If your business IT network is in Alaska you can depend on quick remote technical support from a UNIX or CCIE-certified support specialist to fix the toughest issues that threaten your IT network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible by phone of any independent support firm in the United States. The cost is reasonable, charges are per minute, engagement is immediate, and service is unbeatable.

If your Alaska network is situated outside of larger metropolitan neighborhoods such as Anchorage, Juneau, or Fairbanks, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often limited when you have an emergency. This can result in lost income for your business, upset customers, unproductive employees, and distracted management. By contacting Progent's online services, you can get in touch with a certified engineer who can deliver help when you have to have it to get your system operating.

Since Progent charges for online support by the minute, your business pays exclusively for technical help provided. Progent requires no startup charge. Some remote consulting organizations apply substantial minimum time requirements or bill for each fifteen minutes or longer. Progent's fine granularity and straightforward pricing model save you from unexpectedly large invoices for quick repairs.

If your Alaska business requires technical assistance for UNIX/Linux, Sun Solaris, Mac or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's experienced team of remote support professionals has a broad array of in-depth information technology skills. This enables Progent's remote service experts to resolve the most complex network trouble faster than is feasible with typical independent service organizations or with the in-house IT resources usually found in smaller businesses. Progent has developed the technology and experience to repair problems economically in a wide variety of network environments that feature combinations of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CISCO CCIE engineers have been awarded major certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also have a number of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

To assist companies who run environments powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote service group offers the services of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides remote contact with professionals who have earned recognized security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's group approach to repairing network difficulties allows trouble ticket escalation, if needed, to specialists with relevant competence to resolve particularly tough support calls. This accelerates resolutions of serious network problems, avoids network disruption, and reduces technical support bills.

For companies throughout Alaska, Progent offers immediate online access to UNIX, Linux, Sun Solaris, Apple Mac OS X engineer for critical expertise to troubleshoot computer problems that are damaging productivity and are beyond the skill set of your in-house IT service group. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE-certified consultants can connect to your computer environment via advanced remote support tools in order to perform quick and economical analysis and remediation of serious IT problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Alaska Company
Progent's service specialists are qualified to provide expert support for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft products and technologies including:

Online Expertise for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X remote computer service team can assist Alaska companies to maintain a comprehensive array of IT products and technologies such as network architecture, email solutions, security consulting for computer systems and company operations, Windows integration with UNIX/Linux, Solaris, or Apple Mac platforms, virtual server products for server consolidation and streamlined administration, and migration from outdated systems to modern solutions based on newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service experts offer remote troubleshooting for systems based on popular variants of the UNIX platform including: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux products such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who are awarded this advanced certification by passing strenuous testing supervised by Cisco. The vast majority of CCIEs are hired by large enterprises or national ISPs, and as a result their skills are not easily available to small and medium-size businesses.

Cisco qualified experts from Progent can help your business to design, configure, and support an integrated information system that can simplify operations, lower expenses, and speed the path to productivity. By providing Cisco routers expertise with Catalyst switches support and Aironet wireless products integration help, Progent can significantly increase the strategic value of your connectivity environment in Alaska. To find out more concerning Progent's support for Cisco infrastructure, see Cisco Technology Professional Services.

Gold Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified remote service professionals can provide computer problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of support professionals who can help your company with a broad variety of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 application development, Lync Server integration and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Certified Security Consultants
Progent offers you contact with qualified CISA, CISM, and ISSAP security professionals who can deliver a variety of security solutions that can improve the resistance of your UNIX/Linux, Sun Solaris, or Mac OS X network against internal or external threats or help you to recuperate rapidly from an assault. Security services provided Progent include: comprehensive security evaluation using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; efficient recovery from malicious assaults; configuring firewalls; establishing safe techniques for remote and mobile connectivity; securing your email system against viruses, spam and directory harvest attacks; and implementing 24x7 automated monitoring. To learn more information about Progent's security expertise for small and midsize companies, refer to Progent's Consulting Support for Network Security.

Applications Services: Webinar Training, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's support professionals can provide expertise in a range of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional engineering support and training in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Excel. To find out additional information on Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Services.

Call Center Service and Outsourcing Alternatives
Progent provides three service offerings for Call Center assistance : UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who require the timely availability of an effective Help Desk but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk team. Progent can operate as a primary Help Desk for your business, represent an escalation alternative for the most challenging technical issues, or be available in those instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your current one, evaluating or programming Help Desk application software to meet the special needs of your business, or providing supplemental personnel to work remotely with your in-house Help Desk resources to deal with high-demand events such as system upgrades.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk team of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts are available to give your clients convenient access to a large technical support resource with years of experience in phone help and online repair service for small and midsize business information systems. Progent's concentration is on earning the Help Desk a positive image as a major driver of business productivity, and Progent's charter is to fix rather than just document problems. To learn additional information about Progent's Call Center support and outsourcing services, refer to Progent's Call Center Services.

Progent's Online Service Technologies
Progent's powerful service database application includes extensive records of all service delivered to Progent's clients. Every active Progent team consultant has the benefit of the history of support provided to each customer by any team engineer. This database of issues and resolutions is structured as a conveniently searchable proprietary database that permits Progent's online support experts to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services improves daily. Progent's certifications with major vendors including Cisco and Microsoft make available additional vast support knowledge bases and to vendors' in-house engineering personnel that enable Progent's online consulting specialists to come up with the optimal resolutions quickly.

Contact a UNIX/Linux or Cisco Network Support Expert Immediately
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Certified CCIE for emergency online professional support in Alaska, phone 1-800-993-9400 or go to Expert Online Network Help.

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