For small company networks located within the state of Alabama, Progent's Microsoft certified technicians can deliver remote phone help and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to identify and resolve computer network problems without the expense and time delays associated with in-person technical service calls.

If your Alabama business is situated outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís group of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a extensive range of clients. This means you get not just the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to provide efficient network solutions.

ProSight Network Audits for Evaluating Network Infrastructure Health
Prosight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your core network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory environment. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with data security regulations, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and higher availability. To find out more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

Amazon AWS Migration Consulting
Progent's Amazon AWS cloud integration experts can provide affordable remote support to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create cloud-based or hybrid networking models that seamlessly integrate Amazon AWS services. Progent offers as-needed consulting or Progent can deliver project management outsourcing services to help you migrate smoothly to the Amazon AWS platform.

ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and service companies to simplify complex supply chains and improve the efficiency of critical processes to get products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from occasional guidance to end-to-end solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent can provide easy, quick, and economical access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are elite networking gurus who are awarded this top-level classification only as a result of intense examination by Cisco. CCIEs are able to resolve even the most complex issues surrounding network planning, setup, troubleshooting, and maintenance. Progentís CCIE experts cooperate intimately with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or obtaining software updates to correct problems. Progent can provide quick contact with a CCIE by telephone so that you can receive instant assistance for tough network problems that are affecting business productivity but are beyond the expertise of your usual network support resources.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting experts can provide remote and on premises expertise to help you with any aspect of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying a comprehensive business intelligence solution. Progent's management reporting consultants can assist you to maintain your existing BI environment, help you to migrate databases and applications from a discontinued reporting platform to a current one, and deliver custom online training tailored to your individual requirements. Progentís business reporting professionals can provide experience in all popular BI reporting and visualization platforms including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings management, inventories network assets, guards against company data leakage, provides network health monitoring, enables secure self service, and offers a common point of control for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist you with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the core of Cisco's communications and collaboration portfolio. CUCM and Unified CM Express (CME) provide a modern IP-PBX by integrating closely with apps that include Unified CM IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco VoIP phones and desktop video phones, designing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, and integration with Exchange Server and Skype for Business.

MySQL Software Development and Database Administration Support
Progent's MySQL application programmers, database architects, and database administrators can provide affordable online DBA or application programming services and can assist organizations of any size to integrate and manage MySQL in a robust IT infrastructure that provides advanced performance, expandability, and security. Progent also has experience helping businesses migrate applications from Oracle to MySQL.

Migration Support for Skype for Business Server
Progent's Microsoft-certified Skype for Business integrators can provide remote and onsite expertise for organizations of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco UC. Progent's certified data security experts can assist you create and validate a security strategy for your Skype for Business deployment that meets government and industry standards.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the security capabilities covered under GIAC accreditation such as auditing network security mechanisms, incident handling, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory mandates for reporting security incidents.

Response Time of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of online network support services possible for urgent as well as non-critical issues. For urgent issues that impact many workers, crucial individuals, or a line-of-business application, the TRC is set up to respond in one hour or less. For standard problems, the TRC will in two hours or less. Regardless of criticality, your ticket will be created quickly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will contact you regarding each corrected issue to make sure you are satisfied with the outcome and ready to close out the ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.

Apple macOS and OS X Consulting
Progent's consultants offer Apple macOS and OS X users a variety of IT services including remote Mac desktop help, help with Mac applications, Outlook for Mac and MS Exchange consulting, Mac security and connectivity consulting, integration between Mac and Windows networks, and one-on-one training. For computer systems built exclusively on Mac or for systems that utilize a mix of Apple macOS and OS X, Linux, and Windows-based servers and desktops, Progent has the experience and depth to deal with the complexity of designing, installing, and maintaining an IT infrastructure that is dependable, safe, fast, and aligned with your business objectives.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants have wide-ranging backgrounds in the integration and support of wireless information technology and can help your IT team to plan, configure, manage and troubleshoot wireless solutions that are compliant, robust, expandable, easy to manage and use, ready to handle your vital workloads, and seamlessly incorporated into hybrid cloud networks. Remote and on-premises support available from Progent cover a selection of wireless technologies and include smartphone integration, Wi-Fi infrastructure planning and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Desktop and Mobile Device Unified Administration Support
Progent can provide Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and installation and Intune integration help to consolidate and streamline the administration of your desktops and Cloud-connected mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2016 from an older device and application management solution or help you to modify your existing SCCM 2016 ecosystem to support your changing IT requirements.

Contact a Progent Computer Consultant
To learn how you can contact a Progent computer consultant for online or on-premises help in , call 1-800-993-9400 or visit Online Network Help.

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