Progent's Mac OS X and Microsoft Windows support experts can assist your business to combine Apple Mac OS X Lion or Apple Mac OS X Snow Leopard and Microsoft Windows powered systems into cohesive networks with shared data and resources plus groupware capability. Enabling efficient integration from out of a collection of computers based on Apple Mac OS X and MS Windows demands extensive understanding of and field experience with both Mac and MS Windows technology. Progent's familiarity with Mac and MS Windows consulting enables Progent's engineers to provide high-level support to companies that rely on these platforms to keep their competitive edge. Progent's consultants can also help your business with Apple iPhone and iPad integration so you can integrate Apple's wireless handhelds to operate with smoothly with your Windows network.

Apple Macintosh and Microsoft Windows integration and maintenance services available from Progent include:

  • Network Configuration and Troubleshooting
    Progent's expert Mac OS X engineers can help you to incorporate Apple Mac OS X computers powered by Apple's OS X Lion or Apple's Mac OS X Snow Leopard operating system into your Windows environment. Progent's qualified Microsoft Windows experts and Cisco engineering consultants can help your business to configure a protected network and communications foundation that allows both Apple Macintosh and MS Windows users to share data and resources. Progent's Active Directory support service can help you to configure the Active Directory schema and use the Workgroup Manager utility in Apple Macintosh Server to manage Apple Macintosh clients on Microsoft Windows networks that depend exclusively on Active Directory.

  • Remote Network Consulting and Troubleshooting
    Progent's remote computer support and troubleshooting experts offer you the greatest leverage for your IT support budget. Sophisticated online access tools and experienced service engineers allow Progent to resolve the majority of network problems while avoiding the cost and time needed to visit your office. Progent is a leading innovator in delivering remote IT support and has developed an extensive virtual network of support personnel who can deliver rapid and low-cost solution.

  • On-site Technical Support
    Progent can provide on-premises technical help for customers in throughout the San Francisco Bay Area and in major metropolitan areas throughout the U.S. Although Progent has become one of the leading providers of economical online IT support and has developed innovative ways to fix the most common technical problems remotely, Progent also recognize that many circumstances do require certified computer technician to be available at your office. Once you register as a Progent customer, Progent can dispatch in-person support technicians to any major region in any state in the United States and the response time is typically less than one business day.

  • Help Desk Call Center Support
    Progent's Help Desk Call Center Outsourcing Support Services are designed especially for small companies who want immediate access to a Help Desk service with effective phone support and full escalation options but who must operate within a limited IT budget. Progent can provide you fast contact with a Help Desk specialist in Apple Mac products or a Microsoft-certified support professional to solve computer and network issues efficiently and affordably. Optional Secure remote troubleshooting enables Progent's support engineers to see just what your customers see and facilitates rapid repairs to problems that could otherwise necessitate a more expensive in-person visit.

If your organization is in need of an Apple Macintosh or Microsoft Windows network consultant, call Progent at 800-993-9400 or see Contact Progent.

Progent's Support for UNIX-family Systems
Progent's UNIX-family support experts provide small businesses and software developers assistance with managing and maintaining UNIX/Linux/OS X-based networks that may operate alongside Microsoft environments. Progent offers your organization contact with UNIX support professionals, certified Microsoft consultants, Cisco-certified CCIEs, and security specialists certified by CISSP and CISM. This broad range of expertise gives you a readily available one-stop resource to assist your business to create and support a protected and robust cross-platform network and communications solution that combines Microsoft technology with leading versions of UNIX including: Mac OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or important Linux variants such as RedHat, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva Linux, PCLOS, fedora Linux, and Gentoo Linux.
















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