For office computer networks located throughout the state of Alabama, Progent's Microsoft authorized technicians can provide online assistance and remote troubleshooting to repair your network problems quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software tools, and support knowledge bases to identify and fix computer network problems while avoiding the high cost and delays normally associated with onsite service calls.

If your Alabama small business is located outside of the larger urban areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís group of field proven network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.

Immediate Help for Urgent Problems
With Progentís urgent online network support services, your company can get instant help for problems that are causing lost productivity. Online help does away with the long wait and increased cost associated with on-site computer help. For ordinary administration work, Progentís off-site support engineers can finish the majority of jobs within minutes of a request, instead of forcing you to live with a problem for hours for on-premises help to show up.

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, apps and VMs that have become lost or corrupted due to component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to restore your business-critical information. Learn more about ProSight DPS Managed Cloud Backup.

World-class Cisco Support from Expert CCIE-certified Engineers
Progentís elite team of Cisco certified CCIE consultants have earned an accreditation reserved for only the most accomplished experts for architecting, programming, installing, and troubleshooting a wide range of Cisco networking and connectivity products. There are only seven thousand certified CCIEs around the world, and attaining certification requires extensive proof of networking skills via written examinations and hands-on demonstrations to ensure that CCIEís can apply theory to practical problems. CCIEís have a fundamental knowledge of root networking concepts and protocols that enable quickly developing multi-vendor solutions.

Full Array of Security Assistance
Progent's CISA, GIAC, and CISSP certified security experts can help your company to perform complete security audits, recover rapidly from compromised security, set up firewalls, configure secure techniques for remote and mobile connectivity, deploy spam protection and email encryption, and create a company-wide security strategy built around 24x7 automated network monitoring.

Consulting Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can assist businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to migrate from a legacy edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to enhance and repair your current SCVMM environment to make sure you get maximum return on investment. Progent also offers SCVMM 2016 migration consulting to assist your organization to plan and execute an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security features, high availability VMM storage options, and other enhancements.

MS Dynamics GP Consulting Services
Progent can provide a MS Dynamics GP technical professional to assist your company to maintain and improve your MS Dynamics GP-based business information solution. Progent can also assist you to plan and deploy an efficient Dynamics GP migration from an older system so that you preserve your historical data, increase your protection, improve your reporting and analytics, leverage Microsoft Office support, and eliminate business impacts by planning and following an intelligent upgrade plan.

Migration Support services for Microsoft Windows 10
Progent's Windows Windows 10 planning consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and post-migration consulting support.

Design, Integration and Support Services for Microsoft System center 2012 R2
Progent's System Center 2012 consultants have more than a decade of background configuring, maintaining and fixing the key components that make up Microsoft System Center and can assist your organization to design, install, manage, and repair your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also can provide System Center 2016 migration planning and support to assist you to transition to the current version of System Center from an older one or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, management automation, security, plus infrastructure and application performance monitoring.

Expert Support for Systems at Colocation Sites
There are several hundred world-class colocation centers in Northern California and larger metropolitan areas across the U.S., and Progent's colocation center consulting professionals can enhance your systemís fault tolerance and performance by helping you select a remote data center facility that addresses the specific needs of your organization including geographic proximity, space, connectivity, budget, and value-added features and services. Progentís colocation center IT services are designed for companies with hardware located at collocation hosting sites and requiring on-demand on-premises assistance at the collocation facility as well as online support from Microsoft and Cisco qualified experts. Progent provides a selection of colo center support services such as system topology analysis, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, development and installation of fault tolerant systems, architecting and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster systems.

Microsoft Office Access Software Development
Progent's Office Access consulting experts offer affordable online consulting services for all editions of Office Access including Access desktop and Access Web App and can provide advanced help for Access application development, database migration, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar training for Office Access programming and DBA services.

Response Time of Progent's Technical Response Center for Online Technical Support
Progent's Technical Response Center (TRC) is committed to providing the best quality of online computer support offered anywhere for both emergency as well as non-critical issues. For emergency issues that impact many users, key individuals, or a mission-critical program, the TRC is set up to respond in one hour or less. For non-critical issues, the TRC will in less than two hours. In all cases, your ticket will be created quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you regarding each resolved problem to confirm you are satisfied with the results and ready to close out the ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.

Linux Support Services and Linux/Windows Integration
If your organization's IT environment combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your platforms to coexist peacefully for easy administration, seamless data exchange, high availability, enhanced performance, and integrated security. If you are developing Linux based-software within an environment that includes Microsoft-powered servers, desktops, and application software, Progent offers full-service outsourcing that frees you to focus on your area of high-value expertise.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or visit Online Network Support.

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