If your company IT network is in Alabama you now have fast remote access to a UNIX or Cisco CCIE expert to resolve emergency problems that threaten your network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible by phone of any independent service organization in the United States. The cost is competitive, billing is per minute, sign-up is immediate, and support is world class.

In case your Alabama network is situated some distance from major urban neighborhoods including Birmingham, Birmingham, Mobile, or Huntsville, access to UNIX or Cisco CCIE experts could be problematic when you have a network crash. This could mean lost income for your company, angry customers, unproductive employees, and distracted management. By utilizing Progent's online services, you can get in touch with a qualified engineer who can offer assistance when you need it to keep your system running.

Because Progent charges for online support per minute, your company is invoiced just for support received. Progent imposes no initialization charge. Many remote support organizations have substantial minimum fees or bill for each quarter hour or more. Progent's small granularity and straightforward pricing policy do away with big bills for speedy repairs.

If your Alabama business needs remote help for UNIX, Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Support Services Unique?
Progent's experienced team of online consulting engineers possesses a wide array of world-class computer skills. This enables Progent's remote service experts to resolve the most challenging network trouble faster than is feasible with typical third-party support firms or with the internal IT resources usually available to smaller companies. Progent has developed the technology and skills to fix technical issues economically in many different computer configurations that incorporate combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE service specialists have been awarded advanced credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, CCDA and CCDP.

In order to assist businesses who run networks powered by a mix of UNIX/Linux and Microsoft technology, Progent's remote service team can provide the expertise of support specialists have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent provides remote support from professionals with major security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical difficulties streamlines service escalation, when called for, to experts with relevant competence to deal with particularly tough jobs. This accelerates resolutions of urgent problems, prevents network disruption, and minimizes technical support bills.

For businesses anywhere in Alabama, Progent offers immediate online communication with UNIX, Linux, Solaris, Apple Mac specialist for emergency help to fix information system problems that are affecting your business and are not within the comfort zone of your local computer maintenance group. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CCIE-certified engineers can analyze your network by means of state-of-the-art remote troubleshooting technologies in order to deliver rapid and efficient evaluation and resolution of serious IT issues.

Troubleshooting Services Progent's Online Consulting Specialists Can Provide Your Alabama Company
Progent network consultants can offer expert help for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac phone-based network support staff can help Alabama companies with a large assortment of information products and technologies that include network architecture, messaging solutions, security expertise for computer systems and business operations, Windows coexistence with UNIX, Linux, Solaris, or Mac OS X platforms, VMware options for processor consolidation and streamlined management, and moving from legacy systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service professionals can provide remote technical help for computers powered by major derivatives of the UNIX OS such as: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for providing fast and affordable access to Cisco CCIEs. CCIEs are elite networking consultants who earn this advanced credential only after intense examinations given by Cisco. Usually CCIEs work for big corporations or nationwide Internet service providers, and as a result their skills are not easily available to the general public.

Progent is one of the only IT support providers that ensures that CCIEs stay accessible to help small and medium sized companies. Also, Progent facilitates convenient contact with a Cisco CCIE by telephone so that you can receive immediate help for critical system issues that are hurting your business but are not within the experience of your ordinary network maintenance providers. Progent's CCIE consultants can access your system by utilizing secure on-line troubleshooting tools in order to provide fast and cost-effective analysis and resolution of urgent network trouble. For more about Progent's services for Cisco infrastructure, visit Cisco Network Engineering Services.

Microsoft Gold Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-qualified online support experts can deliver computer system problem solving and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of consulting professionals who can assist you with a broad variety of technology expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2013 application development, Lync integration and Microsoft Communications Server 2007 upgrade, Forefront TMG management and ISA Server migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Experts
Progent offers you contact with expert CISM and ISSAP security consultants who can deliver a variety of system protection services that can bolster the protection of your UNIX, Linux, Sun Solaris, or Apple Mac environment against attacks or help you to recover quickly from an attack. Security services provided Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Hydra; efficient recovery from virus and worm attacks; setting up firewalls; establishing secure architectures for remote and mobile connectivity; protecting your messaging infrastructure against viruses, spam and DHA attacks; and implementing 24x7 automated monitoring. To find out more concerning Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Services for System Security.

Applications Services: Webinar Training, Custom Development, Integration
Progent's Mac technology experts can support the creative facets of Mac environments by providing help services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group offers professional engineering expertise and training in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for familiar Microsoft applications including CRM, Microsoft Project, Microsoft Office Word, and MS Office Excel. To read more information concerning Progent's consulting, custom development, and education offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Applications Experts Team.

Call Center Support and Outsourcing Options
Progent offers three support programs for Help Desk Call Center assistance that include UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the immediate accessibility of an effective Call Center but who have relatively small funds and internal support resources. Progent’s Virtual Help Desk is a seamless supplement to your current Help Desk staff. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging network problems, or be ready in those instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or improving your existing one, evaluating or customizing Help Desk software products to address the special requirements of your company, or adding temporary personnel to operate online with your internal Call Center resources to handle high-demand events like software migrations. To learn more information about Progent's Help Desk Call Center support, refer to Progent's Help Desk Call Center Support.

Progent's Online Support Tools
Progent has developed a collection of optimized technologies, evolved during more than a decade of use, dedicated to enabling the highest standard of efficiency for delivering online technical help and repair for small and midsize business information networks. Progent provides secure VPN support for VPN gateways from multiple popular companies including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote access enables the experts of Progent's remote service group to link to your system remotely without violating corporate security.

Progent's highly evolved service database system includes extensive histories of all service provided to Progent's customers. Every active Progent team consultant has the benefit of the specifics of services delivered to each client by any staff engineer. This history of problems and solutions is organized as a conveniently accessible proprietary knowledge base that permits Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support grows over time. Progent's partnerships with major vendors including Cisco and Microsoft make available other vast support databases as well as to manufacturers' internal technical personnel that enable Progent's online consulting specialists to come up with the optimal solutions quickly.

Talk to a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To see how to contact a UNIX, Linux, Solaris, Mac OS X consultant or a Certified CCIE for emergency online engineering help in Alabama, phone 1-800-993-9400 or visit Expert Online Network Support.

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