For office computer networks located throughout the state of Alaska, Progent's Microsoft and Cisco authorized consultants can provide phone assistance and remote troubleshooting to repair your computer system troubles quickly and affordably. Progent has acquired world-class skills, advanced software tools, and support databases to identify and resolve network problems while avoiding the expense and time delays normally associated with on-site technical service visits.

If your Alaska business is located outside of the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby computer support choices may be limited in expertise, or not available during an emergency. This can result in a office network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís group of seasoned network consultants average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a diverse range of clients. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to deliver excellent network solutions.

Planning Consulting Support for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the scope of technical know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring significant business value to your information network. Progent's Microsoft Gold-certified consultants can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management support or can help in specific tasks associated with your SharePoint 2013 migration.

Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration consulting services have extensive experience providing online and on-premises assistance for businesses of any size who want to integrate Android phones and tablets into their IT systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to solve technical issues that involve numerous manufacturers and that represent a combination of older and up-to-date information technology. Progent offers budget-friendly online expertise to help you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to resolve especially stubborn technical problems, or Progent can provide comprehensive project management support to help you complete strategic IT initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and operate Android phones securely and productively.

BI Reporting and Analytics Consulting
Progentís business information reporting consultants offer online and onsite consulting to help you with any phase of BI reporting ranging from debugging or modernizing applications to designing and deploying a comprehensive business intelligence solution. Progent's management reporting consultants can assist your company to support your existing BI system, help you to migrate databases and applications from a discontinued reporting platform to a modern one, and deliver custom remote mentoring tailored to your specific needs. Progentís management reporting and analytics consultants can provide expertise in the leading business intelligence reporting platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for urgent technical assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for established corporate accounts.

Amazon Web Services (AWS) Planning and Integration Consulting Services
Progent's Amazon Web Services (AWS) integration consultants can provide affordable remote consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy cloud-based or hybrid environments that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed expertise or Progent can provide comprehensive project management outsourcing to help you migrate smoothly to the Amazon AWS platform.

Microsoft Dynamics NAV Consulting
The most recent release of MS Dynamics NAV offers powerful new features such as Personalized Role Centers, enhanced management information and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting professionals can provide software development, configuration and troubleshooting services to enable your company to benefit from MS Dynamics NAV. Progentís engineers can show you how to integrate Microsoft Dynamics NAV ERP software to other systems and programs. In addition, Progent can assist you to create and analyze databases so you can improve your understanding of your business, acquire additional customers, expand your marketing strategies, and build productive partnerships.

Online Technical Support for Microsoft Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class online support for Windows and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the experience to assist you to troubleshoot and resolve difficult network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of consultants makes it possible to escalate even the most difficult issues to appropriate specialists as necessary. Whether you require one-time phone support and online troubleshooting or ongoing availability of a Helpdesk Technical Response Center, Progent's engineers can provide your organization with enterprise-level expertise without the high cost and administrative overhead of maintaining a big in-house support organization.

Cost-effective Support Solutions
Many small organizations rely on flawed metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient technical background can take several times longer to complete the same job than a seasoned Information Technology professional. For example, charging a third less per hour, but taking three times longer for the same job is hardly a deal. Still worse, a badly architected or configured IT environment that is unstable and difficult to administer or upgrade can cost a business many times over its initial price due to lost productivity. Progent's client testimonials from satisfied businesses across the United States confirm the efficiency of Progent's support model and the expertise of Progent's team of engineers.

One-stop Shopping for Comprehensive Network Consulting Services
Progent can act as a single source for the majority of network support needs for small organizations. While concentrated on supporting products from Microsoft and Cisco, Progent engineers regularly deploy, configure, and maintain products from leading hardware and software vendors such as Check Point, WatchGuard, and Symantec. Progent also offers expertise for Apple Mac OS X and Apple IOS technology, Linux technical help, Citrix Systems consulting, and Juniper integration.

Responsiveness of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest level of online network support possible for both urgent as well as non-critical issues. For emergency problems that impact many users, crucial people, or a mission-critical program, the TRC can engage in less than an hour. For non-critical problems, the TRC is committed to respond in two hours or less. Regardless of criticality, your trouble ticket will be created quickly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will check with you regarding every corrected problem to confirm you are comfortable with the outcome and willing to close out the ticket. Find out more details about Progent's TRC Customer Commitment.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for restoring services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables transparent testing for site recovery, updates and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and maintain a DR solution powered by VMware SRM.

Expert Wireless Consulting and Support
Progent's wireless integration consultants have wide-ranging backgrounds in the implementation and support of wireless information technology and can assist your IT team to design, deploy, administer and repair wireless ecosystems that are secure, robust, expandable, easy to manage and use, ready to handle your critical applications, and seamlessly incorporated into hybrid cloud environments. Remote and onsite expertise available from Progent span a selection of wireless solutions and include smartphone integration and management, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or go to Online Computer Support.














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