Progent's Mac OS X and Windows support specialists can help you to integrate Mac Lion or Mac Snow Leopard and Microsoft Windows based servers and desktops into cohesive IT environments with shared data and resources and collaboration capability. Enabling productive integration from out of a collection of servers and workstations powered by Apple Macintosh and Microsoft Windows demands substantial understanding of and field experience with Apple Mac OS X and MS Windows technology. Progent's skill in Mac OS X and Windows integration enables Progent's engineers to provide high-level assistance to companies that depend on these platforms to sustain their competitive edge. Progent's consultants can also assist your business with iPhone integration so you can interface Apple's popular wireless devices to operate with smoothly with your Windows environment.

Apple Mac OS X and MS Windows co-existence and support services offered by Progent include:

  • Network Configuration and Troubleshooting
    Progent's expert OS X engineers can assist your company to integrate Apple Mac OS X systems based on Apple's OS X Lion or Apple's OS X Snow Leopard platform into your Windows network. Progent's qualified Microsoft Windows consultants and Cisco engineering experts can help your business to configure a protected network and communications infrastructure that allows both Mac OS X and MS Windows clients to share resources. Progent's Active Directory consulting service can assist you to configure the Windows Active Directory schema and use the Workgroup Manager application in Mac OS X Server to manage Apple Macintosh users on Microsoft Windows networks that depend exclusively on Windows Active Directory.

  • Online Technical Support and Troubleshooting
    Progent's online network consulting and repair services offer your business the best leverage for your IT support budget. Sophisticated online connection tools and seasoned service technicians enable Progent to resolve most network problems while avoiding the cost and time required to visit your site. Progent is a pioneer in delivering online network support and has built a comprehensive virtual infrastructure of support experts who can provide rapid and low-cost solution.

  • On-site Network Help
    Progent offers on-premises technical help for registered clients in anywhere in the San Francisco Bay Area and in major cities across the United States. Although Progent is one of the top providers of affordable online computer support and has created effective techniques to fix the majority of technical issues remotely, Progent also understands that many situations do require certified network technician to be physically present at your office. Once you register as a Progent customer, Progent can schedule in-person support personnel to any major city in any state in the U.S. and the wait time is typically less than one business day.

  • Help Desk Services
    Progent's Contact Center Outsourcing Services are intended especially for small companies who need immediate contact with a Help Desk Call Center with expert phone support and full escalation capability but who have to operate within a modest IT budget. Progent can provide you fast access to a Help Desk expert in Apple Mac technology or a Microsoft-certified support professional to fix desktop and network problems efficiently and economically. Optional Secure online troubleshooting allows Progent's service experts to see exactly what your customers see and facilitates quick repairs to problems that might otherwise require a more costly onsite visit.

If you are in need of a Mac OS X or Windows network support professional, phone Progent at 800-993-9400 or refer to Contact Progent.

Progent's Consulting Services for UNIX-based Platforms
Progent's UNIX support experts offer small companies and software developers help with administering and maintaining UNIX/Linux/OS X-based systems that may coexist with Microsoft technology. Progent provides your business the services of UNIX technical experts, certified Microsoft engineers, Cisco CCIEs, and security experts accredited by CISSP and CISM. This broad array of expertise offers your company a readily available single source to help your business to build and maintain a safe and dependable cross-platform network and communications solution that blends Microsoft Windows with popular variants of UNIX such as: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux variants including RedHat, SUSE, Debian-GNU and CentOS Linux, Ubuntu, Mandriva Linux, PCLlinuxOS Linux, fedora Linux, and Gentoo.
















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