Progent's Mac OS X and MS Windows consulting experts can help your company to combine Mac OS X and Windows powered computers into seamless networks with shared data and resources plus collaboration support. Allowing efficient co-existence from out of a collection of servers and workstations based on Mac OS X and Windows demands extensive knowledge of and real-world background with both Apple Macintosh and Microsoft Windows technology. Progent's certifications in Mac OS X and Microsoft Windows consulting enables Progent's engineers to provide world-class support to companies that rely on these technologies to sustain their competitive edge.
Mac and Microsoft Windows co-existence and maintenance services offered by Progent include:
- Network Configuration and Troubleshooting
Progent's accredited Apple Mac OS X engineers can help your business to incorporate Apple Mac OS X systems based on Apple's Mac OS X platform into your Windows network. Progent's certified Windows experts and Cisco Systems support experts can assist your business to configure a protected network and communications foundation that permits both Apple Mac OS X and MS Windows users to share resources. Progent's Active Directory support expertise can help you to set up the Active Directory schema and use the Workgroup Manager application in Apple Macintosh Server to manage Apple Macintosh users on MS Windows environments that depend exclusively on Windows Active Directory.
- Remote Network Support and Troubleshooting
Progent's online network support and repair services give you the best leverage for your network service budget. Advanced remote connection tools and experienced service technicians allow Progent to solve the majority of IT problems without the expense and time required to visit your office. Progent is a pioneer in providing remote IT help and has built a comprehensive virtual network of support experts who can provide fast and affordable solution.
- On-site Technical Support Throughout the U.S.
Progent can provide in-person network help for registered clients in almost all zip codes in the U.S. Although Progent is one of the leading sources of economical remote computer help and has created innovative techniques to fix the majority of technical problems online, Progent also understands that some circumstances do require an experienced computer technician to be present at your data center. After you sign up as a Progent client, Progent can schedule in-person support personnel to any major city in any state in the United States and the wait time is typically less than 24 hours.
- Helpdesk Services
Progent's Contact Center Outsourcing Services are intended especially for small organizations who want immediate contact with a Help Desk Call Center with effective online response and full escalation options but who must operate within a modest support budget. Progent can offer you fast contact with an Apple qualified Help Desk Specialist or a Microsoft-certified engineer to fix desktop and infrastructure issues effectively and affordably. Optional Secure online troubleshooting allows Progent's support engineers to see exactly what your customers are seeing and facilitates quick solutions to issues that could otherwise require a more expensive in-person visit.
If your company is trying to find an Apple Macintosh or Microsoft Windows network support professional, call Progent at 800-993-9400 or send email to apple-help@progent.com.
Progent's Help for UNIX Environments
Progent's UNIX consulting experts offer small businesses and product developers assistance with managing and supporting UNIX, Linux, or Solaris networks that can coexist with Microsoft-based technology. Progent offers your business the services of UNIX support experts, certified Microsoft engineers, Cisco-certified CCIEs, and security experts accredited by CISSP and CISM. This wide array of expertise gives you a convenient single source to help your business to build and manage a safe and dependable multi-vendor network and communications system that incorporates Microsoft technology with popular versions of UNIX such as:
Mac OS X,
Solaris,
IBM AIX OS,
HP-UX,
BSD,
SCO UNIX and
Silicon Graphics IRIX or major Linux variants including
RedHat Linux,
SUSE,
Debian GNU/Linux and
CentOS Linux,
Ubuntu,
Mandriva Linux,
PCLlinuxOS,
fedora Linux, and
Gentoo.
