If your company IT network is in Alabama you can now get fast remote contact with a UNIX or Cisco CCIE engineer to fix complex issues affecting your computer network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available by phone of any nationwide support organization in the country. Rates are reasonable, billing is per minute, engagement is immediate, and service is unbeatable.

In case your Alabama small business is some distance from larger urban areas such as Birmingham, Birmingham, Mobile, or Huntsville, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often problematic during an emergency. This can result in lost productivity for your business, upset customers, idle workers, and distracted executives. By calling Progent's online services, you have access to a certified engineer ready to provide expertise whenever you require it to keep your network on line.

Because Progent charges for online support per minute, your business is invoiced exclusively for support provided. Progent requires no initialization charge. Many online consulting organizations apply substantial minimum time requirements or charge for every fifteen minutes or more. Progent's small granularity and straightforward pricing model save you from large invoices for quick repairs.

If your Alabama company needs technical help for UNIX, Linux, Sun Solaris, Mac or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned team of remote support engineers offers a broad range of world-class computer knowledge. This allows Progent's remote technical support experts to resolve the most complex technical problems faster than is possible with ordinary third-party support organizations or with the internal IT resources usually found in small or mid-size companies. Progent has refined the tools and experience to fix problems economically in a wide variety of network environments that feature combinations of UNIX, Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CISCO CCIE engineers have earned major credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), and Design Professional.

In order to assist businesses that run environments incorporating a mix of UNIX/Linux and Microsoft Windows technology, Progent's remote support team offers the help of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides remote contact with engineers with major security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical difficulties streamlines service escalation, if appropriate, to experts with relevant competence to deal with unusually intractable jobs. This accelerates resolutions of emergency network problems, avoids network disruption, and minimizes maintenance invoices.

For organizations throughout Alabama, Progent enables fast remote communication with UNIX/Linux, Solaris, Mac consultant for critical help to repair network issues that are threatening your business and are outside the experience of your on-hand computer service group. Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE-qualified service team can interface with your computer environment via state-of-the-art remote troubleshooting technologies in order to deliver rapid and economical evaluation and remediation of serious network problems.

Services Progent's Remote Support Specialists Can Provide Your Alabama Company
Progent's service specialists are qualified to provide advanced help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Apple Mac online technical service staff can help Alabama companies to maintain a comprehensive set of computer products and technologies including system architecture, email support, security consulting for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X platforms, virtual server technologies for server economization and centralized administration, and transitioning from older applications to current environments based on newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's service experts offer remote technical help for computers powered by popular versions of UNIX including: Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux packages including RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who are awarded this rare credential by completing intense testing administered by Cisco. In most cases Cisco CCIEs work for big corporations or national Internet service providers, and so their expertise is not easily accessible to smaller companies.

Progent is among the rare computer service firms that makes sure that CCIEs are available to support small and medium sized businesses. Also, Progent can provide convenient communication with a Cisco CCIE via telephone so you can receive immediate assistance for critical network issues that are impacting your productivity but are beyond the competence of your ordinary IT maintenance providers. Progent's CCIE support experts can access your network by utilizing sophisticated remote troubleshooting technology to perform quick and cost-effective diagnosis and repair of urgent system anomalies.

CCIE and CCNP certified experts from Progent can help your company to design, implement, and service a converged network infrastructure that can simplify business processes, reduce expenses, and speed time to profitability. By providing Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco wireless technology configuration assistance, Progent can dramatically enhance the strategic value of your information system in Alabama. To see more information concerning Progent's support for Cisco infrastructure, refer to Cisco Technology Professional Expertise.

Gold Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-qualified online service professionals offer network troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support engineers who can assist you with a broad variety of technology expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint Server 2013 design, Lync 2010 integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

Certified System Security Experts
Progent offers you the services of expert CISA, CISM, and ISSAP security professionals who can deliver a variety of system protection services to strengthen the defenses of your UNIX, Linux, Solaris, or Mac OS X environment against assaults or help your business to recuperate promptly from an assault. Security solutions available from Progent include: in depth security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Netcat; rapid recuperation from malicious attacks; integrating firewalls; planning safe techniques for off-site and mobile access; securing your email system from spam and DHA attacks; and offering continual network monitoring. To learn more concerning Progent's security support for small and medium-size companies, go to Progent's Professional Support for Network Security.

Applications Support: Training, Programming, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, sound, and motion video. Progent's support professionals offer help in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth consulting expertise and training in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for popular Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Office Word, and Microsoft Excel. To learn more information about Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Outsourcing Alternatives
Progent offers several programs for Help Desk Call Center assistance that include UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts can offer your clients convenient contact with a dependable support resource with years of experience delivering telephone-based help and online troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Call Center a positive recognition as a solid driver of company success, and Progent's target is to fix and not just record problems. To read more information on Progent's Call Center service and outsourcing, go to Progent's Call Center Support.

Progent's Online Technical Support Tools
Progent has developed a set of customized technologies, refined during more than a decade of use, focused on allowing the most advanced standard of efficiency for providing remote engineering help and troubleshooting for small and medium-size company information networks. Progent offers secure VPN support for gateways from multiple popular vendors including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote access enables the consultants of Progent's remote service group to interface to your system without breaching corporate security.

Progent's highly evolved customer support reporting application includes comprehensive documentation for all service delivered to Progent's customers. Every authorized Progent team engineer has the benefit of the history of services rendered to each customer by any staff member. This archive of issues and resolutions is organized as a conveniently accessible internal database that allows Progent's remote support engineers to communicate their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves over time. Progent's certifications with key vendors such as Cisco and Microsoft make available additional vast technical support knowledge bases and to manufacturers' in-house support staff that enable Progent's online service specialists to come up with the optimal resolutions quickly.

Talk to a UNIX/Linux or Cisco Network Support Expert Now
To see how to contact a UNIX/Linux consultant or a Cisco CCIE for emergency phone-based professional help in Alabama, call 1-800-993-9400 or visit Urgent Online Computer Help.

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