For small company network systems located within the state of Alaska, Progent's Microsoft authorized consultants can deliver remote phone support and troubleshooting to resolve your computer network troubles quickly and affordably. Progent has acquired enterprise-grade expertise, advanced software utilities, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the cost and delays normally associated with on-site technical service visits.

If your Alaska small business is situated beyond the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby computer support options may be limited in technical capability, or not available during an emergency. This results in a network environment that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent’s team of field proven network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the task, but a consultant with proven methods for applying those skills to deliver efficient network solutions.

Oracle Database Administration Services and Application Development
Progent can provide help from an Oracle expert for Oracle database administration expertise or an Oracle software developer for creating RDBMS business applications. Progent's Oracle DBAs can help you to streamline key Oracle database management tasks such as performance tuning, backup/recovery strategies, and database protection. Progent's Oracle application developers can assist you to design, tune, enhance, or migrate Oracle applications using PL/SQL. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune existing SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to provide fast, zero data loss disaster recovery between sites located up to 185 miles away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist your business to plan, configure, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to verify compliance with industry standards and regulatory mandates.

In-depth Experience with Microsoft's Leading Server Solutions
Progent offers broad experience with Microsoft’s popular server platforms. Progent can provide Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, Microsoft Windows Server 2003 assistance, Windows 2000 consulting, MS Exchange Server 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 management, Exchange 2007 assistance, SQL Server 2016 integration and development, and SQL Server 2012 and 2014 consulting services.

Microsoft Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of technical services to assist companies of all sizes to install, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's senior project managers can help design and configure test environments to assess Windows 8.1 and plan and manage Windows 8.1 migration plans following leading practices. Progent's consultants can also provide Windows 10 planning and migration help.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s elite group of Cisco certified CCIE consultants have earned an accreditation restricted to the most accomplished specialists for architecting, configuring, installing, and debugging a diverse array of Cisco networking and connectivity products. There are only seven thousand certified CCIEs worldwide, and achieving certification requires extensive verification of networking skills through written exams and hands-on testing to make sure that CCIE’s can apply knowledge to practical situations. CCIE’s have a base understanding of root networking technologies and protocols that allow for rapidly crafting multi-vendor solutions.

Android Phone Integration
Progent's Android phone and tablet integration expertise have extensive background providing online and on-premises assistance for businesses of all sizes who need to incorporate Android phones into their IT systems so that mobile clients can work together from anywhere. Progent offers the range of know-how to solve network problems that involve numerous vendors and that entail a mix of legacy and current information technology. Progent offers cost-effective remote technical support to assist you with any stage of planning, implementing, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to handle particularly challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish major network projects on time and within budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and use Android phones and tablets securely and productively.

iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to help your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable infrastructure that is best suited to your mode of computing. Progent can also provide remote or onsite training to show you how to manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your information network.

Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft Gold-certified Microsoft SCOM 2012 consultants have over 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate critical problems uncovered by SCOM 2012.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants can provide expert remote and on-premises support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small organizations and campus networks to enterprise data centers and ISPs. Progent can help you to deploy Cisco's quickly evolving switch technology to achieve the performance, scale, availability, virtualization, security and ease of management needed by your organization. For information about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. To find out about Progent's consulting and support for Cisco's Nexus family of switches, see Nexus switch consulting and support services. To learn about Progent's support for Meraki switches, see Meraki switches configuration and management.

Progent's Consulting and Training Support for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can assist companies to incorporate Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides quick return on investment and promotes better business outcomes. Progent can assist you to integrate Office or Office 365 applications with each other and with other key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server. Progent's consultants can also assist you resolve compatibility issues with various releases of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 instruction to individual users or groups.

Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 incorporates major improvements in key areas such as speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services that include planning, deployment, administration, remediation, and application development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment. If you are currently running SQL Server 2014, Progent can help your company to perform a smooth transition to Microsoft SQL Server 2016.

Microsoft Office Access Application Programming
Progent's Microsoft Office Access developers and consultants offer affordable online support for all editions of Office Access including desktop and browser-based versions and can provide expert support for application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide custom online classes for Office Access application development and database management.

Talk to a Progent Computer Consultant
To see how you can contact a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Remote Computer Support.














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