If your company network is in the state of Alaska you can now get fast remote access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to resolve emergency problems that threaten your computer network. Progent retains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible online of any independent support firm in the U.S. The cost is competitive, charges are per minute, sign-up is fast, and service is world class.

If your Alaska office is away from major metropolitan neighborhoods such as Anchorage, Juneau, or Fairbanks, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic during an urgent situation. This could mean a loss of revenue for your business, upset clients, idle employees, and defocused management. By utilizing Progent's remote support, you can get in touch with a certified professional ready to deliver help whenever you require it to keep your computer network running.

Because Progent charges for remote support by the minute, your company pays just for services received. Progent asks for no initialization charge. Many online support organizations have large minimum fees or charge for each quarter hour or longer. Progent's small granularity and straightforward pricing mechanism save you from unexpectedly large tabs for speedy repairs.

If your Alaska company requires technical support for UNIX/Linux, Solaris, Mac OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Program Unique?
Progent's experienced staff of online support engineers possesses a wide range of world-class information technology knowledge. This allows Progent's online technical support specialists to resolve the most complex technical problems more quickly than is feasible with typical independent service organizations or with the internal support staff usually available to small or mid-size businesses. Progent has developed the technology and experience to repair problems economically in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CISCO CCIE engineers have qualified for professional credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also hold a number of key Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Professional.

In order to assist companies that operate networks powered by a mix of UNIX/Linux and Microsoft technology, Progent's online support team makes available the expertise of engineers have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers phone-based support from engineers with major security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's group approach to repairing network problems allows trouble ticket escalation, when called for, to experts with relevant competence to resolve particularly tough problems. This accelerates remediation of serious problems, prevents system downtime, and minimizes maintenance bills.

For companies anywhere in Alaska, Progent offers virtually instant remote access to UNIX/Linux, Sun Solaris, Mac specialist for critical help to repair information system issues that are damaging your business and are beyond the scope of your local computer service organization. Progent's UNIX, Linux, Solaris, Apple Mac, and Cisco CCIE-qualified service team can analyze your computer environment by means of advanced remote support tools that allow them to deliver fast and affordable diagnosis and remediation of critical computer issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Alaska Business
Progent online professionals can offer expert assistance for an extensive set of UNIX, Apple, Cisco, and Windows products and technologies such as:

Online Support Services for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X phone-based technical service team can help Alaska companies to maintain a broad assortment of information products and technologies including network infrastructure, email solutions, security consulting for computer systems and business operations, Windows integration with UNIX/Linux, Solaris, or Mac OS X platforms, virtual server products for server economization and streamlined management, and migration from dated applications to current solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's support experts offer remote technical help for computers based on major derivatives of the UNIX OS including: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network professionals who earn this advanced credential by passing thorough testing administered by Cisco. Usually CCIEs are employed by large enterprises or national Internet service providers, and as a result their help is not easily accessible to smaller companies.

CCIE certified experts from Progent can help your company to design, setup, and maintain an integrated information system that can streamline business processes, reduce costs, and accelerate time to positive ROI. By providing Cisco routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can significantly enhance the strategic value of your network infrastructure in Alaska. To see more information about Progent's expertise in Cisco infrastructure, see Cisco Network Consulting Support.

Microsoft Gold Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-qualified remote support experts can provide computer repair and consulting support for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your company the assistance of support professionals who can assist you with a wide range of platform expertise such as Windows Server 2012 R2 integration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 migration, Exchange 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint Server application development, Lync 2010 implementation and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online training, Small Business Server support, and Windows Essentials cloud integration.

Certified Security Specialists
Progent provides you access to accredited CISM, CISSP and ISSAP security consultants who offer a range of system protection services that can strengthen the protection of your UNIX, Linux, Solaris, or Mac OS X environment against internal or external threats or assist your business to recuperate quickly from an attack. Security solutions provided Progent include: comprehensive security audits utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; rapid recuperation from malicious assaults; setting up firewalls; establishing secure architectures for remote and mobile connectivity; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up continual proactive monitoring. To learn additional information concerning Progent's security services for small and midsize companies, see Progent's Engineering Expertise for Network Security.

Business Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Mac computing by offering consulting services and education in imaging, audio, and video. Progent's consultants offer help in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team offers in-depth engineering support and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and education for familiar Microsoft applications such as Microsoft CRM, Office Project, MS Word, and Office Excel. To find out more information on Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Group.

Help Desk Support Options
Progent provides three service offerings for Help Desk assistance including UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the timely availability of a professional Help Desk Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center team. Progent can act as a main Help Desk for your organization, represent an escalation alternative for the most challenging technical problems, or be ready in overflow situations when your ordinary resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or enhancing your existing one, selecting or programming Call Center application software to address the special needs of your business, or providing supplemental personnel to operate remotely in conjunction with your internal Call Center group to handle high-demand events like system upgrades.

Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts are available to provide your customers easy access to a reliable support resource with extensive experience delivering phone help and remote access repair service for small and midsize business information systems. Progent's concentration is on earning the Call Center a respected image as a key contributor to business success, and Progent's mission is to resolve rather than simply report problems. To find out additional information about Progent's Help Desk support and outsourcing, refer to Progent's Call Center Services.

Progent's Remote Support Technologies
Progent has deployed a collection of optimized technologies, evolved over more than a decade of use, dedicated to allowing the most advanced quality of efficiency for delivering online technical support and troubleshooting for small and medium-size company IT systems. Progent provides secure VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity enables the experts of Progent's online support team to connect to your network remotely without violating network security.

Progent's powerful customer support database application stores thorough histories for all service provided to Progent's customers. Each authorized Progent team engineer has access to the details of services rendered to each customer by any staff engineer. This archive of issues and fixes is organized as a conveniently retrievable internal knowledge base that allows Progent's remote support experts to share their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other extensive technical support databases and to manufacturers' internal technical personnel that enable Progent's remote consulting experts to come up with the optimal solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Now
To find out how to contact a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Certified CCIE for urgent phone-based consulting help in Alaska, call 1-800-993-9400 or visit Expert Remote Network Support.

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