For small company network systems located in the state of Alaska, Progent's Microsoft certified technical experts can deliver remote phone help and remote troubleshooting to repair your computer network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the cost and delays associated with onsite service visits.

If your Alaska business is located outside of the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís staff of network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide range of technical projects for a diverse range of clients. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to provide efficient network solutions.

Planning and Configuration Consulting for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi access point consultants offer online and on-premises support services to assist organizations of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and firewalls to create a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their mobility or computing device. (Check out Meraki switches consulting and troubleshooting services.)

Microsoft Dynamics NAV Consulting
The latest release of Microsoft Dynamics NAV offers several new features such as Personalized Role Centers, improved business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting professionals offer programming, configuration and debugging support to help your company to benefit from MS Dynamics NAV. Progentís consultants can help you to connect MS Dynamics NAV ERP software to additional services and programs. In addition, Progent can assist your organization to create and utilize databases so you can improve your knowledge of your operations, attract additional clients, expand your sales campaigns, and form productive alliances.

The Progent Test Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting mission-critical applications, creating cost-effective migration methodologies, assessing and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers who lack adequate in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical IT projects on schedule.

ProSight DPS Managed Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data. Read more about Progent's entire ProSight portfolio of affordable network monitoring and management services for small and medium-size businesses.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of key business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Live Online Training Classes for Desktop Applications
Progent offers live online classes for an array of productivity software. Progent's Webinar training covers topics that include Microsoft Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA programming, Publisher collaboration, Office Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Online training provides the benefits of traditional in-person sessions, including instant interaction between students and trainers, but avoids the expenses of travel and the hassle of attempting to synchronize the availability of many workers.

Desktop Consulting and Support Services
Progent offers a broad array of affordable support services to assist you company to deploy, integrate, repair, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop support services include Windows 10 planning and migration consulting, Microsoft Windows 8.1 consulting support, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 integration, and 64-bit operating system expertise.

Easy Engagement and Billing Structure
Progent's easy by-the-minute billing policy has no complex contracts, retainers or hidden fees. Many competitors have minimum billable time or other extra fees that drive up support costs. For remote support from Progent during normal business hours, you pay only for the actual time spent working on your issue. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when Progent's team member is actually onsite solving your issues. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you might have to pay for our engineerís travel time, but never an increased emergency rate. Since Progent maintains a large pool of engineers located throughout the entire San Francisco Bay Area service territory, an available engineer is typically close by to assist. Progent can in addition provide on-premises service to most zip codes in the United States within 24 hours of answering a support request. Progent's online support team has provided help to small businesses in every state (Refer to Progent's customer testimonials.)

Broad Experience with Microsoft's Popular Server Software
Progent's group of IT system consulting experts can assist large enterprises to plan, set up, and support major rollouts of key Microsoft technologies by providing services like Active Directory configuration, MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business Server planning and deployment support and Microsoft Lync Server integration, plus SQL Server 2016 integration and development and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's largest businesses to integrate technology based on Microsoft products and can provide branch office IT supports for enterprises with branch offices in the San Francisco Bay Area or larger cities across the United States.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and on-premises installations of Exchange. This allows you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and within budget. For more information about Progent's online consulting support for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Mac Support Services
Progent's experts can provide Apple macOS and OS X clients a variety of services such as remote Apple macOS and OS X desktop support, help with Mac software, Outlook for Mac and MS Exchange consulting, Mac protection and network infrastructure consulting, integration between Apple macOS and OS X and Windows environments, and one-on-one training. For IT systems built solely on Mac or for systems incorporating a combination of Apple macOS and OS X, Linux, and Windows-based servers and desktops, Progent has the experience and knowledge to deal with the challenge of designing, configuring, and maintaining an IT infrastructure that is dependable, safe, efficient, and supportive of your company's goals.

Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, team, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan. If your organization is considering upgrading from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can assist you to assess the value of Windows Server 2016 for your business and design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

Consulting and Troubleshooting Expertise for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for key applications by providing unified, mixed-platform monitoring of IT infrastructure deployed across local systems and cloud environments. Progent's consulting team can provide world-class remote and onsite expertise to help organizations of all sizes to design, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can assist you to migrate to Operations Manager 2016 from older versions or from different monitoring platforms, or integrate multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include resources hosted on public clouds by delivering Azure integration and Amazon AWS hybrid cloud solutions.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates key features first designed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to assess the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade plan, educate your IT management and support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.

Get in Touch with a Progent Computer Consultant
To find out how you can contact a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or go to Online Network Support.














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