For business networks located in the state of Alaska, Progent's Microsoft and Cisco certified technicians can provide remote phone assistance and remote troubleshooting to solve your network systems problems fast and cost effectively. Progent has acquired top-notch expertise, advanced software utilities, and support knowledge bases to diagnose and resolve network problems while avoiding the high cost and delays associated with onsite technical service calls.

If your Alaska organization is located beyond the larger metro areas such as Anchorage, Juneau, or Fairbanks, your nearby computer network support options may be limited in technical expertise, or unavailable during an emergency. This results in a network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís group of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of customers. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying that expertise to provide affordable network solutions.

MS Project Server Integration and Training
Progent's Microsoft Project Server and Project Online experts can provide advanced online and on-premises support for Microsoft Project Server and for Microsoft products that integrate closely with Microsoft Project Server. Consulting support services provided by Progent include Microsoft Project Professional integration, SharePoint 2013 design and deployment, SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network engineers to assist your company to enhance your environment to accommodate local, branch, home-based, and mobile workers so that they can use Project Server to work together securely and efficiently. Progent's network security experts can assist your IT team to plan and police security workflows that protect important project data without disrupting the productive sharing of legitimate data.

Advanced Project Management Consultants
For enterprise customers in need of advanced project management assistance, Progent offers access to senior information technology experts with years of experience in technology management, program development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist organizations to follow leading practices to ensure that development or deployment projects are completed on schedule and within budget.

Progent's Consulting and Development Support for SQL Server 2016
Microsoft SQL Server 2016 introduces major improvements in speed, scale, data security, uptime, BOYD integration, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite support to assist businesses of all sizes to plan, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.

ProSight Network Audits for Assessing Network Health
Prosight Network Audits are a quick and low-cost alternative for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable and safer AD implementation. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. For details about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers advanced virtual server platforms, a world-class datacenter facility, plus the support expertise of Progent's Microsoft-qualified engineering staff to give small companies a complete network outsourcing solution that improves system availability and security, eliminates administrative hassle, and cuts costs. Under Progent's Private Cloud Hosting model, the client retains ownership of the data, the operating systems, and the software applications. Because the system is virtualized, it can be transported immediately to a new physical host without time-consuming and chancy reinstallation. With Private Cloud hosting, your business is not held captive to a single hosting service. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.

Cisco Unified CM and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, formerly known as CallManager, operates as the foundation of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified CM Express offer a location-independent IP-PBX by integrating closely with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM experts can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and video IP phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, creating UCS server failover solutions for survivability, and integration with Exchange Server and Skype for Business.

Linux Support and Windows/Linux Integration
If your business network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient network that allows all your operating systems to coexist peacefully for simpler administration, seamless data exchange, high availability, enhanced throughput, and tight security. If you are writing or testing Linux based-software within an environment that includes Microsoft-powered servers, desktops, and applications, Progent can provide full-service support outsourcing that frees you to focus on your area of high-value expertise.

64-bit Processing Migration Help
Progentís 64-bit upgrade support specialists can help you to enhance your application servers and desktop PCs efficiently from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit computing, plan an economical upgrade process that reduces operational disruptions, and deliver timely online support to assist you to configure 64-bit operating systems and application programs on your current computers. Progent's Microsoft-qualified processing consultants can help your company to integrate the 64-bit versions of Microsoft products such as Windows Server 2008, Exchange Server, Windows 7, and Excel 2010.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by companies and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the network security capabilities covered within the GIAC certification including evaluating infrastructure security mechanisms, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting security incidents.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange. This permits you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical problems and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and on budget. To learn more about Progent's online consulting support for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.

Exchange 2013 Migration Consulting
Progent offers comprehensive Exchange 2013 migration support such as risk/benefit analysis, outsourced or co-sourced project management, site analysis, cost estimates of all new software and hardware required, preparing your Active Directory (AD) forest and its domains to work optimally with your Exchange 2013 solution, designing Database Availability Groups that deliver HA and resilience to your mailbox servers, system verification at a client's site or at Progent's test lab, managing transitional coexistence between Microsoft Exchange Server 2013 and previous editions of Exchange Server, installation of the production system, decommissioning the previous system, and training for client's support staff and end users.

Talk to a Progent Network Consultant
To find out how you can get in touch with a Progent network consultant for online or onsite support in , call 1-800-993-9400 or visit Remote Network Support.

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