For small office networks located anywhere in the state of Alabama, Progent's Microsoft and Cisco certified consultants can deliver online support and troubleshooting to repair your computer network problems quickly and cost effectively. Progent has developed enterprise-grade skills, advanced software tools, and support databases to troubleshoot and repair computer network problems without the expense and time delays normally associated with on-site service visits.

If your Alabama small business is located beyond the larger urban areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network systems support choices may be limited in expertise, or not available during urgent situations. This can result in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s team of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a varied range of clients. This means you get not just the technical skills needed for the job, but a professional with demonstrated methods for applying those skills to provide excellent network solutions.

Citrix Virtual Windows Desktop Support Services
Desktop and application virtualization platforms offered by Citrix allow quick set up of new client computers, fast deployment of current applications, simplified image management, immediate recovery from desktop hardware breakdown or loss, lower capital cost and longer useful life for client PCs, consistent performance, tight control of security standards, and the ability to keep critical corporate or government data from leaving the data center. Progent's Citrix-certified XenDesktop consultants and XenApp experts can help you to evaluate, test, install, administer, and support Citrix virtual Windows desktop and application technology and can help you with additional virtualization platforms from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V support.

Common Examples of Online Support Services Available from Progent for Cisco Routers
Some of the common online Cisco router consulting services offered by Progent's certified Cisco experts include configuring domain name, DHCP, routing tables, NTP, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing tables, and BGP peering; upgrading router's IOS image; configuring and testing router failover; fixing VPN issues; producing a network diagram and documenting router setup; plus security and disaster recovery planning.

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 offers significant improvements in performance, scale, security, high-availability, BOYD support, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts can provide remote and onsite support to help organizations of any size to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery professionals can help you create a disaster recovery plan in case of a catastrophic system outage. Progent can help you create a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing so that if a catastrophic failure takes place, you minimize network downtime. Progent's Microsoft and Cisco-certified engineers can also assist your company to build an affordable, zero-downtime network solution that addresses reliability issues covering a broad array of network technologies and procedures. Progent's business continuity specialists can assist your company to prepare for the high-level problems related to keeping your company going following a catastrophe by taking into account not only information technology concerns but other problems such as alerting critical staff members, locating alternate office space, acquiring emergency vehicles, finding temporary workers, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design and build a cost-effective disaster recovery solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.

Help with Choosing an ISP and an Internet Connection Package
Progent offers access to the cost-effective support of remote Internet connectivity consultants to assist your organization to evaluate or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Services available from Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and managing a smooth move to a new ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and deploying new ones, implementing firewalls, and designing dependable BGP architectures. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Progent's Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote services to help your organization to plan, develop, test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to move your existing Excel applications to the latest versions of Excel, support Excel on Apple iOS and Android mobile devices, and resolve compatibility problems between different releases of Excel. Progent offers on-demand help to clients looking for a fast solution to a specific problem associated with Excel and Progent can also provide full project management support for migrating or developing mission-critical applications based on Excel. Progent's cost-effective webinar training for Office Excel can be customized to address the needs of individuals or teams.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and repair VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and vCloud consulting team offer advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers can provide advanced online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small or midsize organizations and campus networks to giant data centers and ISPs. Progent can show you how to deploy Cisco's quickly improving switch solutions to realize the speed, expandability, availability, virtualization support, data protection and manageability required for your business. To learn about Progent's support for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. For details about Progent's consulting and support for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting and support. For details about Progent's support services for Cisco Meraki switches, go to Cisco Meraki switches consulting services.

Microsoft SQL Server Application Development
Progent's certified SQL Server developers can help with all stages of creating and managing SQL Server-powered applications. Progent adheres to industry best practices within Microsoft's .NET architecture to create expandable, easy-to-manage custom applications and to complete software projects on time and on budget. Software development expertise available from Progent for Microsoft SQL Server environments includes functional specs, logical and physical modeling, normalization, data integrity, T-SQL coding, software installation, capacity planning, tuning, backup and restoration, clustering and virtualization, synchronization, security, and business continuity.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to design, configure, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Extended Hours Online Support
Progent's low-priced after-hours remote technical support program provides companies 24x7 availability of remote support from Progent's TRC. Services offered beyond standard work hours include resolving issues with Microsoft servers, Microsoft Windows desktop support, assistance with Microsoft Office applications, network and system backup and restore, and fundamental routing and switching help for Cisco networking products.

Get in Touch with a Progent Network Consultant
To see how you can access a Progent network consultant for remote or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Help.

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