Alaska Computer Network Consultants

If your Alaska organization is situated beyond the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery professionals can help you create a disaster recovery plan to respond to a catastrophic data center outage. Progent can help you create a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing so that after a catastrophic failure happens, you minimize lost productivity. Progent's Microsoft and Cisco-authorized professionals can also assist you to build an affordable, fault-tolerant system solution that addresses reliability issues covering a wide range of infrastructure technologies and procedures. Progent's business continuity experts can help your company to prepare for the high-level problems related to keeping your business functioning following a disaster by taking into account not just information technology issues but additional problems such as alerting key personnel, moving into temporary work space, accessing emergency transportation, hiring temporary workers, and filing regulatory documents.

Online Consulting for Windows Server 2008
Microsoft Windows Server 2008 R2 represents a major advance in making information systems more secure and available, easier to virtualize and manage, more expandable, and able to provide a better platform for web publishing. Progent's Microsoft-certified Windows Server 2008 engineers can deliver expert, cost-effective online support to assist your company get the most from the improvements built into Microsoft Windows Server 2008 R2 by delivering Microsoft-certified consulting, support, training, management, network monitoring, and security engineering expertise.

Project Server Consulting
Progent's certified Microsoft Project Server experts offer advanced remote and on-premise support services for Project Server 2010 as well as for Microsoft products that integrate closely with Project Server 2010. Services offered by Progent include Microsoft Project 2010 integration, SharePoint 2010 planning and configuration, Microsoft SQL Server installation, Microsoft Exchange Server 2010 migration help, Excel 2010 development, plus PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE engineers to assist you to optimize your infrastructure to accommodate local, branch office, at-home, and mobile workers so that they can utilize Microsoft Project Server 2010 to collaborate safely and efficiently. Progent's security consultants can assist your IT team to plan and enforce security workflows that protect sensitive business data without disrupting the efficient sharing of authorized data.

Microsoft Virtual Desktop Help
Microsoft's desktop virtualization solutions reduce the effort required for network administrators to set up applications so they are consistent throughout a corporate user base, provide the ability to manage access to critical data, and allow quick installation of new or upgraded workstations. In Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies client connectivity, enhances responsiveness, strengthens security, unifies management, and provides a nearly transparent client environment. Progent's Windows Server 2008 R2 consultants can assist your company to evaluate the strategic benefits of Microsoft's virtual desktop solutions, set up test and on-line deployments, optimize your network infrastructure to accommodate virtualized clients efficiently, assess and remediate security problems, and train your IT administrators to utilize best practices to gain maximum payback from desktop virtualization.

Best Practices Followed by Expert Engineers
Many businesses located away from cities with ample expert engineers utilize poorly trained or inexperienced local resources for critical IT support. This can result in a system that is undependable or unproductive. Progent’s staff of Microsoft and Cisco qualified engineers average over a decade of real-world industry background, in the front lines of IT support, providing an extensive range of information system services for a broad mix of clients. This means that with Progent you get not just high-level network engineering knowledge, but an engineer who understands computer industry best practices in using those skills to solve real-world information network problems successfully and in a consistent fashion.

Full Range of Security Assistance
Progent's CISM, GIAC, and CISA certified security consultants can help your company to perform comprehensive security assessments, recover quickly from attacks, set up firewalls, set up secure mechanisms for remote and mobile connectivity, install automated software for defense against viruses, spam, and email-borne attacks, and create a corporate-wide security plan based on round-the-clock automated network monitoring.

Expert Wireless Engineering and Support
Progent’s Wireless Technology Consulting Services offer small businesses a quick, affordable way to choose and deploy advanced wireless solutions. Few small businesses possess in-house Information Technology groups with the expertise or time to keep up to date on the fast-paced world of wireless products and services, and even fewer have the field experience to cut through the noise in order to identify and integrate the most efficient network solutions. Progent’s long background both as an integrator and user of wireless technology makes it possible to offer expert consulting support for a wide array of wireless applications. Progent's BlackBerry-certified engineers can help businesses design, deploy, administer, and troubleshoot wireless solutions that utilize RIM BlackBerry handheld devices and BlackBerry BES Server.

Citrix XenServer Consulting
Progent's Citrix certified XenServer virtualization engineers can help you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can assist you to design, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer deployment and help you to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.

64-bit Computing Migration Support Services
Progent’s 64-bit migration experts can help you to enhance your application servers and desktop PCs affordably from 32 to 64 bits. Progent can help you to understand the risks and advantages of upgrading to 64-bit processing, design an economical upgrade process that reduces operational interruptions, and provide responsive remote help to assist your organization to install 64-bit operating systems and applications on your existing computers. Progent's Microsoft Gold certified processing engineers can assist you to integrate the 64-bit versions of Microsoft platforms such as Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.

Comprehensive Reporting of Services Provided
Progent provides full and meaningful documentation of all service work to ensure clients do not feel like a hostage to their IT service organization. Progent sends email accounts of services immediately after completion of each support task, and also encloses a hard copy along with monthly billings. Comprehensive network service documentation makes it less risky for customers to move to a new service provider or assume increased service duties in house. Complete service reporting also give management the information needed to evaluate support services and develop better informed IT budgets.