For small business network systems located throughout the state of Alabama, Progent's Microsoft and Cisco qualified technical experts can deliver phone help and troubleshooting to repair your network systems problems fast and cost effectively. Progent has acquired world-class expertise, sophisticated utilities, and support databases to diagnose and resolve network problems while avoiding the high cost and delays normally associated with in-person technical service calls.

If your Alabama small business is located outside of the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby computer support options may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of expert network engineers average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not just the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to provide affordable network solutions.

Progent's Integration and Development Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, data security, high-availability, mobile computing support, and built-in BI. New features include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consultants can provide online and on-premises expertise to assist organizations of all sizes to design, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager.

Microsoft Desktop Virtualization Support Services
Microsoft's virtual desktop solutions lower the work needed for IT managers to set up software programs so they are standardized throughout an entire user base, provide the power to control rights to critical information, and enable fast installation of additional or updated desktops. In Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's new VDI infrastructure that powers Remote Desktop Services simplifies client connectivity, enhances performance, strengthens security, unifies management, and offers an almost seamless user experience. Progent's Windows Server 2008 R2 consultants can assist your company to assess the business benefits of Microsoft's virtual desktop technologies, set up test and on-line environments, improve your network infrastructure to support virtualized clients efficiently, evaluate and remediate security issues, and educate your network administrators to follow industry best practices to gain a fast ROI from client virtualization.

Remote Consulting for Microsoft Windows Server 2008 R2
Windows Server 2008 R2 represents an important step forward in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer a better environment for web publishing. Progent's Microsoft-certified Windows Server 2008 professionals can deliver expert, affordable remote consulting to help your company benefit fully from the enhancements built into Windows Server 2008 R2 by providing certified consulting, support, training, management, network monitoring, and security services.

Immediate Support for Urgent Issues
With Progentís urgent remote computer troubleshooting services, your company can receive immediate assistance for problems that are causing lost productivity. Remote help does away with the long delay and increased cost required for in-person computer service. For day-to-day administration tasks, Progentís online support engineers can finish the majority of jobs within a few minutes of a request, instead of requiring you to wait for hours for on-site help to show up.

Exchange Server 2016 Upgrade Support
Progent's certified MS Exchange 2016 consultants can assist you in any and all phases of your migration to Exchange 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Offsite DPM-based Backup Service Package
Multi-site data backup is a vital part of a full-fledged business continuity plan. Progentís affordable Offsite Data Protection Manager Backup Service Package incorporates the power of Microsoft Data Protection Manager with the state-of-the-art security facilities of the QTS (formerly Herakles) Data Center in Sacramento to deliver continual, non-disruptive backup for up to 2.5 Terabytes of data from one or more of your Windows servers. Progent's service offering includes all configuration, management, and tracking needed for a complete offsite data backup solution.

Full Range of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help your company to perform complete security assessments, recover rapidly from virus attacks, configure firewalls, configure safe mechanisms for remote and mobile access, deploy spam and virus protection and email encryption, and craft a company-wide security strategy built around round-the-clock automated monitoring.

MySQL Database Application Development and Database Administration Support
Progent's certified MySQL database management consultants can provide a variety of economical services to assist companies of all sizes to maximize the business value of MySQL technology. Expertise provided by Progent for MySQL systems cover DBA services, application programming, and database migration assistance.

Comprehensive Consulting and Support Services for Systems at Colocation Sites
There are hundreds of world-class Internet Data Centers in Northern California and major metropolitan areas throughout the United States, and Progent's colocation center consulting team can improve your network's fault tolerance and performance by helping you select a colo facility that meets the specific needs of your enterprise including geographic proximity, size, communications, affordability, and value-added features and services. Progentís data center support services are intended for companies with hardware located at collocation hosting facilities and in need of on-demand on-site help at the colo facility plus online help from Microsoft and Cisco certified experts. Progent offers a variety of co-location center consulting services such as network topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, development and deployment of high availability systems, architecting and deploying layered security structures, firewall integration and support, configuring load balancing environments, and creating high-availability server and storage cluster systems.

Progent's Integration Services for Microsoft Windows Server Essentials
Windows Server Essentials is a value-priced, entry-level platform that allows small organizations to transition from the older physical in-house datacenter to the modern hybrid networking paradigm that includes on-premises and cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consultants can provide cost-effective online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to determine the possible productivity and cost advantages of moving to WS 2012 R2 and implementing a hybrid local/cloud model for your computing ecosystem. Progent can provide full-service project management to help you design and execute an efficient move to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 integration with on-premises Exchange and Microsoft Azure integration consulting.) Progent can also provide as-needed consulting, troubleshooting, and customized training.

Azure cloud Planning and Integration Consulting
Progent's Microsoft Azure planning and integration consultants can help you with any stage of Microsoft Azure integration such as requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN tunnels so that your users can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid environment that seamlessly integrates on-premises datacenters with Azure services.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) consultant to help you to plan, install, manage and repair converged communications environments based on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth experience helping companies of any size to build advanced collaboration solutions by providing expert services that include Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager planning and deployment, IP voice and video phones and soft phones setup, and wireless IP phone deployment. Progent can assist you with Cisco's extensive library of UC applications like Jabber, WebEx, Unity Express, Unified Contact Center, and Unified Mobility.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to help businesses of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

SQL Server Application Programming
Progent's Microsoft-certified SQL Server application programmers can help with every phase of creating and managing SQL Server database applications. Progent follows industry best practices within Microsoft's .NET architecture to create extensible, manageable custom applications and to finish application projects on schedule and within your budget. Development support offered by Progent for Microsoft SQL Server applications includes requirements analysis, logical and physical modeling, normalization, data integrity, T-SQL programming, software configuration, storage management, tuning, backup and restoration, clustering and virtualization, synchronization, security, and disaster recovery/business continuity planning.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and fixes and can produce reports to confirm full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the complete logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to plan, configure, test and administer a DR system based on VMware SRM and VMware NSX.

Contact a Progent Network Support Expert
To see how you can access a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or go to Remote Network Support.

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