For small office computer networks located anywhere in the state of Alaska, Progent's Microsoft and Cisco qualified technicians can deliver remote phone assistance and remote troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed world-class expertise, software utilities, and support databases to diagnose and fix computer network problems without the high cost and time delays normally associated with onsite service dispatches.

If your Alaska small business is situated beyond the larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, your local network support choices may be limited in expertise, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a varied range of clients. This means you obtain not only the technical competency needed for the task, but a consultant with field proven methods for applying those skills to provide cost effective network solutions.

High-level Project Management Consultants
For enterprise customers looking for advanced project management support, Progent offers the services of veteran information technology professionals with decades of background in IT management, application development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These seasoned IT managers offer project management expertise to help organizations to adhere to best practices to make sure major projects are successfully completed on time and within budget.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere consulting team offer world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that provide high uptime, data security, and application mobility.

Assistance with Choosing an Internet Service Provider and a Connection Plan
Progent offers access to the cost-effective support of online Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet connectivity solution meets your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Desktop Consulting and Support Services
Progent's desktop support engineers can assist you to set up PCs, notebooks, or wireless communicators as needed or assist you to plan and implement a large-scale migration to a current version of an OS or an updated version of a key desktop application. Progent's Microsoft-certified desktop consultants can configure programs from the Office family of end-user software or Microsoft Dynamics accounting and CRM programs on your client PCs so they integrate productively with other Microsoft applications, products from popular publishers, database servers, and line-of-business services network-wide. As an example, Progent can configure Outlook email client on a workstation or laptop to align with both the usage profile of the user and the protection policies of your company. Progent can also provide remote and in-person troubleshooting support for workstations.

Microsoft Project Server Integration and Training
Progent's certified Microsoft Project Server consultants offer advanced online and onsite support services for Microsoft Project Server and for Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting support services offered by Progent include Microsoft Project Professional integration, SharePoint 2013 design and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server migration, Exchange 2013 consulting, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel development, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE consultants to assist your company to enhance your environment to support local, branch office, home-based, and mobile workers so that they can use Microsoft Project Server to work together safely and efficiently. Progent's certified network security consultants can assist your IT team to define and enforce security workflows that protect important project data without interfering with the productive sharing of authorized data.

Common Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the popular online Cisco router support services available from Progent's certified Cisco experts include configuring domain name, IP addressing, routing maps, clock, and user accounts; setting up iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing tables, line settings and BGP peering arrangements; updating router's IOS image; validating router failover; fixing VPN issues; creating a network diagram and documenting configuration; plus security and fault tolerance planning.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate information or spam. ProSight Email Guard's outbound email content filtering technology can also help avoid reputation loss and stay in compliance with industry privacy standards and regulatory requirements like HIPPA, Sarbanes-Oxley and PCI DSS. Learn about Progent's entire ProSight family of affordable managed services for small businesses.

Remote Consulting for Windows Server 2008
Microsoft Windows Server 2008 R2 represents a major step forward in making information systems more secure and available, easier to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent's Microsoft Gold-certified Windows 2008 professionals can provide advanced, affordable online consulting to help your company benefit fully from the improvements built into Microsoft Windows Server 2008 R2 by providing consulting, troubleshooting, training, administration, monitoring, and security engineering expertise.

Consulting and Troubleshooting Services for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable availability for key workloads by offering centralized, cross-platform tracking of IT resources deployed across local systems and private and public clouds. Progent's consulting team offers world-class remote and onsite expertise to help businesses of any size to design, implement, optimize, update and repair Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can assist your company to move to SCOM 2016 from earlier releases or from other monitoring products, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure based in public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

Expert Consulting and Support Services for Systems at Colocation Sites
There are hundreds of enterprise-level data center colocation sites in the San Francisco Bay Area and larger cities throughout the United States, and Progent's Internet data center support team can enhance your systemís redundancy and performance by helping you choose a colo facility that meets the particular requirements of your enterprise such as geographic proximity, size, connectivity, budget, and value-added features and services. Progentís colocation center IT services are intended for businesses with hardware located at collocation hosting sites and in need of timely on-premises help at the co-location facility plus online help from Microsoft and Cisco qualified experts. Progent provides a variety of co-location center consulting services such as network topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, design and deployment of high availability configurations, architecting and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage clustering configurations.

Microsoft Azure Cloud Integration Consulting Services
Progent's Azure planning and integration consultants can help you with any stage of Azure cloud migration including requirements definition, readiness evaluation, solution architecture, pilot testing, implementation, centralized administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help you to set up and debug firewall appliances and VPN tunnels so that your users can securely access to Azure resources, and Progent's Microsoft Gold-certified consultants can assist you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to create a hybrid ecosystem that seamlessly combines physical datacenters with Azure-based resources.

Progent's Consulting and Development Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates major improvements in key areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services such as system design, deployment, administration, remediation, and application development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment. If you are already running SQL Server 2014, Progent can assist you to perform an efficient transition to SQL Server 2016.

Design, Integration and Support Services for System center 2012 R2
Progent's Microsoft System Center 2012 consultants have over 15 years of background deploying, maintaining and fixing the key platforms that make up System Center and can help you to plan, deploy, support, and repair your System Center ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to transition to the latest edition of Microsoft System Center from an older release or from a third-party IT management solution to provide the benefits of enterprise-class provisioning, management automation, security and compliance, plus datacenter and application availability and performance monitoring.

Get in Touch with a Progent Computer Consultant
To find out how to get in touch with a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or visit Remote Network Support.

© 2002- 2018 Progent Corporation. All rights reserved.