If your business information network is in the state of Alabama you can depend on quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to assist with urgent issues involving your IT network. Progent retains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any independent support organization in the United States. The cost is competitive, billing is by the minute, engagement is quick, and support is unbeatable.

If your Alabama organization is situated outside of larger metropolitan neighborhoods like Birmingham, Birmingham, Mobile, or Huntsville, help from UNIX or CCIE-certified engineers could be problematic when you have a network crash. This can result in lost income for your company, angry clients, idle employees, and distracted management. By utilizing Progent's remote support, you can get in touch with a certified professional ready to provide help when you need it to keep your system operating.

Since Progent bills for online help on a per-minute basis, your business is invoiced only for technical help provided. Progent imposes no initialization charge. Many remote consulting firms apply significant minimum fees or bill for every fifteen minutes or longer. Progent's small granularity and simple billing mechanism avoid unexpectedly large invoices for speedy solutions.

If your Alabama company needs online help for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Program Special?
Progent's experienced team of remote consulting professionals has a wide array of world-class information technology knowledge. This enables Progent's online technical support specialists to resolve the most complex technical problems faster than is possible with ordinary third-party service firms or with the internal support resources usually found in smaller companies. Progent has refined the tools and skills to fix technical issues economically in many different computer environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE consultants have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also have a number of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

To help businesses that maintain networks powered by a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's remote service group offers the expertise of engineers have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers online contact with professionals who have qualified for important security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's group approach to repairing technical difficulties streamlines service escalation, when called for, to experts with relevant competence to resolve particularly intractable problems. This speeds up resolutions of serious network problems, avoids network disruption, and minimizes maintenance invoices.

For organizations in the state of Alabama, Progent allows virtually instant online contact with UNIX/Linux, Solaris, Mac OS X consultant for urgent support to troubleshoot information system problems that are damaging your business but are outside the experience of your on-hand network maintenance organization. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-qualified support professionals can interface with your network using the latest remote support technologies that allow them to deliver quick and efficient diagnosis and resolution of critical network problems.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Provide Your Alabama Business
Progent online professionals can provide expert assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions such as:

Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Apple Mac OS X phone-based technical service staff can assist Alabama companies to maintain a comprehensive array of IT products and technologies including system infrastructure, messaging support, security consulting for computer systems and company operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X systems, virtual server technologies for processor economization and centralized administration, and moving from outdated systems to current environments based on updated versions of UNIX, Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service professionals can provide remote troubleshooting for systems based on major derivatives of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or mainstream Linux products such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for offering immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite network consultants who are awarded this advanced certification only after strenuous examinations supervised by Cisco. The vast majority of CCIEs are hired by big enterprises or national Internet service providers, and as a result their expertise is not conveniently accessible to smaller companies.

CCIE and CCNP authorized experts from Progent can help your company to design, implement, and support an integrated network infrastructure that can simplify business processes, lower costs, and accelerate the path to profitability. By offering Cisco broadband routers experience with Catalyst switches support and Aironet wireless products integration help, Progent can significantly enhance the business value of your information system in Alabama. To see additional information on Progent's support for Cisco network appliances, visit Cisco Technology Engineering Support.

Microsoft Gold Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified online service professionals offer network troubleshooting and consulting help for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your business the expertise of support engineers who can assist you with a wide range of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server development, Lync Server 2010 implementation and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, SQL Server 2016 migration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Experts
Progent offers you access to accredited CISA, CISM, and ISSAP security consultants who can deliver a variety of system protection services to enhance the resistance of your UNIX/Linux, Solaris, or Apple Mac OS X environment against internal or external threats or assist your business to recuperate fast from an attack. Security solutions provided Progent include: comprehensive security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Hydra; efficient recuperation from malicious assaults; setting up firewalls; establishing secure architectures for remote and mobile access; securing your messaging infrastructure from spam and DHA attacks; and setting up continual network monitoring. To find out more information concerning Progent's security support for small and medium-size businesses, see Progent's Professional Services for System Security.

Applications Support: Webinar Training, Custom Programming, Integration
Progent's Mac technology experts can support the creative aspect of Mac computing by providing help services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers in-depth engineering support and education in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for familiar Microsoft applications including Microsoft CRM, MS Project, Microsoft Word, and Excel. To learn more information on Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

Call Center Support Alternatives
Progent offers a variety of support programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who require the immediate accessibility of an effective Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk staff. Progent can operate as a main Help Desk for your business, represent an escalation resource for the most challenging technical problems, or be available in those situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or improving your existing one, evaluating or customizing Help Desk application software to address the particular needs of your company, or providing temporary staff to work online with your in-house Call Center resources to deal with high-demand events such as software migrations. To read more information on Progent's Help Desk Call Center outsourcing, go to Progent's Help Desk Services.

Progent's Online Service Tools
Progent has deployed an arsenal of customized technologies, refined during years of use, dedicated to enabling the most advanced standard of efficiency for providing remote technical support and repair for small and medium-size business information networks. Progent offers secure VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online access enables the experts of Progent's Technical Response Center to connect to your system remotely without compromising system security.

Progent's powerful service reporting system stores thorough documentation for all service delivered to Progent's clients. Each active Progent team consultant has the benefit of the details of support provided to each client by any team member. This archive of issues and fixes is structured as a readily accessible internal database that enables Progent's online technical engineers to share their knowledge with the whole team to make sure that the value of Progent's support improves over time. Progent's certifications with major vendors including Cisco and Microsoft make available additional extensive support knowledge bases and to vendors' internal technical staff that allow Progent's remote consulting experts to come up with the optimal resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for emergency phone-based professional help in Alabama, phone 1-800-993-9400 or go to Urgent Remote Computer Help.

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