun Solaris, or Apple Mac OS X network against internal or external threats or help you to revive promptly from an assault. Security services available from Progent include: in depth security evaluation using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; efficient recovery from malicious assaults; setting up firewalls; planning secure architectures for remote and mobile access; protecting your email system against viruses, spam and directory harvest attacks; and setting up continual network monitoring. To find out more concerning Progent's security expertise for small and medium-size businesses, see Progent's Engineering Services for System Security.

Business Applications Services: Training, Development, Problem Solving
Progent's Mac technology consultants can support the creative facets of Mac computing by providing help services and training in graphics, sound, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply in-depth engineering support and training in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for popular Microsoft business applications including CRM, Microsoft Project, Office Word, and MS Office Excel. To find out more information concerning Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Support and Outsourcing Options
Progent offers several programs for Help Desk Call Center assistance : UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Call Center team of experienced UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft professionals can give your customers convenient access to a dependable technical support resource with extensive experience delivering telephone-based support and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Call Center a respected image as a significant contributor to business success, and Progent's mission is to fix and not simply record problems. To read more about Progent's Help Desk support and outsourcing services, see Progent's Call Center Support.

Progent's Remote Service Tools
Progent has developed a set of optimized technologies, refined during more than a decade of use, focused on allowing the most advanced quality of service for providing online engineering support and troubleshooting for small and medium-size business IT systems. Progent offers secure VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access enables the consultants of Progent's Technical Response Center to interface to your environment without compromising system security.

Progent's advanced customer support database system stores comprehensive records for all support provided to Progent's clients. Each authorized Progent staff consultant has access to the details of support delivered to every customer by any team member. This archive of issues and resolutions is structured as an easily accessible internal database that enables Progent's online technical professionals to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other vast support knowledge bases and to vendors' in-house technical personnel that enable Progent's remote consulting specialists to come up with the optimal resolutions promptly.

Get in Touch with a UNIX/Linux or Cisco Network Support Specialist Now
To find out how you can ask a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for urgent online engineering assistance in Alabama, call 1-800-993-9400 or visit Urgent Online Computer Help.

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