If your company IT network is in the state of Alaska you can depend on quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with urgent problems that threaten your network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available online of any nationwide service organization in the United States. Rates are reasonable, charges are per minute, engagement is immediate, and support is world class.

If your Alaska company is situated far from larger urban areas including Anchorage, Juneau, or Fairbanks, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often problematic when there's a crisis. This can result in a loss of income for your company, upset clients, unproductive workers, and defocused management. By calling Progent's remote support, you can get in touch with a certified professional who can provide help when you require it to get your information system running.

Since Progent bills for phone help by the minute, your business pays exclusively for services provided. Progent imposes no service activation charge. Many remote consulting firms demand substantial minimum payments or bill for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing policy avoid large bills for fast fixes.

If your Alaska company needs remote assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Support Services Unique?
Progent's seasoned staff of remote support engineers possesses a broad array of in-depth information technology skills. This enables Progent's remote technical support experts to resolve the most complex network trouble more quickly than is possible with ordinary third-party support firms or with the internal support staff commonly available to smaller companies. Progent has developed the tools and experience to fix problems efficiently in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also have a number of high-level Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

To assist businesses who run networks powered by a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online support group can provide the expertise of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers remote contact with engineers who have been awarded a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's group approach to fixing network problems allows service escalation, if appropriate, to specialists with relevant competence to deal with particularly tough jobs. This speeds up resolutions of emergency problems, prevents network downtime, and reduces technical support bills.

For businesses anywhere in Alaska, Progent offers immediate remote access to a UNIX/Linux, Solaris, Apple macOS or OS X consultant for urgent support to troubleshoot technical problems that are impacting productivity and are outside the comfort zone of your ordinary network maintenance organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified network experts can interface with your system via the latest remote troubleshooting tools in order to deliver quick and efficient evaluation and resolution of critical computer problems.

Services Progent's Remote Support Specialists Can Offer Your Alaska Business
Progent network engineers can offer advanced assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions such as:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online technical support staff can help Alaska companies to maintain a broad assortment of information products and technologies such as network infrastructure, email support, security expertise for computer systems and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for processor consolidation and centralized management, and moving from legacy applications to contemporary environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.

Progent's support experts can provide remote technical help for systems based on major versions of the UNIX operating system including: Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or common Linux packages including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who are awarded this rare certification by completing strenuous testing administered by Cisco. The vast majority of CCIEs are employed by big corporations or nationwide Internet service providers (ISPs), and so their skills are not easily available to the general public.

Progent is one of the only network consulting providers that ensures that CCIEs are accessible to assist small and medium sized businesses. In addition, Progent can provide quick communication with a CCIE by phone so you can receive timely support for critical network problems that are impacting your business but are beyond the experience of your usual network support group. Progent's CCIE engineers can connect to your environment using state-of-the-art remote support technology in order to perform fast and cost-effective diagnosis and remediation of serious system problems. To see more information about Progent's expertise in Cisco network appliances, visit Cisco Network Consulting Expertise.

Microsoft Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-qualified online service professionals offer computer system repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support engineers who can assist your company with a broad range of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint 2013 application development, Lync 2010 integration and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Experts
Progent offers you contact with accredited CISM, CISSP and ISSAP security consultants who can deliver a variety of security solutions that can improve the immunity of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or assist you to recover fast from an attack. Security services offered by Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; fast recuperation from virus and worm assaults; integrating firewalls; establishing secure architectures for remote and mobile access; protecting your messaging infrastructure against spam and directory harvest attacks; and implementing continual automated monitoring. For more on Progent's security expertise for small and medium-size businesses, refer to Progent's Consulting Support for System Security.

Applications Support: Training, Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's consultants offer help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team can supply in-depth engineering support and education in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for Microsoft applications including Microsoft CRM, MS Project, Word, and Office Excel. For more information concerning Progent's consulting, programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Call Center Support and Outsourcing Options
Progent offers several service offerings for Call Center assistance : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who require the immediate accessibility of a professional Call Center but who have relatively small budgets and IT management resources. Progent’s Virtual Help Desk is a seamless supplement to your existing Call Center resources. Progent can operate as a primary Help Desk for your business, serve as an escalation resource for tough network issues, or be ready in overflow instances when your ordinary resources are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk or improving your existing one, selecting or customizing Call Center software products to address the particular needs of your business, or adding supplemental staff to work online in conjunction with your in-house Call Center group to deal with demanding scenarios such as software migrations. To read additional information on Progent's Help Desk support, see Progent's Help Desk Call Center Services.

Progent's Online Support Technologies
Progent's advanced service reporting application keeps thorough documentation for all support delivered to Progent's customers. Every active Progent staff consultant has the benefit of the history of support rendered to every client by any team engineer. This database of issues and resolutions is organized as a conveniently accessible internal knowledge base that allows Progent's remote support experts to share their knowledge company-wide to ensure that the efficiency of Progent's support improves daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other vast support databases as well as to vendors' in-house engineering staff that allow Progent's remote service experts to arrive at the best solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Immediately
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent remote engineering assistance in Alaska, call 1-800-993-9400 or visit Urgent Online Computer Help.

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