If your business information network is in Alaska you can have quick phone-based contact with a UNIX or CCIE-certified support specialist to fix critical problems that threaten your network. Progent retains among the most extensive teams of UNIX and Cisco CCIE consulting experts available remotely of any independent service firm in the U.S. The cost is reasonable, billing is per minute, sign-up is quick, and support is unbeatable.

If your Alaska company is some distance from larger metropolitan neighborhoods such as Anchorage, Juneau, or Fairbanks, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when there's an emergency. This can cause lost productivity for your business, angry customers, idle workers, and defocused management. By calling Progent, you have access to a qualified professional who can provide expertise when you need it to keep your network running.

Because Progent charges for telephone-based service on a per-minute basis, your company is invoiced only for services delivered. Progent requires no initialization fee. Some online service organizations apply substantial minimum fees or bill for every quarter hour or more. Progent's fine granularity and straightforward billing mechanism avoid large bills for fast solutions.

If your Alaska business requires remote support for UNIX/Linux, Solaris, Apple Mac or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Services Special?
Progent's seasoned staff of remote consulting engineers has a wide range of in-depth computer skills. This enables Progent's remote service specialists to resolve the most challenging network trouble faster than is feasible with typical independent service firms or with the in-house IT resources usually available to smaller businesses. Progent has refined the technology and skills to fix problems efficiently in many different computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE engineers have qualified for advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of high-level Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses that run networks featuring a mix of UNIX/Linux and Microsoft operating systems, Progent's online support group makes available the services of support specialists with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers phone-based contact with professionals who hold major security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and ISSAP consultants. The scope of Progent's expertise coupled with Progent's cooperative approach to fixing network difficulties streamlines trouble ticket escalation, when called for, to experts with sufficient background to resolve unusually tough support calls. This speeds up remediation of serious problems, prevents system disruption, and minimizes maintenance bills.

For organizations in the state of Alaska, Progent offers virtually instant online access to UNIX, Linux, Solaris, Mac OS X engineer for critical help to repair technical issues that are affecting business productivity and are beyond the scope of your ordinary network maintenance resources. Progent's UNIX, Linux, Sun Solaris, Mac, and Cisco CCIE-qualified service team can connect to your network via advanced remote troubleshooting tools in order to perform quick and efficient evaluation and remediation of critical computer issues.

Services Progent's Phone-based Consulting Experts Can Provide Your Alaska Company
Progent network engineers are qualified to offer advanced assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:

Online Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac phone-based computer support team can assist Alaska small businesses to maintain an extensive set of information products and technologies such as system architecture, messaging support, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple Mac systems, VMware technologies for processor consolidation and centralized management, and transitioning from older applications to modern solutions based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's service experts offer remote technical help for systems based on major variants of the UNIX operating system including: Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or familiar Linux platforms including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who qualify for this prestigious certification only after intense testing given by Cisco. Most Cisco CCIEs are hired by big corporations or nationwide ISPs, and as a result their skills are not easily available to the general public.

Progent is among the only IT consulting organizations that makes sure that Cisco CCIEs stay accessible to help small and medium sized companies. Also, Progent offers convenient contact with a CCIE via phone so you can get timely support for complex network issues that are impacting your business but are outside the comfort zone of your usual network maintenance resources. Progent's CCIE support experts can access your environment using sophisticated on-line support tools in order to perform fast and economical diagnosis and resolution of critical network trouble. To see more on Progent's expertise in Cisco infrastructure, refer to Cisco Network Consulting Expertise.

Microsoft Gold Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified remote support experts can provide computer troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your company the expertise of consulting engineers who can assist you with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 development, Lync Server 2010 integration and Office Communications Server troubleshooting, Forefront TMG 2010 administration and ISA Server maintenance, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server 2011 support, and Windows Essentials cloud integration.

Qualified Network Security Engineers
Progent provides you contact with certified CISM, CISSP and ISSAP security consultants who offer a variety of system protection services to improve the protection of your UNIX, Linux, Sun Solaris, or Apple Mac network against attacks or help your business to recuperate quickly from an attack. Security services provided Progent include: in depth security evaluation utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; rapid recovery from virus and worm attacks; integrating firewalls; designing secure techniques for remote and mobile access; securing your email infrastructure against spam and directory harvest attacks; and implementing 24x7 network monitoring. To read additional information on Progent's security services for small and midsize companies, go to Progent's Professional Expertise for System Security.

Applications Support: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by offering help services and education in imaging, sound, and video. Progent's consultants offer help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team offers in-depth consulting expertise and education in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft Excel. To find out additional information on Progent's expertise, customization, and education services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Support Options
Progent offers several support programs for Call Center services including UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Call Center team of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals are available to offer your clients easy communication with a reliable technical support resource with years of experience in phone help and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Call Center a respected reputation as a major contributor to company performance, and Progent's charter is to fix and not simply report problems. To read more concerning Progent's Call Center support and outsourcing, refer to Progent's Call Center Support.

Progent's Remote Support Technologies
Progent's advanced customer support database software includes extensive documentation for all support delivered to Progent's customers. Every active Progent team consultant has access to the specifics of services rendered to each customer by any team member. This archive of problems and fixes is organized as a conveniently searchable proprietary knowledge base that allows Progent's remote support experts to share their experiences company-wide to make sure that the quality of Progent's support services grows over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other extensive technical support knowledge bases and to manufacturers' internal technical personnel that enable Progent's online service experts to come up with the best solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
To find out how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for urgent remote professional help in Alaska, call 1-800-993-9400 or visit Expert Remote Computer Help.

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