If your business computer network is in Alaska you can depend on quick online help from a UNIX or Cisco CCIE expert to fix emergency issues involving your IT network. Progent offers the services of among the largest groups of UNIX and CCIE-certified consultants available remotely of any nationwide service organization in the country. The cost is affordable, charges are by the minute, sign-up is immediate, and service is world class.

If your Alaska company is located far from larger metropolitan neighborhoods like Anchorage, Juneau, or Fairbanks, access to UNIX or CCIE-certified experts may be limited during a crisis. This can result in a loss of revenue for your business, angry customers, unproductive employees, and distracted executives. By calling Progent's remote support, you have access to a certified professional who can offer expertise when you require it to get your computer network on line.

Because Progent charges for remote service per minute, your company is invoiced just for support received. Progent requires no initialization charge. Many online service firms demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity and straightforward pricing mechanism eliminate large bills for quick fixes.

If your Alaska business needs online support for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced team of online support engineers offers a wide array of in-depth information technology skills. This allows Progent's remote technical support specialists to resolve the most complex technical problems more quickly than is possible with typical independent support firms or with the in-house IT resources usually found in smaller companies. Progent has developed the tools and skills to repair technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE consultants have earned advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also have a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

In order to help companies who run environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online support team makes available the help of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent offers remote support from professionals who hold recognized security credentials including CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems allows service escalation, if appropriate, to specialists with sufficient competence to resolve particularly tough support calls. This accelerates remediation of emergency network problems, avoids network disruption, and reduces technical support invoices.

For businesses throughout Alaska, Progent offers immediate remote communication with UNIX, Linux, Sun Solaris, Apple Mac OS X consultant for critical assistance to repair information system problems that are impacting business productivity and are beyond the comfort zone of your local computer service group. Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CCIE-certified service team can connect to your computer environment with state-of-the-art remote support technologies that allow them to perform quick and affordable analysis and repair of serious computer issues.

Services Progent's Remote Consulting Specialists Can Offer Your Alaska Company
Progent online professionals can provide advanced help for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Online Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Mac OS X phone-based network service staff can assist Alaska companies to maintain an extensive assortment of information products and technologies including system infrastructure, email support, security expertise for networks and business processes, Windows integration with UNIX/Linux, Solaris, or Apple Mac platforms, virtual server options for server consolidation and centralized management, and transitioning from legacy systems to current solutions powered by newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's service professionals can provide online troubleshooting for computers based on leading versions of the UNIX platform such as: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or familiar Linux packages including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking consultants who qualify for this prestigious certification by passing strenuous testing given by Cisco. In most cases Cisco CCIEs work for big enterprises or national Internet service providers, and consequently their services are not conveniently accessible to the general public.

Progent is among the few network support providers that makes sure that Cisco CCIEs stay available to support small and mid-size companies. Also, Progent facilitates fast contact with a Cisco CCIE via phone so you can receive timely help for complex network problems that are disrupting your business but are beyond the experience of your usual IT support group. Progent's CCIE support experts can access your environment using sophisticated remote support technology in order to provide quick and cost-effective analysis and repair of critical network problems. To see more information on Progent's support for Cisco network appliances, see Cisco Technology Professional Support.

Gold Certified Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified remote support experts can provide computer system problem solving and IT help for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can offer your business the assistance of consulting professionals who can assist your company with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Microsoft Exchange 2010 management, SharePoint Server 2013 application development, Lync integration and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, SQL Server 2016 integration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server training, Small Business Server support, and Windows Essentials cloud integration.

Certified Network Security Experts
Progent provides you access to accredited CISM, CISA and CISSP security engineers who can deliver a variety of system protection services to bolster the resistance of your UNIX, Linux, Solaris, or Mac OS X network against internal or external threats or assist your business to recover promptly from an attack. Security services offered by Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Hydra; efficient recuperation from virus and worm assaults; configuring firewalls; establishing safe architectures for off-site and mobile access; securing your messaging system from spam and DHA attacks; and offering continual proactive monitoring. To read additional information about Progent's security expertise for small and midsize businesses, see Progent's Engineering Expertise for Network Security.

Business Applications Services: Online Classes, Custom Development, Problem Solving
Progent's Mac technology experts can support the creative aspect of Macintosh environments by providing help services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers in-depth consulting support and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft applications including CRM, MS Project, Microsoft Office Word, and Excel. To find out more concerning Progent's expertise, custom development, and training offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Call Center Service and Outsourcing Alternatives
Progent provides a variety of service offerings for Help Desk services : UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who require the immediate accessibility of an effective Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Helpdesk resources. Progent can operate as a primary Call Center for your organization, serve as an escalation alternative for the most challenging network problems, or be ready in overflow instances when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or enhancing your current one, selecting or programming Help Desk Call Center software products to address the particular requirements of your company, or providing temporary personnel to operate remotely with your internal Call Center resources during demanding events like software migrations. To learn more concerning Progent's Help Desk Call Center outsourcing, refer to Progent's Help Desk Call Center Support.

Progent's Remote Service Technologies
Progent's sophisticated service reporting system keeps extensive documentation of all support delivered to Progent's customers. Every active Progent team engineer has the benefit of the specifics of support delivered to each customer by any team engineer. This history of trouble tickets and fixes is organized as an easily accessible proprietary database that permits Progent's remote support engineers to share their experiences with the whole team to make sure that the quality of Progent's support services improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast technical support knowledge bases and to manufacturers' in-house support personnel that enable Progent's remote consulting specialists to find the best resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To find out how to ask a UNIX, Linux, Solaris, Mac OS X consultant or a Certified CCIE for urgent remote consulting expertise in Alaska, call 1-800-993-9400 or visit Expert Online Network Support.

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