If your company IT network is in the state of Alabama you can now get fast online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to resolve complex problems involving your IT network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available remotely of any nationwide service organization in the country. The cost is affordable, charges are per minute, engagement is immediate, and support is world class.

If your Alabama company is away from larger urban neighborhoods like Birmingham, Birmingham, Mobile, or Huntsville, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often limited when you have a crisis. This could mean a loss of productivity for your company, angry customers, idle employees, and distracted executives. By contacting Progent, you have access to a qualified consultant who can deliver expertise whenever you have to have it to keep your system running.

Because Progent charges for remote service on a per-minute basis, your company owes exclusively for services received. Progent requires no startup charge. Some remote support companies have large minimum time requirements or bill for each quarter hour or more. Progent's by-the-minute granularity and simple billing model do away with large tabs for speedy solutions.

If your Alabama company requires remote assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced staff of online consulting professionals has a broad array of world-class computer skills. This allows Progent's online technical support specialists to resolve the most challenging technical problems more quickly than is possible with typical third-party service firms or with the internal IT resources commonly found in smaller companies. Progent has developed the technology and experience to fix problems efficiently in many different computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE engineers have earned professional credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a variety of high-level Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.

In order to help companies that maintain networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team offers the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides phone-based support from professionals who hold recognized security credentials including CISM consultants, CISSP experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing network difficulties streamlines trouble ticket escalation, if needed, to experts with relevant background to resolve unusually tough jobs. This accelerates remediation of serious problems, prevents system downtime, and minimizes technical support invoices.

For companies throughout Alabama, Progent enables virtually instant remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for emergency assistance to fix information system issues that are affecting your business but are not within the experience of your ordinary computer support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-qualified engineers can interface with your computer environment using state-of-the-art remote troubleshooting utilities in order to deliver quick and affordable diagnosis and remediation of critical IT problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Alabama Business
Progent's network engineers are qualified to deliver expert help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:

Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based network service staff can help Alabama small businesses to maintain an extensive set of IT products and technologies including network infrastructure, messaging support, security consulting for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for server economization and centralized administration, and migration from outdated systems to modern environments powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.

Progent's service experts offer remote troubleshooting for systems based on leading derivatives of UNIX including: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux packages such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking consultants who qualify for this prestigious certification only after thorough testing given by Cisco. Most CCIEs work for big enterprises or nationwide Internet service providers, and consequently their skills are not readily available to small and mid-size businesses.

Progent is among the rare computer consulting providers that ensures that CCIEs are available to assist small and medium sized companies. In addition, Progent offers quick communication with a CCIE by telephone so that you can benefit from timely help for urgent network issues that are impacting your productivity but are not within the scope of your usual system support resources. Progent's CCIE support experts can access your environment via state-of-the-art on-line support technology to execute quick and economical diagnosis and resolution of critical network anomalies.

CCIE and CCNP qualified experts from Progent can assist your business to design, setup, and maintain an integrated business network that can streamline business processes, lower costs, and speed time to productivity. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration assistance, Progent can significantly increase the business value of your network infrastructure in Alabama. To see more concerning Progent's services for Cisco infrastructure, see Cisco Network Professional Expertise.

Microsoft Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-qualified remote support professionals offer computer system problem solving and consulting help for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of consulting professionals who can assist you with a broad range of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2013 application development, Lync Server 2010 integration and Microsoft Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Specialists
Progent provides you access to certified CISA, CISM, and ISSAP security professionals who offer a variety of system protection solutions that can enhance the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help you to recover promptly from a breach. Security services provided Progent include: in depth security analysis using platforms such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Hydra; rapid recovery from malicious attacks; integrating firewalls; planning secure techniques for off-site and mobile connectivity; securing your email infrastructure against spam and DHA attacks; and offering continual proactive monitoring. To read additional information about Progent's security support for small and medium-size companies, see Progent's Consulting Support for System Security.

Applications Services: Webinar Training, Custom Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers in-depth engineering expertise and training in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and MS Excel. To read more concerning Progent's expertise, custom development, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

Help Desk Call Center Support Options
Progent offers a variety of programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for companies who need the immediate availability of a professional Help Desk but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Call Center staff. Progent can act as a primary Help Desk for your business, represent an escalation resource for tough network issues, or be ready in those instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk Call Center or enhancing your current one, selecting or customizing Help Desk application software to meet the particular needs of your business, or adding temporary personnel to operate online with your internal Call Center resources to deal with high-demand events such as software migrations.

Progent is a Microsoft Partner and maintains a large team of Cisco-authorized network experts. Progent's Help Desk Call Center team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to offer your clients fast communication with a reliable technical support resource with years of experience in phone support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a major driver of company performance, and Progent's goal is to resolve and not simply record problems. For more information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Call Center Support.

Progent's Remote Support Technologies
Progent's advanced service database system keeps comprehensive histories for all support delivered to Progent's customers. Every active Progent staff consultant has the benefit of the details of services rendered to each customer by any staff engineer. This database of problems and solutions is structured as a conveniently searchable internal knowledge base that permits Progent's online technical professionals to share their experiences with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's certifications with major vendors such as Cisco and Microsoft make available other vast support databases as well as to vendors' internal support staff that enable Progent's online service experts to find the best resolutions quickly.

Contact a UNIX/Linux or Cisco Technical Assistance Specialist Now
To see how to ask a UNIX/Linux consultant or a Certified CCIE for emergency online professional support in Alabama, phone 1-800-993-9400 or go to Expert Online Network Support.

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