If your company information network is in the state of Alaska you can now get quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to resolve emergency issues involving your network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible remotely of any independent service organization in the United States. The cost is competitive, billing is per minute, sign-up is quick, and service is unbeatable.

If your Alaska organization is situated outside of more populated urban areas including Anchorage, Juneau, or Fairbanks, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often problematic when there's a crisis. This could mean a loss of productivity for your business, angry clients, unproductive workers, and distracted executives. By contacting Progent's online services, you can get in touch with a qualified engineer ready to deliver help when you require it to get your information system running.

Since Progent bills for online support per minute, your business pays only for support delivered. Progent imposes no initialization charge. Many online consulting organizations have substantial minimum time requirements or bill for each quarter hour or longer. Progent's small granularity and simple pricing model avoid large invoices for speedy solutions.

If your Alaska company needs technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of remote support engineers possesses a broad array of in-depth computer skills. This allows Progent's online service specialists to resolve the most complex network trouble faster than is possible with typical independent service firms or with the in-house IT staff commonly found in smaller companies. Progent has refined the tools and skills to repair technical issues efficiently in many different computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE support experts have qualified for major credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also hold a variety of key Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, and Design Professional.

In order to help businesses who maintain environments featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online support group can provide the assistance of support specialists with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent provides phone-based contact with professionals with the industry's top security credentials such as Certified Information Security Manager Engineers, CISSP experts, and ISSAP engineers. The range of Progent's expertise coupled with Progent's group approach to repairing network difficulties streamlines service escalation, when called for, to specialists with relevant competence to resolve particularly tough problems. This accelerates remediation of emergency network problems, avoids network downtime, and minimizes technical support invoices.

For organizations throughout Alaska, Progent enables fast online contact with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for urgent help to repair computer problems that are affecting business productivity but are outside the skill set of your local network service resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified network experts can connect to your computer environment via the latest remote troubleshooting tools in order to deliver quick and economical analysis and remediation of critical computer issues.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your Alaska Company
Progent network consultants are qualified to provide advanced assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies including:

Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical support staff can assist Alaska companies to maintain a large set of IT products and technologies including network infrastructure, messaging solutions, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server products for server consolidation and streamlined administration, and moving from out-of-date applications to modern environments based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's service experts can provide online troubleshooting for computers powered by leading versions of the UNIX operating system including: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the computer support arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who qualify for this prestigious credential by completing thorough testing given by Cisco. In most cases CCIEs are employed by large corporations or national Internet service providers (ISPs), and consequently their services are not readily available to smaller companies.

CCIE certified consultants from Progent can assist your business to plan, setup, and service an integrated network infrastructure that can streamline operations, reduce costs, and accelerate the path to productivity. By providing Cisco routers expertise with Cisco Catalyst switches support and Aironet wireless products integration help, Progent can dramatically enhance the strategic value of your network infrastructure in Alaska. For more about Progent's services for Cisco network appliances, visit Cisco Technology Engineering Support.

Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-qualified online support experts offer computer problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support engineers who can help your company with a wide variety of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, SharePoint 2013 design, Microsoft Lync integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Specialists
Progent provides you contact with qualified CISM, CISA and CISSP security consultants who offer a range of security services to bolster the protection of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help your business to revive fast from a breach. Security solutions offered by Progent include: in depth security evaluation using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; fast recovery from malicious attacks; configuring firewalls; designing safe techniques for remote and mobile access; protecting your messaging infrastructure against spam and directory harvest attacks; and setting up continual network monitoring. For additional information on Progent's security expertise for small and midsize businesses, see Progent's Consulting Services for System Security.

Business Applications Support: Training, Programming, Integration
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers professional consulting support and training in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for popular Microsoft applications such as Microsoft CRM, Office Project, MS Word, and MS Excel. To find out additional information concerning Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Call Center Support Alternatives
Progent provides three programs for Call Center assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for companies who require the immediate availability of a professional Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can act as a main Help Desk for your organization, serve as an escalation resource for tough network issues, or be available in those instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, selecting or customizing Help Desk Call Center application software to address the particular requirements of your company, or adding temporary staff to work remotely in conjunction with your in-house Help Desk resources to handle demanding events such as system upgrades. For more on Progent's Call Center support, visit Progent's Call Center Support.

Progent's Online Service Tools
Progent has deployed a set of customized technologies, refined during many years of field experience, dedicated to enabling the highest quality of service for providing online technical help and repair for small and medium-size business IT networks. Progent offers secure Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access allows the consultants of Progent's remote service group to link to your environment without compromising network security.

Progent's highly evolved service database application keeps thorough documentation for all service delivered to Progent's clients. Every active Progent team engineer has the benefit of the history of support provided to each customer by any staff engineer. This history of problems and resolutions is organized as a conveniently searchable proprietary database that permits Progent's remote support professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's technical support grows daily. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other extensive support databases as well as to manufacturers' in-house support personnel that allow Progent's online consulting specialists to arrive at the optimal resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Network Assistance Expert Immediately
To see how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency phone-based consulting help in Alaska, phone 1-800-993-9400 or go to Urgent Remote Network Support.















© 2002- 2018 Progent Corporation. All rights reserved.