Progent's Mac and Windows consulting experts can assist your business to combine Mac Lion or Mac Snow Leopard and Windows based computers into seamless IT environments with resource sharing and groupware capability. Enabling efficient integration from out of a collection of servers and workstations based on Mac OS X and MS Windows demands substantial understanding of and field experience with Apple Macintosh and Microsoft Windows technology. Progent's skill in Mac and Microsoft Windows integration enables Progent's engineers to offer high-level support to organizations who rely on these platforms to keep their businesses competitive. Progent's consultants can also help you with iPhone integration and management to allow you to integrate Apple's wireless devices to operate with smoothly with your Windows network.

Mac OS X and Microsoft Windows co-existence and support services offered by Progent include:

  • Network Configuration and Troubleshooting
    Progent's expert Mac engineers can help your company to incorporate Apple Macintosh computers powered by Apple's OS X Lion or Apple's OS X Snow Leopard platform into your MS Windows environment. Progent's qualified Microsoft consultants and Cisco support consultants can assist your organization to build a secure network infrastructure that allows both Apple Macintosh and Microsoft Windows users to access shared resources. Progent's Active Directory consulting expertise can help you to configure the Active Directory schema and utilize the Workgroup Manager utility in Apple Mac OS X Server to manage Mac OS X clients on Microsoft Windows environments that rely exclusively on Windows Active Directory.

  • Online Network Consulting and Repair
    Progent's remote network consulting and repair services give your company the greatest leverage for your IT support investment. Advanced remote connection tools and experienced service engineers allow Progent to solve the majority of IT problems while avoiding the expense and time needed to visit your office. Progent is a pioneer in providing remote network support and has built a comprehensive virtual network of support experts who can provide fast and low-cost repairs.

  • On-site Technical Support
    Progent can provide on-site technical help for registered clients in anywhere in the San Francisco Bay Area and in major metropolitan areas across the United 5tates. Although Progent is one of the top providers of economical remote computer support and has created effective techniques to fix the majority of technical issues online, Progent also recognize that some situations do call for a professional network professional to be physically available at your office. Once you sign up as a Progent customer, Progent can dispatch on-site service personnel to any major region in any state in the U.S. and the wait time is typically less than 24 hours.

  • Help Desk Support
    Progent's Help Desk Call Center Outsourcing Services are intended especially for small organizations who want fast access to a Help Desk service with professional online response and extensive escalation capability but who must work within a constrained support budget. Progent can offer you quick contact with a Help Desk specialist in Apple products or a Microsoft-certified support professional to fix desktop and network issues effectively and economically. Secure remote access enables Progent's service engineers to see just what your customers are seeing and facilitates rapid solutions to problems that could otherwise necessitate a more expensive onsite service call.

If your organization is in need of an Apple Macintosh or Microsoft network support professional, call Progent at 800-993-9400 or go to Contact Progent.

Progent's Help for UNIX-family Systems
Progent's UNIX-family consulting experts provide small companies and developers help with administering and maintaining UNIX/Linux/OS X-based systems that may coexist with Microsoft environments. Progent provides your organization access to UNIX support professionals, certified Microsoft consultants, Cisco CCIEs, and security specialists accredited by CISSP. This broad array of expertise offers your company a convenient single source to help you to build and maintain a safe and dependable cross-platform network and communications solution that combines Microsoft technology with leading variants of UNIX such as: Mac OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE, Debian GNU/Linux and CentOS, Ubuntu Linux, Mandriva, PCLOS, fedora, and Gentoo.
















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