For small company network systems located anywhere in the state of Alabama, Progent's Microsoft and Cisco authorized engineers can deliver phone support and troubleshooting to resolve your network issues quickly and cost effectively. Progent has acquired enterprise-class skills, sophisticated tools, and support databases to troubleshoot and fix computer network problems without the cost and delays associated with on-site technical service calls.

If your Alabama company is located beyond the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network systems support choices may be limited in skills, or unavailable during urgent situations. This can result in a network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progent’s staff of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical projects for a varied range of customers. This means you obtain not just the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver affordable network solutions.

Online Education for Popular Desktop Applications
Progent provides online education for an array of desktop applications and operating systems such as Office and Office 365 Excel, Word, Publisher, Outlook, Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8. Webinar-based instruction offers all the advantages of traditional in-person sessions, including immediate communication between clients and trainers, but eliminates the costs of transportation and the challenge of attempting to accommodate the schedules of multiple trainees.

Progent's Online Consulting, Development and Training Support for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of remote services to help your organization to plan, program, test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to migrate your existing Excel applications to the newest releases of Excel, support Excel on iOS and Android mobile devices, and identify and fix compatibility issues between different versions of Office Excel. Progent can provide on-demand support to clients looking for a quick fix to a stubborn problem associated with Office Excel and Progent also offers full project management support for migrating or developing mission-critical applications based on Excel. Progent's affordable webinar training classes for Excel can be customized to meet the needs of individuals or groups.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to assist you to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through occasional technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide remote and on-premises training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your IT system.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for urgent technical help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for regular accounts.

Easy Sign-on and Billing Model
Progent makes it simple to be a client. Progent requests no complicated contracts, no minimum commitment, no retainer fees, and no minimum support time for services performed during normal business hours. All consulting time is fully documented and invoiced to the actual minutes used. Per-minute billing eliminates situations where customers are charged big dollars for fast repairs. Your company is billed only for the support you receive.

Design and Deployment Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can help your business to upgrade to Aironet wireless access points and Cisco Wi-Fi controllers that are compatible with the recently approved IEEE 802.11ac Wi-Fi specification, enabling you to triple the speed for your wireless network while increasing the coverage area.

Mac OS X Consulting Services
Progent's consultants for Apple Mac OS X technology can provide Mac OS X users a range of technical services including desktop support, assistance with Apple Mac applications, security and accessibility expertise, integration with Windows-based environments, and custom education. For small business networks based solely on Apple Mac OS X or for networks incorporating a combination of Mac OS X, Linux, and Microsoft powered servers and desktops, Progent has the experience and depth to handle the challenge of designing, setting up and maintaining a network system that is reliable, safe, efficient, and supportive of your business objectives.

Data Backup/Restore Consulting Services
Progent's data backup experts offer consulting support for a wide array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations as well as laptops and handhelds. Progent offers consulting support for leading backup products including Acronis, Altaro VM Backup, Barracuda Backup and disaster recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, DoubleTake/Carbonite, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can assist you to implement, upgrade, or maintain backup solutions for a range of topologies such as local, remote, cloud, or a mix.

Progent's Consulting Services for Microsoft SQL Server 2014
SQL Server 2014 includes major improvements in key areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly with all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services that include planning, deployment, administration, troubleshooting, and application development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment. If your organization is already using SQL Server 2014, Progent can help you to perform an efficient transition to Microsoft SQL Server 2016.

After-hours Online Support
Progent's economical after-hours remote technical support program provides companies 24x7 availability of online support from Progent's Technical Response Center (TRC). Support services offered beyond normal business hours include resolving issues with Microsoft-based servers, Microsoft Windows desktop troubleshooting, help with MS Office applications, system backup and recovery, and fundamental routing and switching help for Cisco technology.

Contact a Progent Network Support Expert
To learn how you can access a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Remote Computer Help.

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