For office networks located within the state of Alabama, Progent's Microsoft and Cisco certified professionals can deliver phone assistance and troubleshooting to solve your computer network troubles fast and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and resolve computer network problems while avoiding the expense and delays associated with in-person service dispatches.

If your Alabama company is situated beyond the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby computer network support options may be limited in expertise, or not available during an emergency. This results in a computer network that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís team of field proven network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not only the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver affordable network solutions.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service combines proven virtualization platforms, a world-class datacenter facility, plus the technical experience of Progent's Microsoft Gold qualified engineering team to give small companies a complete IT outsourcing alternative that enhances system reliability and security, eliminates administrative hassle, and saves money. Under Progent's Private Cloud Hosting structure, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be transported immediately to a different hardware host without lengthy and chancy reinstallation and configuration. With Private Cloud hosting, your network is not held hostage to a specific hosting provider. Learn more about Progent's ProSight family of managed IT services for small businesses.

Microsoft Dynamics NAV Consulting
The updated release of Microsoft Dynamics NAV ERP offers several new features including Personalized Role Centers, improved business analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP experts can provide software development, configuration and troubleshooting support to enable your company to get the most from Microsoft Dynamics NAV. Progentís consultants can help you to connect Microsoft Dynamics NAV to other services and applications. Also, Progent can help your organization to create and analyze data warehouses so you can enhance your understanding of your business, attract more clients, expand your sales strategies, and build successful alliances.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and implement a Wi-Fi wireless network customized for your facilities, offering your business a wireless solution that delivers the coverage, speed, load-handling capability, QoS, security, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service. Progentís onsite wireless survey includes onsite inspection, spectrum and data protection audits of your existing WLAN, evaluation of your site's floor plans, testing for RF interference, signal propagation modeling, identification of the best locations for customer-requested WAPs including Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive document defining the new WLAN.

Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, configuring SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Oracle Database Administration Services and Software Development
Progent offers help from an Oracle certified consultant for Oracle database administration support or an Oracle application developer for creating RDBMS business applications. Progent's Oracle database administrators can assist your business to simplify key Oracle management tasks including database tuning, backup/recovery strategies, and information protection. Progent's Oracle application programmers can assist your company to design, tune, enhance, or migrate Oracle-based applications using PL/SQL. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune existing SQL programs using Oracle's SQL Access Advisor.

Easy Sign-on and Billing Model
Progent has made it easy to become a client. Progent requests no complicated contracts, no minimum commitments, no retainers, and no minimum job fee for services performed during normal working hours. All support time is documented in detail and billed to the actual minutes utilized. By-the-minute billing eliminates scenarios in which clients are charged big dollars for quick fixes. You are charged only for the services you are provided.

MySQL Database Application Programming and DBA Consulting
Progent's certified MySQL RDBMS consultants offer a range of economical online services to assist companies to enhance the business benefit of MySQL technology. Expertise provided by Progent for MySQL environments include database administration support, software development, and database migration assistance.

Full Portfolio of Security Services
Progent's CISM, GIAC, and CISA certified security experts can help you to perform comprehensive security assessments, restore operations rapidly from virus and worm attacks, configure firewalls, set up safe techniques for off-site and mobile access, install spam and virus filtering and email encryption, and create a corporate-wide security strategy built around round-the-clock automated network monitoring.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk experts and CUBE configuration experts can assist organizations of any size to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable online or on-premises expertise to assist businesses to move smoothly to a modern unified communications environment that delivers accelerated ROI. Progent's Gold-certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync for connectivity to a SIP PSTN trunk.

Upgrade Support for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business experts can provide online and onsite consulting services for organizations of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.

Progent's Consulting and Training Support for Microsoft Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers quick ROI and enables better business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with one another and with other core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server. Progent can also help you fix compatibility problems with different releases of Microsoft Office desktop and can provide customized online Office and Office 365 training to individual users or groups.

Cisco IOS software Update Consulting
If your network incorporates Cisco routers, you could be using an outdated release of IOS, the control software used in virtually all Cisco router as well as the latest switches from Cisco. Cisco frequently offers upgrades to IOS to correct bugs, shore up security vulnerabilities, or add features. Unfortunately, upgrading IOS and other Cisco control software can be a challenge, depending on your Cisco appliance and your network environment. As an example, there may be limited internal Flash storage that could cause a new OS release to execute improperly. Progent's Cisco CCIE-certified network engineers offer a broad variety of support services associated with upgrading Cisco IOS software or other Cisco software platform like CatOS or IOS XR. Progent's consultants can perform inventories of your Cisco software, recommend sensible updates, prepare Cisco appliances, copy images, configure and verify your Cisco software, tune throughput, troubleshoot problems, and teach your network support staff how to utilize any important new capabilities.

System Center 2016 Consulting Services
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center solution.

Get in Touch with a Progent Network Support Expert
To learn how to contact a Progent computer consultant for online or onsite expertise in , call 1-800-993-9400 or go to Remote Computer Help.

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