If your company network is in the state of Alaska you now have quick online technical support from a UNIX or Cisco CCIE consultant to help with complex issues that threaten your computer network. Progent retains among the largest teams of UNIX and CCIE-certified consultants available by phone of any nationwide service firm in the U.S. Rates are affordable, charges are per minute, engagement is fast, and service is world class.

If your Alaska organization is based away from larger urban areas like Anchorage, Juneau, or Fairbanks, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often limited when you have a network crash. This can result in a loss of revenue for your business, upset customers, unproductive employees, and distracted executives. By calling Progent's remote support, you can get in touch with a qualified professional who can provide assistance when you have to have it to get your computer network on line.

Because Progent bills for online service on a per-minute basis, your business owes just for technical help delivered. Progent requires no initialization charge. Some remote service firms demand substantial minimum payments or bill for each quarter hour or more. Progent's one-minute granularity and straightforward pricing mechanism eliminate large tabs for fast solutions.

If your Alaska business requires remote assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Program Special?
Progent's experienced team of remote consulting engineers possesses a wide array of world-class computer knowledge. This enables Progent's online technical support experts to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party service organizations or with the in-house support resources usually found in small or mid-size businesses. Progent has refined the tools and experience to repair technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE support experts have earned major credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.

To help companies who maintain environments featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote support group can provide the assistance of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent offers remote contact with engineers with the industry's top security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network difficulties allows service escalation, if appropriate, to experts with relevant background to deal with unusually intractable problems. This speeds up remediation of urgent network problems, prevents system disruption, and reduces technical support bills.

For businesses anywhere in Alaska, Progent offers fast remote contact with a UNIX, Linux, Solaris, macOS or OS X consultant for critical support to troubleshoot technical issues that are hurting business productivity but are outside the experience of your on-hand computer support group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified service team can analyze your system via state-of-the-art remote support technologies that allow them to perform rapid and affordable evaluation and remediation of serious IT problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Alaska Company
Progent online professionals can provide expert support for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows technologies such as:

Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based computer support staff can help Alaska companies with an extensive assortment of IT products and technologies including system architecture, email solutions, security expertise for computer systems and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server options for server economization and centralized management, and transitioning from out-of-date systems to current environments powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.

Progent's support experts offer remote technical help for systems powered by major versions of UNIX such as: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who earn this prestigious credential by passing thorough testing supervised by Cisco. In most cases CCIEs are hired by big enterprises or national ISPs, and so their expertise is not easily available to small and midsize businesses.

Progent is one of the few IT technology consulting firms that makes sure that CCIEs are available to help small and medium sized businesses. In addition, Progent can provide convenient access to a CCIE by telephone so that you can receive immediate help for complex system issues that are hurting your productivity but are not within the experience of your usual IT maintenance group. Progent's CCIE support experts can access your environment via secure on-line troubleshooting tools to perform fast and economical diagnosis and remediation of urgent network anomalies. For more concerning Progent's services for Cisco network appliances, refer to Cisco Technology Professional Support.

Microsoft Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified remote service engineers can deliver network repair and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can help you with a broad variety of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2016 migration, Microsoft Exchange 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server application development, Microsoft Lync implementation and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

Certified Security Engineers
Progent offers you the services of expert CISM and ISSAP security professionals who can deliver a range of security solutions that can improve the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X network against assaults or assist you to recover rapidly from a breach. Security services offered by Progent include: in depth security audits utilizing platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; efficient recuperation from virus and worm attacks; configuring firewalls; planning safe architectures for remote and mobile connectivity; protecting your messaging system from viruses, spam and directory harvest attacks; and offering continual network monitoring. To find out additional information on Progent's security support for small and midsize businesses, refer to Progent's Engineering Services for Network Security.

Applications Services: Online Classes, Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by providing help services and education in graphics, audio, and video. Progent's support professionals offer help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group can supply in-depth engineering expertise and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for Microsoft applications such as CRM, Project, MS Word, and MS Office Excel. To find out more information concerning Progent's expertise, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

Call Center Support Alternatives
Progent offers several support programs for Help Desk Call Center assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for companies who need the immediate availability of a professional Call Center but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Help Desk team. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation alternative for tough technical issues, or be ready in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Call Center or enhancing your current one, selecting or customizing Call Center software products to meet the particular requirements of your company, or adding temporary staff to work remotely in conjunction with your internal Help Desk Call Center resources to handle demanding scenarios like system upgrades.

Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified networking specialists. Progent's Help Desk team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your customers convenient access to a large support team with extensive experience in phone support and remote access troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Call Center a respected image as a significant driver of company performance, and Progent's mission is to fix rather than just record problems. For more information concerning Progent's Call Center service and outsourcing, go to Progent's Help Desk Call Center Support.

Progent's Online Technical Support Technologies
Progent has developed a set of optimized tools, refined during more than a decade of use, focused on allowing the highest standard of efficiency for delivering remote engineering support and repair for small and midsize company information networks. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite connectivity permits the engineers of Progent's Technical Response Center to interface to your network without compromising system security.

Progent's powerful customer support database application keeps thorough records of all service provided to Progent's customers. Each authorized Progent staff consultant has access to the history of support delivered to every customer by any team member. This archive of trouble tickets and fixes is organized as an easily accessible internal database that permits Progent's remote support engineers to communicate their experiences company-wide to ensure that the effectiveness of Progent's technical support improves daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases and to manufacturers' in-house technical staff that enable Progent's online consulting experts to arrive at the best resolutions promptly.

Talk to a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To see how to contact a UNIX/Linux consultant or a Certified CCIE for urgent online consulting help in Alaska, phone 1-800-993-9400 or visit Expert Remote Computer Support.

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