If your company network is in Alabama you now have fast remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to resolve emergency problems involving your network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible remotely of any independent service organization in the country. Rates are reasonable, charges are per minute, engagement is immediate, and service is unbeatable.

If your Alabama office is away from more populated urban areas like Birmingham, Birmingham, Mobile, or Huntsville, help from UNIX or Cisco CCIE experts is often limited during a network crash. This can cause a loss of revenue for your business, angry customers, unproductive workers, and distracted executives. By contacting Progent, you can get in touch with a qualified engineer who can deliver expertise when you require it to keep your computer network running.

Because Progent charges for phone help per minute, your company is invoiced just for technical help provided. Progent requires no initialization charge. Many online service companies apply large minimum time requirements or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing policy save you from large invoices for fast solutions.

If your Alabama company requires remote assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned team of online consulting professionals possesses a wide range of world-class computer skills. This enables Progent's online technical support specialists to resolve the most challenging network trouble more quickly than is feasible with typical third-party service firms or with the internal support resources commonly found in small or mid-size companies. Progent has refined the tools and experience to repair problems economically in a wide variety of computer environments that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE support experts have earned major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service experts also hold a variety of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, CCDA and CCDP.

To help businesses that maintain networks based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the help of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides online support from engineers who have qualified for important security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's group approach to repairing network problems streamlines trouble ticket escalation, when called for, to specialists with sufficient competence to resolve particularly intractable support calls. This speeds up remediation of serious problems, avoids system downtime, and minimizes maintenance invoices.

For companies throughout Alabama, Progent allows fast remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for urgent help to fix computer issues that are impacting your business and are outside the skill set of your local IT support organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-certified support professionals can interface with your system via state-of-the-art remote support tools that allow them to provide rapid and affordable analysis and remediation of serious IT issues.

Services Progent's Remote Consulting Experts Can Provide Your Alabama Business
Progent's service specialists are qualified to offer advanced assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows technologies including:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online computer support staff can help Alabama companies with an extensive assortment of computer products and technologies such as network architecture, email solutions, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware products for server economization and streamlined management, and moving from outdated systems to contemporary solutions powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.

Progent's service professionals can provide remote troubleshooting for computers powered by leading versions of the UNIX operating system including: macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for offering immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level network professionals who qualify for this prestigious credential by passing strenuous examinations administered by Cisco. Usually Cisco CCIEs are employed by large corporations or national Internet service providers (ISPs), and so their help is not easily accessible to smaller companies.

Progent is among the only computer consulting providers that makes sure that Cisco CCIEs stay accessible to support small and medium sized companies. Also, Progent offers quick communication with a CCIE via phone so you can get timely help for urgent system problems that are disrupting your productivity but are not within the scope of your usual network maintenance personnel. Progent's CCIE support experts can tie into your network by utilizing sophisticated remote support technology in order to execute quick and cost-effective diagnosis and resolution of critical network anomalies. To see more concerning Progent's support for Cisco infrastructure, visit Cisco Network Consulting Expertise.

Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified remote service experts can deliver network troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of consulting professionals who can assist you with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, MS Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Exchange 2010 monitoring and support, SharePoint 2013 design, Lync 2010 integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Certified Network Security Experts
Progent provides you the services of expert CISM and ISSAP security engineers who can deliver a range of system protection solutions to bolster the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against assaults or assist you to recuperate fast from an attack. Security services provided Progent include: in depth security analysis utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; efficient recuperation from malicious attacks; setting up firewalls; establishing secure architectures for remote and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and offering continual proactive monitoring. To learn more information concerning Progent's security expertise for small and midsize businesses, visit Progent's Consulting Services for System Security.

Business Applications Support: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers in-depth engineering support and training in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for popular Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Word, and Excel. To read additional information on Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Call Center Support Alternatives
Progent offers three service offerings for Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the timely availability of a professional Call Center but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk resources. Progent can operate as a primary Call Center for your business, serve as an escalation alternative for tough network problems, or be ready in overflow situations when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Call Center or enhancing your existing one, selecting or customizing Help Desk software products to address the special requirements of your business, or adding temporary staff to work online in conjunction with your internal Call Center group to handle high-demand events like software migrations.

Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network experts. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your clients instant contact with a reliable technical support resource with extensive background delivering telephone-based help and online repair service for small and midsize business information systems. Progent's focus is on giving the Call Center a positive reputation as a significant contributor to business productivity, and Progent's charter is to resolve and not simply report problems. To learn more on Progent's Help Desk support and outsourcing, visit Progent's Help Desk Call Center Support.

Progent's Online Technical Support Tools
Progent's highly evolved service database software stores extensive documentation for all service delivered to Progent's customers. Every authorized Progent staff engineer has access to the details of services provided to every customer by any team member. This history of issues and fixes is structured as a readily accessible proprietary knowledge base that allows Progent's online technical professionals to share their experiences with the whole team to make sure that the effectiveness of Progent's support services improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases and to vendors' internal technical staff that enable Progent's remote consulting experts to come up with the optimal resolutions promptly.

Talk to a UNIX/Linux or Cisco Technical Assistance Expert Now
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for urgent phone-based professional support in Alabama, call 1-800-993-9400 or visit Urgent Online Network Help.















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