For small company networks located throughout the state of Alaska, Progent's Microsoft qualified technicians can provide phone assistance and troubleshooting to solve your network systems issues fast and cost effectively. Progent has developed enterprise-class skills, advanced software tools, and support knowledge bases to diagnose and resolve IT problems while avoiding the cost and delays normally associated with in-person service dispatches.

If your Alaska small business is situated outside of the larger urban areas such as Anchorage, Juneau, or Fairbanks, your local computer support choices may be limited in expertise, or unavailable during a crisis. This results in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a broad range of clients. This means you obtain not just the technical know how needed for the job, but an expert with demonstrated methods for applying those skills to assist with affordable network solutions.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's growing family of productivity applications and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans targeted at customers ranging from students and home offices to global enterprises. Progent offers fast and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription options offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants offer expertise with multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud resources.

Planning and Migration Consulting Support for SharePoint 2013
Progent has been providing SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in specific jobs associated with your SharePoint 2013 migration.

Simple Sign-on and Pricing Model
Progent's simplified per-minute billing model requires no complicated contracts, retainers or hidden charges. Many other companies have minimum billable time or other extra charges that increase support costs. For remote support from Progent during normal business hours, you pay only for the time spent working on your issue. If it only takes ten minutes to fix your issue, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you pay exclusively for the time when a Progent consultant is actually on premises working on your problems. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you might be billed for our engineerís travel time, but never a higher emergency rate. Because Progent maintains a large pool of engineers located within the entire Northern California service territory, an available consultant is typically close by to assist. Progent can also offer on-premises support to most zip codes in the United States within one business day of answering a support request. Progent's online support group has provided assistance to small businesses in every state in the U.S (See Progent's nationwide testimonials.)

Advanced Project Management Consultants
For advanced project management support, Progent can provide access to senior IT experts with years of experience as IT project managers for application development, information systems deployment, and business process engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer advanced management skills to help enterprise customers to follow best practices to make sure major projects are completed on time and on budget.

ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a more manageable and more secure AD implementation. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with information security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime. To learn more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Best Practices Followed by Seasoned Engineers
Many companies located away from areas with ample expert consultants utilize less qualified or unseasoned local consultants for critical computer network support. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco qualified engineers average more than ten years of real-world industry experience, in the front lines of network support, performing an extensive range of technical tasks for a broad selection of customers. This means that with Progent you receive not only expert network engineering knowledge, but a consultant who follows computer industry best practices in using that knowledge to solve real-world business network problems successfully and in a consistent way.

Microsoft SQL Server 2012 Consulting Services
Progent offers the expertise of certified SQL Server 2012 engineers and experienced software programmers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified security consultants to help you to manage your Microsoft SQL Server 2012 solution and configure an efficient and safe IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist your company to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist you to design, configure, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide remote and onsite training to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your information network.

Desktop Support Services
Progent offers a wide range of cost-effective services to assist your business to install, configure, repair, and administer desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning and migration consulting, Windows 8.1 support, Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit processing upgrades.

Microsoft Exchange 2013 Migration Consulting
Microsoft Exchange 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned structure. These enhancements favorably impact vital areas such as manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can deliver remote or onsite expertise to help you administer, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants offer world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small businesses and campus networks to giant data centers and ISPs. Progent can assist you to deploy Cisco's quickly improving switch technology to realize the throughput, scale, uptime, virtualization, security and ease of management demanded by your organization. For information about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. To learn about Progent's support for Cisco's Nexus family of switches, refer to Nexus switch support. For details about Progent's support services for Cisco Meraki switches, refer to Meraki switches consulting and troubleshooting services.

Exchange 2010 Upgrade Help
Progent's Microsoft-certified Exchange 2010 Server consultants can help you to maintain and troubleshoot your existing Exchange 2010 Server deployment or give you access to the expertise of certified Exchange 2016 professionals and Office 365 Exchange Online specialists to help you determine the value of upgrading to a current version of Exchange Server that delivers fast payback by increasing your productivity, lowering the expense of hardware and service, streamlining management, and integrating your key communications platforms.

Talk to a Progent Computer Consultant
To learn how to access a Progent network support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Online Network Support.














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