If your business network is in Alaska you can depend on fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with critical problems that threaten your network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available remotely of any nationwide service organization in the United States. The cost is reasonable, charges are by the minute, engagement is fast, and service is unbeatable.

In case your Alaska network is away from more populated metropolitan neighborhoods like Anchorage, Juneau, or Fairbanks, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often problematic during a network crash. This could mean a loss of productivity for your business, upset customers, idle employees, and defocused management. By contacting Progent's online services, you have access to a certified consultant ready to provide assistance whenever you require it to get your network running.

Since Progent bills for online support by the minute, your company owes only for support provided. Progent requires no startup fee. Some remote consulting firms have significant minimum payments or bill for each fifteen minutes or more. Progent's fine granularity and straightforward billing model eliminate unexpectedly large tabs for fast repairs.

If your Alaska company requires technical assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.

Why is Progent's Online Technical Support Program Unique?
Progent's seasoned staff of online support professionals has a wide range of in-depth information technology skills. This allows Progent's remote technical support experts to resolve the most complex technical problems more quickly than is feasible with ordinary third-party support organizations or with the internal support resources commonly available to smaller businesses. Progent has developed the tools and skills to repair technical issues economically in a wide variety of network environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have qualified for professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also have a number of high-level Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

In order to help businesses who operate networks powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote support group offers the expertise of support specialists with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides online support from engineers with the industry's top security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical difficulties allows service escalation, if needed, to experts with relevant competence to resolve unusually intractable problems. This speeds up remediation of emergency network problems, avoids network downtime, and reduces maintenance bills.

For organizations throughout Alaska, Progent enables virtually instant remote access to a UNIX/Linux, Solaris, macOS or OS X consultant for critical assistance to fix computer issues that are impacting business productivity and are outside the scope of your on-hand computer maintenance resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified engineers can interface with your system via advanced remote support utilities that allow them to provide fast and affordable analysis and remediation of critical network issues.

Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Alaska Business
Progent service specialists are qualified to offer advanced assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft products and technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online computer service staff can assist Alaska small businesses with a broad assortment of information products and technologies such as system architecture, email solutions, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware options for server economization and streamlined administration, and moving from dated applications to contemporary environments powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals can provide remote troubleshooting for computers based on major variants of the UNIX platform including: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who are awarded this advanced credential by completing thorough examinations administered by Cisco. In most cases CCIEs are hired by big corporations or nationwide ISPs, and consequently their services are not easily accessible to smaller companies.

Progent is one of the rare network consulting providers that makes sure that CCIEs stay accessible to help small and mid-size businesses. In addition, Progent offers fast contact with a CCIE via phone so your company can benefit from immediate help for critical system problems that are hurting your productivity but are outside the scope of your ordinary system maintenance resources. Progent's CCIE support experts can tie into your system by means of state-of-the-art on-line support technology in order to provide fast and affordable diagnosis and resolution of critical network anomalies. To learn additional information about Progent's expertise in Cisco infrastructure, visit Cisco Technology Engineering Support.

Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-certified remote service professionals offer network repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting engineers who can help your company with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 Server migration, Exchange 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint Server design, Lync 2010 integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, Small Business Server consulting, and Windows Essentials migration and cloud integration.

Certified System Security Experts
Progent provides you the services of expert CISM, CISSP and ISSAP security engineers who offer a range of system protection solutions that can strengthen the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or help your business to recover rapidly from a breach. Security solutions provided Progent include: extensive security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Hydra; rapid recovery from virus and worm attacks; setting up firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your email system from viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To learn additional information about Progent's security services for small and midsize companies, see Progent's Consulting Services for Network Security.

Applications Services: Webinar Training, Programming, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Macintosh environments by offering consulting services and training in imaging, audio, and motion video. Progent's support professionals offer help in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers professional engineering support and education in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft applications such as Microsoft CRM, Microsoft Project, MS Office Word, and Microsoft Excel. To find out more information about Progent's expertise, custom development, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

Help Desk Call Center Support Alternatives
Progent provides several support programs for Help Desk assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.

Progent is a Microsoft Partner and has a large roster of Cisco-certified networking specialists. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are available to provide your clients convenient contact with a large support team with extensive experience delivering phone support and remote access repair service for small and midsize business information systems. Progent's focus is on earning the Help Desk a positive image as a significant contributor to business performance, and Progent's target is to fix rather than simply document problems. For additional information concerning Progent's Help Desk support and outsourcing services, see Progent's Help Desk Call Center Services.

Progent's Online Technical Support Tools
Progent has deployed a collection of optimized tools, evolved over years of field experience, focused on promoting the most advanced quality of service for providing online engineering support and troubleshooting for small and midsize company information systems. Progent provides secure Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online connectivity permits the engineers of Progent's online support team to interface to your network without compromising corporate security.

Progent's sophisticated customer support database system includes extensive histories for all service delivered to Progent's customers. Every active Progent staff consultant has access to the history of services provided to every customer by any team member. This database of problems and solutions is organized as an easily searchable internal knowledge base that permits Progent's online support experts to share their experiences with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other extensive technical support databases and to manufacturers' internal engineering personnel that enable Progent's remote consulting specialists to come up with the best resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
To find out how you can contact a UNIX/Linux consultant or a Cisco certified CCIE for urgent remote engineering assistance in Alaska, call 1-800-993-9400 or go to Expert Remote Network Help.

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